Martro Posted March 30, 2011 Posted March 30, 2011 Hi folks. Please can I ask for some help. I am the (not so) proud owner of a 3 year-old DELL XPS M1530 laptop. Unfortunately, after having a Unisys engineer visit my house to repair a simple problem with the media control strip, he managed to leave my laptop completely non-functioning - it wouldn't even post!! The machine is out of warranty, but in trying to correct the problem he'd unwittingly caused, the engineer returned the next day to replace the motherboard, the processor and the memory DIMMS. But, STILL the laptop won't even post! After two further visits (and another set of replacement motherboard/processor/memory) the darned thing still doesn't even post and now the engineer has given up on it, saying there's nothing more he can do. Can any of you clever folks suggest what the problem might be and what else within the laptop could be at fault/changed? I should add that the hard drive has at all times been removed from the laptop, as I didn't want to put my data at risk and was told the hard drive doesn't need to be present to at least boot the laptop? Anyway, I'm certainly NOT a 'techie' and would love some help if you'd all be so kind. Quote
Synapse Posted March 31, 2011 Posted March 31, 2011 It may be that there was a fault developing that wasn't noted and the media control strip not functioning was just the beginnings of it. When you say it will not POST, is there evidence of power getting to the board ie do any lights come on when you power it up? You can power it up without the hard drive, and also without memory. if you pull the memory and then power up it should beep at you, does it? Quote
tenshin5426 Posted May 30, 2011 Posted May 30, 2011 just advised on someone else with the same problem as i was just saying, these machines came with a dedicated graphics card which is really really prone to overheating and would cause a similar problem to what you are experiencing, and if i remember correctly later models had earthing straps as users used to get shocks from the aluminium top casing which would cause exactly the same problem Quote
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