PC crash and PID codes and Microsoft help

[Guest dougvV]

Hi,

I run a small e-bay business from home. I have 4 PCs - 2 running XP HE, one

running XP-PE, and one running ME (I have a few DOS only programs that just

run better on ME).

I had the power to the house go out a few weeks ago while all four PCs were

on. The ME and the XP-PE came thorough without a problem.

The two-HE copies have had problems. I finally got one back up and running.

It works well. I had to purchase a copy of XP CDs to get the machine working.

(no CDs came with any of the machines).

The second XP-ME I had to reinstall with the newly purchased CDs. I had no

problem re-activating on-line without talking to anyone at Microsoft.

I have four (4) product keys for the three machines with one set of CDs. The

second XP-HE machine came up with the CD re-installation. However, it has

locked itself down and will not allow me to re-register with microsoft. This

is irratating, but I also understand that if people had been honest about not

paying for copies of DOS and 9x, Microsoft would not have had to come up with

a cumbersome lockdown system.

I tried to call microsoft about getting the system activated. I got a person

that had such a heavy accent that I could not understand him and could not

explain the situation to him.

I tried to e-mail microsoft but they want to charge my $59 for the e-mail

support. I do not think I should have to pay for it.

I have four valid copies of XP (three that came with the PCs) and one that I

purchased without a PC. I have 3 legit copies of Win 98, 2 of win 95, and two

of win ME along with valid copies of DOS 6.1 and 6.22, Dos 5, and even Dos

3.2 that I still have.

I do not think I should have have to pay for service to get my copy of Win

XP HE re-activated. (I really did not think I should have been charged for

the CDs I purchased to get the systems back up and running, but that is a

different issue).

How can I get Microsofts help to re-activate my PC without having to pay for

an additional copy of XP or a service support?

Any help will be greatly appreciated.

Doug

[Guest Claire]

RE: PC crash and PID codes and Microsoft help

 

Hi Dong,

Please tell me if you got the answer!

I just crashed my PC this morning because I forgot to take out the filppy

disk last nihgt. The PC corupt this moring after I turned it on. I have been

told that I need to pay for the $59 to the support (My window XP come with

the PC when purchase). Please contact me at clare9595@yahoo.com if you do

have answer! I really appreciate with it!

--

Claire

 

 

"dougvV" wrote:

> Hi,

> I run a small e-bay business from home. I have 4 PCs - 2 running XP HE, one

> running XP-PE, and one running ME (I have a few DOS only programs that just

> run better on ME).

> I had the power to the house go out a few weeks ago while all four PCs were

> on. The ME and the XP-PE came thorough without a problem.

> The two-HE copies have had problems. I finally got one back up and running.

> It works well. I had to purchase a copy of XP CDs to get the machine working.

> (no CDs came with any of the machines).

> The second XP-ME I had to reinstall with the newly purchased CDs. I had no

> problem re-activating on-line without talking to anyone at Microsoft.

> I have four (4) product keys for the three machines with one set of CDs. The

> second XP-HE machine came up with the CD re-installation. However, it has

> locked itself down and will not allow me to re-register with microsoft. This

> is irratating, but I also understand that if people had been honest about not

> paying for copies of DOS and 9x, Microsoft would not have had to come up with

> a cumbersome lockdown system.

> I tried to call microsoft about getting the system activated. I got a person

> that had such a heavy accent that I could not understand him and could not

> explain the situation to him.

> I tried to e-mail microsoft but they want to charge my $59 for the e-mail

> support. I do not think I should have to pay for it.

> I have four valid copies of XP (three that came with the PCs) and one that I

> purchased without a PC. I have 3 legit copies of Win 98, 2 of win 95, and two

> of win ME along with valid copies of DOS 6.1 and 6.22, Dos 5, and even Dos

> 3.2 that I still have.

> I do not think I should have have to pay for service to get my copy of Win

> XP HE re-activated. (I really did not think I should have been charged for

> the CDs I purchased to get the systems back up and running, but that is a

> different issue).

> How can I get Microsofts help to re-activate my PC without having to pay for

> an additional copy of XP or a service support?

> Any help will be greatly appreciated.

> Doug

>