Guest AlohaMahalo Posted June 10, 2008 Posted June 10, 2008 Hi, After installing Windows XP SP3, Synchtoy 1.4 repeatedly crashes when started with the ususal "SynchToy.exe has encountered a problem and needs to close ..." So I send a report hoping to get some feedback but nothing. I even tried to uninstall and reinstall it and still encounter the same problem. there is absolutely no way to start it without the above error message. Help !!! NOTE: Just an FYI: The same problem seems to happen with Microsoft Word 2003 and it will only open in safe mode. The problem is solved by renaming the 'normal.dot' file and then performing a 'detect and repair'. Unrelated to this problem but I was wondering if there is a similar procedure to fix SynchToy. Thank you in advance for any feedback.
Guest PA Bear [MS MVP] Posted June 10, 2008 Posted June 10, 2008 Re: SynchToy 1.4 crashes after XP SP3 install Free unlimited installation and compatibility support is available for Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and e-mail support is available only in the United States and Canada. • US: http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131 • CA: http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131 • UK: http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131 • AU: http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131 • Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select Windows XP | select Windows XP Service Pack 3 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ AlohaMahalo wrote: > Hi, > > After installing Windows XP SP3, Synchtoy 1.4 repeatedly crashes when > started with the ususal "SynchToy.exe has encountered a problem and needs > to > close ..." So I send a report hoping to get some feedback but nothing. I > even tried to uninstall and reinstall it and still encounter the same > problem. there is absolutely no way to start it without the above error > message. Help !!! > > NOTE: Just an FYI: The same problem seems to happen with Microsoft Word > 2003 and it will only open in safe mode. The problem is solved by renaming > the 'normal.dot' file and then performing a 'detect and repair'. Unrelated > to this problem but I was wondering if there is a similar procedure to fix > SynchToy. > > Thank you in advance for any feedback.
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