SynchToy 1.4 crashes after XP SP3 install

[Guest AlohaMahalo]

Hi,

 

After installing Windows XP SP3, Synchtoy 1.4 repeatedly crashes when

started with the ususal "SynchToy.exe has encountered a problem and needs to

close ..." So I send a report hoping to get some feedback but nothing. I even

tried to uninstall and reinstall it and still encounter the same problem.

there is absolutely no way to start it without the above error message. Help

!!!

 

NOTE: Just an FYI: The same problem seems to happen with Microsoft Word

2003 and it will only open in safe mode. The problem is solved by renaming

the 'normal.dot' file and then performing a 'detect and repair'. Unrelated to

this problem but I was wondering if there is a similar procedure to fix

SynchToy.

 

Thank you in advance for any feedback.

[Guest PA Bear [MS MVP]]

Re: SynchToy 1.4 crashes after XP SP3 install

 

Free unlimited installation and compatibility support is available for

Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

e-mail support is available only in the United States and Canada.

 

• US:

http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

 

• CA:

http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

 

• UK:

http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

 

• AU:

http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

 

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select

Windows XP | select Windows XP Service Pack 3

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

AlohaMahalo wrote:

> Hi,

>

> After installing Windows XP SP3, Synchtoy 1.4 repeatedly crashes when

> started with the ususal "SynchToy.exe has encountered a problem and needs

> to

> close ..." So I send a report hoping to get some feedback but nothing. I

> even tried to uninstall and reinstall it and still encounter the same

> problem. there is absolutely no way to start it without the above error

> message. Help !!!

>

> NOTE: Just an FYI: The same problem seems to happen with Microsoft Word

> 2003 and it will only open in safe mode. The problem is solved by renaming

> the 'normal.dot' file and then performing a 'detect and repair'. Unrelated

> to this problem but I was wondering if there is a similar procedure to fix

> SynchToy.

>

> Thank you in advance for any feedback.