FlatLine Posted March 12, 2011 Posted March 12, 2011 Hello there, i have an Acer Aspire 7720 laptop running windows 7 ultimate i have a dlink router Having a bit of a problem with wireless connection On start up the link is made and all is rosy. However after a few hours the link drops and nothing i can do gets it back I have tried to use the button on the keypad which doesnt work i have also been into some setting that give the computer/network card permission to save power now i am stuck any help would be appreciated need any more info? email me and i will do my best to answer Cheers Flatline Quote
Jelly Bean Posted March 12, 2011 Posted March 12, 2011 Hello and welcome. Firstly,we do NOT email forum members we keep all help on the forum for others to read and learn from and gain help..... I see your with Virginmedia... Now I know D-Link routers work well with Virgin.. As you are with Virgin Media you do understand they cap or restrict downloading.....Once you have met a certain limit or they feel you have shared over there limit data allowed they restrict your connection. Have you updated your wirless adaptor hardware driver? How close or distance away from the router are you? To close your connection can drop as is the same for distance away from the router.. As you say your connection is fine and after a few hours the connection drops or appears to disconnect,this as I say maybe your internet usage of Virgin Media,you may not be loosing connection as such but Virgin restricting your internet. http://shop.virginmedia.com/help/traffic-management.html Quote Rwy'n ceisio fy ngorau......................
FlatLine Posted March 13, 2011 Author Posted March 13, 2011 wireless problem Thanks for the reply. point taken about the email some more info: We have 50meg and the router was supplied by Virgin, I will try a router update with regards to the data limit:it is sometimes a week or more since I will have downloaded anything. Meanwhile the link drops by itself as and when it wants to Once it has dropped, i have to restart the computer and then all is well until the next time during which time I will not have downloaded anything The link is strong, with the router in the loft and us down in the kitchen, my netbook doesnt drop the link i wonder if the computer itself is not suited to windows 7 one final thing we have 3 other computers hard wired to the router, with 2 of them being used most of the time and at the same time. Not sure why this would affect the wireless link though Thanks Quote
Jelly Bean Posted March 13, 2011 Posted March 13, 2011 The more computers you connect to the wirless router regaurdless if it is wired or wireless this will slow connections to the furthest away or the weaker computer/laptops. Was the Acer bought with Windows 7 preinstalled? Or did you install this? Quote Rwy'n ceisio fy ngorau......................
RandyL Posted March 14, 2011 Posted March 14, 2011 I'm not familiar with Virgin or the router but it sounds a bit like the modem may be failing. Sometimes a failing modem will work after a restart. Sometimes. It's a possibility. Try a direct hardwired connection bypassing the router to see if it's a modem issue. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Dalo Harkin Posted March 14, 2011 Posted March 14, 2011 I have virgin media and the 50meg variant, have you checked in the routers home page to check that the router is acting as a DHCP server (where it dishes the IP adresses to the devices) it sounds like you are getting an IP conflict Quote Intel Q6600 @ 4Ghz (Watercooled)Asus P5K premium black pearl4GB OCZ Reaper 8500260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members.Please return here where you may be able to help someone else.After all, no one knows everything and you may have the answer that someone needs.
FlatLine Posted March 14, 2011 Author Posted March 14, 2011 thanks for all the replies 1. Windows was installed by the guy who sold it to me. 2. its a second hand computer 3. Will check the hardwire option this evening 4. I will check the router idea on thursday when a colleague comes round Thanks again, I will keep you posted Regards Quote
Synapse Posted March 14, 2011 Posted March 14, 2011 Reboot the router, does the computer connect? Quote
FlatLine Posted March 16, 2011 Author Posted March 16, 2011 Well, its been solid for the last few days. Dont know what the problem was but its gone away, it was dropping for a month or two Thanks for your help and advice Regards Quote
Dalo Harkin Posted March 18, 2011 Posted March 18, 2011 Glad you got it sorted Quote Intel Q6600 @ 4Ghz (Watercooled)Asus P5K premium black pearl4GB OCZ Reaper 8500260GTX Join Free PC Help - Register here Donations are welcome - here PC Build We are all members helping other members.Please return here where you may be able to help someone else.After all, no one knows everything and you may have the answer that someone needs.
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