Security Update for IE7 WinXP KB950759 fails to install

June 11, 2008

"Cumulative Security Update for Internet Explorer 7 for Windows XP (KB950759)" installation fails on XP Pro SP3. Automatic Updates was the first try, after that failed I downloaded the file from Microsoft Downloads. That too failed, so I tried the Microsoft Update Site. Same thing - fails. It seems to do a precondition check and something tells it to stop installing. Not anti-malware software, system fully updated and working perfectly. Any ideas or sympathy?

ju.c

June 11, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

[X-post to Windows Update newsgroup]

Was IE7 installed before or after WinXP SP3 was installed?

What does WindowsUpdate.log have to say about the failure to install?

How to read the Windowsupdate.log file

http://support.microsoft.com/kb/902093

Compare errors to those listed here:

http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

and/or go to http://windowsupdate.microsoft.com > click on Help and Support

link in left pane > Solve problems on your own.

================================

Tip: Temporarily disable real-time protection by your anti-virus and/or

anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,

AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before

attempting to install the update(s). If you disable the third-party

firewall, make certain that you enable the Windows Firewall!

How to troubleshoot Windows Update, Microsoft Update, and Windows Server

Update Services installation issues:

http://support.microsoft.com/kb/906602

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:

http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in

the United States and in Canada or by contacting your local Microsoft

subsidiary. There is no-charge for support calls that are associated with

security updates. When you call, clearly state that your problem is related

to a Security Update and cite the update's KB number (e.g., KB950759).

LOOK! => If your problem relates to a Cumulative Security Update for IE,

call the above number and ask to be transferred to the Consumer IE7 queue

(which is 47830).

For more information about how to contact your local Microsoft subsidiary

for security update support issues, visit the International Support Web

site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through

your usual support contacts.

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin; DTS-L.net

ju.c wrote:

> "Cumulative Security Update for Internet Explorer 7 for Windows XP

> (KB950759)" installation fails on XP Pro SP3. Automatic Updates was the

> first try, after that failed I downloaded the file from Microsoft

> Downloads. That too failed, so I tried the Microsoft Update Site. Same

> thing - fails. It seems to do a precondition check and something tells it

> to stop installing. Not anti-malware software, system fully updated and

> working perfectly. Any ideas or sympathy?

June 11, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

Is this enough? Too much? (Date & Time removed)

1192 6dc Handler :::::::::::::

1192 6dc Handler :: START :: Handler: Windows Patch Install

1192 6dc Handler :::::::::

1192 6dc Handler : Updates to install = 1

1192 6dc Handler : Installing update {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105

1192 82c Handler Installing with parameters=-q -z -er, sandbox=C:\WINDOWS\SoftwareDistribution\Download\f4bbe93413da6448b38093eb5244141e.

1192 82c Handler Install completed with 0x8007f0f1.

1192 6dc Handler FATAL: UH: 0x8007f0f1: InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate

1192 6dc Handler : WARNING: Install completed: result type = 0x0, installer error = True, error = 0x8007f0f1, disabled until reboot = No, reboot required = No

1852 eb0 AU >>## RESUMED ## AU: Installing update [updateId = {B4D318F7-B6A2-4470-A051-1D20600AAD80}]

1192 6dc Handler FATAL: UH: 0x8024200b: HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates

1192 6dc Handler :::::::::

1852 eb0 AU # WARNING: Install failed, error = 0x8007F0F1 / 0x8007F0F1

1192 6dc Handler :: END :: Handler: Windows Patch Install

1192 6dc Handler :::::::::::::

1852 eb0 AU Install call completed.

1852 eb0 AU # WARNING: Install call completed, reboot required = No, error = 0x00000000

1852 ffc Agent *********

1852 eb0 AU #########

1852 eb0 AU ## END ## AU: Installing updates [CallId = {0427DBB3-ADD5-446C-9B69-8554875215AF}]

1852 eb0 AU #############

ju.c

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:Oyx1wI$yIHA.2384@TK2MSFTNGP02.phx.gbl...

> [X-post to Windows Update newsgroup]

>

> Was IE7 installed before or after WinXP SP3 was installed?

>

> What does WindowsUpdate.log have to say about the failure to install?

>

> How to read the Windowsupdate.log file

> http://support.microsoft.com/kb/902093

>

> Compare errors to those listed here:

> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

> and/or go to http://windowsupdate.microsoft.com > click on Help and Support

> link in left pane > Solve problems on your own.

>

> ================================

>

> Tip: Temporarily disable real-time protection by your anti-virus and/or

> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,

> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before

> attempting to install the update(s). If you disable the third-party

> firewall, make certain that you enable the Windows Firewall!

>

> How to troubleshoot Windows Update, Microsoft Update, and Windows Server

> Update Services installation issues:

> http://support.microsoft.com/kb/906602

>

> Start a free Windows Update support incident request:

> https://support.microsoft.com/oas/default.aspx?gprid=6527

>

> Support for Windows Update:

> http://support.microsoft.com/gp/wusupport

>

> For home users, no-charge support is available by calling 1-866-PCSAFETY in

> the United States and in Canada or by contacting your local Microsoft

> subsidiary. There is no-charge for support calls that are associated with

> security updates. When you call, clearly state that your problem is related

> to a Security Update and cite the update's KB number (e.g., KB950759).

>

> LOOK! => If your problem relates to a Cumulative Security Update for IE,

> call the above number and ask to be transferred to the Consumer IE7 queue

> (which is 47830).

>

> For more information about how to contact your local Microsoft subsidiary

> for security update support issues, visit the International Support Web

> site: http://support.microsoft.com/common/international.aspx

>

> For enterprise customers, support for security updates is available through

> your usual support contacts.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-Windows (IE, OE, Security, Shell/User)

> AumHa VSOP & Admin; DTS-L.net

>

> ju.c wrote:

>> "Cumulative Security Update for Internet Explorer 7 for Windows XP

>> (KB950759)" installation fails on XP Pro SP3. Automatic Updates was the

>> first try, after that failed I downloaded the file from Microsoft

>> Downloads. That too failed, so I tried the Microsoft Update Site. Same

>> thing - fails. It seems to do a precondition check and something tells it

>> to stop installing. Not anti-malware software, system fully updated and

>> working perfectly. Any ideas or sympathy?

>

June 11, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

0x8007F0F1 is the key error but you've gotta answer some more questions

before we can make sense of it here.

Repost:

> Was IE7 installed before or after WinXP SP3 was installed?

Did you install Win XP SP3 via Windows Update or manually? Had you

reinstalled WinXP (SP2) just before you installed SP3?

What anti-virus application or security suite is installed? What

anti-spyware applications (other than Defender)? What third-party firewall

(if any)? Were any of these applications running when you installed SP3?

Were any other updates offered besides KB950759? If so, did they install

successfully?

--

~PA Bear

ju.c wrote:

> Is this enough? Too much? (Date & Time removed)

>

> 1192 6dc Handler :::::::::::::

> 1192 6dc Handler :: START :: Handler: Windows Patch Install

> 1192 6dc Handler :::::::::

> 1192 6dc Handler : Updates to install = 1

> 1192 6dc Handler : Installing update

> {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105 1192 82c Handler Installing

> with

> parameters=-q -z -er,

> sandbox=C:\WINDOWS\SoftwareDistribution\Download\f4bbe93413da6448b38093eb5244141e.

> 1192 82c Handler Install completed with 0x8007f0f1. 1192 6dc Handler

> FATAL:

> UH: 0x8007f0f1: InstallOrUninstallThread failed in

> CUHWindowsPatchHandler::HandleSingleUpdate 1192 6dc Handler : WARNING:

> Install completed: result type = 0x0, installer error = True, error =

> 0x8007f0f1, disabled until reboot = No, reboot required = No 1852 eb0 AU

> >## RESUMED ## AU: Installing update [updateId =

> {B4D318F7-B6A2-4470-A051-1D20600AAD80}] 1192 6dc Handler FATAL: UH:

> 0x8024200b: HandleSingleUpdate failed in

> CUHWindowsPatchHandler::HandleMultipleUpdates 1192 6dc Handler :::::::::

> 1852 eb0 AU # WARNING: Install failed, error = 0x8007F0F1 / 0x8007F0F1

> 1192 6dc Handler :: END :: Handler: Windows Patch Install 1192 6dc

> Handler ::::::::::::: 1852 eb0 AU Install call completed. 1852 eb0 AU #

> WARNING: Install call completed, reboot required = No, error = 0x00000000

> 1852 ffc Agent ********* 1852 eb0 AU ######### 1852 eb0 AU ## END ##

> AU:

> Installing updates [CallId = {0427DBB3-ADD5-446C-9B69-8554875215AF}] 1852

> eb0 AU #############

>

> ju.c

>

> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

> news:Oyx1wI$yIHA.2384@TK2MSFTNGP02.phx.gbl...

>> [X-post to Windows Update newsgroup]

>>

>> Was IE7 installed before or after WinXP SP3 was installed?

>>

>> What does WindowsUpdate.log have to say about the failure to install?

>>

>> How to read the Windowsupdate.log file

>> http://support.microsoft.com/kb/902093

>>

>> Compare errors to those listed here:

>> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

>> and/or go to http://windowsupdate.microsoft.com > click on Help and

>> Support

>> link in left pane > Solve problems on your own.

>>

>> ================================

>>

>> Tip: Temporarily disable real-time protection by your anti-virus and/or

>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea

>> Timer,

>> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before

>> attempting to install the update(s). If you disable the third-party

>> firewall, make certain that you enable the Windows Firewall!

>>

>> How to troubleshoot Windows Update, Microsoft Update, and Windows Server

>> Update Services installation issues:

>> http://support.microsoft.com/kb/906602

>>

>> Start a free Windows Update support incident request:

>> https://support.microsoft.com/oas/default.aspx?gprid=6527

>>

>> Support for Windows Update:

>> http://support.microsoft.com/gp/wusupport

>>

>> For home users, no-charge support is available by calling 1-866-PCSAFETY

>> in

>> the United States and in Canada or by contacting your local Microsoft

>> subsidiary. There is no-charge for support calls that are associated

>> with

>> security updates. When you call, clearly state that your problem is

>> related to a Security Update and cite the update's KB number (e.g.,

>> KB950759).

>>

>> LOOK! => If your problem relates to a Cumulative Security Update for IE,

>> call the above number and ask to be transferred to the Consumer IE7 queue

>> (which is 47830).

>>

>> For more information about how to contact your local Microsoft subsidiary

>> for security update support issues, visit the International Support Web

>> site: http://support.microsoft.com/common/international.aspx

>>

>> For enterprise customers, support for security updates is available

>> through

>> your usual support contacts.

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-Windows (IE, OE, Security, Shell/User)

>> AumHa VSOP & Admin; DTS-L.net

>>

>> ju.c wrote:

>>> "Cumulative Security Update for Internet Explorer 7 for Windows XP

>>> (KB950759)" installation fails on XP Pro SP3. Automatic Updates was the

>>> first try, after that failed I downloaded the file from Microsoft

>>> Downloads. That too failed, so I tried the Microsoft Update Site. Same

>>> thing - fails. It seems to do a precondition check and something tells

>>> it

>>> to stop installing. Not anti-malware software, system fully updated and

>>> working perfectly. Any ideas or sympathy?

June 12, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

---> I, too, am having this problem. The last error in the log is

0x80070005; however, the WU website shows 0x8DDD0007.

---> From the end of the log:

***

2008-06-11 22:14:31:890 1220 64c Report REPORT EVENT:

{F1E8DA62-4B30-45B6-9C16-0D269642E225} 2008-06-11

22:14:26:890-0500 1 182 101 {B4D318F7-B6A2-4470-A051-1D20600AAD80} 106 80070005 WindowsUpdate Failure Content

Install Installation Failure: Windows failed to install the following update

with error 0x80070005: Cumulative Security Update for Internet Explorer 7 for

Windows XP (KB950759).

***

Virus protection was turned off during install; I use a hardware firewall.

---> What I've tried:

1 -- I tried using the AU Reset tool from Sheenan Stanley

(http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&mid=38beac09-b7f4-45ee-9c47-5c28fd2b974e).

After running his tool, I went back to the WU website & went through the DL

& installation of 950759 again. It asked me to reboot, which I did. After

reboot, the yellow shield is still in the systray

2 -- Tried following the troubleshooting steps offered on the WU website.

3 -- I have tried calling the PCSAFETY number for different WU issues in the

past (different computer), and the person's thick accent coupled w/ the

excessive background noise made it impossible to understand the tech.

---> I think this is the part of the log where it begins the 950759 update...

***

2008-06-11 22:12:38:031 1220 64c DnldMgr *************

2008-06-11 22:12:38:031 1220 64c DnldMgr ** START ** DnldMgr: Downloading

updates [CallerId = WindowsUpdate]

2008-06-11 22:12:38:031 1220 64c DnldMgr *********

2008-06-11 22:12:38:031 1220 64c DnldMgr * Call ID =

{DE35BA07-28D1-4E84-BBE9-478B4E14EE3D}

2008-06-11 22:12:38:031 1220 64c DnldMgr * Priority = 3, Interactive = 1,

Owner is system = 0, Explicit proxy = 1, Proxy session id = -1, ServiceId =

{9482F4B4-E343-43B6-B170-9A65BC822C77}

2008-06-11 22:12:38:031 1220 64c DnldMgr * Updates to download = 1

2008-06-11 22:12:38:031 1220 64c Agent * Title = Cumulative Security

Update for Internet Explorer 7 for Windows XP (KB950759)

2008-06-11 22:12:38:031 1220 64c Agent * UpdateId =

{B4D318F7-B6A2-4470-A051-1D20600AAD80}.106

2008-06-11 22:12:38:031 1220 64c Agent * Bundles 1 updates:

2008-06-11 22:12:38:031 1220 64c Agent *

{665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105

2008-06-11 22:12:38:062 1220 64c DnldMgr *********** DnldMgr: New download

job [updateId = {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105] ***********

2008-06-11 22:12:38:062 1220 64c DnldMgr * Queueing update for download

handler request generation.

2008-06-11 22:12:38:062 1220 64c DnldMgr Generating download request for

update {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105

2008-06-11 22:12:39:125 1220 64c Handler Windows Patch download for UpdateId

= {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}: selected action is download

full-file.

2008-06-11 22:12:39:125 1220 64c DnldMgr *********** DnldMgr: New download

job [updateId = {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105] ***********

2008-06-11 22:12:39:578 1220 64c DnldMgr * BITS job initialized, JobId =

{F10242FF-051A-4531-9347-22E639983D64}

2008-06-11 22:12:39:671 1220 64c DnldMgr * Downloading from

http://www.download.windowsupdate.com/msdownload/update/software/secu/2008/05/ie7-windowsxp-kb950759-x86-enu_b910626d4cdb552ffe41ce7a8a28419e14c2a607.exe

to

C:\WINDOWS\SoftwareDistribution\Download\87ff457a44289b1c3f0d1fa652bd7f66\IE7-WindowsXP-KB950759-x86-ENU.exe (full file).

2008-06-11 22:12:39:828 1220 64c Agent *********

2008-06-11 22:12:39:828 1220 64c Agent ** END ** Agent: Downloading

updates [CallerId = WindowsUpdate]

2008-06-11 22:12:39:828 1220 64c Agent *************

2008-06-11 22:13:49:750 1220 824 DnldMgr BITS job

{F10242FF-051A-4531-9347-22E639983D64} completed successfully

2008-06-11 22:13:50:218 1220 824 Misc Validating signature for

C:\WINDOWS\SoftwareDistribution\Download\87ff457a44289b1c3f0d1fa652bd7f66\IE7-WindowsXP-KB950759-x86-ENU.exe:

2008-06-11 22:13:50:296 1220 824 Misc Microsoft signed: Yes

2008-06-11 22:13:50:296 1220 824 DnldMgr Download job bytes total = 0,

bytes transferred = 8914472

2008-06-11 22:13:50:296 1220 824 DnldMgr *********** DnldMgr: New download

job [updateId = {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105] ***********

2008-06-11 22:13:50:296 1220 824 DnldMgr * Queueing update for download

handler request generation.

2008-06-11 22:13:50:296 1220 824 DnldMgr Generating download request for

update {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105

2008-06-11 22:13:51:343 1220 824 Handler Windows Patch download for UpdateId

= {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}: selected action is download

full-file.

2008-06-11 22:13:55:671 1220 824 DnldMgr *********** DnldMgr: New download

job [updateId = {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105] ***********

2008-06-11 22:13:55:671 1220 824 DnldMgr * All files for update were

already downloaded and are valid.

2008-06-11 22:13:55:687 3072 b14 COMAPI >>-- RESUMED -- COMAPI: Download

[ClientId = WindowsUpdate]

2008-06-11 22:13:55:687 3072 b14 COMAPI - Download call complete

(succeeded = 1, succeeded with errors = 0, failed = 0, unaccounted = 0)

2008-06-11 22:13:55:687 3072 b14 COMAPI ---------

2008-06-11 22:13:55:687 3072 b14 COMAPI -- END -- COMAPI: Download

[ClientId = WindowsUpdate]

2008-06-11 22:13:55:687 3072 b14 COMAPI -------------

2008-06-11 22:13:56:250 3072 c2c COMAPI -------------

2008-06-11 22:13:56:250 3072 c2c COMAPI -- START -- COMAPI: Install

[ClientId = WindowsUpdate]

2008-06-11 22:13:56:250 3072 c2c COMAPI ---------

2008-06-11 22:13:56:250 3072 c2c COMAPI - Allow source prompts: Yes;

Forced: No; Force quiet: No

2008-06-11 22:13:56:250 3072 c2c COMAPI - Updates in request: 1

2008-06-11 22:13:56:250 3072 c2c COMAPI - ServiceID =

{9482F4B4-E343-43B6-B170-9A65BC822C77}

2008-06-11 22:13:56:250 3072 c2c COMAPI - Updates to install = 1

2008-06-11 22:13:56:250 3072 c2c COMAPI <<-- SUBMITTED -- COMAPI: Install

[ClientId = WindowsUpdate]

2008-06-11 22:13:56:250 1220 9f4 Agent *************

2008-06-11 22:13:56:250 1220 9f4 Agent ** START ** Agent: Installing

updates [CallerId = WindowsUpdate]

2008-06-11 22:13:56:250 1220 9f4 Agent *********

2008-06-11 22:13:56:250 1220 9f4 Agent * Updates to install = 1

2008-06-11 22:13:56:250 1220 9f4 Agent * Title = Cumulative Security

Update for Internet Explorer 7 for Windows XP (KB950759)

2008-06-11 22:13:56:250 1220 9f4 Agent * UpdateId =

{B4D318F7-B6A2-4470-A051-1D20600AAD80}.106

2008-06-11 22:13:56:250 1220 9f4 Agent * Bundles 1 updates:

2008-06-11 22:13:56:250 1220 9f4 Agent *

{665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105

2008-06-11 22:13:57:218 1220 9f4 Handler Attempting to create remote handler

process as HEPBURN\Barbara M. Hepburn in session 0

2008-06-11 22:13:57:421 1220 9f4 DnldMgr Preparing update for install,

updateId = {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105.

2008-06-11 22:13:57:421 3916 f64 Misc =========== Logging initialized

(build: 7.1.6001.65, tz: -0500) ===========

2008-06-11 22:13:57:421 3916 f64 Misc = Process:

C:\WINDOWS\system32\wuauclt.exe

2008-06-11 22:13:57:421 3916 f64 Misc = Module:

C:\WINDOWS\system32\wuaueng.dll

2008-06-11 22:13:57:421 3916 f64 Handler :::::::::::::

2008-06-11 22:13:57:421 3916 f64 Handler :: START :: Handler: Windows Patch

Install

2008-06-11 22:13:57:421 3916 f64 Handler :::::::::

2008-06-11 22:13:57:421 3916 f64 Handler : Updates to install = 1

2008-06-11 22:13:57:421 3916 f64 Handler : Installing update

{665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105

2008-06-11 22:13:57:421 3916 f68 Handler Installing with parameters=-q -z

-er,

sandbox=C:\WINDOWS\SoftwareDistribution\Download\f4bbe93413da6448b38093eb5244141e.

2008-06-11 22:14:00:671 1220 64c Report REPORT EVENT:

{94B6E71D-7DDB-46A6-B78A-5C0146997829} 2008-06-11

22:13:55:671-0500 1 162 101 {B4D318F7-B6A2-4470-A051-1D20600AAD80} 106 0 WindowsUpdate Success Content Download Download succeeded.

2008-06-11 22:14:26:890 3916 f68 Handler Install completed with 0x80070005.

2008-06-11 22:14:26:890 3916 f64 Handler FATAL: UH: 0x80070005:

InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate

2008-06-11 22:14:26:890 3916 f64 Handler : WARNING: Install completed:

result type = 0x0, installer error = True, error = 0x80070005, disabled until

reboot = Yes, reboot required = No

2008-06-11 22:14:26:890 3916 f64 Handler FATAL: UH: 0x8024200b:

HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates

2008-06-11 22:14:26:890 3916 f64 Handler :::::::::

2008-06-11 22:14:26:890 3916 f64 Handler :: END :: Handler: Windows Patch

Install

2008-06-11 22:14:26:890 3916 f64 Handler :::::::::::::

2008-06-11 22:14:26:906 1220 9f4 Agent *********

2008-06-11 22:14:26:906 1220 9f4 Agent ** END ** Agent: Installing

updates [CallerId = WindowsUpdate]

2008-06-11 22:14:26:906 1220 9f4 Agent *************

2008-06-11 22:14:26:906 1220 1cc AU AU setting pending client directive to

'Reboot Pending'

2008-06-11 22:14:26:906 1220 1cc AU Triggering Offline detection

(non-interactive)

2008-06-11 22:14:26:906 3072 fb4 COMAPI >>-- RESUMED -- COMAPI: Install

[ClientId = WindowsUpdate]

2008-06-11 22:14:26:906 3072 fb4 COMAPI - Install call complete (succeeded

= 0, succeeded with errors = 0, failed = 1, unaccounted = 0)

2008-06-11 22:14:26:906 3072 fb4 COMAPI - Reboot required = Yes

2008-06-11 22:14:26:906 3072 fb4 COMAPI - WARNING: Exit code = 0x00000000;

Call error code = 0x80240022

2008-06-11 22:14:26:906 3072 fb4 COMAPI ---------

2008-06-11 22:14:26:906 3072 fb4 COMAPI -- END -- COMAPI: Install

[ClientId = WindowsUpdate]

2008-06-11 22:14:26:906 3072 fb4 COMAPI -------------

2008-06-11 22:14:26:906 1220 1cc AU #############

2008-06-11 22:14:26:906 1220 1cc AU ## START ## AU: Search for updates

2008-06-11 22:14:26:906 1220 1cc AU #########

2008-06-11 22:14:26:906 1220 1cc AU <<## SUBMITTED ## AU: Search for updates

[CallId = {27EA0F60-4661-4767-BB7F-65AA6BA03B9B}]

2008-06-11 22:14:26:921 1220 64c Agent *************

2008-06-11 22:14:26:921 1220 64c Agent ** START ** Agent: Finding updates

[CallerId = AutomaticUpdates]

2008-06-11 22:14:26:921 1220 64c Agent *********

2008-06-11 22:14:26:921 1220 64c Agent * Online = No; Ignore download

priority = No

2008-06-11 22:14:26:921 1220 64c Agent * Criteria = "IsHidden=0 and

IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or

IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and

IsAssigned=1 or IsHidden=0 and IsInstalled=1 and

DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or

IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and

IsAssigned=1 and RebootRequired=1"

2008-06-11 22:14:26:921 1220 64c Agent * ServiceID =

{9482F4B4-E343-43B6-B170-9A65BC822C77}

2008-06-11 22:14:28:218 1220 64c Agent Handler for update

{B4D318F7-B6A2-4470-A051-1D20600AAD80}.106 is not active. Not returning it.

2008-06-11 22:14:28:218 1220 64c Agent * Found 0 updates and 12 categories

in search; evaluated appl. rules of 198 out of 291 deployed entities

2008-06-11 22:14:28:218 1220 64c Agent *********

2008-06-11 22:14:28:218 1220 64c Agent ** END ** Agent: Finding updates

[CallerId = AutomaticUpdates]

2008-06-11 22:14:28:218 1220 64c Agent *************

2008-06-11 22:14:28:218 1220 60c AU >>## RESUMED ## AU: Search for updates

[CallId = {27EA0F60-4661-4767-BB7F-65AA6BA03B9B}]

2008-06-11 22:14:28:218 1220 60c AU # 0 updates detected

2008-06-11 22:14:28:218 1220 60c AU #########

2008-06-11 22:14:28:218 1220 60c AU ## END ## AU: Search for updates

[CallId = {27EA0F60-4661-4767-BB7F-65AA6BA03B9B}]

2008-06-11 22:14:28:218 1220 60c AU #############

2008-06-11 22:14:28:218 1220 60c AU Setting AU scheduled install time to

2008-06-12 08:00:00

2008-06-11 22:14:31:890 1220 64c Report REPORT EVENT:

{F1E8DA62-4B30-45B6-9C16-0D269642E225} 2008-06-11

22:14:26:890-0500 1 182 101 {B4D318F7-B6A2-4470-A051-1D20600AAD80} 106 80070005 WindowsUpdate Failure Content

Install Installation Failure: Windows failed to install the following update

with error 0x80070005: Cumulative Security Update for Internet Explorer 7 for

Windows XP (KB950759).

2008-06-11 22:14:41:921 1220 1cc AU Launched new AU client for directive

'Reboot Pending', session id = 0x0

2008-06-11 22:14:41:968 3140 c48 Misc =========== Logging initialized

(build: 7.1.6001.65, tz: -0500) ===========

2008-06-11 22:14:41:968 3140 c48 Misc = Process:

C:\WINDOWS\system32\wuauclt.exe

2008-06-11 22:14:41:968 3140 c48 AUClnt Launched Client UI process

2008-06-11 22:14:42:296 3140 c48 Misc =========== Logging initialized

(build: 7.1.6001.65, tz: -0500) ===========

2008-06-11 22:14:42:296 3140 c48 Misc = Process:

C:\WINDOWS\system32\wuauclt.exe

2008-06-11 22:14:42:296 3140 c48 Misc = Module:

C:\WINDOWS\system32\wucltui.dll

2008-06-11 22:14:42:296 3140 c48 CltUI AU client got new directive = 'Reboot

Pending', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return =

0x00000000

***

"PA Bear [MS MVP]" wrote:

> [X-post to Windows Update newsgroup]

>

> Was IE7 installed before or after WinXP SP3 was installed?

>

> What does WindowsUpdate.log have to say about the failure to install?

>

> How to read the Windowsupdate.log file

> http://support.microsoft.com/kb/902093

>

> Compare errors to those listed here:

> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

> and/or go to http://windowsupdate.microsoft.com > click on Help and Support

> link in left pane > Solve problems on your own.

>

> ================================

>

> Tip: Temporarily disable real-time protection by your anti-virus and/or

> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,

> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before

> attempting to install the update(s). If you disable the third-party

> firewall, make certain that you enable the Windows Firewall!

>

> How to troubleshoot Windows Update, Microsoft Update, and Windows Server

> Update Services installation issues:

> http://support.microsoft.com/kb/906602

>

> Start a free Windows Update support incident request:

> https://support.microsoft.com/oas/default.aspx?gprid=6527

>

> Support for Windows Update:

> http://support.microsoft.com/gp/wusupport

>

> For home users, no-charge support is available by calling 1-866-PCSAFETY in

> the United States and in Canada or by contacting your local Microsoft

> subsidiary. There is no-charge for support calls that are associated with

> security updates. When you call, clearly state that your problem is related

> to a Security Update and cite the update's KB number (e.g., KB950759).

>

> LOOK! => If your problem relates to a Cumulative Security Update for IE,

> call the above number and ask to be transferred to the Consumer IE7 queue

> (which is 47830).

>

> For more information about how to contact your local Microsoft subsidiary

> for security update support issues, visit the International Support Web

> site: http://support.microsoft.com/common/international.aspx

>

> For enterprise customers, support for security updates is available through

> your usual support contacts.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-Windows (IE, OE, Security, Shell/User)

> AumHa VSOP & Admin; DTS-L.net

>

> ju.c wrote:

> > "Cumulative Security Update for Internet Explorer 7 for Windows XP

> > (KB950759)" installation fails on XP Pro SP3. Automatic Updates was the

> > first try, after that failed I downloaded the file from Microsoft

> > Downloads. That too failed, so I tried the Microsoft Update Site. Same

> > thing - fails. It seems to do a precondition check and something tells it

> > to stop installing. Not anti-malware software, system fully updated and

> > working perfectly. Any ideas or sympathy?

>

June 12, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

"ju.c" <bibidybubidyboop@mailnator.com> wrote in message

news:Oh%232DX7yIHA.4876@TK2MSFTNGP04.phx.gbl...

> "Cumulative Security Update for Internet Explorer 7 for Windows XP

> (KB950759)" installation fails on XP Pro SP3. Automatic Updates was the

> first try, after that failed I downloaded the file from Microsoft

> Downloads. That too failed, so I tried the Microsoft Update Site. Same

> thing - fails. It seems to do a precondition check and something tells it

> to stop installing. Not anti-malware software, system fully updated and

> working perfectly. Any ideas or sympathy?

I encountered the same problem but fortunately I found a solution offered in

another thread. Simply reinstall IE7 from the MS download center and then

the update will install cleanly. I ran the latest version of Belarc Advisor

and it shows all required security updates have been applied. I did disable

my AVG 8.0 Free Edition

Resident Shield while updating.

http://www.microsoft.com/windows/downloads/default.mspx

In case anyone is wondering I do have the Google toolbar beta (not Google

Earth) installed,

Version: 5.0.1112.7760-big/en (GGLL)

Notifier Version: 3.0.914.9778 .

--

Allan

June 12, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

Hello, here are the answers.

? Was IE7 installed before or after WinXP SP3 was installed?

Long before.

? Did you install Win XP SP3 via Windows Update or manually?

Manually.

? Had you reinstalled WinXP (SP2) just before you installed SP3?

No.

Some things I've since found:

From KB950759-IE7.log:

"AnalyzeForBranching: files installed on target workstation are from sp3bta branch which is incompatible with sp2gdr branch"

From website:

Microsoft Security Bulletin MS08-031 - Critical

Cumulative Security Update for Internet Explorer (950759)

Published: June 10, 2008 Updated: June 11, 2008

http://www.microsoft.com/technet/security/Bulletin/MS08-031.mspx

Windows XP Service Pack 2 and Windows XP Service Pack 3

http://www.microsoft.com/downloads/details.aspx?FamilyId=FBC31BDE-0BF5-490C-96A8-071310D9464A

I'm confused. It says for SP3, but the installer fails because of SP3. So if files are incompatible why is the update offered?

ju.c

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:O#oMc8BzIHA.4864@TK2MSFTNGP06.phx.gbl...

> 0x8007F0F1 is the key error but you've gotta answer some more questions

> before we can make sense of it here.

>

> Repost:

>> Was IE7 installed before or after WinXP SP3 was installed?

>

> Did you install Win XP SP3 via Windows Update or manually? Had you

> reinstalled WinXP (SP2) just before you installed SP3?

>

> What anti-virus application or security suite is installed? What

> anti-spyware applications (other than Defender)? What third-party firewall

> (if any)? Were any of these applications running when you installed SP3?

>

> Were any other updates offered besides KB950759? If so, did they install

> successfully?

> --

> ~PA Bear

>

> ju.c wrote:

>> Is this enough? Too much? (Date & Time removed)

>>

>> 1192 6dc Handler :::::::::::::

>> 1192 6dc Handler :: START :: Handler: Windows Patch Install

>> 1192 6dc Handler :::::::::

>> 1192 6dc Handler : Updates to install = 1

>> 1192 6dc Handler : Installing update

>> {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105 1192 82c Handler Installing

>> with

>> parameters=-q -z -er,

>> sandbox=C:\WINDOWS\SoftwareDistribution\Download\f4bbe93413da6448b38093eb5244141e.

>> 1192 82c Handler Install completed with 0x8007f0f1. 1192 6dc Handler

>> FATAL:

>> UH: 0x8007f0f1: InstallOrUninstallThread failed in

>> CUHWindowsPatchHandler::HandleSingleUpdate 1192 6dc Handler : WARNING:

>> Install completed: result type = 0x0, installer error = True, error =

>> 0x8007f0f1, disabled until reboot = No, reboot required = No 1852 eb0 AU

>> >## RESUMED ## AU: Installing update [updateId =

>> {B4D318F7-B6A2-4470-A051-1D20600AAD80}] 1192 6dc Handler FATAL: UH:

>> 0x8024200b: HandleSingleUpdate failed in

>> CUHWindowsPatchHandler::HandleMultipleUpdates 1192 6dc Handler :::::::::

>> 1852 eb0 AU # WARNING: Install failed, error = 0x8007F0F1 / 0x8007F0F1

>> 1192 6dc Handler :: END :: Handler: Windows Patch Install 1192 6dc

>> Handler ::::::::::::: 1852 eb0 AU Install call completed. 1852 eb0 AU #

>> WARNING: Install call completed, reboot required = No, error = 0x00000000

>> 1852 ffc Agent ********* 1852 eb0 AU ######### 1852 eb0 AU ## END ##

>> AU:

>> Installing updates [CallId = {0427DBB3-ADD5-446C-9B69-8554875215AF}] 1852

>> eb0 AU #############

>>

>> ju.c

>>

>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>> news:Oyx1wI$yIHA.2384@TK2MSFTNGP02.phx.gbl...

>>> [X-post to Windows Update newsgroup]

>>>

>>> Was IE7 installed before or after WinXP SP3 was installed?

>>>

>>> What does WindowsUpdate.log have to say about the failure to install?

>>>

>>> How to read the Windowsupdate.log file

>>> http://support.microsoft.com/kb/902093

>>>

>>> Compare errors to those listed here:

>>> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

>>> and/or go to http://windowsupdate.microsoft.com > click on Help and

>>> Support

>>> link in left pane > Solve problems on your own.

>>>

>>> ================================

>>>

>>> Tip: Temporarily disable real-time protection by your anti-virus and/or

>>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea

>>> Timer,

>>> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before

>>> attempting to install the update(s). If you disable the third-party

>>> firewall, make certain that you enable the Windows Firewall!

>>>

>>> How to troubleshoot Windows Update, Microsoft Update, and Windows Server

>>> Update Services installation issues:

>>> http://support.microsoft.com/kb/906602

>>>

>>> Start a free Windows Update support incident request:

>>> https://support.microsoft.com/oas/default.aspx?gprid=6527

>>>

>>> Support for Windows Update:

>>> http://support.microsoft.com/gp/wusupport

>>>

>>> For home users, no-charge support is available by calling 1-866-PCSAFETY

>>> in

>>> the United States and in Canada or by contacting your local Microsoft

>>> subsidiary. There is no-charge for support calls that are associated

>>> with

>>> security updates. When you call, clearly state that your problem is

>>> related to a Security Update and cite the update's KB number (e.g.,

>>> KB950759).

>>>

>>> LOOK! => If your problem relates to a Cumulative Security Update for IE,

>>> call the above number and ask to be transferred to the Consumer IE7 queue

>>> (which is 47830).

>>>

>>> For more information about how to contact your local Microsoft subsidiary

>>> for security update support issues, visit the International Support Web

>>> site: http://support.microsoft.com/common/international.aspx

>>>

>>> For enterprise customers, support for security updates is available

>>> through

>>> your usual support contacts.

>>> --

>>> ~Robear Dyer (PA Bear)

>>> MS MVP-Windows (IE, OE, Security, Shell/User)

>>> AumHa VSOP & Admin; DTS-L.net

>>>

>>> ju.c wrote:

>>>> "Cumulative Security Update for Internet Explorer 7 for Windows XP

>>>> (KB950759)" installation fails on XP Pro SP3. Automatic Updates was the

>>>> first try, after that failed I downloaded the file from Microsoft

>>>> Downloads. That too failed, so I tried the Microsoft Update Site. Same

>>>> thing - fails. It seems to do a precondition check and something tells

>>>> it

>>>> to stop installing. Not anti-malware software, system fully updated and

>>>> working perfectly. Any ideas or sympathy?

>

June 12, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

(Redone with missing answers)

Hello, here are the answers.

? Was IE7 installed before or after WinXP SP3 was installed?

Long before.

? Did you install Win XP SP3 via Windows Update or manually?

Manually.

? Had you reinstalled WinXP (SP2) just before you installed SP3?

No.

? What anti-virus application or security suite is installed?

Just ZoneAlarm Suite, which I shutdown.

? Were any other updates offered besides KB950759?

Yes.

? If so, did they install successfully?

Yes.

Some things I've since found:

From KB950759-IE7.log:

"AnalyzeForBranching: files installed on target workstation are from sp3bta branch which is incompatible with sp2gdr branch"

From website:

Microsoft Security Bulletin MS08-031 - Critical

Cumulative Security Update for Internet Explorer (950759)

Published: June 10, 2008 Updated: June 11, 2008

http://www.microsoft.com/technet/security/Bulletin/MS08-031.mspx

Windows XP Service Pack 2 and Windows XP Service Pack 3

http://www.microsoft.com/downloads/details.aspx?FamilyId=FBC31BDE-0BF5-490C-96A8-071310D9464A

I'm confused. It says for SP3, but the installer fails because of SP3. So if files are incompatible why is the update offered?

ju.c

> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:O#oMc8BzIHA.4864@TK2MSFTNGP06.phx.gbl...

>> 0x8007F0F1 is the key error but you've gotta answer some more questions

>> before we can make sense of it here.

>>

>> Repost:

>>> Was IE7 installed before or after WinXP SP3 was installed?

>>

>> Did you install Win XP SP3 via Windows Update or manually? Had you

>> reinstalled WinXP (SP2) just before you installed SP3?

>>

>> What anti-virus application or security suite is installed? What

>> anti-spyware applications (other than Defender)? What third-party firewall

>> (if any)? Were any of these applications running when you installed SP3?

>>

>> Were any other updates offered besides KB950759? If so, did they install

>> successfully?

>> --

>> ~PA Bear

>>

>> ju.c wrote:

>>> Is this enough? Too much? (Date & Time removed)

>>>

>>> 1192 6dc Handler :::::::::::::

>>> 1192 6dc Handler :: START :: Handler: Windows Patch Install

>>> 1192 6dc Handler :::::::::

>>> 1192 6dc Handler : Updates to install = 1

>>> 1192 6dc Handler : Installing update

>>> {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105 1192 82c Handler Installing

>>> with

>>> parameters=-q -z -er,

>>> sandbox=C:\WINDOWS\SoftwareDistribution\Download\f4bbe93413da6448b38093eb5244141e.

>>> 1192 82c Handler Install completed with 0x8007f0f1. 1192 6dc Handler

>>> FATAL:

>>> UH: 0x8007f0f1: InstallOrUninstallThread failed in

>>> CUHWindowsPatchHandler::HandleSingleUpdate 1192 6dc Handler : WARNING:

>>> Install completed: result type = 0x0, installer error = True, error =

>>> 0x8007f0f1, disabled until reboot = No, reboot required = No 1852 eb0 AU

>>> >## RESUMED ## AU: Installing update [updateId =

>>> {B4D318F7-B6A2-4470-A051-1D20600AAD80}] 1192 6dc Handler FATAL: UH:

>>> 0x8024200b: HandleSingleUpdate failed in

>>> CUHWindowsPatchHandler::HandleMultipleUpdates 1192 6dc Handler :::::::::

>>> 1852 eb0 AU # WARNING: Install failed, error = 0x8007F0F1 / 0x8007F0F1

>>> 1192 6dc Handler :: END :: Handler: Windows Patch Install 1192 6dc

>>> Handler ::::::::::::: 1852 eb0 AU Install call completed. 1852 eb0 AU #

>>> WARNING: Install call completed, reboot required = No, error = 0x00000000

>>> 1852 ffc Agent ********* 1852 eb0 AU ######### 1852 eb0 AU ## END ##

>>> AU:

>>> Installing updates [CallId = {0427DBB3-ADD5-446C-9B69-8554875215AF}] 1852

>>> eb0 AU #############

>>>

>>> ju.c

>>>

>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>>> news:Oyx1wI$yIHA.2384@TK2MSFTNGP02.phx.gbl...

>>>> [X-post to Windows Update newsgroup]

>>>>

>>>> Was IE7 installed before or after WinXP SP3 was installed?

>>>>

>>>> What does WindowsUpdate.log have to say about the failure to install?

>>>>

>>>> How to read the Windowsupdate.log file

>>>> http://support.microsoft.com/kb/902093

>>>>

>>>> Compare errors to those listed here:

>>>> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

>>>> and/or go to http://windowsupdate.microsoft.com > click on Help and

>>>> Support

>>>> link in left pane > Solve problems on your own.

>>>>

>>>> ================================

>>>>

>>>> Tip: Temporarily disable real-time protection by your anti-virus and/or

>>>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea

>>>> Timer,

>>>> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before

>>>> attempting to install the update(s). If you disable the third-party

>>>> firewall, make certain that you enable the Windows Firewall!

>>>>

>>>> How to troubleshoot Windows Update, Microsoft Update, and Windows Server

>>>> Update Services installation issues:

>>>> http://support.microsoft.com/kb/906602

>>>>

>>>> Start a free Windows Update support incident request:

>>>> https://support.microsoft.com/oas/default.aspx?gprid=6527

>>>>

>>>> Support for Windows Update:

>>>> http://support.microsoft.com/gp/wusupport

>>>>

>>>> For home users, no-charge support is available by calling 1-866-PCSAFETY

>>>> in

>>>> the United States and in Canada or by contacting your local Microsoft

>>>> subsidiary. There is no-charge for support calls that are associated

>>>> with

>>>> security updates. When you call, clearly state that your problem is

>>>> related to a Security Update and cite the update's KB number (e.g.,

>>>> KB950759).

>>>>

>>>> LOOK! => If your problem relates to a Cumulative Security Update for IE,

>>>> call the above number and ask to be transferred to the Consumer IE7 queue

>>>> (which is 47830).

>>>>

>>>> For more information about how to contact your local Microsoft subsidiary

>>>> for security update support issues, visit the International Support Web

>>>> site: http://support.microsoft.com/common/international.aspx

>>>>

>>>> For enterprise customers, support for security updates is available

>>>> through

>>>> your usual support contacts.

>>>> --

>>>> ~Robear Dyer (PA Bear)

>>>> MS MVP-Windows (IE, OE, Security, Shell/User)

>>>> AumHa VSOP & Admin; DTS-L.net

>>>>

>>>> ju.c wrote:

>>>>> "Cumulative Security Update for Internet Explorer 7 for Windows XP

>>>>> (KB950759)" installation fails on XP Pro SP3. Automatic Updates was the

>>>>> first try, after that failed I downloaded the file from Microsoft

>>>>> Downloads. That too failed, so I tried the Microsoft Update Site. Same

>>>>> thing - fails. It seems to do a precondition check and something tells

>>>>> it

>>>>> to stop installing. Not anti-malware software, system fully updated and

>>>>> working perfectly. Any ideas or sympathy?

>>

June 12, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

This problem is the same one as I have just experienced. I have XP Pro with

SP3 on a desktop and a notebook. The OS was installed on both of them from a

slipstreamed XP/SP3 CD. They both have AVG 8 Free version installed. No

others. XP Firewall.

The notebook installed the same update plus five more in the same batch

without any problems on the 11th June. I didn't make any changes to AVG.

They both had IE7 installed a few days ago, that is, later than the OS.

The desktop also downloaded (from Update) the same six updates on the same

day and started to install them. But, after the message "Initializing

Installation" appeared, nothing else happened, except for the HDD buzzing

away!

I left it running for about five hours while doing other things, and then

shut down the computer. It duly came up with the shutting down message, and

then the message "updates being installed 1....6...." or similar. Then I gave

it some more time and as the message remained unchanged, I switched off.

So why the diference?

Tony

"PA Bear [MS MVP]" wrote:

> [X-post to Windows Update newsgroup]

>

> Was IE7 installed before or after WinXP SP3 was installed?

>

June 12, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

Please begin a new thread about your issoes, David. Thanks.

david331 wrote:

> ---> I, too, am having this problem. The last error in the log is

> 0x80070005; however, the WU website shows 0x8DDD0007.

<snip>

June 12, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

Please begin a new thread about your issues, Tony. Thanks.

Tony Batchelor wrote:

> This problem is the same one as I have just experienced. I have XP Pro

> with

> SP3 on a desktop and a notebook. The OS was installed on both of them from

> a

> slipstreamed XP/SP3 CD. They both have AVG 8 Free version installed. No

> others. XP Firewall.

> The notebook installed the same update plus five more in the same batch

> without any problems on the 11th June. I didn't make any changes to AVG.

> They both had IE7 installed a few days ago, that is, later than the OS.

>

> The desktop also downloaded (from Update) the same six updates on the same

> day and started to install them. But, after the message "Initializing

> Installation" appeared, nothing else happened, except for the HDD buzzing

> away!

>

> I left it running for about five hours while doing other things, and then

> shut down the computer. It duly came up with the shutting down message,

> and

> then the message "updates being installed 1....6...." or similar. Then I

> gave it some more time and as the message remained unchanged, I switched

> off.

>

> So why the diference?

>

> Tony

>

> "PA Bear [MS MVP]" wrote:

>

>> [X-post to Windows Update newsgroup]

>>

>> Was IE7 installed before or after WinXP SP3 was installed?

June 12, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

> From KB950759-IE7.log:

> "AnalyzeForBranching: files installed on target workstation are from

> sp3bta

> branch which is incompatible with sp2gdr branch"

Uninstall WinXP SP3 Beta/Release Candidate via Add/Remove Programs, then

install WinXP SP3 RTM via Windows Update.

How to remove Windows XP Service Pack 3 from your computer:

http://support.microsoft.com/kb/950249

WinXP SP3 - Read all prerequisites for a successful installation

http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

Steps to take before you install WinXP SP3

http://support.microsoft.com/kb/950717

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

ju.c wrote:

> (Redone with missing answers)

>

> Hello, here are the answers.

>

> ? Was IE7 installed before or after WinXP SP3 was installed?

> Long before.

>

> ? Did you install Win XP SP3 via Windows Update or manually?

> Manually.

>

> ? Had you reinstalled WinXP (SP2) just before you installed SP3?

> No.

>

> ? What anti-virus application or security suite is installed?

> Just ZoneAlarm Suite, which I shutdown.

>

> ? Were any other updates offered besides KB950759?

> Yes.

>

> ? If so, did they install successfully?

> Yes.

>

> Some things I've since found:

>

> From KB950759-IE7.log:

> "AnalyzeForBranching: files installed on target workstation are from

> sp3bta

> branch which is incompatible with sp2gdr branch"

>

> From website:

> Microsoft Security Bulletin MS08-031 - Critical

> Cumulative Security Update for Internet Explorer (950759)

> Published: June 10, 2008 Updated: June 11, 2008

> http://www.microsoft.com/technet/security/Bulletin/MS08-031.mspx

>

> Windows XP Service Pack 2 and Windows XP Service Pack 3

> http://www.microsoft.com/downloads/details.aspx?FamilyId=FBC31BDE-0BF5-490C-96A8-071310D9464A

>

> I'm confused. It says for SP3, but the installer fails because of SP3. So

> if files are incompatible why is the update offered?

>

> ju.c

>

>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>> news:O#oMc8BzIHA.4864@TK2MSFTNGP06.phx.gbl...

>>> 0x8007F0F1 is the key error but you've gotta answer some more questions

>>> before we can make sense of it here.

>>>

>>> Repost:

>>>> Was IE7 installed before or after WinXP SP3 was installed?

>>>

>>> Did you install Win XP SP3 via Windows Update or manually? Had you

>>> reinstalled WinXP (SP2) just before you installed SP3?

>>>

>>> What anti-virus application or security suite is installed? What

>>> anti-spyware applications (other than Defender)? What third-party

>>> firewall (if any)? Were any of these applications running when you

>>> installed SP3?

>>>

>>> Were any other updates offered besides KB950759? If so, did they

>>> install

>>> successfully?

>>> --

>>> ~PA Bear

>>>

>>> ju.c wrote:

>>>> Is this enough? Too much? (Date & Time removed)

>>>>

>>>> 1192 6dc Handler :::::::::::::

>>>> 1192 6dc Handler :: START :: Handler: Windows Patch Install

>>>> 1192 6dc Handler :::::::::

>>>> 1192 6dc Handler : Updates to install = 1

>>>> 1192 6dc Handler : Installing update

>>>> {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105 1192 82c Handler Installing

>>>> with

>>>> parameters=-q -z -er,

>>>> sandbox=C:\WINDOWS\SoftwareDistribution\Download\f4bbe93413da6448b38093eb5244141e.

>>>> 1192 82c Handler Install completed with 0x8007f0f1. 1192 6dc Handler

>>>> FATAL:

>>>> UH: 0x8007f0f1: InstallOrUninstallThread failed in

>>>> CUHWindowsPatchHandler::HandleSingleUpdate 1192 6dc Handler :

>>>> WARNING:

>>>> Install completed: result type = 0x0, installer error = True, error =

>>>> 0x8007f0f1, disabled until reboot = No, reboot required = No 1852 eb0

>>>> AU

>>>>> ## RESUMED ## AU: Installing update [updateId =

>>>> {B4D318F7-B6A2-4470-A051-1D20600AAD80}] 1192 6dc Handler FATAL: UH:

>>>> 0x8024200b: HandleSingleUpdate failed in

>>>> CUHWindowsPatchHandler::HandleMultipleUpdates 1192 6dc Handler

>>>> :::::::::

>>>> 1852 eb0 AU # WARNING: Install failed, error = 0x8007F0F1 /

>>>> 0x8007F0F1

>>>> 1192 6dc Handler :: END :: Handler: Windows Patch Install 1192 6dc

>>>> Handler ::::::::::::: 1852 eb0 AU Install call completed. 1852 eb0 AU

>>>> #

>>>> WARNING: Install call completed, reboot required = No, error =

>>>> 0x00000000

>>>> 1852 ffc Agent ********* 1852 eb0 AU ######### 1852 eb0 AU ## END ##

>>>> AU:

>>>> Installing updates [CallId = {0427DBB3-ADD5-446C-9B69-8554875215AF}]

>>>> 1852

>>>> eb0 AU #############

>>>>

>>>> ju.c

>>>>

>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>>>> news:Oyx1wI$yIHA.2384@TK2MSFTNGP02.phx.gbl...

>>>>> [X-post to Windows Update newsgroup]

>>>>>

>>>>> Was IE7 installed before or after WinXP SP3 was installed?

>>>>>

>>>>> What does WindowsUpdate.log have to say about the failure to install?

>>>>>

>>>>> How to read the Windowsupdate.log file

>>>>> http://support.microsoft.com/kb/902093

>>>>>

>>>>> Compare errors to those listed here:

>>>>> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

>>>>> and/or go to http://windowsupdate.microsoft.com > click on Help and

>>>>> Support

>>>>> link in left pane > Solve problems on your own.

>>>>>

>>>>> ================================

>>>>>

>>>>> Tip: Temporarily disable real-time protection by your anti-virus

>>>>> and/or

>>>>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea

>>>>> Timer,

>>>>> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before

>>>>> attempting to install the update(s). If you disable the third-party

>>>>> firewall, make certain that you enable the Windows Firewall!

>>>>>

>>>>> How to troubleshoot Windows Update, Microsoft Update, and Windows

>>>>> Server

>>>>> Update Services installation issues:

>>>>> http://support.microsoft.com/kb/906602

>>>>>

>>>>> Start a free Windows Update support incident request:

>>>>> https://support.microsoft.com/oas/default.aspx?gprid=6527

>>>>>

>>>>> Support for Windows Update:

>>>>> http://support.microsoft.com/gp/wusupport

>>>>>

>>>>> For home users, no-charge support is available by calling

>>>>> 1-866-PCSAFETY

>>>>> in

>>>>> the United States and in Canada or by contacting your local Microsoft

>>>>> subsidiary. There is no-charge for support calls that are associated

>>>>> with

>>>>> security updates. When you call, clearly state that your problem is

>>>>> related to a Security Update and cite the update's KB number (e.g.,

>>>>> KB950759).

>>>>>

>>>>> LOOK! => If your problem relates to a Cumulative Security Update for

>>>>> IE,

>>>>> call the above number and ask to be transferred to the Consumer IE7

>>>>> queue (which is 47830).

>>>>>

>>>>> For more information about how to contact your local Microsoft

>>>>> subsidiary for security update support issues, visit the International

>>>>> Support Web site:

>>>>> http://support.microsoft.com/common/international.aspx

>>>>>

>>>>> For enterprise customers, support for security updates is available

>>>>> through

>>>>> your usual support contacts.

>>>>> --

>>>>> ~Robear Dyer (PA Bear)

>>>>> MS MVP-Windows (IE, OE, Security, Shell/User)

>>>>> AumHa VSOP & Admin; DTS-L.net

>>>>>

>>>>> ju.c wrote:

>>>>>> "Cumulative Security Update for Internet Explorer 7 for Windows XP

>>>>>> (KB950759)" installation fails on XP Pro SP3. Automatic Updates was

>>>>>> the

>>>>>> first try, after that failed I downloaded the file from Microsoft

>>>>>> Downloads. That too failed, so I tried the Microsoft Update Site.

>>>>>> Same

>>>>>> thing - fails. It seems to do a precondition check and something

>>>>>> tells

>>>>>> it

>>>>>> to stop installing. Not anti-malware software, system fully updated

>>>>>> and

>>>>>> working perfectly. Any ideas or sympathy?

June 12, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

OK

Subject - Updates install hangs

"PA Bear [MS MVP]" wrote:

> Please begin a new thread about your issues, Tony. Thanks.

>

> Tony Batchelor wrote:

> > This problem is the same one as I have just experienced. I have XP Pro

> > with

> > SP3 on a desktop and a notebook. The OS was installed on both of them from

> > a

> > slipstreamed XP/SP3 CD. They both have AVG 8 Free version installed. No

> > others. XP Firewall.

> > The notebook installed the same update plus five more in the same batch

> > without any problems on the 11th June. I didn't make any changes to AVG.

> > They both had IE7 installed a few days ago, that is, later than the OS.

> >

> > The desktop also downloaded (from Update) the same six updates on the same

> > day and started to install them. But, after the message "Initializing

> > Installation" appeared, nothing else happened, except for the HDD buzzing

> > away!

> >

> > I left it running for about five hours while doing other things, and then

> > shut down the computer. It duly came up with the shutting down message,

> > and

> > then the message "updates being installed 1....6...." or similar. Then I

> > gave it some more time and as the message remained unchanged, I switched

> > off.

> >

> > So why the diference?

> >

> > Tony

> >

> > "PA Bear [MS MVP]" wrote:

> >

> >> [X-post to Windows Update newsgroup]

> >>

> >> Was IE7 installed before or after WinXP SP3 was installed?

>

June 12, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

Yes, that would be what you put in the subject line when you start a new

thread.

Tony Batchelor wrote:

> OK

> Subject - Updates install hangs

>

> "PA Bear [MS MVP]" wrote:

>

>>Please begin a new thread about your issues, Tony. Thanks.

>>

>>Tony Batchelor wrote:

>>

>>>This problem is the same one as I have just experienced. I have XP Pro

>>>with

>>>SP3 on a desktop and a notebook. The OS was installed on both of them from

>>>a

>>>slipstreamed XP/SP3 CD. They both have AVG 8 Free version installed. No

>>>others. XP Firewall.

>>>The notebook installed the same update plus five more in the same batch

>>>without any problems on the 11th June. I didn't make any changes to AVG.

>>>They both had IE7 installed a few days ago, that is, later than the OS.

>>>

>>>The desktop also downloaded (from Update) the same six updates on the same

>>>day and started to install them. But, after the message "Initializing

>>>Installation" appeared, nothing else happened, except for the HDD buzzing

>>>away!

>>>

>>>I left it running for about five hours while doing other things, and then

>>>shut down the computer. It duly came up with the shutting down message,

>>>and

>>>then the message "updates being installed 1....6...." or similar. Then I

>>>gave it some more time and as the message remained unchanged, I switched

>>>off.

>>>

>>>So why the diference?

>>>

>>>Tony

>>>

>>>"PA Bear [MS MVP]" wrote:

>>>

>>>>[X-post to Windows Update newsgroup]

>>>>

>>>>Was IE7 installed before or after WinXP SP3 was installed?

>>

June 12, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

May I stick my nose in?

'Beginning a new thread' means to start your own thread. It does /not/

mean changing the Subject line.

It is considered rude to appropriate someone else's thread. That's known

as 'hijacking' and it's rude because the OP (original poster) deserves

our full attention, including an answer specifically tailored to their

question.

Since every computer configuration and user situation is different, your

question is not necessarily the same as the OP's situation (although it

may seem the same to you.)

Since hijackers don't usually get this kind of consideration, you would

do well to accept my advice and start your own thread.

Other ways you can avoid arousing the ire of your fellow users (nobody

here works for Microsoft):

1- Review previous posts to see if your question has already been

addressed before you ask the same question.

2- Learn how to ask a question wisely

"How to ask a question"

http://support.microsoft.com/kb/555375

3- Try searching the web before posting a question. That's where most of

the answers we offer come from.

---

Leonard Grey

Errare humanum est

Tony Batchelor wrote:

> OK

> Subject - Updates install hangs

>

> "PA Bear [MS MVP]" wrote:

>

>> Please begin a new thread about your issues, Tony. Thanks.

>>

>> Tony Batchelor wrote:

>>> This problem is the same one as I have just experienced. I have XP Pro

>>> with

>>> SP3 on a desktop and a notebook. The OS was installed on both of them from

>>> a

>>> slipstreamed XP/SP3 CD. They both have AVG 8 Free version installed. No

>>> others. XP Firewall.

>>> The notebook installed the same update plus five more in the same batch

>>> without any problems on the 11th June. I didn't make any changes to AVG.

>>> They both had IE7 installed a few days ago, that is, later than the OS.

>>>

>>> The desktop also downloaded (from Update) the same six updates on the same

>>> day and started to install them. But, after the message "Initializing

>>> Installation" appeared, nothing else happened, except for the HDD buzzing

>>> away!

>>>

>>> I left it running for about five hours while doing other things, and then

>>> shut down the computer. It duly came up with the shutting down message,

>>> and

>>> then the message "updates being installed 1....6...." or similar. Then I

>>> gave it some more time and as the message remained unchanged, I switched

>>> off.

>>>

>>> So why the diference?

>>>

>>> Tony

>>>

>>> "PA Bear [MS MVP]" wrote:

>>>

>>>> [X-post to Windows Update newsgroup]

>>>>

>>>> Was IE7 installed before or after WinXP SP3 was installed?

>>

June 12, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

That is what I meant :-)) Anyway it is here now so you can reply there Bob

or PA Bear. Looking forward to seeing suggestions!

"Bob I" wrote:

> Yes, that would be what you put in the subject line when you start a new

> thread.

>

> Tony Batchelor wrote:

>

> > OK

> > Subject - Updates install hangs

> >

> > "PA Bear [MS MVP]" wrote:

> >

> >>Please begin a new thread about your issues, Tony. Thanks.

> >>

> >>Tony Batchelor wrote:

> >>

> >>>This problem is the same one as I have just experienced. I have XP Pro

> >>>with

> >>>SP3 on a desktop and a notebook. The OS was installed on both of them from

> >>>a

> >>>slipstreamed XP/SP3 CD. They both have AVG 8 Free version installed. No

> >>>others. XP Firewall.

> >>>The notebook installed the same update plus five more in the same batch

> >>>without any problems on the 11th June. I didn't make any changes to AVG.

> >>>They both had IE7 installed a few days ago, that is, later than the OS.

> >>>

> >>>The desktop also downloaded (from Update) the same six updates on the same

> >>>day and started to install them. But, after the message "Initializing

> >>>Installation" appeared, nothing else happened, except for the HDD buzzing

> >>>away!

> >>>

> >>>I left it running for about five hours while doing other things, and then

> >>>shut down the computer. It duly came up with the shutting down message,

> >>>and

> >>>then the message "updates being installed 1....6...." or similar. Then I

> >>>gave it some more time and as the message remained unchanged, I switched

> >>>off.

> >>>

> >>>So why the diference?

> >>>

> >>>Tony

> >>>

> >>>"PA Bear [MS MVP]" wrote:

> >>>

> >>>>[X-post to Windows Update newsgroup]

> >>>>

> >>>>Was IE7 installed before or after WinXP SP3 was installed?

> >>

>

June 12, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

Tony did begin a new thread with the subject "Updates install hangs."

However, he didn't crosspost it to WinXP General or IE General.

Leonard Grey wrote:

> May I stick my nose in?

>

> 'Beginning a new thread' means to start your own thread. It does /not/

> mean changing the Subject line.

>

> It is considered rude to appropriate someone else's thread. That's known

> as 'hijacking' and it's rude because the OP (original poster) deserves

> our full attention, including an answer specifically tailored to their

> question.

>

> Since every computer configuration and user situation is different, your

> question is not necessarily the same as the OP's situation (although it

> may seem the same to you.)

>

> Since hijackers don't usually get this kind of consideration, you would

> do well to accept my advice and start your own thread.

>

> Other ways you can avoid arousing the ire of your fellow users (nobody

> here works for Microsoft):

>

> 1- Review previous posts to see if your question has already been

> addressed before you ask the same question.

>

> 2- Learn how to ask a question wisely

>

> "How to ask a question"

> http://support.microsoft.com/kb/555375

>

> 3- Try searching the web before posting a question. That's where most of

> the answers we offer come from.

>

> ---

> Leonard Grey

> Errare humanum est

>

> Tony Batchelor wrote:

>> OK

>> Subject - Updates install hangs

>>

>> "PA Bear [MS MVP]" wrote:

>>

>>> Please begin a new thread about your issues, Tony. Thanks.

>>>

>>> Tony Batchelor wrote:

>>>> This problem is the same one as I have just experienced. I have XP Pro

>>>> with

>>>> SP3 on a desktop and a notebook. The OS was installed on both of them

>>>> from a

>>>> slipstreamed XP/SP3 CD. They both have AVG 8 Free version installed. No

>>>> others. XP Firewall.

>>>> The notebook installed the same update plus five more in the same batch

>>>> without any problems on the 11th June. I didn't make any changes to

>>>> AVG.

>>>> They both had IE7 installed a few days ago, that is, later than the OS.

>>>>

>>>> The desktop also downloaded (from Update) the same six updates on the

>>>> same day and started to install them. But, after the message

>>>> "Initializing Installation" appeared, nothing else happened, except for

>>>> the HDD buzzing away!

>>>>

>>>> I left it running for about five hours while doing other things, and

>>>> then

>>>> shut down the computer. It duly came up with the shutting down message,

>>>> and

>>>> then the message "updates being installed 1....6...." or similar. Then

>>>> I

>>>> gave it some more time and as the message remained unchanged, I

>>>> switched

>>>> off.

>>>>

>>>> So why the diference?

>>>>

>>>> Tony

>>>>

>>>> "PA Bear [MS MVP]" wrote:

>>>>

>>>>> [X-post to Windows Update newsgroup]

>>>>>

>>>>> Was IE7 installed before or after WinXP SP3 was installed?

June 12, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

I'm glad to know that, even though that fact is not related to the

advice I took time to give.

---

Leonard Grey

Errare humanum est

PA Bear [MS MVP] wrote:

> Tony did begin a new thread with the subject "Updates install hangs."

> However, he didn't crosspost it to WinXP General or IE General.

>

> Leonard Grey wrote:

>> May I stick my nose in?

>>

>> 'Beginning a new thread' means to start your own thread. It does /not/

>> mean changing the Subject line.

>>

>> It is considered rude to appropriate someone else's thread. That's known

>> as 'hijacking' and it's rude because the OP (original poster) deserves

>> our full attention, including an answer specifically tailored to their

>> question.

>>

>> Since every computer configuration and user situation is different, your

>> question is not necessarily the same as the OP's situation (although it

>> may seem the same to you.)

>>

>> Since hijackers don't usually get this kind of consideration, you would

>> do well to accept my advice and start your own thread.

>>

>> Other ways you can avoid arousing the ire of your fellow users (nobody

>> here works for Microsoft):

>>

>> 1- Review previous posts to see if your question has already been

>> addressed before you ask the same question.

>>

>> 2- Learn how to ask a question wisely

>>

>> "How to ask a question"

>> http://support.microsoft.com/kb/555375

>>

>> 3- Try searching the web before posting a question. That's where most of

>> the answers we offer come from.

>>

>> ---

>> Leonard Grey

>> Errare humanum est

>>

>> Tony Batchelor wrote:

>>> OK

>>> Subject - Updates install hangs

>>>

>>> "PA Bear [MS MVP]" wrote:

>>>

>>>> Please begin a new thread about your issues, Tony. Thanks.

>>>>

>>>> Tony Batchelor wrote:

>>>>> This problem is the same one as I have just experienced. I have XP Pro

>>>>> with

>>>>> SP3 on a desktop and a notebook. The OS was installed on both of them

>>>>> from a

>>>>> slipstreamed XP/SP3 CD. They both have AVG 8 Free version

>>>>> installed. No

>>>>> others. XP Firewall.

>>>>> The notebook installed the same update plus five more in the same

>>>>> batch

>>>>> without any problems on the 11th June. I didn't make any changes to

>>>>> AVG.

>>>>> They both had IE7 installed a few days ago, that is, later than the

>>>>> OS.

>>>>>

>>>>> The desktop also downloaded (from Update) the same six updates on the

>>>>> same day and started to install them. But, after the message

>>>>> "Initializing Installation" appeared, nothing else happened, except

>>>>> for

>>>>> the HDD buzzing away!

>>>>>

>>>>> I left it running for about five hours while doing other things,

>>>>> and then

>>>>> shut down the computer. It duly came up with the shutting down

>>>>> message,

>>>>> and

>>>>> then the message "updates being installed 1....6...." or similar.

>>>>> Then I

>>>>> gave it some more time and as the message remained unchanged, I

>>>>> switched

>>>>> off.

>>>>>

>>>>> So why the diference?

>>>>>

>>>>> Tony

>>>>>

>>>>> "PA Bear [MS MVP]" wrote:

>>>>>

>>>>>> [X-post to Windows Update newsgroup]

>>>>>>

>>>>>> Was IE7 installed before or after WinXP SP3 was installed?

>

June 12, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

Thank you for your help so far, PA Bear.

Uninstall SP3 Beta? What beta? I've never touched SP3 Beta. I installed the final official release from Microsoft Downloads.

--------------------------------------------------------

I tried downloading and installing IE7 again, and now this is becoming a true nightmare from hell. (Everything worked absolutely perfectly before this update.)

Event Viewer errors after IE7 installation attempt:

Event Source: Internet Explorer 7 Disk

Event ID: 4379

Description: Internet Explorer 7 Hotfix ie7 installation failed. Internet Explorer 7 installation did not complete.

Event Source: Internet Explorer 7 Disk

Event ID: 4373

Description: Internet Explorer 7 ie7 installation failed. Access is denied.

I can't find the IE log file now, but it said it could not read the Registry.

So I reset permissions using Dial-a-Fix. That had no effect.

--------------------------------------------------------

Now I can't update KB950759 and IE7 installation fails and my SP3 Final isn't final?

*** And uploading this message with WLM fails:

Unable to send or receive messages for the Microsoft Newsgroup account. Windows Live Mail could not post your message.

Subject 'Re: Security Update for IE7 WinXP KB950759 fails to install'

Server: 'msnews.microsoft.com'

Windows Live Mail Error ID: 0x800CCC0F

Protocol: NNTP

Port: 119

Secure(SSL): No

ju.c

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:OZcVLNKzIHA.2384@TK2MSFTNGP04.phx.gbl...

>> From KB950759-IE7.log:

>> "AnalyzeForBranching: files installed on target workstation are from

>> sp3bta

>> branch which is incompatible with sp2gdr branch"

>

> Uninstall WinXP SP3 Beta/Release Candidate via Add/Remove Programs, then

> install WinXP SP3 RTM via Windows Update.

>

> How to remove Windows XP Service Pack 3 from your computer:

> http://support.microsoft.com/kb/950249

>

> WinXP SP3 - Read all prerequisites for a successful installation

> http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

>

> Steps to take before you install WinXP SP3

> http://support.microsoft.com/kb/950717

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> ju.c wrote:

>> (Redone with missing answers)

>>

>> Hello, here are the answers.

>>

>> ? Was IE7 installed before or after WinXP SP3 was installed?

>> Long before.

>>

>> ? Did you install Win XP SP3 via Windows Update or manually?

>> Manually.

>>

>> ? Had you reinstalled WinXP (SP2) just before you installed SP3?

>> No.

>>

>> ? What anti-virus application or security suite is installed?

>> Just ZoneAlarm Suite, which I shutdown.

>>

>> ? Were any other updates offered besides KB950759?

>> Yes.

>>

>> ? If so, did they install successfully?

>> Yes.

>>

>> Some things I've since found:

>>

>> From KB950759-IE7.log:

>> "AnalyzeForBranching: files installed on target workstation are from

>> sp3bta

>> branch which is incompatible with sp2gdr branch"

>>

>> From website:

>> Microsoft Security Bulletin MS08-031 - Critical

>> Cumulative Security Update for Internet Explorer (950759)

>> Published: June 10, 2008 Updated: June 11, 2008

>> http://www.microsoft.com/technet/security/Bulletin/MS08-031.mspx

>>

>> Windows XP Service Pack 2 and Windows XP Service Pack 3

>> http://www.microsoft.com/downloads/details.aspx?FamilyId=FBC31BDE-0BF5-490C-96A8-071310D9464A

>>

>> I'm confused. It says for SP3, but the installer fails because of SP3. So

>> if files are incompatible why is the update offered?

>>

>> ju.c

>>

>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>>> news:O#oMc8BzIHA.4864@TK2MSFTNGP06.phx.gbl...

>>>> 0x8007F0F1 is the key error but you've gotta answer some more questions

>>>> before we can make sense of it here.

>>>>

>>>> Repost:

>>>>> Was IE7 installed before or after WinXP SP3 was installed?

>>>>

>>>> Did you install Win XP SP3 via Windows Update or manually? Had you

>>>> reinstalled WinXP (SP2) just before you installed SP3?

>>>>

>>>> What anti-virus application or security suite is installed? What

>>>> anti-spyware applications (other than Defender)? What third-party

>>>> firewall (if any)? Were any of these applications running when you

>>>> installed SP3?

>>>>

>>>> Were any other updates offered besides KB950759? If so, did they

>>>> install

>>>> successfully?

>>>> --

>>>> ~PA Bear

>>>>

>>>> ju.c wrote:

>>>>> Is this enough? Too much? (Date & Time removed)

>>>>>

>>>>> 1192 6dc Handler :::::::::::::

>>>>> 1192 6dc Handler :: START :: Handler: Windows Patch Install

>>>>> 1192 6dc Handler :::::::::

>>>>> 1192 6dc Handler : Updates to install = 1

>>>>> 1192 6dc Handler : Installing update

>>>>> {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105 1192 82c Handler Installing

>>>>> with

>>>>> parameters=-q -z -er,

>>>>> sandbox=C:\WINDOWS\SoftwareDistribution\Download\f4bbe93413da6448b38093eb5244141e.

>>>>> 1192 82c Handler Install completed with 0x8007f0f1. 1192 6dc Handler

>>>>> FATAL:

>>>>> UH: 0x8007f0f1: InstallOrUninstallThread failed in

>>>>> CUHWindowsPatchHandler::HandleSingleUpdate 1192 6dc Handler :

>>>>> WARNING:

>>>>> Install completed: result type = 0x0, installer error = True, error =

>>>>> 0x8007f0f1, disabled until reboot = No, reboot required = No 1852 eb0

>>>>> AU

>>>>>> ## RESUMED ## AU: Installing update [updateId =

>>>>> {B4D318F7-B6A2-4470-A051-1D20600AAD80}] 1192 6dc Handler FATAL: UH:

>>>>> 0x8024200b: HandleSingleUpdate failed in

>>>>> CUHWindowsPatchHandler::HandleMultipleUpdates 1192 6dc Handler

>>>>> :::::::::

>>>>> 1852 eb0 AU # WARNING: Install failed, error = 0x8007F0F1 /

>>>>> 0x8007F0F1

>>>>> 1192 6dc Handler :: END :: Handler: Windows Patch Install 1192 6dc

>>>>> Handler ::::::::::::: 1852 eb0 AU Install call completed. 1852 eb0 AU

>>>>> #

>>>>> WARNING: Install call completed, reboot required = No, error =

>>>>> 0x00000000

>>>>> 1852 ffc Agent ********* 1852 eb0 AU ######### 1852 eb0 AU ## END ##

>>>>> AU:

>>>>> Installing updates [CallId = {0427DBB3-ADD5-446C-9B69-8554875215AF}]

>>>>> 1852

>>>>> eb0 AU #############

>>>>>

>>>>> ju.c

>>>>>

>>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>>>>> news:Oyx1wI$yIHA.2384@TK2MSFTNGP02.phx.gbl...

>>>>>> [X-post to Windows Update newsgroup]

>>>>>>

>>>>>> Was IE7 installed before or after WinXP SP3 was installed?

>>>>>>

>>>>>> What does WindowsUpdate.log have to say about the failure to install?

>>>>>>

>>>>>> How to read the Windowsupdate.log file

>>>>>> http://support.microsoft.com/kb/902093

>>>>>>

>>>>>> Compare errors to those listed here:

>>>>>> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

>>>>>> and/or go to http://windowsupdate.microsoft.com > click on Help and

>>>>>> Support

>>>>>> link in left pane > Solve problems on your own.

>>>>>>

>>>>>> ================================

>>>>>>

>>>>>> Tip: Temporarily disable real-time protection by your anti-virus

>>>>>> and/or

>>>>>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea

>>>>>> Timer,

>>>>>> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before

>>>>>> attempting to install the update(s). If you disable the third-party

>>>>>> firewall, make certain that you enable the Windows Firewall!

>>>>>>

>>>>>> How to troubleshoot Windows Update, Microsoft Update, and Windows

>>>>>> Server

>>>>>> Update Services installation issues:

>>>>>> http://support.microsoft.com/kb/906602

>>>>>>

>>>>>> Start a free Windows Update support incident request:

>>>>>> https://support.microsoft.com/oas/default.aspx?gprid=6527

>>>>>>

>>>>>> Support for Windows Update:

>>>>>> http://support.microsoft.com/gp/wusupport

>>>>>>

>>>>>> For home users, no-charge support is available by calling

>>>>>> 1-866-PCSAFETY

>>>>>> in

>>>>>> the United States and in Canada or by contacting your local Microsoft

>>>>>> subsidiary. There is no-charge for support calls that are associated

>>>>>> with

>>>>>> security updates. When you call, clearly state that your problem is

>>>>>> related to a Security Update and cite the update's KB number (e.g.,

>>>>>> KB950759).

>>>>>>

>>>>>> LOOK! => If your problem relates to a Cumulative Security Update for

>>>>>> IE,

>>>>>> call the above number and ask to be transferred to the Consumer IE7

>>>>>> queue (which is 47830).

>>>>>>

>>>>>> For more information about how to contact your local Microsoft

>>>>>> subsidiary for security update support issues, visit the International

>>>>>> Support Web site:

>>>>>> http://support.microsoft.com/common/international.aspx

>>>>>>

>>>>>> For enterprise customers, support for security updates is available

>>>>>> through

>>>>>> your usual support contacts.

>>>>>> --

>>>>>> ~Robear Dyer (PA Bear)

>>>>>> MS MVP-Windows (IE, OE, Security, Shell/User)

>>>>>> AumHa VSOP & Admin; DTS-L.net

>>>>>>

>>>>>> ju.c wrote:

>>>>>>> "Cumulative Security Update for Internet Explorer 7 for Windows XP

>>>>>>> (KB950759)" installation fails on XP Pro SP3. Automatic Updates was

>>>>>>> the

>>>>>>> first try, after that failed I downloaded the file from Microsoft

>>>>>>> Downloads. That too failed, so I tried the Microsoft Update Site.

>>>>>>> Same

>>>>>>> thing - fails. It seems to do a precondition check and something

>>>>>>> tells

>>>>>>> it

>>>>>>> to stop installing. Not anti-malware software, system fully updated

>>>>>>> and

>>>>>>> working perfectly. Any ideas or sympathy?

>

June 13, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

ju.c wrote:

> Uninstall SP3 Beta? What beta? I've never touched SP3 Beta.

Are you absolutely certain? The update installer thinks you've got SP3 beta -

or at least, one or more files from SP3 beta.

Did you download the executable file or the ISO image? What is the name of the

file downloaded?

I'd suggest uninstalling SP3 (whether it's Beta or not) and then IE7. Reinstall

SP3 (if you're sure it isn't the beta!) and then IE7 (make sure you've got the

latest installer) and with luck you'll be able to install the update.

Harry.

June 13, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

"ju.c" wrote:

> From KB950759-IE7.log:

> "AnalyzeForBranching: files installed on target workstation are from sp3bta branch which is incompatible with sp2gdr branch"

"spebta branch" is the correct branch for SP3 even with having SP3 final

version installed and sp2gdr is the branch for IE7 update files even for SP3.

Confusing? Yes, for sure.

Now the question remains, which files are found to be from the "wrong"

branch and preventing the installation of KB950759 on your system.

Did you install any "Hotfix" or the like in the meantime, i.e. KB951978?

Which is the file version of the following files on your system?

mshtml.dll

iexplore.exe

ieframe.dll

inetcpl.cpl

urlmon.dll

wininet.dll

ieframe.dll.mui

extmgr.dll

ieapfltr.dat

ieakui.dll

mstime.dll

dxtrans.dll

dxtmsft.dll

advpack.dll

iedkcs32.dll

ieapfltr.dll

ie4uinit.exe

ieudinit.exe

icardie.dll

mshtmled.dll

webcheck.dll

ieakeng.dll

ieaksie.dll

iertutil.dll

msfeedsbs.dll

url.dll

occache.dll

msfeeds.dll

pngfilt.dll

iernonce.dll

msrating.dll

jsproxy.dll

Although you've stated to have ZoneAlarm disabled while installing, I would

recommend to *uninstall* ZoneAlarm and enable Windows Firewall instead - at

least for testing if the installation of KB950759 for IE7 will run without

ZoneAlarm beeing installed.

Bye,

Freudi

June 13, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

Update:

1. Uninstalled SP3.

2. Reset Automatic Updates with Dial-a-Fix.

3. Restarted.

4. Automatic Updater notifies of available updates.

5. All updates install except for the last one, which failed,

"Microsoft Windows Internet Explorer 7".

6. Restarted.

7. Installation attempt of IE7 from downloaded setup file.

8. For some unknown reason I received this message,

"Internet Explorer 7 installation was successful."

9. Well all right!

10. Installation of KB950759 from downloaded setup file.

11. Another odd message, "KB950759 installation was successful."

12. Well all right!

13. Hopped on down to the Microsoft Update website to

get SP3. Sadly it is not offered.

14. Manual download and install of SP3.

15. Yet another strange message, "Service Pack 3 installation

was successful."

16. Well all right!

Everything looked good, but no. I am being stalked by the glitch monster!

Now 'Add or Remove Programs' crashes when I set 'Program Access and Defaults'.

And now Windows Media Player fails to start. Nothing happens when clicking its shortcut or its executable.

I wonder what else is #ucked.

I think I can close this thread now, but I will start a new one for WMP.

Thanks.

ju.c

"ju.c" <bibidybubidyboop@mailnator.com> wrote in message news:eKGg#oNzIHA.2408@TK2MSFTNGP04.phx.gbl...

> Thank you for your help so far, PA Bear.

>

> Uninstall SP3 Beta? What beta? I've never touched SP3 Beta. I installed the final official release from Microsoft Downloads.

>

> --------------------------------------------------------

>

> I tried downloading and installing IE7 again, and now this is becoming a true nightmare from hell. (Everything worked absolutely perfectly before this update.)

>

> Event Viewer errors after IE7 installation attempt:

>

> Event Source: Internet Explorer 7 Disk

> Event ID: 4379

> Description: Internet Explorer 7 Hotfix ie7 installation failed. Internet Explorer 7 installation did not complete.

>

> Event Source: Internet Explorer 7 Disk

> Event ID: 4373

> Description: Internet Explorer 7 ie7 installation failed. Access is denied.

>

> I can't find the IE log file now, but it said it could not read the Registry.

>

> So I reset permissions using Dial-a-Fix. That had no effect.

>

> --------------------------------------------------------

>

> Now I can't update KB950759 and IE7 installation fails and my SP3 Final isn't final?

>

> *** And uploading this message with WLM fails:

>

> Unable to send or receive messages for the Microsoft Newsgroup account. Windows Live Mail could not post your message.

>

> Subject 'Re: Security Update for IE7 WinXP KB950759 fails to install'

> Server: 'msnews.microsoft.com'

> Windows Live Mail Error ID: 0x800CCC0F

> Protocol: NNTP

> Port: 119

> Secure(SSL): No

>

> ju.c

>

> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:OZcVLNKzIHA.2384@TK2MSFTNGP04.phx.gbl...

>>> From KB950759-IE7.log:

>>> "AnalyzeForBranching: files installed on target workstation are from

>>> sp3bta

>>> branch which is incompatible with sp2gdr branch"

>>

>> Uninstall WinXP SP3 Beta/Release Candidate via Add/Remove Programs, then

>> install WinXP SP3 RTM via Windows Update.

>>

>> How to remove Windows XP Service Pack 3 from your computer:

>> http://support.microsoft.com/kb/950249

>>

>> WinXP SP3 - Read all prerequisites for a successful installation

>> http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

>>

>> Steps to take before you install WinXP SP3

>> http://support.microsoft.com/kb/950717

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Admin http://aumha.net

>> DTS-L http://dts-l.net/

>>

>> ju.c wrote:

>>> (Redone with missing answers)

>>>

>>> Hello, here are the answers.

>>>

>>> ? Was IE7 installed before or after WinXP SP3 was installed?

>>> Long before.

>>>

>>> ? Did you install Win XP SP3 via Windows Update or manually?

>>> Manually.

>>>

>>> ? Had you reinstalled WinXP (SP2) just before you installed SP3?

>>> No.

>>>

>>> ? What anti-virus application or security suite is installed?

>>> Just ZoneAlarm Suite, which I shutdown.

>>>

>>> ? Were any other updates offered besides KB950759?

>>> Yes.

>>>

>>> ? If so, did they install successfully?

>>> Yes.

>>>

>>> Some things I've since found:

>>>

>>> From KB950759-IE7.log:

>>> "AnalyzeForBranching: files installed on target workstation are from

>>> sp3bta

>>> branch which is incompatible with sp2gdr branch"

>>>

>>> From website:

>>> Microsoft Security Bulletin MS08-031 - Critical

>>> Cumulative Security Update for Internet Explorer (950759)

>>> Published: June 10, 2008 Updated: June 11, 2008

>>> http://www.microsoft.com/technet/security/Bulletin/MS08-031.mspx

>>>

>>> Windows XP Service Pack 2 and Windows XP Service Pack 3

>>> http://www.microsoft.com/downloads/details.aspx?FamilyId=FBC31BDE-0BF5-490C-96A8-071310D9464A

>>>

>>> I'm confused. It says for SP3, but the installer fails because of SP3. So

>>> if files are incompatible why is the update offered?

>>>

>>> ju.c

>>>

>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>>>> news:O#oMc8BzIHA.4864@TK2MSFTNGP06.phx.gbl...

>>>>> 0x8007F0F1 is the key error but you've gotta answer some more questions

>>>>> before we can make sense of it here.

>>>>>

>>>>> Repost:

>>>>>> Was IE7 installed before or after WinXP SP3 was installed?

>>>>>

>>>>> Did you install Win XP SP3 via Windows Update or manually? Had you

>>>>> reinstalled WinXP (SP2) just before you installed SP3?

>>>>>

>>>>> What anti-virus application or security suite is installed? What

>>>>> anti-spyware applications (other than Defender)? What third-party

>>>>> firewall (if any)? Were any of these applications running when you

>>>>> installed SP3?

>>>>>

>>>>> Were any other updates offered besides KB950759? If so, did they

>>>>> install

>>>>> successfully?

>>>>> --

>>>>> ~PA Bear

>>>>>

>>>>> ju.c wrote:

>>>>>> Is this enough? Too much? (Date & Time removed)

>>>>>>

>>>>>> 1192 6dc Handler :::::::::::::

>>>>>> 1192 6dc Handler :: START :: Handler: Windows Patch Install

>>>>>> 1192 6dc Handler :::::::::

>>>>>> 1192 6dc Handler : Updates to install = 1

>>>>>> 1192 6dc Handler : Installing update

>>>>>> {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105 1192 82c Handler Installing

>>>>>> with

>>>>>> parameters=-q -z -er,

>>>>>> sandbox=C:\WINDOWS\SoftwareDistribution\Download\f4bbe93413da6448b38093eb5244141e.

>>>>>> 1192 82c Handler Install completed with 0x8007f0f1. 1192 6dc Handler

>>>>>> FATAL:

>>>>>> UH: 0x8007f0f1: InstallOrUninstallThread failed in

>>>>>> CUHWindowsPatchHandler::HandleSingleUpdate 1192 6dc Handler :

>>>>>> WARNING:

>>>>>> Install completed: result type = 0x0, installer error = True, error =

>>>>>> 0x8007f0f1, disabled until reboot = No, reboot required = No 1852 eb0

>>>>>> AU

>>>>>>> ## RESUMED ## AU: Installing update [updateId =

>>>>>> {B4D318F7-B6A2-4470-A051-1D20600AAD80}] 1192 6dc Handler FATAL: UH:

>>>>>> 0x8024200b: HandleSingleUpdate failed in

>>>>>> CUHWindowsPatchHandler::HandleMultipleUpdates 1192 6dc Handler

>>>>>> :::::::::

>>>>>> 1852 eb0 AU # WARNING: Install failed, error = 0x8007F0F1 /

>>>>>> 0x8007F0F1

>>>>>> 1192 6dc Handler :: END :: Handler: Windows Patch Install 1192 6dc

>>>>>> Handler ::::::::::::: 1852 eb0 AU Install call completed. 1852 eb0 AU

>>>>>> #

>>>>>> WARNING: Install call completed, reboot required = No, error =

>>>>>> 0x00000000

>>>>>> 1852 ffc Agent ********* 1852 eb0 AU ######### 1852 eb0 AU ## END ##

>>>>>> AU:

>>>>>> Installing updates [CallId = {0427DBB3-ADD5-446C-9B69-8554875215AF}]

>>>>>> 1852

>>>>>> eb0 AU #############

>>>>>>

>>>>>> ju.c

>>>>>>

>>>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>>>>>> news:Oyx1wI$yIHA.2384@TK2MSFTNGP02.phx.gbl...

>>>>>>> [X-post to Windows Update newsgroup]

>>>>>>>

>>>>>>> Was IE7 installed before or after WinXP SP3 was installed?

>>>>>>>

>>>>>>> What does WindowsUpdate.log have to say about the failure to install?

>>>>>>>

>>>>>>> How to read the Windowsupdate.log file

>>>>>>> http://support.microsoft.com/kb/902093

>>>>>>>

>>>>>>> Compare errors to those listed here:

>>>>>>> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

>>>>>>> and/or go to http://windowsupdate.microsoft.com > click on Help and

>>>>>>> Support

>>>>>>> link in left pane > Solve problems on your own.

>>>>>>>

>>>>>>> ================================

>>>>>>>

>>>>>>> Tip: Temporarily disable real-time protection by your anti-virus

>>>>>>> and/or

>>>>>>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea

>>>>>>> Timer,

>>>>>>> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before

>>>>>>> attempting to install the update(s). If you disable the third-party

>>>>>>> firewall, make certain that you enable the Windows Firewall!

>>>>>>>

>>>>>>> How to troubleshoot Windows Update, Microsoft Update, and Windows

>>>>>>> Server

>>>>>>> Update Services installation issues:

>>>>>>> http://support.microsoft.com/kb/906602

>>>>>>>

>>>>>>> Start a free Windows Update support incident request:

>>>>>>> https://support.microsoft.com/oas/default.aspx?gprid=6527

>>>>>>>

>>>>>>> Support for Windows Update:

>>>>>>> http://support.microsoft.com/gp/wusupport

>>>>>>>

>>>>>>> For home users, no-charge support is available by calling

>>>>>>> 1-866-PCSAFETY

>>>>>>> in

>>>>>>> the United States and in Canada or by contacting your local Microsoft

>>>>>>> subsidiary. There is no-charge for support calls that are associated

>>>>>>> with

>>>>>>> security updates. When you call, clearly state that your problem is

>>>>>>> related to a Security Update and cite the update's KB number (e.g.,

>>>>>>> KB950759).

>>>>>>>

>>>>>>> LOOK! => If your problem relates to a Cumulative Security Update for

>>>>>>> IE,

>>>>>>> call the above number and ask to be transferred to the Consumer IE7

>>>>>>> queue (which is 47830).

>>>>>>>

>>>>>>> For more information about how to contact your local Microsoft

>>>>>>> subsidiary for security update support issues, visit the International

>>>>>>> Support Web site:

>>>>>>> http://support.microsoft.com/common/international.aspx

>>>>>>>

>>>>>>> For enterprise customers, support for security updates is available

>>>>>>> through

>>>>>>> your usual support contacts.

>>>>>>> --

>>>>>>> ~Robear Dyer (PA Bear)

>>>>>>> MS MVP-Windows (IE, OE, Security, Shell/User)

>>>>>>> AumHa VSOP & Admin; DTS-L.net

>>>>>>>

>>>>>>> ju.c wrote:

>>>>>>>> "Cumulative Security Update for Internet Explorer 7 for Windows XP

>>>>>>>> (KB950759)" installation fails on XP Pro SP3. Automatic Updates was

>>>>>>>> the

>>>>>>>> first try, after that failed I downloaded the file from Microsoft

>>>>>>>> Downloads. That too failed, so I tried the Microsoft Update Site.

>>>>>>>> Same

>>>>>>>> thing - fails. It seems to do a precondition check and something

>>>>>>>> tells

>>>>>>>> it

>>>>>>>> to stop installing. Not anti-malware software, system fully updated

>>>>>>>> and

>>>>>>>> working perfectly. Any ideas or sympathy?

>>

June 13, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

"ju.c" <bibidybubidyboop@mailnator.com> wrote:

>I think I can close this thread now, but I will start a new one for WMP.

Please start it in

microsoft.public.windows.mediaplayer

June 13, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

"PD43" <pauld1943@comcast.net> wrote in message

news:8im454tdtiat9h5e1muvbgigbvfutg477f@4ax.com...

> "ju.c" <bibidybubidyboop@mailnator.com> wrote:

>

>>I think I can close this thread now, but I will start a new one for WMP.

>

> Please start it in

>

> microsoft.public.windows.mediaplayer

Err ..., isn't it supposed to be

"microsoft.public.multimedia.windows.mediaplayer" ?

June 13, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

"Allan" <mu8ja0i@earthlink.net> wrote:

>

>"PD43" <pauld1943@comcast.net> wrote in message

>news:8im454tdtiat9h5e1muvbgigbvfutg477f@4ax.com...

>> "ju.c" <bibidybubidyboop@mailnator.com> wrote:

>>

>>>I think I can close this thread now, but I will start a new one for WMP.

>>

>> Please start it in

>>

>> microsoft.public.windows.mediaplayer

>Err ..., isn't it supposed to be

>"microsoft.public.multimedia.windows.mediaplayer" ?

Err, .... no.

Actually it's supposed to be

microsoft.public.windowsmedia.player

The group you mentioned gets only about 100 posts a month. This one

gets 300.

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