jayden-lee Posted March 17, 2011 Posted March 17, 2011 i have just gotten a second hand dell studio pp33l and i am having trouble installing widows xp pro oem sp3(service pack 3) and i dont have the oringle cd for it. i have a windows key for it but it just wont install xp. it says that "\windows\system32\c_437.nls" is missing or corrupt. i have the operating system i said be for (widows xp pro oem sp3) but i all so have a reinstallation cd that is windows xp home sp2(service pack 2). none of these cd work it says the same thing "\windows\system32\c_437.nls" is missing or corrupt.:confused: can any one help??? Quote
RandyL Posted March 17, 2011 Posted March 17, 2011 If you're going to use an OEM recovery CD on the Dell it will have to be the Dell CD that came with it. Otherwise you need a full retail version of XP. After that you'll need to find the drivers. I'm unclear as to what disks you are trying to install from. Can you be more specific please? Retail-OEM from what-copies etc. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Synapse Posted March 17, 2011 Posted March 17, 2011 Just want to add some more info to this one Any copied CD shouldn't be used, that is Microsoft's rules I'm afraid. The XP Home won't work anyway with your product key so forget that. Two different CD sources with the exact same error possibly point to another fault. Maybe the writer that produced them, if the same, maybe a memory issue - use Memtest to run a full memory test, or even maybe a drive fault. Install problems need tracking down logically, so check your memory and hard drive first. Also, the CD source, you need an original XP Pro OEM, or Retail install as Randy says, or even an original OEM XP Home install with key. Quote
jayden-lee Posted March 17, 2011 Author Posted March 17, 2011 its not the cds ive tryed them on my other computer and it works fine. both cds are legal and payed for but they did not come with that laptop. im all right with finding the drivers if i have to but i dont know what to do now with this laptop... any sugestions? of what i could do with it???? it also over heats in 5 minutes and shutsdown if not cooled properly. Quote
RandyL Posted March 18, 2011 Posted March 18, 2011 You never said if they were OEM recovery CD's or what but here is what I think might be the problem. The CD's are probably OEM disks from another computer and are specific to that machines hardware. This error suggests that and you either need to obtain the proper OEM disks for that computer or a full retail version of XP. It matters not if you have a license. Also if the computer has the license code and it's a Dell it's probably for the original Vista installation and nothing else. If the CD's have the code then and are not full retail disks then once again they are probably not the right ones for that computer. In summary wrong disks for that computer. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
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