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Posted

hi all

 

need some help to cure the following problem please?

 

i am trying to install a downloaded software called Freecall (for internet telephony via PC to phone) but each time I've tried I get the following error message:

 

"Microsoft visual C++ runtime library"

 

and it doesn't install properly

 

anyone have an idea how to cure this problem

 

O/S is Vista

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Posted

What operating system do you use?

 

Have you contacted the company? It doesn't appear that they have a FAQ on this issue. At first glance the site appears to be missing a lot of info that a reputable company would have listed.

 

It could be a problem with their software. Or it could mean you have an older version of Windows and need the VB6 file from microsoft.

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Posted

try downloading this then installing your software after a reboot of course

http://www.microsoft.com/downloads/details.aspx?familyid=32bc1bee-a3f9-4c13-9c99-220b62a191ee&displaylang=en

see if that helps if not post back

regards

danzil

Windows 10 Pro x64

Aqua Jeantech Gaming case

550watt psu.

MSI Gaming Board

32GB DDR3 Corsair gaming Ram

Genuine Intel i7 3.2Ghz

4 x 24x dvdrw

150GB SSD

750GB Hybrid Drive

256 RAID PCI/E SSD for OS

and loads of other bits i really dont need :D

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