trying to install software download

[daisy22]

hi all

 

need some help to cure the following problem please?

 

i am trying to install a downloaded software called Freecall (for internet telephony via PC to phone) but each time I've tried I get the following error message:

 

"Microsoft visual C++ runtime library"

 

and it doesn't install properly

 

anyone have an idea how to cure this problem

 

O/S is Vista

[RandyL]

What operating system do you use?

 

Have you contacted the company? It doesn't appear that they have a FAQ on this issue. At first glance the site appears to be missing a lot of info that a reputable company would have listed.

 

It could be a problem with their software. Or it could mean you have an older version of Windows and need the VB6 file from microsoft.

[danzil]

try downloading this then installing your software after a reboot of course

http://www.microsoft.com/downloads/details.aspx?familyid=32bc1bee-a3f9-4c13-9c99-220b62a191ee&displaylang=en

see if that helps if not post back

regards

danzil