windows won't load - flash of a blue error screen

[Guest Rockitman]

Have a Dell with WinXP SP2. Upon bootup, I get the screen that asks to

boot Windows normally, Safe boot, or Last Known Configuration. No matter

which one I choose, Windows will start to load and after a few seconds a

blue screen with some error message flashes just for the briefest instant and

then the machine reboots. The blue screen does not stay on long enough to

read.

What are my first steps to correct this problem?

[Guest db.·.. >]

Re: windows won't load - flash of a blue error screen

 

what you might try is

to go to the dell

website where you

can look up faq's

about this issue and

or post this issue

again on the dell

newsgroup/forum

that can also be

found at the dell

website.

 

if however, you had

a regular windows

installation cd, then

you could go into

the recovery console

and run a couple of

commands at the disk

prompt.

 

but double check at

dell first to see how

they are prepared to

resolve the issue.

 

btw: "avoid" the method

of "factory restore" if it

is their only solution.

 

--

 

db·´¯`·...¸><)))º>

 

"Rockitman" <Rockitman@discussions.microsoft.com> wrote in message

news:8C93611C-B7EE-4A57-80B0-D7D4BE18B078@microsoft.com...

> Have a Dell with WinXP SP2. Upon bootup, I get the screen that asks to

> boot Windows normally, Safe boot, or Last Known Configuration. No matter

> which one I choose, Windows will start to load and after a few seconds a

> blue screen with some error message flashes just for the briefest instant and

> then the machine reboots. The blue screen does not stay on long enough to

> read.

> What are my first steps to correct this problem?

[Guest Nepatsfan]

Re: windows won't load - flash of a blue error screen

 

"Rockitman" <Rockitman@discussions.microsoft.com> wrote in message

news:8C93611C-B7EE-4A57-80B0-D7D4BE18B078@microsoft.com...

> Have a Dell with WinXP SP2. Upon bootup, I get the screen that asks to

> boot Windows normally, Safe boot, or Last Known Configuration. No matter

> which one I choose, Windows will start to load and after a few seconds a

> blue screen with some error message flashes just for the briefest instant and

> then the machine reboots. The blue screen does not stay on long enough to

> read.

> What are my first steps to correct this problem?

 

 

When the menu appears, have you tried selecting "Disable automatic restart on

system failure"? If you can select this option you should be able to see what

the error message is on the blue screen. Once you have that information, you can

start your troubleshooting at this web site.

 

Windows Stop Messages

http://aumha.org/a/stop.htm

 

Good luck

 

Nepatsfan