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can someone help on this hp


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Guest liibm
Posted

I have this compaq presario desktop SR1370AP and I cant find even the

model/product # on hp website. Pls help I need the drivers. I just install a

new hdd and the old one as slave but it couldnt find the drivers when I

update (pointing to slave) say the video controller etc. Very sorry to

intrude into this forum, thanks

  • Replies 12
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Guest Carey Frisch  [MVP]
Posted

Re: can someone help on this hp

 

Software & Driver downloads -

Compaq Presario SR1370NL Desktop PC

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=453550&lang=en

 

--

Carey Frisch

Microsoft MVP

Windows Desktop Experience -

Windows Vista Enthusiast

 

---------------------------------------------------------------

 

"liibm" <liibm@discussions.microsoft.com> wrote in message news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...

I have this compaq presario desktop SR1370AP and I cant find even the

model/product # on hp website. Pls help I need the drivers. I just install a

new hdd and the old one as slave but it couldnt find the drivers when I

update (pointing to slave) say the video controller etc. Very sorry to

intrude into this forum, thanks

Guest liibm
Posted

Re: can someone help on this hp

 

Many thanks but I still faced the problem. When I try to install say audio, a

message appears saying that 'The original driver is in the C:\hp\driver\audio

and asked to install thru the Device Manager.

 

In the Device Manager -under "Other Device"- ? PCI device

but there is no other pci device installed part from graphic card that came

with the pc

 

fyi, this is how I installed the win xp, I attached the new hdd (sata1) and

after the installation I attached back the old hdd (sata3). The old hdd disk

retained its partition as C and D and the new hdd was assigned as H

 

When I trry to play the windows media player, it says it cannot play the

file. According to the sticker at the side of the pc the audio -Intel High

Definition 7.1 Audio, Dolby, Digital Surround sound ready

 

How can I install the audio driver? Please help and thanks for your time

 

"Carey Frisch [MVP]" wrote:

> Software & Driver downloads -

> Compaq Presario SR1370NL Desktop PC

> http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=453550&lang=en

>

> --

> Carey Frisch

> Microsoft MVP

> Windows Desktop Experience -

> Windows Vista Enthusiast

>

> ---------------------------------------------------------------

>

> "liibm" <liibm@discussions.microsoft.com> wrote in message news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...

> I have this compaq presario desktop SR1370AP and I cant find even the

> model/product # on hp website. Pls help I need the drivers. I just install a

> new hdd and the old one as slave but it couldnt find the drivers when I

> update (pointing to slave) say the video controller etc. Very sorry to

> intrude into this forum, thanks

>

Guest Elmo
Posted

Re: can someone help on this hp

 

liibm wrote:

> Many thanks but I still faced the problem. When I try to install say audio, a

> message appears saying that 'The original driver is in the C:\hp\driver\audio

> and asked to install thru the Device Manager.

 

The "original driver" should be "in the" D:\hp\driver\audio folder since

you slaved the original hdd, not in the C:\hp\driver\audio folder.

>> "liibm" <liibm@discussions.microsoft.com> wrote in message news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...

>> I have this Compaq Presario desktop SR1370AP and I cant find even the

>> model/product # on hp website. Pls help I need the drivers. I just installed a

>> new hdd and the old one as slave but it couldn't find the drivers when I

>> updated (pointing to the slave), say the video controller, etc.

 

--

Joe =o)

Guest liibm
Posted

Re: can someone help on this hp

 

When I right click to open either C or D it shows > hp>patches folder,

desktop.ini, folder.htt, protected.ed and warming.bmp

In the patch folder, these are 51WW1IVI, 51WW1LIG, 51WW1WHQ ,51WW7PCA,

env_var.ini, PATCH.CMD

When I double click say 51WWW7PCA file it shows a MS Dos bat.file

 

What shall I do next, thanks

 

"Elmo" wrote:

> liibm wrote:

> > Many thanks but I still faced the problem. When I try to install say audio, a

> > message appears saying that 'The original driver is in the C:\hp\driver\audio

> > and asked to install thru the Device Manager.

>

> The "original driver" should be "in the" D:\hp\driver\audio folder since

> you slaved the original hdd, not in the C:\hp\driver\audio folder.

>

> >> "liibm" <liibm@discussions.microsoft.com> wrote in message news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...

> >> I have this Compaq Presario desktop SR1370AP and I cant find even the

> >> model/product # on hp website. Pls help I need the drivers. I just installed a

> >> new hdd and the old one as slave but it couldn't find the drivers when I

> >> updated (pointing to the slave), say the video controller, etc.

>

> --

> Joe =o)

>

Guest Richard in AZ
Posted

Re: can someone help on this hp

 

The audio chip may be recording itself as a PCI device (even though it is on the motherboard).

I just repaired a Dell that had an unknown PCI device that turned out to be the on-board audio chip.

Installing the audio driver took care of that PCI device.

 

As Elmo said, if you have the old C drive as a slave now, the drivers will be on

"D:\hp\driver\audio"

Direct your driver update search to that location.

 

"liibm" <liibm@discussions.microsoft.com> wrote in message

news:4154A87B-920A-4368-B1FA-F28CE01AEB4E@microsoft.com...

| Many thanks but I still faced the problem. When I try to install say audio, a

| message appears saying that 'The original driver is in the C:\hp\driver\audio

| and asked to install thru the Device Manager.

|

| In the Device Manager -under "Other Device"- ? PCI device

| but there is no other pci device installed part from graphic card that came

| with the pc

|

| fyi, this is how I installed the win xp, I attached the new hdd (sata1) and

| after the installation I attached back the old hdd (sata3). The old hdd disk

| retained its partition as C and D and the new hdd was assigned as H

|

| When I trry to play the windows media player, it says it cannot play the

| file. According to the sticker at the side of the pc the audio -Intel High

| Definition 7.1 Audio, Dolby, Digital Surround sound ready

|

| How can I install the audio driver? Please help and thanks for your time

|

| "Carey Frisch [MVP]" wrote:

|

| > Software & Driver downloads -

| > Compaq Presario SR1370NL Desktop PC

| > http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=453550&lang=en

| >

| > --

| > Carey Frisch

| > Microsoft MVP

| > Windows Desktop Experience -

| > Windows Vista Enthusiast

| >

| > ---------------------------------------------------------------

| >

| > "liibm" <liibm@discussions.microsoft.com> wrote in message

news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...

| > I have this compaq presario desktop SR1370AP and I cant find even the

| > model/product # on hp website. Pls help I need the drivers. I just install a

| > new hdd and the old one as slave but it couldnt find the drivers when I

| > update (pointing to slave) say the video controller etc. Very sorry to

| > intrude into this forum, thanks

| >

Guest liibm
Posted

Re: can someone help on this hp

 

When I update the Pci device and point to the location, "D:\hp\driver\audio"

, it couldnt find anything there. Same too if I point to c: directory

Just couldnt install...what's nest /// //////

 

 

"Richard in AZ" wrote:

> The audio chip may be recording itself as a PCI device (even though it is on the motherboard).

> I just repaired a Dell that had an unknown PCI device that turned out to be the on-board audio chip.

> Installing the audio driver took care of that PCI device.

>

> As Elmo said, if you have the old C drive as a slave now, the drivers will be on

> "D:\hp\driver\audio"

> Direct your driver update search to that location.

>

> "liibm" <liibm@discussions.microsoft.com> wrote in message

> news:4154A87B-920A-4368-B1FA-F28CE01AEB4E@microsoft.com...

> | Many thanks but I still faced the problem. When I try to install say audio, a

> | message appears saying that 'The original driver is in the C:\hp\driver\audio

> | and asked to install thru the Device Manager.

> |

> | In the Device Manager -under "Other Device"- ? PCI device

> | but there is no other pci device installed part from graphic card that came

> | with the pc

> |

> | fyi, this is how I installed the win xp, I attached the new hdd (sata1) and

> | after the installation I attached back the old hdd (sata3). The old hdd disk

> | retained its partition as C and D and the new hdd was assigned as H

> |

> | When I trry to play the windows media player, it says it cannot play the

> | file. According to the sticker at the side of the pc the audio -Intel High

> | Definition 7.1 Audio, Dolby, Digital Surround sound ready

> |

> | How can I install the audio driver? Please help and thanks for your time

> |

> | "Carey Frisch [MVP]" wrote:

> |

> | > Software & Driver downloads -

> | > Compaq Presario SR1370NL Desktop PC

> | > http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=453550&lang=en

> | >

> | > --

> | > Carey Frisch

> | > Microsoft MVP

> | > Windows Desktop Experience -

> | > Windows Vista Enthusiast

> | >

> | > ---------------------------------------------------------------

> | >

> | > "liibm" <liibm@discussions.microsoft.com> wrote in message

> news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...

> | > I have this compaq presario desktop SR1370AP and I cant find even the

> | > model/product # on hp website. Pls help I need the drivers. I just install a

> | > new hdd and the old one as slave but it couldnt find the drivers when I

> | > update (pointing to slave) say the video controller etc. Very sorry to

> | > intrude into this forum, thanks

> | >

>

>

>

Guest Richard in AZ
Posted

Re: can someone help on this hp

 

I think it is about time for you to pay for professional help.

 

"liibm" <liibm@discussions.microsoft.com> wrote in message

news:252CAFEF-1540-45AB-A7B5-B6EA48241DE0@microsoft.com...

| When I update the Pci device and point to the location, "D:\hp\driver\audio"

| , it couldnt find anything there. Same too if I point to c: directory

| Just couldnt install...what's nest /// //////

|

|

| "Richard in AZ" wrote:

|

| > The audio chip may be recording itself as a PCI device (even though it is on the motherboard).

| > I just repaired a Dell that had an unknown PCI device that turned out to be the on-board audio

chip.

| > Installing the audio driver took care of that PCI device.

| >

| > As Elmo said, if you have the old C drive as a slave now, the drivers will be on

| > "D:\hp\driver\audio"

| > Direct your driver update search to that location.

| >

| > "liibm" <liibm@discussions.microsoft.com> wrote in message

| > news:4154A87B-920A-4368-B1FA-F28CE01AEB4E@microsoft.com...

| > | Many thanks but I still faced the problem. When I try to install say audio, a

| > | message appears saying that 'The original driver is in the C:\hp\driver\audio

| > | and asked to install thru the Device Manager.

| > |

| > | In the Device Manager -under "Other Device"- ? PCI device

| > | but there is no other pci device installed part from graphic card that came

| > | with the pc

| > |

| > | fyi, this is how I installed the win xp, I attached the new hdd (sata1) and

| > | after the installation I attached back the old hdd (sata3). The old hdd disk

| > | retained its partition as C and D and the new hdd was assigned as H

| > |

| > | When I trry to play the windows media player, it says it cannot play the

| > | file. According to the sticker at the side of the pc the audio -Intel High

| > | Definition 7.1 Audio, Dolby, Digital Surround sound ready

| > |

| > | How can I install the audio driver? Please help and thanks for your time

| > |

| > | "Carey Frisch [MVP]" wrote:

| > |

| > | > Software & Driver downloads -

| > | > Compaq Presario SR1370NL Desktop PC

| > | >

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=453550&lang=en

| > | >

| > | > --

| > | > Carey Frisch

| > | > Microsoft MVP

| > | > Windows Desktop Experience -

| > | > Windows Vista Enthusiast

| > | >

| > | > ---------------------------------------------------------------

| > | >

| > | > "liibm" <liibm@discussions.microsoft.com> wrote in message

| > news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...

| > | > I have this compaq presario desktop SR1370AP and I cant find even the

| > | > model/product # on hp website. Pls help I need the drivers. I just install a

| > | > new hdd and the old one as slave but it couldnt find the drivers when I

| > | > update (pointing to slave) say the video controller etc. Very sorry to

| > | > intrude into this forum, thanks

| > | >

| >

| >

| >

Guest Elmo
Posted

Re: can someone help on this hp

 

liibm wrote:

> When I update the Pci device and point to the location, "D:\hp\driver\audio",

> it couldn't find anything there. Same too if I point to C: directory

> Just couldn't install.. what's next?

 

Maybe the PCI device isn't audio.. try some other drivers in the HP

folder, other subfolders. Did you try the HP CD install? Since

everything is stored on the slave drive, a destructive install on C:,

where a format is followed by a new install might actually get all your

drivers installed correctly.

 

--

Joe =o)

Guest liibm
Posted

Re: can someone help on this hp

 

There is no cd as its in the Recovery partition

 

"Elmo" wrote:

> liibm wrote:

> > When I update the Pci device and point to the location, "D:\hp\driver\audio",

> > it couldn't find anything there. Same too if I point to C: directory

> > Just couldn't install.. what's next?

>

> Maybe the PCI device isn't audio.. try some other drivers in the HP

> folder, other subfolders. Did you try the HP CD install? Since

> everything is stored on the slave drive, a destructive install on C:,

> where a format is followed by a new install might actually get all your

> drivers installed correctly.

>

> --

> Joe =o)

>

Guest Bill Sharpe
Posted

Re: can someone help on this hp

 

liibm wrote:

> When I update the Pci device and point to the location, "D:\hp\driver\audio"

> , it couldnt find anything there. Same too if I point to c: directory

> Just couldnt install...what's nest /// //////

>

>

> "Richard in AZ" wrote:

>

>> The audio chip may be recording itself as a PCI device (even though it is on the motherboard).

>> I just repaired a Dell that had an unknown PCI device that turned out to be the on-board audio chip.

>> Installing the audio driver took care of that PCI device.

>>

>> As Elmo said, if you have the old C drive as a slave now, the drivers will be on

>> "D:\hp\driver\audio"

>> Direct your driver update search to that location.

>>

>> "liibm" <liibm@discussions.microsoft.com> wrote in message

>> news:4154A87B-920A-4368-B1FA-F28CE01AEB4E@microsoft.com...

>> | Many thanks but I still faced the problem. When I try to install say audio, a

>> | message appears saying that 'The original driver is in the C:\hp\driver\audio

>> | and asked to install thru the Device Manager.

>> |

>> | In the Device Manager -under "Other Device"- ? PCI device

>> | but there is no other pci device installed part from graphic card that came

>> | with the pc

>> |

>> | fyi, this is how I installed the win xp, I attached the new hdd (sata1) and

>> | after the installation I attached back the old hdd (sata3). The old hdd disk

>> | retained its partition as C and D and the new hdd was assigned as H

>> |

>> | When I trry to play the windows media player, it says it cannot play the

>> | file. According to the sticker at the side of the pc the audio -Intel High

>> | Definition 7.1 Audio, Dolby, Digital Surround sound ready

>> |

>> | How can I install the audio driver? Please help and thanks for your time

>> |

>> | "Carey Frisch [MVP]" wrote:

>> |

>> | > Software & Driver downloads -

>> | > Compaq Presario SR1370NL Desktop PC

>> | > http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=453550&lang=en

>> | >

>> | > --

>> | > Carey Frisch

>> | > Microsoft MVP

>> | > Windows Desktop Experience -

>> | > Windows Vista Enthusiast

>> | >

>> | > ---------------------------------------------------------------

>> | >

>> | > "liibm" <liibm@discussions.microsoft.com> wrote in message

>> news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...

>> | > I have this compaq presario desktop SR1370AP and I cant find even the

>> | > model/product # on hp website. Pls help I need the drivers. I just install a

>> | > new hdd and the old one as slave but it couldnt find the drivers when I

>> | > update (pointing to slave) say the video controller etc. Very sorry to

>> | > intrude into this forum, thanks

>> | >

>>

>>

>>

I suggest you call HP by phone for support.

 

Bill

Guest PD43
Posted

Re: can someone help on this hp

 

"Richard in AZ" <me@mailinator.com> wrote:

>I think it is about time for you to pay for professional help.

 

While the OP is doing that, I'm gonna KF 1) him, and 2) this thread.

 

Whatta boob.

>

>"liibm" <liibm@discussions.microsoft.com> wrote in message

>news:252CAFEF-1540-45AB-A7B5-B6EA48241DE0@microsoft.com...

>| When I update the Pci device and point to the location, "D:\hp\driver\audio"

>| , it couldnt find anything there. Same too if I point to c: directory

>| Just couldnt install...what's nest /// //////

>|

>|

>| "Richard in AZ" wrote:

>|

>| > The audio chip may be recording itself as a PCI device (even though it is on the motherboard).

>| > I just repaired a Dell that had an unknown PCI device that turned out to be the on-board audio

>chip.

>| > Installing the audio driver took care of that PCI device.

>| >

>| > As Elmo said, if you have the old C drive as a slave now, the drivers will be on

>| > "D:\hp\driver\audio"

>| > Direct your driver update search to that location.

>| >

>| > "liibm" <liibm@discussions.microsoft.com> wrote in message

>| > news:4154A87B-920A-4368-B1FA-F28CE01AEB4E@microsoft.com...

>| > | Many thanks but I still faced the problem. When I try to install say audio, a

>| > | message appears saying that 'The original driver is in the C:\hp\driver\audio

>| > | and asked to install thru the Device Manager.

>| > |

>| > | In the Device Manager -under "Other Device"- ? PCI device

>| > | but there is no other pci device installed part from graphic card that came

>| > | with the pc

>| > |

>| > | fyi, this is how I installed the win xp, I attached the new hdd (sata1) and

>| > | after the installation I attached back the old hdd (sata3). The old hdd disk

>| > | retained its partition as C and D and the new hdd was assigned as H

>| > |

>| > | When I trry to play the windows media player, it says it cannot play the

>| > | file. According to the sticker at the side of the pc the audio -Intel High

>| > | Definition 7.1 Audio, Dolby, Digital Surround sound ready

>| > |

>| > | How can I install the audio driver? Please help and thanks for your time

>| > |

>| > | "Carey Frisch [MVP]" wrote:

>| > |

>| > | > Software & Driver downloads -

>| > | > Compaq Presario SR1370NL Desktop PC

>| > | >

>http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=453550&lang=en

>| > | >

>| > | > --

>| > | > Carey Frisch

>| > | > Microsoft MVP

>| > | > Windows Desktop Experience -

>| > | > Windows Vista Enthusiast

>| > | >

>| > | > ---------------------------------------------------------------

>| > | >

>| > | > "liibm" <liibm@discussions.microsoft.com> wrote in message

>| > news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...

>| > | > I have this compaq presario desktop SR1370AP and I cant find even the

>| > | > model/product # on hp website. Pls help I need the drivers. I just install a

>| > | > new hdd and the old one as slave but it couldnt find the drivers when I

>| > | > update (pointing to slave) say the video controller etc. Very sorry to

>| > | > intrude into this forum, thanks

>| > | >

>| >

>| >

>| >

>

Guest liibm
Posted

Re: can someone help on this hp

 

Many thanks for all your time and effort. Will check with HP but in meantime

I am very curious to know why the new hdd shows as "H' partition (when 2 hdd

attached). Shouldn't it just show 'C' since it is the only hdd present during

installation from an XP cd (Hp did not come with any cd as in Recovery

partition). Any comments please, thanks

 

"Bill Sharpe" wrote:

> liibm wrote:

> > When I update the Pci device and point to the location, "D:\hp\driver\audio"

> > , it couldnt find anything there. Same too if I point to c: directory

> > Just couldnt install...what's nest /// //////

> >

> >

> > "Richard in AZ" wrote:

> >

> >> The audio chip may be recording itself as a PCI device (even though it is on the motherboard).

> >> I just repaired a Dell that had an unknown PCI device that turned out to be the on-board audio chip.

> >> Installing the audio driver took care of that PCI device.

> >>

> >> As Elmo said, if you have the old C drive as a slave now, the drivers will be on

> >> "D:\hp\driver\audio"

> >> Direct your driver update search to that location.

> >>

> >> "liibm" <liibm@discussions.microsoft.com> wrote in message

> >> news:4154A87B-920A-4368-B1FA-F28CE01AEB4E@microsoft.com...

> >> | Many thanks but I still faced the problem. When I try to install say audio, a

> >> | message appears saying that 'The original driver is in the C:\hp\driver\audio

> >> | and asked to install thru the Device Manager.

> >> |

> >> | In the Device Manager -under "Other Device"- ? PCI device

> >> | but there is no other pci device installed part from graphic card that came

> >> | with the pc

> >> |

> >> | fyi, this is how I installed the win xp, I attached the new hdd (sata1) and

> >> | after the installation I attached back the old hdd (sata3). The old hdd disk

> >> | retained its partition as C and D and the new hdd was assigned as H

> >> |

> >> | When I trry to play the windows media player, it says it cannot play the

> >> | file. According to the sticker at the side of the pc the audio -Intel High

> >> | Definition 7.1 Audio, Dolby, Digital Surround sound ready

> >> |

> >> | How can I install the audio driver? Please help and thanks for your time

> >> |

> >> | "Carey Frisch [MVP]" wrote:

> >> |

> >> | > Software & Driver downloads -

> >> | > Compaq Presario SR1370NL Desktop PC

> >> | > http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=453550&lang=en

> >> | >

> >> | > --

> >> | > Carey Frisch

> >> | > Microsoft MVP

> >> | > Windows Desktop Experience -

> >> | > Windows Vista Enthusiast

> >> | >

> >> | > ---------------------------------------------------------------

> >> | >

> >> | > "liibm" <liibm@discussions.microsoft.com> wrote in message

> >> news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...

> >> | > I have this compaq presario desktop SR1370AP and I cant find even the

> >> | > model/product # on hp website. Pls help I need the drivers. I just install a

> >> | > new hdd and the old one as slave but it couldnt find the drivers when I

> >> | > update (pointing to slave) say the video controller etc. Very sorry to

> >> | > intrude into this forum, thanks

> >> | >

> >>

> >>

> >>

> I suggest you call HP by phone for support.

>

> Bill

>


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