Help and Support not working b/c system service not running?

[Guest monty1945@lycos.com]

I relative asked me why this message is occurring (along with no

access to Help). It is XP Home SP2, and this problem has never

occurred before. Nothing new was done, no new software installed.

Any ideas?

Thanks.

[Guest Martin]

Re: Help and Support not working b/c system service not running?

 

On 10 Jun, 04:36, monty1...@lycos.com wrote:

> I relative asked me why this message is occurring (along with no

> access to Help). It is XP Home SP2, and this problem has never

> occurred before. Nothing new was done, no new software installed.

> Any ideas?

> Thanks.

 

Try this:

 

Start button > Run

 

Enter:

 

services.msc

 

Scroll through the list of services and find 'Help & Support'.

Right click it and select Properties.

By default the Startup type should be set to Automatic.

 

If it's set to Disabled or Manual then change it to Automatic.

Use the Start button to then start the service - alternatively just

reboot the PC.

 

Martin.