Wireless board is working, wireless antenna too, but no signal

[Jesus Of Suburbia]

Hi everyone and compliments for the forum.

This is my problem. My wireless board seems to work correctly and the wireless button is correctly turned on but I have no signal. I can be connected only via cable. Everywhere cable works, wireless doesn't.

If I go to Services --> WLAN AutoConfig and then click on "active" I got this error:

error 1075 the dependency service does not exist or has been marked for deletion

 

Plus, the HP wireless assistant is not working anymore. Can anyone tell me how to fix this?

 

And I got this other strange thing. If I click start --> search --> services and then click on the "services" icon nothing happens! Softwares and services don't start running if I select'em from the search box!

The same is for the hp wireless assistant icon.

 

The pc is clean, no viruses or trojans. I've already done the sfc / scannow thing but nothing happened.

 

*Pc: HP Pavillon dv6-1116el

*Wireless boards:

- Realtek PCIe GBE Family Controller

- WLAN Broadcom 802.11 b/g

 

In services i have:

• COM+ Event System (for WZC issues) - Disabled, I activated it / Startutp type: Manual

• Computer Browser - Started / Manual

• DHCP Client - Started / Automatic

• DNS Client - Started / Automatic

• Network Connections - Started / Manual

• Network Location Awareness - Started / Automatic

• Remote Procedure Call (RPC) - Started / Automatic

• Server - Started / Automatic

• TCP/IP Netbios helper - Started / Automatic

• Wireless Zero Configuration ( XP wireless configurations only) - Not there

• WLAN AutoConfig ( Vista wireless configurations only) - Disabled / Manual. NOT ACTIVABLE

• Workstation - Started Automatic

 

I've uninstalled and reinstalled both HP Wireless assistant and Wireles boards drivers, but nothing happened.

 

Here you are some wireless status logs:

[ATTACH]507.vB5-legacyid=1126[/ATTACH]|[ATTACH]508.vB5-legacyid=1127[/ATTACH]

 

Any Suggestions?

Thank you.

reg.txt

reg2.txt

[Jelly Bean]

Hello and welcome.

 

Try:

 

http://support.microsoft.com/kb/839089

[Jesus Of Suburbia]

Hi and thank you for answering.

Actually, that page seems to talk exaclty about my problem, but I cannot find the things they're tlaking about because that is for win Xp/2000 and I got Win7. How can I intstall the Client for Microsoft NEtworks win 7?

 

Anyway I runned the DOS command and this is what I have:

 

[ATTACH=CONFIG]511.vB5-legacyid=1130[/ATTACH]

[RandyL]

Your text file shows a ping to http://www.plus.net/

 

Pinging plus.net [212.159.8.2] with 32 bytes of data:

Reply from 212.159.8.2: bytes=32 time=24ms TTL=247

Reply from 212.159.8.2: bytes=32 time=23ms TTL=247

Reply from 212.159.8.2: bytes=32 time=25ms TTL=247

Reply from 212.159.8.2: bytes=32 time=24ms TTL=247

 

This shows that you are connected to the internet as you got the Reply.

 

I suspect that you have security programs installed that are blocking web pages or conflicting with each other. Having more than one firewall or antivirus can cause problems. Are you using the free Mcafee that Plusnet internet provider offers as well as using Antivir at the same time? Do either of your antivirus programs include a firewall as your Windows firewall service says that it is running.

 

Here is one of the text files you submitted.

 

 

Windows IP Configuration

Host Name . . . . . . . . . . . . : PC-1

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : stmarks.as25178.net

Ethernet adapter Connessione alla rete locale (LAN):

Connection-specific DNS Suffix . : stmarks.as25178.net

Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

Physical Address. . . . . . . . . : 00-23-8B-CB-3A-FC

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Link-local IPv6 Address . . . . . : fe80::248e:490:e198:5766%18(Preferred)

IPv4 Address. . . . . . . . . . . : 212.9.105.70(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.254.0

Lease Obtained. . . . . . . . . . : domenica 3 aprile 2011 00:41:43

Lease Expires . . . . . . . . . . : domenica 3 aprile 2011 04:48:48

Default Gateway . . . . . . . . . : 212.9.104.1

DHCP Server . . . . . . . . . . . : 212.9.104.1

DHCPv6 IAID . . . . . . . . . . . : 419439499

DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-F1-C7-1E-00-23-8B-CB-3A-FC

DNS Servers . . . . . . . . . . . : 212.9.104.1

NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Connessione rete wireless:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : WLAN Broadcom 802.11b/g

Physical Address. . . . . . . . . : 00-21-00-E4-DD-16

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.stmarks.as25178.net:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . : stmarks.as25178.net

Description . . . . . . . . . . . : Microsoft ISATAP Adapter

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Connection-specific DNS Suffix . : stmarks.as25178.net

Description . . . . . . . . . . . : Scheda Microsoft 6to4

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

IPv6 Address. . . . . . . . . . . : 2002:d409:6946::d409:6946(Preferred)

Default Gateway . . . . . . . . . : 2002:c058:6301::1

DNS Servers . . . . . . . . . . . : 212.9.104.1

NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:2cc2:1b3a:2bf6:96b9(Preferred)

Link-local IPv6 Address . . . . . : fe80::2cc2:1b3a:2bf6:96b9%16(Preferred)

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{F64D79BD-CD22-4BD1-AE64-AFA1740D73BE}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

Pinging 194.119.131.66 with 32 bytes of data:

Reply from 194.119.131.66: bytes=32 time=10ms TTL=54

Reply from 194.119.131.66: bytes=32 time=10ms TTL=54

Reply from 194.119.131.66: bytes=32 time=10ms TTL=54

Reply from 194.119.131.66: bytes=32 time=9ms TTL=54

Ping statistics for 194.119.131.66:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 9ms, Maximum = 10ms, Average = 9ms

Pinging plus.net [212.159.8.2] with 32 bytes of data:

Reply from 212.159.8.2: bytes=32 time=24ms TTL=247

Reply from 212.159.8.2: bytes=32 time=23ms TTL=247

Reply from 212.159.8.2: bytes=32 time=25ms TTL=247

Reply from 212.159.8.2: bytes=32 time=24ms TTL=247

Ping statistics for 212.159.8.2:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 23ms, Maximum = 25ms, Average = 24ms

Tracing route to cns1.uk.vianw.net [194.119.131.66]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms login.keycom.co.uk [212.9.104.1]

2 3 ms 3 ms 4 ms 212.9.97.113

3 3 ms 4 ms 2 ms manc-7206-core-fa4-1.as25178.net [212.9.96.1]

4 4 ms 3 ms 3 ms gi2-7.man.core.enta.net [78.33.11.125]

5 9 ms 10 ms 9 ms te5-1.telehouse-north0.core.enta.net [87.127.236.109]

6 10 ms 10 ms 10 ms te5-3.telehouse-east2.core.enta.net [87.127.236.37]

7 9 ms 10 ms 10 ms te4-4.telehouse-east.core.enta.net [87.127.236.97]

8 12 ms 10 ms 10 ms g1-1-1-t40-br3.router.uk.clara.net [195.66.224.66]

9 10 ms 10 ms 10 ms ten1-0-0-t40-cr1.router.uk.clara.net [195.8.68.85]

10 11 ms 10 ms 9 ms g5-1-t40-ar12.router.uk.clara.net [195.157.6.177]

11 10 ms 9 ms 11 ms cns1.uk.vianw.net [194.119.131.66]

Trace complete.

These Windows services are started:

Application Information

Audio Service

Avira AntiVir Guard

Avira AntiVir Scheduler

Background Intelligent Transfer Service

Base Filtering Engine

CNG Key Isolation

COM+ Event System

Computer Browser

Cryptographic Services

DCOM Server Process Launcher

Desktop Window Manager Session Manager

DHCP Client

Diagnostic Policy Service

Diagnostic Service Host

Diagnostic System Host

Distributed Link Tracking Client

DNS Client

Function Discovery Provider Host

Function Discovery Resource Publication

Group Policy Client

HomeGroup Provider

Human Interface Device Access

Intel® Matrix Storage Event Monitor

IP Helper

IPsec Policy Agent

Network Connections

Network List Service

Network Location Awareness

Network Store Interface Service

NitroPDFReaderDriverCreatorReadSpool

Offline Files

Peer Name Resolution Protocol

Peer Networking Grouping

Peer Networking Identity Manager

Plug and Play

Power

Print Spooler

Program Compatibility Assistant Service

Remote Access Connection Manager

Remote Procedure Call (RPC)

RPC Endpoint Mapper

Secure Socket Tunneling Protocol Service

Security Accounts Manager

Security Center

Server

Shell Hardware Detection

SSDP Discovery

Superfetch

System Event Notification Service

Task Scheduler

TCP/IP NetBIOS Helper

Telephony

Themes

UPnP Device Host

User Profile Service

Windows Audio

Windows Audio Endpoint Builder

Windows Defender

Windows Driver Foundation - User-mode Driver Framework

Windows Event Log

Windows Firewall

Windows Font Cache Service

Windows Image Acquisition (WIA)

Windows Live ID Sign-in Assistant

Windows Management Instrumentation

Windows Media Player Network Sharing Service

Windows Search

Windows Update

Workstation

The command completed successfully.

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

avgnt REG_SZ "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min

QlbCtrl.exe REG_SZ C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

SysTrayApp REG_EXPAND_SZ C:\Program Files\IDT\WDM\sttray.exe

IAAnotif REG_SZ C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

SunJavaUpdateSched REG_SZ "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents

 

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Sidebar REG_SZ C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

WOSB REG_SZ "C:\Users\Enzo\Downloads\WakeupOnStandBy\wosb.exe" /run /systray dt="03/04/2011" tm="02:57:00" /screenon weekdays=127 /ast kv="1" vID=1

[Lexmark 36]

Great discussion, I am learning a lot from you guys. I encountered that problem months ago and I ended up hiring a technician after failing to do it on my own.