IMAPI CD-Burning Service NOT Starting and DVD not recognized

June 8, 2008

O/S: Windows XP Professional

Version: Service Pack 3

Issue: DVD burner can run a CD but cannot burn DVD or Play a DVD !!

Since I upgraded to SP3, I have noticed the IMAPI CD-Burning Service not

starting when I start Windows. Even if I set Properties/Recovery/First

Failure/( or Secondary Failure) : set as 'Restart The Service', when I

restart the Windows, the IMAPI still 'STOP' state. Even IMAPI is set to

'Automatic'. If I start IMAPI (by clicking start button) and restart windows,

the Service (IMAPI) shows as 'STOP'. Again I always set Startup Type:

Automatic, for IMAPI.

The Problem: DVD does NOT play. Right click to see the files, does not show

any file. Some time very inconsistently when the IMAPI is running in Windows

normal start up, plays all right. I can run the DVD, CD or burn DVD/CD.

My both CD and DVD burners are NOT working. But the DVD burner can run a CD

but cannot burn DVD or Play a DVD !!

Please suggest.

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