Icons on login screen won't work

[Guest alsmithfl]

I've seen about every other login problem but this one. I've had NO issues

with my computer, and haven't installed new software. Today I rebooted and

the account icon cannot be clicked. I tried using the alt+tab keys and was

able to highlight the icon, but could not select it to get any further. I

rebooted into Safe Mode, and the same thing happens - no way to get past the

login screen.

 

Any ideas? Thanks!

[Guest Nepatsfan]

Re: Icons on login screen won't work

 

"alsmithfl" <alsmithfl@discussions.microsoft.com> wrote in message

news:622593F3-0BB0-4739-9DC0-4045E1F69707@microsoft.com...

> I've seen about every other login problem but this one. I've had NO issues

> with my computer, and haven't installed new software. Today I rebooted and

> the account icon cannot be clicked. I tried using the alt+tab keys and was

> able to highlight the icon, but could not select it to get any further. I

> rebooted into Safe Mode, and the same thing happens - no way to get past the

> login screen.

>

> Any ideas? Thanks!

 

 

With the Welcome screen displayed, hit the Ctrl + Alt + Delete keys at the same

time twice. This should bring up the Logon to Windows dialog where you can enter

your user name and password. Hopefully, this will allow you to log on and get to

work fixing the problem. One possible solution could be to run System Restore

choosing a restore point created before the problem first occurred.

 

Good luck

 

Nepatsfan

[Guest alsmithfl]

Re: Icons on login screen won't work

 

I'll give that a try. Thanks!

 

 

>"Nepatsfan" wrote:

>

> With the Welcome screen displayed, hit the Ctrl + Alt + Delete keys at the same

> time twice. This should bring up the Logon to Windows dialog where you can enter

> your user name and password. Hopefully, this will allow you to log on and get to

> work fixing the problem. One possible solution could be to run System Restore

> choosing a restore point created before the problem first occurred.

>

> Good luck

>

> Nepatsfan

>

>

>