Security Update for IE7 WinXP KB950759 fails to install

June 13, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

Interesting tale & thanks for your feedback.

Do you use a "Registry cleaner"?

--

~PA Bear

ju.c wrote:

> Update:

>

> 1. Uninstalled SP3.

> 2. Reset Automatic Updates with Dial-a-Fix.

> 3. Restarted.

>

> 4. Automatic Updater notifies of available updates.

> 5. All updates install except for the last one, which failed,

> "Microsoft Windows Internet Explorer 7".

> 6. Restarted.

>

> 7. Installation attempt of IE7 from downloaded setup file.

> 8. For some unknown reason I received this message,

> "Internet Explorer 7 installation was successful."

> 9. Well all right!

>

> 10. Installation of KB950759 from downloaded setup file.

> 11. Another odd message, "KB950759 installation was successful."

> 12. Well all right!

>

> 13. Hopped on down to the Microsoft Update website to

> get SP3. Sadly it is not offered.

> 14. Manual download and install of SP3.

> 15. Yet another strange message, "Service Pack 3 installation

> was successful."

> 16. Well all right!

>

> Everything looked good, but no. I am being stalked by the glitch monster!

>

> Now 'Add or Remove Programs' crashes when I set 'Program Access and

> Defaults'.

> And now Windows Media Player fails to start. Nothing happens when clicking

> its shortcut or its executable. I wonder what else is #ucked.

>

> I think I can close this thread now, but I will start a new one for WMP.

>

> Thanks.

>

> ju.c

>

> "ju.c" <bibidybubidyboop@mailnator.com> wrote in message

> news:eKGg#oNzIHA.2408@TK2MSFTNGP04.phx.gbl...

>> Thank you for your help so far, PA Bear.

>>

>> Uninstall SP3 Beta? What beta? I've never touched SP3 Beta. I installed

>> the final official release from Microsoft Downloads.

>>

>> --------------------------------------------------------

>>

>> I tried downloading and installing IE7 again, and now this is becoming a

>> true nightmare from hell. (Everything worked absolutely perfectly before

>> this update.)

>>

>> Event Viewer errors after IE7 installation attempt:

>>

>> Event Source: Internet Explorer 7 Disk

>> Event ID: 4379

>> Description: Internet Explorer 7 Hotfix ie7 installation failed. Internet

>> Explorer 7 installation did not complete.

>>

>> Event Source: Internet Explorer 7 Disk

>> Event ID: 4373

>> Description: Internet Explorer 7 ie7 installation failed. Access is

>> denied.

>>

>> I can't find the IE log file now, but it said it could not read the

>> Registry.

>>

>> So I reset permissions using Dial-a-Fix. That had no effect.

>>

>> --------------------------------------------------------

>>

>> Now I can't update KB950759 and IE7 installation fails and my SP3 Final

>> isn't final?

>>

>> *** And uploading this message with WLM fails:

>>

>> Unable to send or receive messages for the Microsoft Newsgroup account.

>> Windows Live Mail could not post your message.

>>

>> Subject 'Re: Security Update for IE7 WinXP KB950759 fails to install'

>> Server: 'msnews.microsoft.com'

>> Windows Live Mail Error ID: 0x800CCC0F

>> Protocol: NNTP

>> Port: 119

>> Secure(SSL): No

>>

>> ju.c

>>

>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>> news:OZcVLNKzIHA.2384@TK2MSFTNGP04.phx.gbl...

>>>> From KB950759-IE7.log:

>>>> "AnalyzeForBranching: files installed on target workstation are from

>>>> sp3bta

>>>> branch which is incompatible with sp2gdr branch"

>>>

>>> Uninstall WinXP SP3 Beta/Release Candidate via Add/Remove Programs, then

>>> install WinXP SP3 RTM via Windows Update.

>>>

>>> How to remove Windows XP Service Pack 3 from your computer:

>>> http://support.microsoft.com/kb/950249

>>>

>>> WinXP SP3 - Read all prerequisites for a successful installation

>>> http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

>>>

>>> Steps to take before you install WinXP SP3

>>> http://support.microsoft.com/kb/950717

>>> --

>>> ~Robear Dyer (PA Bear)

>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>> AumHa VSOP & Admin http://aumha.net

>>> DTS-L http://dts-l.net/

>>>

>>> ju.c wrote:

>>>> (Redone with missing answers)

>>>>

>>>> Hello, here are the answers.

>>>>

>>>> ? Was IE7 installed before or after WinXP SP3 was installed?

>>>> Long before.

>>>>

>>>> ? Did you install Win XP SP3 via Windows Update or manually?

>>>> Manually.

>>>>

>>>> ? Had you reinstalled WinXP (SP2) just before you installed SP3?

>>>> No.

>>>>

>>>> ? What anti-virus application or security suite is installed?

>>>> Just ZoneAlarm Suite, which I shutdown.

>>>>

>>>> ? Were any other updates offered besides KB950759?

>>>> Yes.

>>>>

>>>> ? If so, did they install successfully?

>>>> Yes.

>>>>

>>>> Some things I've since found:

>>>>

>>>> From KB950759-IE7.log:

>>>> "AnalyzeForBranching: files installed on target workstation are from

>>>> sp3bta

>>>> branch which is incompatible with sp2gdr branch"

>>>>

>>>> From website:

>>>> Microsoft Security Bulletin MS08-031 - Critical

>>>> Cumulative Security Update for Internet Explorer (950759)

>>>> Published: June 10, 2008 Updated: June 11, 2008

>>>> http://www.microsoft.com/technet/security/Bulletin/MS08-031.mspx

>>>>

>>>> Windows XP Service Pack 2 and Windows XP Service Pack 3

>>>> http://www.microsoft.com/downloads/details.aspx?FamilyId=FBC31BDE-0BF5-490C-96A8-071310D9464A

>>>>

>>>> I'm confused. It says for SP3, but the installer fails because of SP3.

>>>> So

>>>> if files are incompatible why is the update offered?

>>>>

>>>> ju.c

>>>>

>>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>>>>> news:O#oMc8BzIHA.4864@TK2MSFTNGP06.phx.gbl...

>>>>>> 0x8007F0F1 is the key error but you've gotta answer some more

>>>>>> questions

>>>>>> before we can make sense of it here.

>>>>>>

>>>>>> Repost:

>>>>>>> Was IE7 installed before or after WinXP SP3 was installed?

>>>>>>

>>>>>> Did you install Win XP SP3 via Windows Update or manually? Had you

>>>>>> reinstalled WinXP (SP2) just before you installed SP3?

>>>>>>

>>>>>> What anti-virus application or security suite is installed? What

>>>>>> anti-spyware applications (other than Defender)? What third-party

>>>>>> firewall (if any)? Were any of these applications running when you

>>>>>> installed SP3?

>>>>>>

>>>>>> Were any other updates offered besides KB950759? If so, did they

>>>>>> install

>>>>>> successfully?

>>>>>> --

>>>>>> ~PA Bear

>>>>>>

>>>>>> ju.c wrote:

>>>>>>> Is this enough? Too much? (Date & Time removed)

>>>>>>>

>>>>>>> 1192 6dc Handler :::::::::::::

>>>>>>> 1192 6dc Handler :: START :: Handler: Windows Patch Install

>>>>>>> 1192 6dc Handler :::::::::

>>>>>>> 1192 6dc Handler : Updates to install = 1

>>>>>>> 1192 6dc Handler : Installing update

>>>>>>> {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105 1192 82c Handler

>>>>>>> Installing

>>>>>>> with

>>>>>>> parameters=-q -z -er,

>>>>>>> sandbox=C:\WINDOWS\SoftwareDistribution\Download\f4bbe93413da6448b38093eb5244141e.

>>>>>>> 1192 82c Handler Install completed with 0x8007f0f1. 1192 6dc Handler

>>>>>>> FATAL:

>>>>>>> UH: 0x8007f0f1: InstallOrUninstallThread failed in

>>>>>>> CUHWindowsPatchHandler::HandleSingleUpdate 1192 6dc Handler :

>>>>>>> WARNING:

>>>>>>> Install completed: result type = 0x0, installer error = True, error

>>>>>>> =

>>>>>>> 0x8007f0f1, disabled until reboot = No, reboot required = No 1852

>>>>>>> eb0

>>>>>>> AU

>>>>>>>> ## RESUMED ## AU: Installing update [updateId =

>>>>>>> {B4D318F7-B6A2-4470-A051-1D20600AAD80}] 1192 6dc Handler FATAL: UH:

>>>>>>> 0x8024200b: HandleSingleUpdate failed in

>>>>>>> CUHWindowsPatchHandler::HandleMultipleUpdates 1192 6dc Handler

>>>>>>>>>>>>>>>>

>>>>>>> 1852 eb0 AU # WARNING: Install failed, error = 0x8007F0F1 /

>>>>>>> 0x8007F0F1

>>>>>>> 1192 6dc Handler :: END :: Handler: Windows Patch Install 1192

>>>>>>> 6dc

>>>>>>> Handler ::::::::::::: 1852 eb0 AU Install call completed. 1852 eb0

>>>>>>> AU

>>>>>>> #

>>>>>>> WARNING: Install call completed, reboot required = No, error =

>>>>>>> 0x00000000

>>>>>>> 1852 ffc Agent ********* 1852 eb0 AU ######### 1852 eb0 AU ## END

>>>>>>> ##

>>>>>>> AU:

>>>>>>> Installing updates [CallId = {0427DBB3-ADD5-446C-9B69-8554875215AF}]

>>>>>>> 1852

>>>>>>> eb0 AU #############

>>>>>>>

>>>>>>> ju.c

>>>>>>>

>>>>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>>>>>>> news:Oyx1wI$yIHA.2384@TK2MSFTNGP02.phx.gbl...

>>>>>>>> [X-post to Windows Update newsgroup]

>>>>>>>>

>>>>>>>> Was IE7 installed before or after WinXP SP3 was installed?

>>>>>>>>

>>>>>>>> What does WindowsUpdate.log have to say about the failure to

>>>>>>>> install?

>>>>>>>>

>>>>>>>> How to read the Windowsupdate.log file

>>>>>>>> http://support.microsoft.com/kb/902093

>>>>>>>>

>>>>>>>> Compare errors to those listed here:

>>>>>>>> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

>>>>>>>> and/or go to http://windowsupdate.microsoft.com > click on Help and

>>>>>>>> Support

>>>>>>>> link in left pane > Solve problems on your own.

>>>>>>>>

>>>>>>>> ================================

>>>>>>>>

>>>>>>>> Tip: Temporarily disable real-time protection by your anti-virus

>>>>>>>> and/or

>>>>>>>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea

>>>>>>>> Timer,

>>>>>>>> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before

>>>>>>>> attempting to install the update(s). If you disable the third-party

>>>>>>>> firewall, make certain that you enable the Windows Firewall!

>>>>>>>>

>>>>>>>> How to troubleshoot Windows Update, Microsoft Update, and Windows

>>>>>>>> Server

>>>>>>>> Update Services installation issues:

>>>>>>>> http://support.microsoft.com/kb/906602

>>>>>>>>

>>>>>>>> Start a free Windows Update support incident request:

>>>>>>>> https://support.microsoft.com/oas/default.aspx?gprid=6527

>>>>>>>>

>>>>>>>> Support for Windows Update:

>>>>>>>> http://support.microsoft.com/gp/wusupport

>>>>>>>>

>>>>>>>> For home users, no-charge support is available by calling

>>>>>>>> 1-866-PCSAFETY

>>>>>>>> in

>>>>>>>> the United States and in Canada or by contacting your local

>>>>>>>> Microsoft

>>>>>>>> subsidiary. There is no-charge for support calls that are

>>>>>>>> associated

>>>>>>>> with

>>>>>>>> security updates. When you call, clearly state that your problem

>>>>>>>> is

>>>>>>>> related to a Security Update and cite the update's KB number (e.g.,

>>>>>>>> KB950759).

>>>>>>>>

>>>>>>>> LOOK! => If your problem relates to a Cumulative Security Update

>>>>>>>> for

>>>>>>>> IE,

>>>>>>>> call the above number and ask to be transferred to the Consumer IE7

>>>>>>>> queue (which is 47830).

>>>>>>>>

>>>>>>>> For more information about how to contact your local Microsoft

>>>>>>>> subsidiary for security update support issues, visit the

>>>>>>>> International Support Web site:

>>>>>>>> http://support.microsoft.com/common/international.aspx

>>>>>>>>

>>>>>>>> For enterprise customers, support for security updates is available

>>>>>>>> through

>>>>>>>> your usual support contacts.

>>>>>>>> --

>>>>>>>> ~Robear Dyer (PA Bear)

>>>>>>>> MS MVP-Windows (IE, OE, Security, Shell/User)

>>>>>>>> AumHa VSOP & Admin; DTS-L.net

>>>>>>>>

>>>>>>>> ju.c wrote:

>>>>>>>>> "Cumulative Security Update for Internet Explorer 7 for Windows XP

>>>>>>>>> (KB950759)" installation fails on XP Pro SP3. Automatic Updates

>>>>>>>>> was

>>>>>>>>> the

>>>>>>>>> first try, after that failed I downloaded the file from Microsoft

>>>>>>>>> Downloads. That too failed, so I tried the Microsoft Update Site.

>>>>>>>>> Same

>>>>>>>>> thing - fails. It seems to do a precondition check and something

>>>>>>>>> tells

>>>>>>>>> it

>>>>>>>>> to stop installing. Not anti-malware software, system fully

>>>>>>>>> updated

>>>>>>>>> and

>>>>>>>>> working perfectly. Any ideas or sympathy?

June 14, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

"PD43" <pauld1943@comcast.net> wrote in message

news:ggo4549qimo52jhkd1lb9j0k80li6pujrp@4ax.com...

> "Allan" <mu8ja0i@earthlink.net> wrote:

>

>>

>>"PD43" <pauld1943@comcast.net> wrote in message

>>news:8im454tdtiat9h5e1muvbgigbvfutg477f@4ax.com...

>>> "ju.c" <bibidybubidyboop@mailnator.com> wrote:

>>>

>>>>I think I can close this thread now, but I will start a new one for WMP.

>>>

>>> Please start it in

>>>

>>> microsoft.public.windows.mediaplayer

>>Err ..., isn't it supposed to be

>>"microsoft.public.multimedia.windows.mediaplayer" ?

>

> Err, .... no.

>

> Actually it's supposed to be

>

> microsoft.public.windowsmedia.player

>

> The group you mentioned gets only about 100 posts a month. This one

> gets 300.

I did not know about that NG but I now have subscribed to it. There appears

to be at least some overlap between the two mentioned groups as far as

posting topics is concerned.

Thanks for your reply.

--

Allan

June 14, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

No, I do not use a Registry Cleaner.

I downloaded and installed WMP 11 and it works great. In fact my computer is completely free of bugs now (knock on wood).

With a combination of your suggestions and research by myself I've fixed everything, thanks PA Bear.

ju.c

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:OHFv6qXzIHA.3504@TK2MSFTNGP06.phx.gbl...

> Interesting tale & thanks for your feedback.

>

> Do you use a "Registry cleaner"?

> --

> ~PA Bear

>

> ju.c wrote:

>> Update:

>>

>> 1. Uninstalled SP3.

>> 2. Reset Automatic Updates with Dial-a-Fix.

>> 3. Restarted.

>>

>> 4. Automatic Updater notifies of available updates.

>> 5. All updates install except for the last one, which failed,

>> "Microsoft Windows Internet Explorer 7".

>> 6. Restarted.

>>

>> 7. Installation attempt of IE7 from downloaded setup file.

>> 8. For some unknown reason I received this message,

>> "Internet Explorer 7 installation was successful."

>> 9. Well all right!

>>

>> 10. Installation of KB950759 from downloaded setup file.

>> 11. Another odd message, "KB950759 installation was successful."

>> 12. Well all right!

>>

>> 13. Hopped on down to the Microsoft Update website to

>> get SP3. Sadly it is not offered.

>> 14. Manual download and install of SP3.

>> 15. Yet another strange message, "Service Pack 3 installation

>> was successful."

>> 16. Well all right!

>>

>> Everything looked good, but no. I am being stalked by the glitch monster!

>>

>> Now 'Add or Remove Programs' crashes when I set 'Program Access and

>> Defaults'.

>> And now Windows Media Player fails to start. Nothing happens when clicking

>> its shortcut or its executable. I wonder what else is #ucked.

>>

>> I think I can close this thread now, but I will start a new one for WMP.

>>

>> Thanks.

>>

>> ju.c

>>

>> "ju.c" <bibidybubidyboop@mailnator.com> wrote in message

>> news:eKGg#oNzIHA.2408@TK2MSFTNGP04.phx.gbl...

>>> Thank you for your help so far, PA Bear.

>>>

>>> Uninstall SP3 Beta? What beta? I've never touched SP3 Beta. I installed

>>> the final official release from Microsoft Downloads.

>>>

>>> --------------------------------------------------------

>>>

>>> I tried downloading and installing IE7 again, and now this is becoming a

>>> true nightmare from hell. (Everything worked absolutely perfectly before

>>> this update.)

>>>

>>> Event Viewer errors after IE7 installation attempt:

>>>

>>> Event Source: Internet Explorer 7 Disk

>>> Event ID: 4379

>>> Description: Internet Explorer 7 Hotfix ie7 installation failed. Internet

>>> Explorer 7 installation did not complete.

>>>

>>> Event Source: Internet Explorer 7 Disk

>>> Event ID: 4373

>>> Description: Internet Explorer 7 ie7 installation failed. Access is

>>> denied.

>>>

>>> I can't find the IE log file now, but it said it could not read the

>>> Registry.

>>>

>>> So I reset permissions using Dial-a-Fix. That had no effect.

>>>

>>> --------------------------------------------------------

>>>

>>> Now I can't update KB950759 and IE7 installation fails and my SP3 Final

>>> isn't final?

>>>

>>> *** And uploading this message with WLM fails:

>>>

>>> Unable to send or receive messages for the Microsoft Newsgroup account.

>>> Windows Live Mail could not post your message.

>>>

>>> Subject 'Re: Security Update for IE7 WinXP KB950759 fails to install'

>>> Server: 'msnews.microsoft.com'

>>> Windows Live Mail Error ID: 0x800CCC0F

>>> Protocol: NNTP

>>> Port: 119

>>> Secure(SSL): No

>>>

>>> ju.c

>>>

>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>>> news:OZcVLNKzIHA.2384@TK2MSFTNGP04.phx.gbl...

>>>>> From KB950759-IE7.log:

>>>>> "AnalyzeForBranching: files installed on target workstation are from

>>>>> sp3bta

>>>>> branch which is incompatible with sp2gdr branch"

>>>>

>>>> Uninstall WinXP SP3 Beta/Release Candidate via Add/Remove Programs, then

>>>> install WinXP SP3 RTM via Windows Update.

>>>>

>>>> How to remove Windows XP Service Pack 3 from your computer:

>>>> http://support.microsoft.com/kb/950249

>>>>

>>>> WinXP SP3 - Read all prerequisites for a successful installation

>>>> http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

>>>>

>>>> Steps to take before you install WinXP SP3

>>>> http://support.microsoft.com/kb/950717

>>>> --

>>>> ~Robear Dyer (PA Bear)

>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>> AumHa VSOP & Admin http://aumha.net

>>>> DTS-L http://dts-l.net/

>>>>

>>>> ju.c wrote:

>>>>> (Redone with missing answers)

>>>>>

>>>>> Hello, here are the answers.

>>>>>

>>>>> ? Was IE7 installed before or after WinXP SP3 was installed?

>>>>> Long before.

>>>>>

>>>>> ? Did you install Win XP SP3 via Windows Update or manually?

>>>>> Manually.

>>>>>

>>>>> ? Had you reinstalled WinXP (SP2) just before you installed SP3?

>>>>> No.

>>>>>

>>>>> ? What anti-virus application or security suite is installed?

>>>>> Just ZoneAlarm Suite, which I shutdown.

>>>>>

>>>>> ? Were any other updates offered besides KB950759?

>>>>> Yes.

>>>>>

>>>>> ? If so, did they install successfully?

>>>>> Yes.

>>>>>

>>>>> Some things I've since found:

>>>>>

>>>>> From KB950759-IE7.log:

>>>>> "AnalyzeForBranching: files installed on target workstation are from

>>>>> sp3bta

>>>>> branch which is incompatible with sp2gdr branch"

>>>>>

>>>>> From website:

>>>>> Microsoft Security Bulletin MS08-031 - Critical

>>>>> Cumulative Security Update for Internet Explorer (950759)

>>>>> Published: June 10, 2008 Updated: June 11, 2008

>>>>> http://www.microsoft.com/technet/security/Bulletin/MS08-031.mspx

>>>>>

>>>>> Windows XP Service Pack 2 and Windows XP Service Pack 3

>>>>> http://www.microsoft.com/downloads/details.aspx?FamilyId=FBC31BDE-0BF5-490C-96A8-071310D9464A

>>>>>

>>>>> I'm confused. It says for SP3, but the installer fails because of SP3.

>>>>> So

>>>>> if files are incompatible why is the update offered?

>>>>>

>>>>> ju.c

>>>>>

>>>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>>>>>> news:O#oMc8BzIHA.4864@TK2MSFTNGP06.phx.gbl...

>>>>>>> 0x8007F0F1 is the key error but you've gotta answer some more

>>>>>>> questions

>>>>>>> before we can make sense of it here.

>>>>>>>

>>>>>>> Repost:

>>>>>>>> Was IE7 installed before or after WinXP SP3 was installed?

>>>>>>>

>>>>>>> Did you install Win XP SP3 via Windows Update or manually? Had you

>>>>>>> reinstalled WinXP (SP2) just before you installed SP3?

>>>>>>>

>>>>>>> What anti-virus application or security suite is installed? What

>>>>>>> anti-spyware applications (other than Defender)? What third-party

>>>>>>> firewall (if any)? Were any of these applications running when you

>>>>>>> installed SP3?

>>>>>>>

>>>>>>> Were any other updates offered besides KB950759? If so, did they

>>>>>>> install

>>>>>>> successfully?

>>>>>>> --

>>>>>>> ~PA Bear

>>>>>>>

>>>>>>> ju.c wrote:

>>>>>>>> Is this enough? Too much? (Date & Time removed)

>>>>>>>>

>>>>>>>> 1192 6dc Handler :::::::::::::

>>>>>>>> 1192 6dc Handler :: START :: Handler: Windows Patch Install

>>>>>>>> 1192 6dc Handler :::::::::

>>>>>>>> 1192 6dc Handler : Updates to install = 1

>>>>>>>> 1192 6dc Handler : Installing update

>>>>>>>> {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105 1192 82c Handler

>>>>>>>> Installing

>>>>>>>> with

>>>>>>>> parameters=-q -z -er,

>>>>>>>> sandbox=C:\WINDOWS\SoftwareDistribution\Download\f4bbe93413da6448b38093eb5244141e.

>>>>>>>> 1192 82c Handler Install completed with 0x8007f0f1. 1192 6dc Handler

>>>>>>>> FATAL:

>>>>>>>> UH: 0x8007f0f1: InstallOrUninstallThread failed in

>>>>>>>> CUHWindowsPatchHandler::HandleSingleUpdate 1192 6dc Handler :

>>>>>>>> WARNING:

>>>>>>>> Install completed: result type = 0x0, installer error = True, error

>>>>>>>> =

>>>>>>>> 0x8007f0f1, disabled until reboot = No, reboot required = No 1852

>>>>>>>> eb0

>>>>>>>> AU

>>>>>>>>> ## RESUMED ## AU: Installing update [updateId =

>>>>>>>> {B4D318F7-B6A2-4470-A051-1D20600AAD80}] 1192 6dc Handler FATAL: UH:

>>>>>>>> 0x8024200b: HandleSingleUpdate failed in

>>>>>>>> CUHWindowsPatchHandler::HandleMultipleUpdates 1192 6dc Handler

>>>>>>>>>>>>>>>>>

>>>>>>>> 1852 eb0 AU # WARNING: Install failed, error = 0x8007F0F1 /

>>>>>>>> 0x8007F0F1

>>>>>>>> 1192 6dc Handler :: END :: Handler: Windows Patch Install 1192

>>>>>>>> 6dc

>>>>>>>> Handler ::::::::::::: 1852 eb0 AU Install call completed. 1852 eb0

>>>>>>>> AU

>>>>>>>> #

>>>>>>>> WARNING: Install call completed, reboot required = No, error =

>>>>>>>> 0x00000000

>>>>>>>> 1852 ffc Agent ********* 1852 eb0 AU ######### 1852 eb0 AU ## END

>>>>>>>> ##

>>>>>>>> AU:

>>>>>>>> Installing updates [CallId = {0427DBB3-ADD5-446C-9B69-8554875215AF}]

>>>>>>>> 1852

>>>>>>>> eb0 AU #############

>>>>>>>>

>>>>>>>> ju.c

>>>>>>>>

>>>>>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>>>>>>>> news:Oyx1wI$yIHA.2384@TK2MSFTNGP02.phx.gbl...

>>>>>>>>> [X-post to Windows Update newsgroup]

>>>>>>>>>

>>>>>>>>> Was IE7 installed before or after WinXP SP3 was installed?

>>>>>>>>>

>>>>>>>>> What does WindowsUpdate.log have to say about the failure to

>>>>>>>>> install?

>>>>>>>>>

>>>>>>>>> How to read the Windowsupdate.log file

>>>>>>>>> http://support.microsoft.com/kb/902093

>>>>>>>>>

>>>>>>>>> Compare errors to those listed here:

>>>>>>>>> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

>>>>>>>>> and/or go to http://windowsupdate.microsoft.com > click on Help and

>>>>>>>>> Support

>>>>>>>>> link in left pane > Solve problems on your own.

>>>>>>>>>

>>>>>>>>> ================================

>>>>>>>>>

>>>>>>>>> Tip: Temporarily disable real-time protection by your anti-virus

>>>>>>>>> and/or

>>>>>>>>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea

>>>>>>>>> Timer,

>>>>>>>>> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before

>>>>>>>>> attempting to install the update(s). If you disable the third-party

>>>>>>>>> firewall, make certain that you enable the Windows Firewall!

>>>>>>>>>

>>>>>>>>> How to troubleshoot Windows Update, Microsoft Update, and Windows

>>>>>>>>> Server

>>>>>>>>> Update Services installation issues:

>>>>>>>>> http://support.microsoft.com/kb/906602

>>>>>>>>>

>>>>>>>>> Start a free Windows Update support incident request:

>>>>>>>>> https://support.microsoft.com/oas/default.aspx?gprid=6527

>>>>>>>>>

>>>>>>>>> Support for Windows Update:

>>>>>>>>> http://support.microsoft.com/gp/wusupport

>>>>>>>>>

>>>>>>>>> For home users, no-charge support is available by calling

>>>>>>>>> 1-866-PCSAFETY

>>>>>>>>> in

>>>>>>>>> the United States and in Canada or by contacting your local

>>>>>>>>> Microsoft

>>>>>>>>> subsidiary. There is no-charge for support calls that are

>>>>>>>>> associated

>>>>>>>>> with

>>>>>>>>> security updates. When you call, clearly state that your problem

>>>>>>>>> is

>>>>>>>>> related to a Security Update and cite the update's KB number (e.g.,

>>>>>>>>> KB950759).

>>>>>>>>>

>>>>>>>>> LOOK! => If your problem relates to a Cumulative Security Update

>>>>>>>>> for

>>>>>>>>> IE,

>>>>>>>>> call the above number and ask to be transferred to the Consumer IE7

>>>>>>>>> queue (which is 47830).

>>>>>>>>>

>>>>>>>>> For more information about how to contact your local Microsoft

>>>>>>>>> subsidiary for security update support issues, visit the

>>>>>>>>> International Support Web site:

>>>>>>>>> http://support.microsoft.com/common/international.aspx

>>>>>>>>>

>>>>>>>>> For enterprise customers, support for security updates is available

>>>>>>>>> through

>>>>>>>>> your usual support contacts.

>>>>>>>>> --

>>>>>>>>> ~Robear Dyer (PA Bear)

>>>>>>>>> MS MVP-Windows (IE, OE, Security, Shell/User)

>>>>>>>>> AumHa VSOP & Admin; DTS-L.net

>>>>>>>>>

>>>>>>>>> ju.c wrote:

>>>>>>>>>> "Cumulative Security Update for Internet Explorer 7 for Windows XP

>>>>>>>>>> (KB950759)" installation fails on XP Pro SP3. Automatic Updates

>>>>>>>>>> was

>>>>>>>>>> the

>>>>>>>>>> first try, after that failed I downloaded the file from Microsoft

>>>>>>>>>> Downloads. That too failed, so I tried the Microsoft Update Site.

>>>>>>>>>> Same

>>>>>>>>>> thing - fails. It seems to do a precondition check and something

>>>>>>>>>> tells

>>>>>>>>>> it

>>>>>>>>>> to stop installing. Not anti-malware software, system fully

>>>>>>>>>> updated

>>>>>>>>>> and

>>>>>>>>>> working perfectly. Any ideas or sympathy?

>

June 14, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

YW & thanks for your feedback.

ju.c wrote:

> No, I do not use a Registry Cleaner.

>

> I downloaded and installed WMP 11 and it works great. In fact my computer

> is completely free of bugs now (knock on wood).

>

> With a combination of your suggestions and research by myself I've fixed

> everything, thanks PA Bear.

>

>> Interesting tale & thanks for your feedback.

>>

>> Do you use a "Registry cleaner"?

>>

>> ju.c wrote:

>>> Update:

>>>

>>> 1. Uninstalled SP3.

>>> 2. Reset Automatic Updates with Dial-a-Fix.

>>> 3. Restarted.

>>>

>>> 4. Automatic Updater notifies of available updates.

>>> 5. All updates install except for the last one, which failed,

>>> "Microsoft Windows Internet Explorer 7".

>>> 6. Restarted.

>>>

>>> 7. Installation attempt of IE7 from downloaded setup file.

>>> 8. For some unknown reason I received this message,

>>> "Internet Explorer 7 installation was successful."

>>> 9. Well all right!

>>>

>>> 10. Installation of KB950759 from downloaded setup file.

>>> 11. Another odd message, "KB950759 installation was successful."

>>> 12. Well all right!

>>>

>>> 13. Hopped on down to the Microsoft Update website to

>>> get SP3. Sadly it is not offered.

>>> 14. Manual download and install of SP3.

>>> 15. Yet another strange message, "Service Pack 3 installation

>>> was successful."

>>> 16. Well all right!

>>>

>>> Everything looked good, but no. I am being stalked by the glitch

>>> monster!

>>>

>>> Now 'Add or Remove Programs' crashes when I set 'Program Access and

>>> Defaults'.

>>> And now Windows Media Player fails to start. Nothing happens when

>>> clicking

>>> its shortcut or its executable. I wonder what else is #ucked.

>>>

>>> I think I can close this thread now, but I will start a new one for WMP.

>>>

>>> Thanks.

>>>

>>>> Thank you for your help so far, PA Bear.

>>>>

>>>> Uninstall SP3 Beta? What beta? I've never touched SP3 Beta. I installed

>>>> the final official release from Microsoft Downloads.

>>>>

>>>> --------------------------------------------------------

>>>>

>>>> I tried downloading and installing IE7 again, and now this is becoming

>>>> a

>>>> true nightmare from hell. (Everything worked absolutely perfectly

>>>> before

>>>> this update.)

>>>>

>>>> Event Viewer errors after IE7 installation attempt:

>>>>

>>>> Event Source: Internet Explorer 7 Disk

>>>> Event ID: 4379

>>>> Description: Internet Explorer 7 Hotfix ie7 installation failed.

>>>> Internet

>>>> Explorer 7 installation did not complete.

>>>>

>>>> Event Source: Internet Explorer 7 Disk

>>>> Event ID: 4373

>>>> Description: Internet Explorer 7 ie7 installation failed. Access is

>>>> denied.

>>>>

>>>> I can't find the IE log file now, but it said it could not read the

>>>> Registry.

>>>>

>>>> So I reset permissions using Dial-a-Fix. That had no effect.

>>>>

>>>> --------------------------------------------------------

>>>>

>>>> Now I can't update KB950759 and IE7 installation fails and my SP3 Final

>>>> isn't final?

>>>>

>>>> *** And uploading this message with WLM fails:

>>>>

>>>> Unable to send or receive messages for the Microsoft Newsgroup account.

>>>> Windows Live Mail could not post your message.

>>>>

>>>> Subject 'Re: Security Update for IE7 WinXP KB950759 fails to install'

>>>> Server: 'msnews.microsoft.com'

>>>> Windows Live Mail Error ID: 0x800CCC0F

>>>> Protocol: NNTP

>>>> Port: 119

>>>> Secure(SSL): No

>>>>

>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>>>> news:OZcVLNKzIHA.2384@TK2MSFTNGP04.phx.gbl...

>>>>>> From KB950759-IE7.log:

>>>>>> "AnalyzeForBranching: files installed on target workstation are from

>>>>>> sp3bta

>>>>>> branch which is incompatible with sp2gdr branch"

>>>>>

>>>>> Uninstall WinXP SP3 Beta/Release Candidate via Add/Remove Programs,

>>>>> then

>>>>> install WinXP SP3 RTM via Windows Update.

>>>>>

>>>>> How to remove Windows XP Service Pack 3 from your computer:

>>>>> http://support.microsoft.com/kb/950249

>>>>>

>>>>> WinXP SP3 - Read all prerequisites for a successful installation

>>>>> http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

>>>>>

>>>>> Steps to take before you install WinXP SP3

>>>>> http://support.microsoft.com/kb/950717

>>>>>

>>>>> ju.c wrote:

>>>>>> (Redone with missing answers)

>>>>>>

>>>>>> Hello, here are the answers.

>>>>>>

>>>>>> ? Was IE7 installed before or after WinXP SP3 was installed?

>>>>>> Long before.

>>>>>>

>>>>>> ? Did you install Win XP SP3 via Windows Update or manually?

>>>>>> Manually.

>>>>>>

>>>>>> ? Had you reinstalled WinXP (SP2) just before you installed SP3?

>>>>>> No.

>>>>>>

>>>>>> ? What anti-virus application or security suite is installed?

>>>>>> Just ZoneAlarm Suite, which I shutdown.

>>>>>>

>>>>>> ? Were any other updates offered besides KB950759?

>>>>>> Yes.

>>>>>>

>>>>>> ? If so, did they install successfully?

>>>>>> Yes.

>>>>>>

>>>>>> Some things I've since found:

>>>>>>

>>>>>> From KB950759-IE7.log:

>>>>>> "AnalyzeForBranching: files installed on target workstation are from

>>>>>> sp3bta

>>>>>> branch which is incompatible with sp2gdr branch"

>>>>>>

>>>>>> From website:

>>>>>> Microsoft Security Bulletin MS08-031 - Critical

>>>>>> Cumulative Security Update for Internet Explorer (950759)

>>>>>> Published: June 10, 2008 Updated: June 11, 2008

>>>>>> http://www.microsoft.com/technet/security/Bulletin/MS08-031.mspx

>>>>>>

>>>>>> Windows XP Service Pack 2 and Windows XP Service Pack 3

>>>>>> http://www.microsoft.com/downloads/details.aspx?FamilyId=FBC31BDE-0BF5-490C-96A8-071310D9464A

>>>>>>

>>>>>> I'm confused. It says for SP3, but the installer fails because of

>>>>>> SP3.

>>>>>> So

>>>>>> if files are incompatible why is the update offered?

>>>>>>

>>>>>>>> 0x8007F0F1 is the key error but you've gotta answer some more

>>>>>>>> questions

>>>>>>>> before we can make sense of it here.

>>>>>>>>

>>>>>>>> Repost:

>>>>>>>>> Was IE7 installed before or after WinXP SP3 was installed?

>>>>>>>>

>>>>>>>> Did you install Win XP SP3 via Windows Update or manually? Had you

>>>>>>>> reinstalled WinXP (SP2) just before you installed SP3?

>>>>>>>>

>>>>>>>> What anti-virus application or security suite is installed? What

>>>>>>>> anti-spyware applications (other than Defender)? What third-party

>>>>>>>> firewall (if any)? Were any of these applications running when you

>>>>>>>> installed SP3?

>>>>>>>>

>>>>>>>> Were any other updates offered besides KB950759? If so, did they

>>>>>>>> install

>>>>>>>> successfully?

>>>>>>>> --

>>>>>>>> ~PA Bear

>>>>>>>>

>>>>>>>> ju.c wrote:

>>>>>>>>> Is this enough? Too much? (Date & Time removed)

>>>>>>>>>

>>>>>>>>> 1192 6dc Handler :::::::::::::

>>>>>>>>> 1192 6dc Handler :: START :: Handler: Windows Patch Install

>>>>>>>>> 1192 6dc Handler :::::::::

>>>>>>>>> 1192 6dc Handler : Updates to install = 1

>>>>>>>>> 1192 6dc Handler : Installing update

>>>>>>>>> {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105 1192 82c Handler

>>>>>>>>> Installing

>>>>>>>>> with

>>>>>>>>> parameters=-q -z -er,

>>>>>>>>> sandbox=C:\WINDOWS\SoftwareDistribution\Download\f4bbe93413da6448b38093eb5244141e.

>>>>>>>>> 1192 82c Handler Install completed with 0x8007f0f1. 1192 6dc

>>>>>>>>> Handler

>>>>>>>>> FATAL:

>>>>>>>>> UH: 0x8007f0f1: InstallOrUninstallThread failed in

>>>>>>>>> CUHWindowsPatchHandler::HandleSingleUpdate 1192 6dc Handler :

>>>>>>>>> WARNING:

>>>>>>>>> Install completed: result type = 0x0, installer error = True,

>>>>>>>>> error

>>>>>>>>> =

>>>>>>>>> 0x8007f0f1, disabled until reboot = No, reboot required = No 1852

>>>>>>>>> eb0

>>>>>>>>> AU

>>>>>>>>>> ## RESUMED ## AU: Installing update [updateId =

>>>>>>>>> {B4D318F7-B6A2-4470-A051-1D20600AAD80}] 1192 6dc Handler FATAL:

>>>>>>>>> UH:

>>>>>>>>> 0x8024200b: HandleSingleUpdate failed in

>>>>>>>>> CUHWindowsPatchHandler::HandleMultipleUpdates 1192 6dc Handler

>>>>>>>>>>>>>>>>>>

>>>>>>>>> 1852 eb0 AU # WARNING: Install failed, error = 0x8007F0F1 /

>>>>>>>>> 0x8007F0F1

>>>>>>>>> 1192 6dc Handler :: END :: Handler: Windows Patch Install 1192

>>>>>>>>> 6dc

>>>>>>>>> Handler ::::::::::::: 1852 eb0 AU Install call completed. 1852 eb0

>>>>>>>>> AU

>>>>>>>>> #

>>>>>>>>> WARNING: Install call completed, reboot required = No, error =

>>>>>>>>> 0x00000000

>>>>>>>>> 1852 ffc Agent ********* 1852 eb0 AU ######### 1852 eb0 AU ## END

>>>>>>>>> ##

>>>>>>>>> AU:

>>>>>>>>> Installing updates [CallId =

>>>>>>>>> {0427DBB3-ADD5-446C-9B69-8554875215AF}]

>>>>>>>>> 1852

>>>>>>>>> eb0 AU #############

>>>>>>>>>

>>>>>>>>>> [X-post to Windows Update newsgroup]

>>>>>>>>>>

>>>>>>>>>> Was IE7 installed before or after WinXP SP3 was installed?

>>>>>>>>>>

>>>>>>>>>> What does WindowsUpdate.log have to say about the failure to

>>>>>>>>>> install?

>>>>>>>>>>

>>>>>>>>>> How to read the Windowsupdate.log file

>>>>>>>>>> http://support.microsoft.com/kb/902093

>>>>>>>>>>

>>>>>>>>>> Compare errors to those listed here:

>>>>>>>>>> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

>>>>>>>>>> and/or go to http://windowsupdate.microsoft.com > click on Help

>>>>>>>>>> and

>>>>>>>>>> Support

>>>>>>>>>> link in left pane > Solve problems on your own.

>>>>>>>>>>

>>>>>>>>>> ================================

>>>>>>>>>>

>>>>>>>>>> Tip: Temporarily disable real-time protection by your anti-virus

>>>>>>>>>> and/or

>>>>>>>>>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot

>>>>>>>>>> Tea

>>>>>>>>>> Timer,

>>>>>>>>>> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA)

>>>>>>>>>> before

>>>>>>>>>> attempting to install the update(s). If you disable the

>>>>>>>>>> third-party

>>>>>>>>>> firewall, make certain that you enable the Windows Firewall!

>>>>>>>>>>

>>>>>>>>>> How to troubleshoot Windows Update, Microsoft Update, and Windows

>>>>>>>>>> Server

>>>>>>>>>> Update Services installation issues:

>>>>>>>>>> http://support.microsoft.com/kb/906602

>>>>>>>>>>

>>>>>>>>>> Start a free Windows Update support incident request:

>>>>>>>>>> https://support.microsoft.com/oas/default.aspx?gprid=6527

>>>>>>>>>>

>>>>>>>>>> Support for Windows Update:

>>>>>>>>>> http://support.microsoft.com/gp/wusupport

>>>>>>>>>>

>>>>>>>>>> For home users, no-charge support is available by calling

>>>>>>>>>> 1-866-PCSAFETY

>>>>>>>>>> in

>>>>>>>>>> the United States and in Canada or by contacting your local

>>>>>>>>>> Microsoft

>>>>>>>>>> subsidiary. There is no-charge for support calls that are

>>>>>>>>>> associated

>>>>>>>>>> with

>>>>>>>>>> security updates. When you call, clearly state that your problem

>>>>>>>>>> is

>>>>>>>>>> related to a Security Update and cite the update's KB number

>>>>>>>>>> (e.g.,

>>>>>>>>>> KB950759).

>>>>>>>>>>

>>>>>>>>>> LOOK! => If your problem relates to a Cumulative Security Update

>>>>>>>>>> for

>>>>>>>>>> IE,

>>>>>>>>>> call the above number and ask to be transferred to the Consumer

>>>>>>>>>> IE7

>>>>>>>>>> queue (which is 47830).

>>>>>>>>>>

>>>>>>>>>> For more information about how to contact your local Microsoft

>>>>>>>>>> subsidiary for security update support issues, visit the

>>>>>>>>>> International Support Web site:

>>>>>>>>>> http://support.microsoft.com/common/international.aspx

>>>>>>>>>>

>>>>>>>>>> For enterprise customers, support for security updates is

>>>>>>>>>> available

>>>>>>>>>> through

>>>>>>>>>> your usual support contacts.

>>>>>>>>>> --

>>>>>>>>>> ~Robear Dyer (PA Bear)

>>>>>>>>>> MS MVP-Windows (IE, OE, Security, Shell/User)

>>>>>>>>>> AumHa VSOP & Admin; DTS-L.net

>>>>>>>>>>

>>>>>>>>>> ju.c wrote:

>>>>>>>>>>> "Cumulative Security Update for Internet Explorer 7 for Windows

>>>>>>>>>>> XP

>>>>>>>>>>> (KB950759)" installation fails on XP Pro SP3. Automatic Updates

>>>>>>>>>>> was

>>>>>>>>>>> the

>>>>>>>>>>> first try, after that failed I downloaded the file from

>>>>>>>>>>> Microsoft

>>>>>>>>>>> Downloads. That too failed, so I tried the Microsoft Update

>>>>>>>>>>> Site.

>>>>>>>>>>> Same

>>>>>>>>>>> thing - fails. It seems to do a precondition check and something

>>>>>>>>>>> tells

>>>>>>>>>>> it

>>>>>>>>>>> to stop installing. Not anti-malware software, system fully

>>>>>>>>>>> updated

>>>>>>>>>>> and

>>>>>>>>>>> working perfectly. Any ideas or sympathy?

June 14, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

I don't know if this post addresses my problem. I recently installed Windows

XP SP3 afterwhich when I receive Updates & try to install them I get a

message that States "The Following Updates Were Not Installed" the listed

items are all of the new updates. Any suggestions will be appreciated.

"PA Bear [MS MVP]" wrote:

> > From KB950759-IE7.log:

> > "AnalyzeForBranching: files installed on target workstation are from

> > sp3bta

> > branch which is incompatible with sp2gdr branch"

>

> Uninstall WinXP SP3 Beta/Release Candidate via Add/Remove Programs, then

> install WinXP SP3 RTM via Windows Update.

>

> How to remove Windows XP Service Pack 3 from your computer:

> http://support.microsoft.com/kb/950249

>

> WinXP SP3 - Read all prerequisites for a successful installation

> http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

>

> Steps to take before you install WinXP SP3

> http://support.microsoft.com/kb/950717

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> ju.c wrote:

> > (Redone with missing answers)

> >

> > Hello, here are the answers.

> >

> > ? Was IE7 installed before or after WinXP SP3 was installed?

> > Long before.

> >

> > ? Did you install Win XP SP3 via Windows Update or manually?

> > Manually.

> >

> > ? Had you reinstalled WinXP (SP2) just before you installed SP3?

> > No.

> >

> > ? What anti-virus application or security suite is installed?

> > Just ZoneAlarm Suite, which I shutdown.

> >

> > ? Were any other updates offered besides KB950759?

> > Yes.

> >

> > ? If so, did they install successfully?

> > Yes.

> >

> > Some things I've since found:

> >

> > From KB950759-IE7.log:

> > "AnalyzeForBranching: files installed on target workstation are from

> > sp3bta

> > branch which is incompatible with sp2gdr branch"

> >

> > From website:

> > Microsoft Security Bulletin MS08-031 - Critical

> > Cumulative Security Update for Internet Explorer (950759)

> > Published: June 10, 2008 Updated: June 11, 2008

> > http://www.microsoft.com/technet/security/Bulletin/MS08-031.mspx

> >

> > Windows XP Service Pack 2 and Windows XP Service Pack 3

> > http://www.microsoft.com/downloads/details.aspx?FamilyId=FBC31BDE-0BF5-490C-96A8-071310D9464A

> >

> > I'm confused. It says for SP3, but the installer fails because of SP3. So

> > if files are incompatible why is the update offered?

> >

> > ju.c

> >

> >> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

> >> news:O#oMc8BzIHA.4864@TK2MSFTNGP06.phx.gbl...

> >>> 0x8007F0F1 is the key error but you've gotta answer some more questions

> >>> before we can make sense of it here.

> >>>

> >>> Repost:

> >>>> Was IE7 installed before or after WinXP SP3 was installed?

> >>>

> >>> Did you install Win XP SP3 via Windows Update or manually? Had you

> >>> reinstalled WinXP (SP2) just before you installed SP3?

> >>>

> >>> What anti-virus application or security suite is installed? What

> >>> anti-spyware applications (other than Defender)? What third-party

> >>> firewall (if any)? Were any of these applications running when you

> >>> installed SP3?

> >>>

> >>> Were any other updates offered besides KB950759? If so, did they

> >>> install

> >>> successfully?

> >>> --

> >>> ~PA Bear

> >>>

> >>> ju.c wrote:

> >>>> Is this enough? Too much? (Date & Time removed)

> >>>>

> >>>> 1192 6dc Handler :::::::::::::

> >>>> 1192 6dc Handler :: START :: Handler: Windows Patch Install

> >>>> 1192 6dc Handler :::::::::

> >>>> 1192 6dc Handler : Updates to install = 1

> >>>> 1192 6dc Handler : Installing update

> >>>> {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105 1192 82c Handler Installing

> >>>> with

> >>>> parameters=-q -z -er,

> >>>> sandbox=C:\WINDOWS\SoftwareDistribution\Download\f4bbe93413da6448b38093eb5244141e.

> >>>> 1192 82c Handler Install completed with 0x8007f0f1. 1192 6dc Handler

> >>>> FATAL:

> >>>> UH: 0x8007f0f1: InstallOrUninstallThread failed in

> >>>> CUHWindowsPatchHandler::HandleSingleUpdate 1192 6dc Handler :

> >>>> WARNING:

> >>>> Install completed: result type = 0x0, installer error = True, error =

> >>>> 0x8007f0f1, disabled until reboot = No, reboot required = No 1852 eb0

> >>>> AU

> >>>>> ## RESUMED ## AU: Installing update [updateId =

> >>>> {B4D318F7-B6A2-4470-A051-1D20600AAD80}] 1192 6dc Handler FATAL: UH:

> >>>> 0x8024200b: HandleSingleUpdate failed in

> >>>> CUHWindowsPatchHandler::HandleMultipleUpdates 1192 6dc Handler

> >>>> :::::::::

> >>>> 1852 eb0 AU # WARNING: Install failed, error = 0x8007F0F1 /

> >>>> 0x8007F0F1

> >>>> 1192 6dc Handler :: END :: Handler: Windows Patch Install 1192 6dc

> >>>> Handler ::::::::::::: 1852 eb0 AU Install call completed. 1852 eb0 AU

> >>>> #

> >>>> WARNING: Install call completed, reboot required = No, error =

> >>>> 0x00000000

> >>>> 1852 ffc Agent ********* 1852 eb0 AU ######### 1852 eb0 AU ## END ##

> >>>> AU:

> >>>> Installing updates [CallId = {0427DBB3-ADD5-446C-9B69-8554875215AF}]

> >>>> 1852

> >>>> eb0 AU #############

> >>>>

> >>>> ju.c

> >>>>

> >>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

> >>>> news:Oyx1wI$yIHA.2384@TK2MSFTNGP02.phx.gbl...

> >>>>> [X-post to Windows Update newsgroup]

> >>>>>

> >>>>> Was IE7 installed before or after WinXP SP3 was installed?

> >>>>>

> >>>>> What does WindowsUpdate.log have to say about the failure to install?

> >>>>>

> >>>>> How to read the Windowsupdate.log file

> >>>>> http://support.microsoft.com/kb/902093

> >>>>>

> >>>>> Compare errors to those listed here:

> >>>>> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

> >>>>> and/or go to http://windowsupdate.microsoft.com > click on Help and

> >>>>> Support

> >>>>> link in left pane > Solve problems on your own.

> >>>>>

> >>>>> ================================

> >>>>>

> >>>>> Tip: Temporarily disable real-time protection by your anti-virus

> >>>>> and/or

> >>>>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea

> >>>>> Timer,

> >>>>> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before

> >>>>> attempting to install the update(s). If you disable the third-party

> >>>>> firewall, make certain that you enable the Windows Firewall!

> >>>>>

> >>>>> How to troubleshoot Windows Update, Microsoft Update, and Windows

> >>>>> Server

> >>>>> Update Services installation issues:

> >>>>> http://support.microsoft.com/kb/906602

> >>>>>

> >>>>> Start a free Windows Update support incident request:

> >>>>> https://support.microsoft.com/oas/default.aspx?gprid=6527

> >>>>>

> >>>>> Support for Windows Update:

> >>>>> http://support.microsoft.com/gp/wusupport

> >>>>>

> >>>>> For home users, no-charge support is available by calling

> >>>>> 1-866-PCSAFETY

> >>>>> in

> >>>>> the United States and in Canada or by contacting your local Microsoft

> >>>>> subsidiary. There is no-charge for support calls that are associated

> >>>>> with

> >>>>> security updates. When you call, clearly state that your problem is

> >>>>> related to a Security Update and cite the update's KB number (e.g.,

> >>>>> KB950759).

> >>>>>

> >>>>> LOOK! => If your problem relates to a Cumulative Security Update for

> >>>>> IE,

> >>>>> call the above number and ask to be transferred to the Consumer IE7

> >>>>> queue (which is 47830).

> >>>>>

> >>>>> For more information about how to contact your local Microsoft

> >>>>> subsidiary for security update support issues, visit the International

> >>>>> Support Web site:

> >>>>> http://support.microsoft.com/common/international.aspx

> >>>>>

> >>>>> For enterprise customers, support for security updates is available

> >>>>> through

> >>>>> your usual support contacts.

> >>>>> --

> >>>>> ~Robear Dyer (PA Bear)

> >>>>> MS MVP-Windows (IE, OE, Security, Shell/User)

> >>>>> AumHa VSOP & Admin; DTS-L.net

> >>>>>

> >>>>> ju.c wrote:

> >>>>>> "Cumulative Security Update for Internet Explorer 7 for Windows XP

> >>>>>> (KB950759)" installation fails on XP Pro SP3. Automatic Updates was

> >>>>>> the

> >>>>>> first try, after that failed I downloaded the file from Microsoft

> >>>>>> Downloads. That too failed, so I tried the Microsoft Update Site.

> >>>>>> Same

> >>>>>> thing - fails. It seems to do a precondition check and something

> >>>>>> tells

> >>>>>> it

> >>>>>> to stop installing. Not anti-malware software, system fully updated

> >>>>>> and

> >>>>>> working perfectly. Any ideas or sympathy?

>

June 14, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

Always begin a new thread in the appropriate newsgroup about /your/

problem(s). Thanks.

That being said, CrystalBall© sez...

Updates are not installed successfully from Windows Update, from Microsoft

Update, or by using Automatic Updates after you repair a Windows XP

installation:

http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery installs.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

hodgepodgepf wrote:

> I don't know if this post addresses my problem. I recently installed

> Windows XP SP3 afterwhich when I receive Updates & try to install them I

> get a message that States "The Following Updates Were Not Installed" the

> listed items are all of the new updates. Any suggestions will be

> appreciated.

<snip>

June 16, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

--

annamay wong

"PA Bear [MS MVP]" wrote:

> [X-post to Windows Update newsgroup]

>

> Was IE7 installed before or after WinXP SP3 was installed?

>

> What does WindowsUpdate.log have to say about the failure to install?

>

> How to read the Windowsupdate.log file

> http://support.microsoft.com/kb/902093

>

> Compare errors to those listed here:

> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

> and/or go to http://windowsupdate.microsoft.com > click on Help and Support

> link in left pane > Solve problems on your own.

>

> ================================

>

> Tip: Temporarily disable real-time protection by your anti-virus and/or

> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,

> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before

> attempting to install the update(s). If you disable the third-party

> firewall, make certain that you enable the Windows Firewall!

>

> How to troubleshoot Windows Update, Microsoft Update, and Windows Server

> Update Services installation issues:

> http://support.microsoft.com/kb/906602

>

> Start a free Windows Update support incident request:

> https://support.microsoft.com/oas/default.aspx?gprid=6527

>

> Support for Windows Update:

> http://support.microsoft.com/gp/wusupport

>

> For home users, no-charge support is available by calling 1-866-PCSAFETY in

> the United States and in Canada or by contacting your local Microsoft

> subsidiary. There is no-charge for support calls that are associated with

> security updates. When you call, clearly state that your problem is related

> to a Security Update and cite the update's KB number (e.g., KB950759).

>

> LOOK! => If your problem relates to a Cumulative Security Update for IE,

> call the above number and ask to be transferred to the Consumer IE7 queue

> (which is 47830).

>

> For more information about how to contact your local Microsoft subsidiary

> for security update support issues, visit the International Support Web

> site: http://support.microsoft.com/common/international.aspx

>

> For enterprise customers, support for security updates is available through

> your usual support contacts.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-Windows (IE, OE, Security, Shell/User)

> AumHa VSOP & Admin; DTS-L.net

>

> ju.c wrote:

> > "Cumulative Security Update for Internet Explorer 7 for Windows XP

> > (KB950759)" installation fails on XP Pro SP3. Automatic Updates was the

> > first try, after that failed I downloaded the file from Microsoft

> > Downloads. That too failed, so I tried the Microsoft Update Site. Same

> > thing - fails. It seems to do a precondition check and something tells it

> > to stop installing. Not anti-malware software, system fully updated and

> > working perfectly. Any ideas or sympathy?

>

> I have had all the above problems as you had. I downloaded as fresh Internet

Explorer version 7 to my desktop, exited anivirus, firewall program and

Windows Defender. I then just ran the downloaded copy from my desktop, (no

need to uninstall anything) when

installed I rebooted, I then ran the KB950759 and it installed beautifully. I

might add it was the same version of Internet Explorer that I already had.

Don't ask me why it worked. LOL I was just happy it did.

Hope it helps everyone that is having trouble with this one.

Cheers,

annamay wong

June 27, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

I just bought an HP laptop from my cousin and I been redoing everything. My

system is immaculate until I tried to install (KB950759). I got anti-virus

and

firewall protection that I am confortable with. The problem is not in that

area. There

is a glitch in service pack 3 that prevents future updates from installing.

I wasn't able to install musicmatch AT ALL! So I had to REFORMAT the hard

drive

in order to get it on the computer. And so I quickly got the updates for it

before something

else went wrong. BUT HERE IS THE ANSWER: I found that uninstalling service

pack 3 from "add and remove" programs and reinstalling from windows update

can give you

another shot at it! It can correct the problem. In my case it did and it

is really the only solution that I, with my years of experience have come up

with. We all know that when we have a computer we will be frustrated. We've

all gone through it so just remember you are not alone.

"david331" wrote:

> ---> I, too, am having this problem. The last error in the log is

> 0x80070005; however, the WU website shows 0x8DDD0007.

>

> ---> From the end of the log:

>

> ***

> 2008-06-11 22:14:31:890 1220 64c Report REPORT EVENT:

> {F1E8DA62-4B30-45B6-9C16-0D269642E225} 2008-06-11

> 22:14:26:890-0500 1 182 101 {B4D318F7-B6A2-4470-A051-1D20600AAD80} 106 80070005 WindowsUpdate Failure Content

> Install Installation Failure: Windows failed to install the following update

> with error 0x80070005: Cumulative Security Update for Internet Explorer 7 for

> Windows XP (KB950759).

> ***

>

> Virus protection was turned off during install; I use a hardware firewall.

>

> ---> What I've tried:

> 1 -- I tried using the AU Reset tool from Sheenan Stanley

> (http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&mid=38beac09-b7f4-45ee-9c47-5c28fd2b974e).

> After running his tool, I went back to the WU website & went through the DL

> & installation of 950759 again. It asked me to reboot, which I did. After

> reboot, the yellow shield is still in the systray

>

> 2 -- Tried following the troubleshooting steps offered on the WU website.

>

> 3 -- I have tried calling the PCSAFETY number for different WU issues in the

> past (different computer), and the person's thick accent coupled w/ the

> excessive background noise made it impossible to understand the tech.

>

> ---> I think this is the part of the log where it begins the 950759 update...

>

> ***

> 2008-06-11 22:12:38:031 1220 64c DnldMgr *************

> 2008-06-11 22:12:38:031 1220 64c DnldMgr ** START ** DnldMgr: Downloading

> updates [CallerId = WindowsUpdate]

> 2008-06-11 22:12:38:031 1220 64c DnldMgr *********

> 2008-06-11 22:12:38:031 1220 64c DnldMgr * Call ID =

> {DE35BA07-28D1-4E84-BBE9-478B4E14EE3D}

> 2008-06-11 22:12:38:031 1220 64c DnldMgr * Priority = 3, Interactive = 1,

> Owner is system = 0, Explicit proxy = 1, Proxy session id = -1, ServiceId =

> {9482F4B4-E343-43B6-B170-9A65BC822C77}

> 2008-06-11 22:12:38:031 1220 64c DnldMgr * Updates to download = 1

> 2008-06-11 22:12:38:031 1220 64c Agent * Title = Cumulative Security

> Update for Internet Explorer 7 for Windows XP (KB950759)

> 2008-06-11 22:12:38:031 1220 64c Agent * UpdateId =

> {B4D318F7-B6A2-4470-A051-1D20600AAD80}.106

> 2008-06-11 22:12:38:031 1220 64c Agent * Bundles 1 updates:

> 2008-06-11 22:12:38:031 1220 64c Agent *

> {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105

> 2008-06-11 22:12:38:062 1220 64c DnldMgr *********** DnldMgr: New download

> job [updateId = {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105] ***********

> 2008-06-11 22:12:38:062 1220 64c DnldMgr * Queueing update for download

> handler request generation.

> 2008-06-11 22:12:38:062 1220 64c DnldMgr Generating download request for

> update {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105

> 2008-06-11 22:12:39:125 1220 64c Handler Windows Patch download for UpdateId

> = {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}: selected action is download

> full-file.

> 2008-06-11 22:12:39:125 1220 64c DnldMgr *********** DnldMgr: New download

> job [updateId = {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105] ***********

> 2008-06-11 22:12:39:578 1220 64c DnldMgr * BITS job initialized, JobId =

> {F10242FF-051A-4531-9347-22E639983D64}

> 2008-06-11 22:12:39:671 1220 64c DnldMgr * Downloading from

> http://www.download.windowsupdate.com/msdownload/update/software/secu/2008/05/ie7-windowsxp-kb950759-x86-enu_b910626d4cdb552ffe41ce7a8a28419e14c2a607.exe

> to

> C:\WINDOWS\SoftwareDistribution\Download\87ff457a44289b1c3f0d1fa652bd7f66\IE7-WindowsXP-KB950759-x86-ENU.exe (full file).

> 2008-06-11 22:12:39:828 1220 64c Agent *********

> 2008-06-11 22:12:39:828 1220 64c Agent ** END ** Agent: Downloading

> updates [CallerId = WindowsUpdate]

> 2008-06-11 22:12:39:828 1220 64c Agent *************

> 2008-06-11 22:13:49:750 1220 824 DnldMgr BITS job

> {F10242FF-051A-4531-9347-22E639983D64} completed successfully

> 2008-06-11 22:13:50:218 1220 824 Misc Validating signature for

> C:\WINDOWS\SoftwareDistribution\Download\87ff457a44289b1c3f0d1fa652bd7f66\IE7-WindowsXP-KB950759-x86-ENU.exe:

> 2008-06-11 22:13:50:296 1220 824 Misc Microsoft signed: Yes

> 2008-06-11 22:13:50:296 1220 824 DnldMgr Download job bytes total = 0,

> bytes transferred = 8914472

> 2008-06-11 22:13:50:296 1220 824 DnldMgr *********** DnldMgr: New download

> job [updateId = {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105] ***********

> 2008-06-11 22:13:50:296 1220 824 DnldMgr * Queueing update for download

> handler request generation.

> 2008-06-11 22:13:50:296 1220 824 DnldMgr Generating download request for

> update {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105

> 2008-06-11 22:13:51:343 1220 824 Handler Windows Patch download for UpdateId

> = {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}: selected action is download

> full-file.

> 2008-06-11 22:13:55:671 1220 824 DnldMgr *********** DnldMgr: New download

> job [updateId = {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105] ***********

> 2008-06-11 22:13:55:671 1220 824 DnldMgr * All files for update were

> already downloaded and are valid.

> 2008-06-11 22:13:55:687 3072 b14 COMAPI >>-- RESUMED -- COMAPI: Download

> [ClientId = WindowsUpdate]

> 2008-06-11 22:13:55:687 3072 b14 COMAPI - Download call complete

> (succeeded = 1, succeeded with errors = 0, failed = 0, unaccounted = 0)

> 2008-06-11 22:13:55:687 3072 b14 COMAPI ---------

> 2008-06-11 22:13:55:687 3072 b14 COMAPI -- END -- COMAPI: Download

> [ClientId = WindowsUpdate]

> 2008-06-11 22:13:55:687 3072 b14 COMAPI -------------

> 2008-06-11 22:13:56:250 3072 c2c COMAPI -------------

> 2008-06-11 22:13:56:250 3072 c2c COMAPI -- START -- COMAPI: Install

> [ClientId = WindowsUpdate]

> 2008-06-11 22:13:56:250 3072 c2c COMAPI ---------

> 2008-06-11 22:13:56:250 3072 c2c COMAPI - Allow source prompts: Yes;

> Forced: No; Force quiet: No

> 2008-06-11 22:13:56:250 3072 c2c COMAPI - Updates in request: 1

> 2008-06-11 22:13:56:250 3072 c2c COMAPI - ServiceID =

> {9482F4B4-E343-43B6-B170-9A65BC822C77}

> 2008-06-11 22:13:56:250 3072 c2c COMAPI - Updates to install = 1

> 2008-06-11 22:13:56:250 3072 c2c COMAPI <<-- SUBMITTED -- COMAPI: Install

> [ClientId = WindowsUpdate]

> 2008-06-11 22:13:56:250 1220 9f4 Agent *************

> 2008-06-11 22:13:56:250 1220 9f4 Agent ** START ** Agent: Installing

> updates [CallerId = WindowsUpdate]

> 2008-06-11 22:13:56:250 1220 9f4 Agent *********

> 2008-06-11 22:13:56:250 1220 9f4 Agent * Updates to install = 1

> 2008-06-11 22:13:56:250 1220 9f4 Agent * Title = Cumulative Security

> Update for Internet Explorer 7 for Windows XP (KB950759)

> 2008-06-11 22:13:56:250 1220 9f4 Agent * UpdateId =

> {B4D318F7-B6A2-4470-A051-1D20600AAD80}.106

> 2008-06-11 22:13:56:250 1220 9f4 Agent * Bundles 1 updates:

> 2008-06-11 22:13:56:250 1220 9f4 Agent *

> {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105

> 2008-06-11 22:13:57:218 1220 9f4 Handler Attempting to create remote handler

> process as HEPBURN\Barbara M. Hepburn in session 0

> 2008-06-11 22:13:57:421 1220 9f4 DnldMgr Preparing update for install,

> updateId = {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105.

> 2008-06-11 22:13:57:421 3916 f64 Misc =========== Logging initialized

> (build: 7.1.6001.65, tz: -0500) ===========

> 2008-06-11 22:13:57:421 3916 f64 Misc = Process:

> C:\WINDOWS\system32\wuauclt.exe

> 2008-06-11 22:13:57:421 3916 f64 Misc = Module:

> C:\WINDOWS\system32\wuaueng.dll

> 2008-06-11 22:13:57:421 3916 f64 Handler :::::::::::::

> 2008-06-11 22:13:57:421 3916 f64 Handler :: START :: Handler: Windows Patch

> Install

> 2008-06-11 22:13:57:421 3916 f64 Handler :::::::::

> 2008-06-11 22:13:57:421 3916 f64 Handler : Updates to install = 1

> 2008-06-11 22:13:57:421 3916 f64 Handler : Installing update

> {665968F0-0FD1-46D0-B5EC-C9E416E55BDF}.105

> 2008-06-11 22:13:57:421 3916 f68 Handler Installing with parameters=-q -z

> -er,

> sandbox=C:\WINDOWS\SoftwareDistribution\Download\f4bbe93413da6448b38093eb5244141e.

> 2008-06-11 22:14:00:671 1220 64c Report REPORT EVENT:

> {94B6E71D-7DDB-46A6-B78A-5C0146997829} 2008-06-11

> 22:13:55:671-0500 1 162 101 {B4D318F7-B6A2-4470-A051-1D20600AAD80} 106 0 WindowsUpdate Success Content Download Download succeeded.

> 2008-06-11 22:14:26:890 3916 f68 Handler Install completed with 0x80070005.

> 2008-06-11 22:14:26:890 3916 f64 Handler FATAL: UH: 0x80070005:

> InstallOrUninstallThread failed in CUHWindowsPatchHandler::HandleSingleUpdate

> 2008-06-11 22:14:26:890 3916 f64 Handler : WARNING: Install completed:

> result type = 0x0, installer error = True, error = 0x80070005, disabled until

> reboot = Yes, reboot required = No

> 2008-06-11 22:14:26:890 3916 f64 Handler FATAL: UH: 0x8024200b:

> HandleSingleUpdate failed in CUHWindowsPatchHandler::HandleMultipleUpdates

> 2008-06-11 22:14:26:890 3916 f64 Handler :::::::::

> 2008-06-11 22:14:26:890 3916 f64 Handler :: END :: Handler: Windows Patch

> Install

> 2008-06-11 22:14:26:890 3916 f64 Handler :::::::::::::

> 2008-06-11 22:14:26:906 1220 9f4 Agent *********

> 2008-06-11 22:14:26:906 1220 9f4 Agent ** END ** Agent: Installing

> updates [CallerId = WindowsUpdate]

> 2008-06-11 22:14:26:906 1220 9f4 Agent *************

> 2008-06-11 22:14:26:906 1220 1cc AU AU setting pending client directive to

> 'Reboot Pending'

> 2008-06-11 22:14:26:906 1220 1cc AU Triggering Offline detection

> (non-interactive)

> 2008-06-11 22:14:26:906 3072 fb4 COMAPI >>-- RESUMED -- COMAPI: Install

> [ClientId = WindowsUpdate]

> 2008-06-11 22:14:26:906 3072 fb4 COMAPI - Install call complete (succeeded

> = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)

> 2008-06-11 22:14:26:906 3072 fb4 COMAPI - Reboot required = Yes

> 2008-06-11 22:14:26:906 3072 fb4 COMAPI - WARNING: Exit code = 0x00000000;

> Call error code = 0x80240022

> 2008-06-11 22:14:26:906 3072 fb4 COMAPI ---------

> 2008-06-11 22:14:26:906 3072 fb4 COMAPI -- END -- COMAPI: Install

> [ClientId = WindowsUpdate]

> 2008-06-11 22:14:26:906 3072 fb4 COMAPI -------------

> 2008-06-11 22:14:26:906 1220 1cc AU #############

> 2008-06-11 22:14:26:906 1220 1cc AU ## START ## AU: Search for updates

> 2008-06-11 22:14:26:906 1220 1cc AU #########

> 2008-06-11 22:14:26:906 1220 1cc AU <<## SUBMITTED ## AU: Search for updates

> [CallId = {27EA0F60-4661-4767-BB7F-65AA6BA03B9B}]

> 2008-06-11 22:14:26:921 1220 64c Agent *************

> 2008-06-11 22:14:26:921 1220 64c Agent ** START ** Agent: Finding updates

> [CallerId = AutomaticUpdates]

> 2008-06-11 22:14:26:921 1220 64c Agent *********

> 2008-06-11 22:14:26:921 1220 64c Agent * Online = No; Ignore download

> priority = No

> 2008-06-11 22:14:26:921 1220 64c Agent * Criteria = "IsHidden=0 and

> IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or

> IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and

> IsAssigned=1 or IsHidden=0 and IsInstalled=1 and

> DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or

> IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and

> IsAssigned=1 and RebootRequired=1"

> 2008-06-11 22:14:26:921 1220 64c Agent * ServiceID =

> {9482F4B4-E343-43B6-B170-9A65BC822C77}

> 2008-06-11 22:14:28:218 1220 64c Agent Handler for update

> {B4D318F7-B6A2-4470-A051-1D20600AAD80}.106 is not active. Not returning it.

> 2008-06-11 22:14:28:218 1220 64c Agent * Found 0 updates and 12 categories

> in search; evaluated appl. rules of 198 out of 291 deployed entities

> 2008-06-11 22:14:28:218 1220 64c Agent *********

> 2008-06-11 22:14:28:218 1220 64c Agent ** END ** Agent: Finding updates

> [CallerId = AutomaticUpdates]

> 2008-06-11 22:14:28:218 1220 64c Agent *************

> 2008-06-11 22:14:28:218 1220 60c AU >>## RESUMED ## AU: Search for updates

> [CallId = {27EA0F60-4661-4767-BB7F-65AA6BA03B9B}]

> 2008-06-11 22:14:28:218 1220 60c AU # 0 updates detected

> 2008-06-11 22:14:28:218 1220 60c AU #########

> 2008-06-11 22:14:28:218 1220 60c AU ## END ## AU: Search for updates

> [CallId = {27EA0F60-4661-4767-BB7F-65AA6BA03B9B}]

> 2008-06-11 22:14:28:218 1220 60c AU #############

> 2008-06-11 22:14:28:218 1220 60c AU Setting AU scheduled install time to

> 2008-06-12 08:00:00

> 2008-06-11 22:14:31:890 1220 64c Report REPORT EVENT:

> {F1E8DA62-4B30-45B6-9C16-0D269642E225} 2008-06-11

> 22:14:26:890-0500 1 182 101 {B4D318F7-B6A2-4470-A051-1D20600AAD80} 106 80070005 WindowsUpdate Failure Content

> Install Installation Failure: Windows failed to install the following update

> with error 0x80070005: Cumulative Security Update for Internet Explorer 7 for

> Windows XP (KB950759).

> 2008-06-11 22:14:41:921 1220 1cc AU Launched new AU client for directive

> 'Reboot Pending', session id = 0x0

> 2008-06-11 22:14:41:968 3140 c48 Misc =========== Logging initialized

> (build: 7.1.6001.65, tz: -0500) ===========

> 2008-06-11 22:14:41:968 3140 c48 Misc = Process:

> C:\WINDOWS\system32\wuauclt.exe

> 2008-06-11 22:14:41:968 3140 c48 AUClnt Launched Client UI process

> 2008-06-11 22:14:42:296 3140 c48 Misc =========== Logging initialized

> (build: 7.1.6001.65, tz: -0500) ===========

> 2008-06-11 22:14:42:296 3140 c48 Misc = Process:

> C:\WINDOWS\system32\wuauclt.exe

> 2008-06-11 22:14:42:296 3140 c48 Misc = Module:

> C:\WINDOWS\system32\wucltui.dll

> 2008-06-11 22:14:42:296 3140 c48 CltUI AU client got new directive = 'Reboot

> Pending', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return =

> 0x00000000

> ***

>

> "PA Bear [MS MVP]" wrote:

>

> > [X-post to Windows Update newsgroup]

> >

> > Was IE7 installed before or after WinXP SP3 was installed?

> >

> > What does WindowsUpdate.log have to say about the failure to install?

> >

> > How to read the Windowsupdate.log file

> > http://support.microsoft.com/kb/902093

> >

> > Compare errors to those listed here:

> > http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

> > and/or go to http://windowsupdate.microsoft.com > click on Help and Support

> > link in left pane > Solve problems on your own.

> >

> > ================================

> >

> > Tip: Temporarily disable real-time protection by your anti-virus and/or

> > anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,

> > AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before

> > attempting to install the update(s). If you disable the third-party

> > firewall, make certain that you enable the Windows Firewall!

> >

> > How to troubleshoot Windows Update, Microsoft Update, and Windows Server

> > Update Services installation issues:

> > http://support.microsoft.com/kb/906602

> >

> > Start a free Windows Update support incident request:

> > https://support.microsoft.com/oas/default.aspx?gprid=6527

> >

> > Support for Windows Update:

> > http://support.microsoft.com/gp/wusupport

> >

> > For home users, no-charge support is available by calling 1-866-PCSAFETY in

> > the United States and in Canada or by contacting your local Microsoft

> > subsidiary. There is no-charge for support calls that are associated with

> > security updates. When you call, clearly state that your problem is related

> > to a Security Update and cite the update's KB number (e.g., KB950759).

> >

> > LOOK! => If your problem relates to a Cumulative Security Update for IE,

> > call the above number and ask to be transferred to the Consumer IE7 queue

> > (which is 47830).

> >

> > For more information about how to contact your local Microsoft subsidiary

> > for security update support issues, visit the International Support Web

> > site: http://support.microsoft.com/common/international.aspx

> >

> > For enterprise customers, support for security updates is available through

> > your usual support contacts.

> > --

> > ~Robear Dyer (PA Bear)

> > MS MVP-Windows (IE, OE, Security, Shell/User)

> > AumHa VSOP & Admin; DTS-L.net

> >

> > ju.c wrote:

> > > "Cumulative Security Update for Internet Explorer 7 for Windows XP

> > > (KB950759)" installation fails on XP Pro SP3. Automatic Updates was the

> > > first try, after that failed I downloaded the file from Microsoft

> > > Downloads. That too failed, so I tried the Microsoft Update Site. Same

June 27, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

> ...There

> is a glitch in service pack 3 that prevents future updates from

> installing.

Horse hockey!

CrystalBall© sez...

Updates are not installed successfully from Windows Update, from Microsoft

Update, or by using Automatic Updates after you repair a Windows XP

installation:

http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery installs.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

WiliguezJr wrote:

> I just bought an HP laptop from my cousin and I been redoing everything.

> My

> system is immaculate until I tried to install (KB950759). I got

> anti-virus

> and

> firewall protection that I am confortable with. The problem is not in

> that

> area. There

> is a glitch in service pack 3 that prevents future updates from

> installing.

> I wasn't able to install musicmatch AT ALL! So I had to REFORMAT the

> hard

> drive

> in order to get it on the computer. And so I quickly got the updates for

> it

> before something

> else went wrong. BUT HERE IS THE ANSWER: I found that uninstalling

> service

> pack 3 from "add and remove" programs and reinstalling from windows update

> can give you

> another shot at it! It can correct the problem. In my case it did and it

> is really the only solution that I, with my years of experience have come

> up

> with. We all know that when we have a computer we will be frustrated.

> We've

> all gone through it so just remember you are not alone.

<snip>

June 27, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

So you are saying there are no glitches in service pack 3? I think with your

1 link

you resolved the issue. I didn't know about the file that stood on its own.

WOW! Thanks for the input. As a user I do have a suggestion. Would it

be too much to ask to let the user know in advance before he clicks about

this issue so that they are not stumbling around in the dark believing that

their computer is to blame? I mean hours, even days can be wasted on

something that you'd think was not too elementary for the makers of this

software. "PA Bear [MS MVP]" wrote:

> > ...There

> > is a glitch in service pack 3 that prevents future updates from

> > installing.

>

> Horse hockey!

>

> CrystalBall© sez...

>

> Updates are not installed successfully from Windows Update, from Microsoft

> Update, or by using Automatic Updates after you repair a Windows XP

> installation:

> http://support.microsoft.com/kb/943144

>

> NB: Also applies to clean installs, upgrade installs, and Recovery installs.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> WiliguezJr wrote:

> > I just bought an HP laptop from my cousin and I been redoing everything.

> > My

> > system is immaculate until I tried to install (KB950759). I got

> > anti-virus

> > and

> > firewall protection that I am confortable with. The problem is not in

> > that

> > area. There

> > is a glitch in service pack 3 that prevents future updates from

> > installing.

> > I wasn't able to install musicmatch AT ALL! So I had to REFORMAT the

> > hard

> > drive

> > in order to get it on the computer. And so I quickly got the updates for

> > it

> > before something

> > else went wrong. BUT HERE IS THE ANSWER: I found that uninstalling

> > service

> > pack 3 from "add and remove" programs and reinstalling from windows update

> > can give you

> > another shot at it! It can correct the problem. In my case it did and it

> > is really the only solution that I, with my years of experience have come

> > up

> > with. We all know that when we have a computer we will be frustrated.

> > We've

> > all gone through it so just remember you are not alone.

> <snip>

>

June 27, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

> So you are saying there are no glitches in service pack 3?

Did I say that? No, I was merely commenting on your claim that a glitch in

SP3 that prevents the installation of future updates.

If KB943144 was your fix, I must assume that you encountered the issue

because you'd done a Repair Install, a Recovery install, or a clean install

of WinXP (or upgraded to WinXP) just before you installed SP3.

> ...Would it

> be too much to ask to let the user know in advance before he clicks about

> this issue so that they are not stumbling around in the dark believing

> that

> their computer is to blame? I mean hours, even days can be wasted on

> something that you'd think was not too elementary for the makers of this

> software.

No one here works for or represents Microsoft, including MS MVPs, but I hear

you. My sources tell me that this issue will be fixed later this year with

the release of new versions of Windows Update Agent and Microsoft Update

Agent, both currently in beta (one hears).

Meanwhile, you're welcome & thanks for your feedback.

PS: There are *tons* of posts in the newsgroups about this problem. In 99%

of them, KB943144 was posted as the fix. A little Google searching before

you'd posted here would have led you to them:

http://groups.google.com/groups/search?q=943144+group%3Amicrosoft.public.*&qt_s=Search

--

~PA Bear

WiliguezJr wrote:

> So you are saying there are no glitches in service pack 3? I think with

> your 1 link

> you resolved the issue. I didn't know about the file that stood on its

> own.

> WOW! Thanks for the input. As a user I do have a suggestion. Would it

> be too much to ask to let the user know in advance before he clicks about

> this issue so that they are not stumbling around in the dark believing

> that

> their computer is to blame? I mean hours, even days can be wasted on

> something that you'd think was not too elementary for the makers of this

> software.

>

>"PA Bear [MS MVP]" wrote:

>>> ...There

>>> is a glitch in service pack 3 that prevents future updates from

>>> installing.

>>

>> Horse hockey!

>>

>> CrystalBall© sez...

>>

>> Updates are not installed successfully from Windows Update, from

>> Microsoft

>> Update, or by using Automatic Updates after you repair a Windows XP

>> installation:

>> http://support.microsoft.com/kb/943144

>>

>> NB: Also applies to clean installs, upgrade installs, and Recovery

>> installs. --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Admin http://aumha.net

>> DTS-L http://dts-l.net/

>>

>> WiliguezJr wrote:

>>> I just bought an HP laptop from my cousin and I been redoing everything.

>>> My

>>> system is immaculate until I tried to install (KB950759). I got

>>> anti-virus

>>> and

>>> firewall protection that I am confortable with. The problem is not in

>>> that

>>> area. There

>>> is a glitch in service pack 3 that prevents future updates from

>>> installing.

>>> I wasn't able to install musicmatch AT ALL! So I had to REFORMAT the

>>> hard

>>> drive

>>> in order to get it on the computer. And so I quickly got the updates

>>> for

>>> it

>>> before something

>>> else went wrong. BUT HERE IS THE ANSWER: I found that uninstalling

>>> service

>>> pack 3 from "add and remove" programs and reinstalling from windows

>>> update

>>> can give you

>>> another shot at it! It can correct the problem. In my case it did and

>>> it

>>> is really the only solution that I, with my years of experience have

>>> come

>>> up

>>> with. We all know that when we have a computer we will be frustrated.

>>> We've

>>> all gone through it so just remember you are not alone.

>> <snip>

June 28, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

I had the same prob with the same KB

I had to reinstall IE 7, to fix it.

It installed no prob after that

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

news:%23WkQpiK2IHA.4572@TK2MSFTNGP03.phx.gbl...

>> So you are saying there are no glitches in service pack 3?

>

> Did I say that? No, I was merely commenting on your claim that a glitch

> in SP3 that prevents the installation of future updates.

>

> If KB943144 was your fix, I must assume that you encountered the issue

> because you'd done a Repair Install, a Recovery install, or a clean

> install of WinXP (or upgraded to WinXP) just before you installed SP3.

>

>> ...Would it

>> be too much to ask to let the user know in advance before he clicks about

>> this issue so that they are not stumbling around in the dark believing

>> that

>> their computer is to blame? I mean hours, even days can be wasted on

>> something that you'd think was not too elementary for the makers of this

>> software.

>

> No one here works for or represents Microsoft, including MS MVPs, but I

> hear you. My sources tell me that this issue will be fixed later this

> year with the release of new versions of Windows Update Agent and

> Microsoft Update Agent, both currently in beta (one hears).

>

> Meanwhile, you're welcome & thanks for your feedback.

>

> PS: There are *tons* of posts in the newsgroups about this problem. In

> 99% of them, KB943144 was posted as the fix. A little Google searching

> before you'd posted here would have led you to them:

> http://groups.google.com/groups/search?q=943144+group%3Amicrosoft.public.*&qt_s=Search

>

> --

> ~PA Bear

>

> WiliguezJr wrote:

>> So you are saying there are no glitches in service pack 3? I think with

>> your 1 link

>> you resolved the issue. I didn't know about the file that stood on its

>> own.

>> WOW! Thanks for the input. As a user I do have a suggestion. Would

>> it

>> be too much to ask to let the user know in advance before he clicks about

>> this issue so that they are not stumbling around in the dark believing

>> that

>> their computer is to blame? I mean hours, even days can be wasted on

>> something that you'd think was not too elementary for the makers of this

>> software.

>>

>>"PA Bear [MS MVP]" wrote:

>>>> ...There

>>>> is a glitch in service pack 3 that prevents future updates from

>>>> installing.

>>>

>>> Horse hockey!

>>>

>>> CrystalBall© sez...

>>>

>>> Updates are not installed successfully from Windows Update, from

>>> Microsoft

>>> Update, or by using Automatic Updates after you repair a Windows XP

>>> installation:

>>> http://support.microsoft.com/kb/943144

>>>

>>> NB: Also applies to clean installs, upgrade installs, and Recovery

>>> installs. --

>>> ~Robear Dyer (PA Bear)

>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>> AumHa VSOP & Admin http://aumha.net

>>> DTS-L http://dts-l.net/

>>>

>>> WiliguezJr wrote:

>>>> I just bought an HP laptop from my cousin and I been redoing

>>>> everything.

>>>> My

>>>> system is immaculate until I tried to install (KB950759). I got

>>>> anti-virus

>>>> and

>>>> firewall protection that I am confortable with. The problem is not in

>>>> that

>>>> area. There

>>>> is a glitch in service pack 3 that prevents future updates from

>>>> installing.

>>>> I wasn't able to install musicmatch AT ALL! So I had to REFORMAT the

>>>> hard

>>>> drive

>>>> in order to get it on the computer. And so I quickly got the updates

>>>> for

>>>> it

>>>> before something

>>>> else went wrong. BUT HERE IS THE ANSWER: I found that uninstalling

>>>> service

>>>> pack 3 from "add and remove" programs and reinstalling from windows

>>>> update

>>>> can give you

>>>> another shot at it! It can correct the problem. In my case it did and

>>>> it

>>>> is really the only solution that I, with my years of experience have

>>>> come

>>>> up

>>>> with. We all know that when we have a computer we will be frustrated.

>>>> We've

>>>> all gone through it so just remember you are not alone.

>>> <snip>

>

June 28, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

Then one assumes you had a horked install of SP3.

Paul wrote:

> I had the same prob with the same KB

>

> I had to reinstall IE 7, to fix it.

>

> It installed no prob after that

>

> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

> news:%23WkQpiK2IHA.4572@TK2MSFTNGP03.phx.gbl...

>>> So you are saying there are no glitches in service pack 3?

>>

>> Did I say that? No, I was merely commenting on your claim that a glitch

>> in SP3 that prevents the installation of future updates.

>>

>> If KB943144 was your fix, I must assume that you encountered the issue

>> because you'd done a Repair Install, a Recovery install, or a clean

>> install of WinXP (or upgraded to WinXP) just before you installed SP3.

>>

>>> ...Would it

>>> be too much to ask to let the user know in advance before he clicks

>>> about

>>> this issue so that they are not stumbling around in the dark believing

>>> that

>>> their computer is to blame? I mean hours, even days can be wasted on

>>> something that you'd think was not too elementary for the makers of this

>>> software.

>>

>> No one here works for or represents Microsoft, including MS MVPs, but I

>> hear you. My sources tell me that this issue will be fixed later this

>> year with the release of new versions of Windows Update Agent and

>> Microsoft Update Agent, both currently in beta (one hears).

>>

>> Meanwhile, you're welcome & thanks for your feedback.

>>

>> PS: There are *tons* of posts in the newsgroups about this problem. In

>> 99% of them, KB943144 was posted as the fix. A little Google searching

>> before you'd posted here would have led you to them:

>> http://groups.google.com/groups/search?q=943144+group%3Amicrosoft.public.*&qt_s=Search

>>

>> --

>> ~PA Bear

>>

>> WiliguezJr wrote:

>>> So you are saying there are no glitches in service pack 3? I think with

>>> your 1 link

>>> you resolved the issue. I didn't know about the file that stood on its

>>> own.

>>> WOW! Thanks for the input. As a user I do have a suggestion. Would

>>> it

>>> be too much to ask to let the user know in advance before he clicks

>>> about

>>> this issue so that they are not stumbling around in the dark believing

>>> that

>>> their computer is to blame? I mean hours, even days can be wasted on

>>> something that you'd think was not too elementary for the makers of this

>>> software.

>>>

>>> "PA Bear [MS MVP]" wrote:

>>>>> ...There

>>>>> is a glitch in service pack 3 that prevents future updates from

>>>>> installing.

>>>>

>>>> Horse hockey!

>>>>

>>>> Updates are not installed successfully from Windows Update, from

>>>> Microsoft

>>>> Update, or by using Automatic Updates after you repair a Windows XP

>>>> installation:

>>>> http://support.microsoft.com/kb/943144

>>>>

>>>> NB: Also applies to clean installs, upgrade installs, and Recovery

>>>> installs. --

>>>> ~Robear Dyer (PA Bear)

>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>> AumHa VSOP & Admin http://aumha.net

>>>> DTS-L http://dts-l.net/

>>>>

>>>> WiliguezJr wrote:

>>>>> I just bought an HP laptop from my cousin and I been redoing

>>>>> everything.

>>>>> My

>>>>> system is immaculate until I tried to install (KB950759). I got

>>>>> anti-virus

>>>>> and

>>>>> firewall protection that I am confortable with. The problem is not in

>>>>> that

>>>>> area. There

>>>>> is a glitch in service pack 3 that prevents future updates from

>>>>> installing.

>>>>> I wasn't able to install musicmatch AT ALL! So I had to REFORMAT the

>>>>> hard

>>>>> drive

>>>>> in order to get it on the computer. And so I quickly got the updates

>>>>> for

>>>>> it

>>>>> before something

>>>>> else went wrong. BUT HERE IS THE ANSWER: I found that uninstalling

>>>>> service

>>>>> pack 3 from "add and remove" programs and reinstalling from windows

>>>>> update

>>>>> can give you

>>>>> another shot at it! It can correct the problem. In my case it did

>>>>> and

>>>>> it

>>>>> is really the only solution that I, with my years of experience have

>>>>> come

>>>>> up

>>>>> with. We all know that when we have a computer we will be frustrated.

>>>>> We've

>>>>> all gone through it so just remember you are not alone.

>>>> <snip>

June 28, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

Probably it still installed tho

I'm still running it now

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

news:%23RHmAQT2IHA.6096@TK2MSFTNGP06.phx.gbl...

> Then one assumes you had a horked install of SP3.

>

> Paul wrote:

>> I had the same prob with the same KB

>>

>> I had to reinstall IE 7, to fix it.

>>

>> It installed no prob after that

>>

>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

>> news:%23WkQpiK2IHA.4572@TK2MSFTNGP03.phx.gbl...

>>>> So you are saying there are no glitches in service pack 3?

>>>

>>> Did I say that? No, I was merely commenting on your claim that a

>>> glitch

>>> in SP3 that prevents the installation of future updates.

>>>

>>> If KB943144 was your fix, I must assume that you encountered the issue

>>> because you'd done a Repair Install, a Recovery install, or a clean

>>> install of WinXP (or upgraded to WinXP) just before you installed SP3.

>>>

>>>> ...Would it

>>>> be too much to ask to let the user know in advance before he clicks

>>>> about

>>>> this issue so that they are not stumbling around in the dark believing

>>>> that

>>>> their computer is to blame? I mean hours, even days can be wasted on

>>>> something that you'd think was not too elementary for the makers of

>>>> this

>>>> software.

>>>

>>> No one here works for or represents Microsoft, including MS MVPs, but I

>>> hear you. My sources tell me that this issue will be fixed later this

>>> year with the release of new versions of Windows Update Agent and

>>> Microsoft Update Agent, both currently in beta (one hears).

>>>

>>> Meanwhile, you're welcome & thanks for your feedback.

>>>

>>> PS: There are *tons* of posts in the newsgroups about this problem. In

>>> 99% of them, KB943144 was posted as the fix. A little Google searching

>>> before you'd posted here would have led you to them:

>>> http://groups.google.com/groups/search?q=943144+group%3Amicrosoft.public.*&qt_s=Search

>>>

>>> --

>>> ~PA Bear

>>>

>>> WiliguezJr wrote:

>>>> So you are saying there are no glitches in service pack 3? I think

>>>> with

>>>> your 1 link

>>>> you resolved the issue. I didn't know about the file that stood on its

>>>> own.

>>>> WOW! Thanks for the input. As a user I do have a suggestion. Would

>>>> it

>>>> be too much to ask to let the user know in advance before he clicks

>>>> about

>>>> this issue so that they are not stumbling around in the dark believing

>>>> that

>>>> their computer is to blame? I mean hours, even days can be wasted on

>>>> something that you'd think was not too elementary for the makers of

>>>> this

>>>> software.

>>>>

>>>> "PA Bear [MS MVP]" wrote:

>>>>>> ...There

>>>>>> is a glitch in service pack 3 that prevents future updates from

>>>>>> installing.

>>>>>

>>>>> Horse hockey!

>>>>>

>>>>> Updates are not installed successfully from Windows Update, from

>>>>> Microsoft

>>>>> Update, or by using Automatic Updates after you repair a Windows XP

>>>>> installation:

>>>>> http://support.microsoft.com/kb/943144

>>>>>

>>>>> NB: Also applies to clean installs, upgrade installs, and Recovery

>>>>> installs. --

>>>>> ~Robear Dyer (PA Bear)

>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>>> AumHa VSOP & Admin http://aumha.net

>>>>> DTS-L http://dts-l.net/

>>>>>

>>>>> WiliguezJr wrote:

>>>>>> I just bought an HP laptop from my cousin and I been redoing

>>>>>> everything.

>>>>>> My

>>>>>> system is immaculate until I tried to install (KB950759). I got

>>>>>> anti-virus

>>>>>> and

>>>>>> firewall protection that I am confortable with. The problem is not

>>>>>> in

>>>>>> that

>>>>>> area. There

>>>>>> is a glitch in service pack 3 that prevents future updates from

>>>>>> installing.

>>>>>> I wasn't able to install musicmatch AT ALL! So I had to REFORMAT

>>>>>> the

>>>>>> hard

>>>>>> drive

>>>>>> in order to get it on the computer. And so I quickly got the updates

>>>>>> for

>>>>>> it

>>>>>> before something

>>>>>> else went wrong. BUT HERE IS THE ANSWER: I found that uninstalling

>>>>>> service

>>>>>> pack 3 from "add and remove" programs and reinstalling from windows

>>>>>> update

>>>>>> can give you

>>>>>> another shot at it! It can correct the problem. In my case it did

>>>>>> and

>>>>>> it

>>>>>> is really the only solution that I, with my years of experience have

>>>>>> come

>>>>>> up

>>>>>> with. We all know that when we have a computer we will be frustrated.

>>>>>> We've

>>>>>> all gone through it so just remember you are not alone.

>>>>> <snip>

>

July 24, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

Hi,

I have the same problem as ju.c, only I cannot use the proposed solution.

My situation is as follows: I am preparing an unattended Windows

installation, based on the student edition downloaded from MSDNAA

(en_winxp_pro_with_sp2.iso). I slipstreamed SP3 (I used the network

install version [1], as recommended by msfn [2]) together with all

updates that can be slipstreamed [3]. Furthermore, I integrated several

other updates via SVCPACK.INF [4], including IE7.

After installation of this windows setup, I experienced the same error

as ju.c, but you can see that it is not an option for me to uninstall

SP3. I was wondering, could I slipstream the Express Install into my

windows source (i.e., does it also support the /s:<path> switch) and

would that solve my problem? And in case that wouldn't solve the

problem, what else could I change in the setup of my windows

installation so that update 950759 will work.

TIA,

Jelle Fresen

[1]

http://www.microsoft.com/downloads/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4&DisplayLang=en

[2] http://unattended.msfn.org/unattended.xp/view/web/2/

[3] All updates that use update.exe as installer engine:

kb892130, kb898461, kb941569, kb942763, kb950760, kb950762,

kb951376, kb951698, kb951748, kb951978.

[4] kb923789, WUA 7.1.6001.65, Root Certificates Update, kb890830,

Internet Explorer 7

PA Bear [MS MVP] wrote:

>> From KB950759-IE7.log:

>> "AnalyzeForBranching: files installed on target workstation are from

>> sp3bta

>> branch which is incompatible with sp2gdr branch"

>

> Uninstall WinXP SP3 Beta/Release Candidate via Add/Remove Programs, then

> install WinXP SP3 RTM via Windows Update.

>

> How to remove Windows XP Service Pack 3 from your computer:

> http://support.microsoft.com/kb/950249

>

> WinXP SP3 - Read all prerequisites for a successful installation

> http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

>

> Steps to take before you install WinXP SP3

> http://support.microsoft.com/kb/950717

July 29, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

Jelle Fresen wrote:

> My situation is as follows: I am preparing an unattended Windows

> installation, based on the student edition downloaded from MSDNAA

> (en_winxp_pro_with_sp2.iso). I slipstreamed SP3 (I used the network

> install version [1], as recommended by msfn [2]) together with all

> updates that can be slipstreamed [3].

OK so far.

> Furthermore, I integrated several

> other updates via SVCPACK.INF [4], including IE7.

To the best of my knowledge, this isn't a supported procedure. I recommend you

drop IE7 and other non-slipstreamable updates from the Windows image. There are

various ways to post-install them automatically; contact me directly if you need

suggetsions.

(Incidentally, it would have been preferable if you had started a new thread to

describe your issue rather than following up to someone else's. Otherwise it

tends to cause confusion.)

Harry.

July 29, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

I wrote:

>> Furthermore, I integrated several other updates via SVCPACK.INF [4],

>> including IE7.

>

> To the best of my knowledge, this isn't a supported procedure. I

> recommend you drop IE7 and other non-slipstreamable updates from the

> Windows image.

For the record, the svcpack.inf procedure *is* in fact supported, but only for

some older updates - specifically, updates using update.exe versions earlier

than 5.4.15.0. (This seems unlikely to include any updates applicable to SP3,

but YMMV; however, it certainly doesn't include IE7.)

The IE7 updater is based on update.exe, but doesn't support the /integrate

switch; I can only presume that there is a good reason for this and that

bypassing the restriction via svcpack.inf is likely to result in a broken

installation.

Reference:

http://support.microsoft.com/kb/828930

<http://support.microsoft.com/kb/828930>

Harry.

--

Boycott Beijing 2008 http://www.rsf.org/rubrique.php3?id_rubrique=174

July 30, 2008

RE: Security Update for IE7 WinXP KB950759 fails to install

sde

I dasabled the antivirus and the wondows fire wall but KB950759 still will

not install. WHat else can I do to get this to install properly????

"ju.c" wrote:

> "Cumulative Security Update for Internet Explorer 7 for Windows XP (KB950759)" installation fails on XP Pro SP3. Automatic Updates was the first try, after that failed I downloaded the file from Microsoft Downloads. That too failed, so I tried the Microsoft Update Site. Same thing - fails. It seems to do a precondition check and something tells it to stop installing. Not anti-malware software, system fully updated and working perfectly. Any ideas or sympathy?

>

> ju

July 30, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

I'm ju.c, original poster.

I've had some time to think about the KB950759 install problem and I have an idea, but my

problem is fixed, so I don't have a test system.

Because the setup does a pre-condition check it makes sense to fool the installer.

Extract the files from KB950759 then search for the same files on your computer. I wonder

if deleting the copies that have the same file names as KB950759 that are in

C:\WINDOWS\system32\dllcache\ and anywhere else, except \system32\ or \Program

Files\Internet Explorer\ will be the trick.

My fix was uninstalling SP3. That replaced IE7 files, thus the KB950759 installed OK.

I'd love to know what the problem was, and if this works, I'll know.

Good luck!

ju.c

"sde" <sde@discussions.microsoft.com> wrote in message

news:02ECF648-FCC9-4B75-9A5C-0FE7A18CA4A4@microsoft.com...

> sde

>

> I dasabled the antivirus and the wondows fire wall but KB950759 still will

> not install. WHat else can I do to get this to install properly????

>

> "ju.c" wrote:

>

>> "Cumulative Security Update for Internet Explorer 7 for Windows XP (KB950759)"

>> installation fails on XP Pro SP3. Automatic Updates was the first try, after that

>> failed I downloaded the file from Microsoft Downloads. That too failed, so I tried the

>> Microsoft Update Site. Same thing - fails. It seems to do a precondition check and

>> something tells it to stop installing. Not anti-malware software, system fully updated

>> and working perfectly. Any ideas or sympathy?

>>

>> ju

July 30, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

Thanks ju.c

So, should I uninstall SP3 then install KB950759 then reinstall SP3?

"ju.c" wrote:

> I'm ju.c, original poster.

>

> I've had some time to think about the KB950759 install problem and I have an idea, but my

> problem is fixed, so I don't have a test system.

> Because the setup does a pre-condition check it makes sense to fool the installer.

> Extract the files from KB950759 then search for the same files on your computer. I wonder

> if deleting the copies that have the same file names as KB950759 that are in

> C:\WINDOWS\system32\dllcache\ and anywhere else, except \system32\ or \Program

> Files\Internet Explorer\ will be the trick.

>

> My fix was uninstalling SP3. That replaced IE7 files, thus the KB950759 installed OK.

>

> I'd love to know what the problem was, and if this works, I'll know.

>

> Good luck!

>

> ju.c

>

> "sde" <sde@discussions.microsoft.com> wrote in message

> news:02ECF648-FCC9-4B75-9A5C-0FE7A18CA4A4@microsoft.com...

> > sde

> >

> > I dasabled the antivirus and the wondows fire wall but KB950759 still will

> > not install. WHat else can I do to get this to install properly????

> >

> > "ju.c" wrote:

> >

> >> "Cumulative Security Update for Internet Explorer 7 for Windows XP (KB950759)"

> >> installation fails on XP Pro SP3. Automatic Updates was the first try, after that

> >> failed I downloaded the file from Microsoft Downloads. That too failed, so I tried the

> >> Microsoft Update Site. Same thing - fails. It seems to do a precondition check and

> >> something tells it to stop installing. Not anti-malware software, system fully updated

> >> and working perfectly. Any ideas or sympathy?

> >>

> >> ju

>

July 30, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

I uninstalled SP3, then re-installed it, then the update installed OK.

This is what I did:

1. Uninstall SP3.

2. Restart.

3. Run chkdsk.

Yes: Automatically fix file system errors.

No: Scan for and attempt recovery of bad sectors.

4. Install SP3.

5. Restart.

6. Restart again.

7. Install KB950759.

Good luck!

ju.c

"sde" <sde@discussions.microsoft.com> wrote in message

news:BE0375EB-5F73-4CF9-AE94-D5E612B49DF6@microsoft.com...

> Thanks ju.c

>

> So, should I uninstall SP3 then install KB950759 then reinstall SP3?

>

> "ju.c" wrote:

>

>> I'm ju.c, original poster.

>>

>> I've had some time to think about the KB950759 install problem and I have an idea, but

>> my

>> problem is fixed, so I don't have a test system.

>> Because the setup does a pre-condition check it makes sense to fool the installer.

>> Extract the files from KB950759 then search for the same files on your computer. I

>> wonder

>> if deleting the copies that have the same file names as KB950759 that are in

>> C:\WINDOWS\system32\dllcache\ and anywhere else, except \system32\ or \Program

>> Files\Internet Explorer\ will be the trick.

>>

>> My fix was uninstalling SP3. That replaced IE7 files, thus the KB950759 installed OK.

>>

>> I'd love to know what the problem was, and if this works, I'll know.

>>

>> Good luck!

>>

>> ju.c

>>

>> "sde" <sde@discussions.microsoft.com> wrote in message

>> news:02ECF648-FCC9-4B75-9A5C-0FE7A18CA4A4@microsoft.com...

>> > sde

>> >

>> > I dasabled the antivirus and the wondows fire wall but KB950759 still will

>> > not install. WHat else can I do to get this to install properly????

>> >

>> > "ju.c" wrote:

>> >

>> >> "Cumulative Security Update for Internet Explorer 7 for Windows XP (KB950759)"

>> >> installation fails on XP Pro SP3. Automatic Updates was the first try, after that

>> >> failed I downloaded the file from Microsoft Downloads. That too failed, so I tried

>> >> the

>> >> Microsoft Update Site. Same thing - fails. It seems to do a precondition check and

>> >> something tells it to stop installing. Not anti-malware software, system fully

>> >> updated

>> >> and working perfectly. Any ideas or sympathy?

>> >>

>> >> ju

>>

July 30, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

OK, I didn't read all the way through your post and I don't know if you

resolved your KB950759 issue but here is how I fixed it.

I had problem installing it on 2003 server. It would keep showing in

available auto update over and over again but it would repeatedly fail

to install. So I traced it back to KB951748 being recorded in registry

and not showing in installed updates.

So run regedit go to

\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\HotFix

and look for KB951748. It should be pretty much the last KB entry in

the list. Delete it and reboot. After that click Auto Update

notification (yellow shield) and install KB950759. It should install

just fine and prompt you to reboot. Do it. And than scan yourself again

for latest Microsoft Updates.

I hope this helps

Fixy

July 30, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

Thanks for your help ju.c I have good computer literacy but I dont know how

to uninstall SP3. How do I do this? Also, is it worth me messing around with

I dont want to have to reinstall windows again if I can help it. hte reason I

want fix the problem is that the update keeps flashing up in the screen but

it never isntalls properly its a real nuisance.

What do you think??

"ju.c" wrote:

> I uninstalled SP3, then re-installed it, then the update installed OK.

>

> This is what I did:

>

> 1. Uninstall SP3.

> 2. Restart.

> 3. Run chkdsk.

> Yes: Automatically fix file system errors.

> No: Scan for and attempt recovery of bad sectors.

> 4. Install SP3.

> 5. Restart.

> 6. Restart again.

> 7. Install KB950759.

>

> Good luck!

>

> ju.c

>

> "sde" <sde@discussions.microsoft.com> wrote in message

> news:BE0375EB-5F73-4CF9-AE94-D5E612B49DF6@microsoft.com...

> > Thanks ju.c

> >

> > So, should I uninstall SP3 then install KB950759 then reinstall SP3?

> >

> > "ju.c" wrote:

> >

> >> I'm ju.c, original poster.

> >>

> >> I've had some time to think about the KB950759 install problem and I have an idea, but

> >> my

> >> problem is fixed, so I don't have a test system.

> >> Because the setup does a pre-condition check it makes sense to fool the installer.

> >> Extract the files from KB950759 then search for the same files on your computer. I

> >> wonder

> >> if deleting the copies that have the same file names as KB950759 that are in

> >> C:\WINDOWS\system32\dllcache\ and anywhere else, except \system32\ or \Program

> >> Files\Internet Explorer\ will be the trick.

> >>

> >> My fix was uninstalling SP3. That replaced IE7 files, thus the KB950759 installed OK.

> >>

> >> I'd love to know what the problem was, and if this works, I'll know.

> >>

> >> Good luck!

> >>

> >> ju.c

> >>

> >> "sde" <sde@discussions.microsoft.com> wrote in message

> >> news:02ECF648-FCC9-4B75-9A5C-0FE7A18CA4A4@microsoft.com...

> >> > sde

> >> >

> >> > I dasabled the antivirus and the wondows fire wall but KB950759 still will

> >> > not install. WHat else can I do to get this to install properly????

> >> >

> >> > "ju.c" wrote:

> >> >

> >> >> "Cumulative Security Update for Internet Explorer 7 for Windows XP (KB950759)"

> >> >> installation fails on XP Pro SP3. Automatic Updates was the first try, after that

> >> >> failed I downloaded the file from Microsoft Downloads. That too failed, so I tried

> >> >> the

> >> >> Microsoft Update Site. Same thing - fails. It seems to do a precondition check and

> >> >> something tells it to stop installing. Not anti-malware software, system fully

> >> >> updated

> >> >> and working perfectly. Any ideas or sympathy?

> >> >>

> >> >> ju

> >>

>

July 31, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

RE: "how to uninstall SP3"

Is it not in 'Add or Remove Programs'?

RE: "is it worth me messing around with, I don't want to have to reinstall Windows again

if I can help it"

Re-installing SP3 actually fixed numerous problems for me. Now everything works perfectly.

I would say it's worth it. KB950759 is an important IE security update.

Create a System Restore point before hand, just in case.

ju.c

"sde" <sde@discussions.microsoft.com> wrote in message

news:F1C7F4ED-862D-4D13-80E6-ECCD9F53AE7F@microsoft.com...

> Thanks for your help ju.c I have good computer literacy but I dont know how

> to uninstall SP3. How do I do this? Also, is it worth me messing around with

> I dont want to have to reinstall windows again if I can help it. hte reason I

> want fix the problem is that the update keeps flashing up in the screen but

> it never isntalls properly its a real nuisance.

>

> What do you think??

>

> "ju.c" wrote:

>

>> I uninstalled SP3, then re-installed it, then the update installed OK.

>>

>> This is what I did:

>>

>> 1. Uninstall SP3.

>> 2. Restart.

>> 3. Run chkdsk.

>> Yes: Automatically fix file system errors.

>> No: Scan for and attempt recovery of bad sectors.

>> 4. Install SP3.

>> 5. Restart.

>> 6. Restart again.

>> 7. Install KB950759.

>>

>> Good luck!

>>

>> ju.c

>>

>> "sde" <sde@discussions.microsoft.com> wrote in message

>> news:BE0375EB-5F73-4CF9-AE94-D5E612B49DF6@microsoft.com...

>> > Thanks ju.c

>> >

>> > So, should I uninstall SP3 then install KB950759 then reinstall SP3?

>> >

>> > "ju.c" wrote:

>> >

>> >> I'm ju.c, original poster.

>> >>

>> >> I've had some time to think about the KB950759 install problem and I have an idea,

>> >> but

>> >> my

>> >> problem is fixed, so I don't have a test system.

>> >> Because the setup does a pre-condition check it makes sense to fool the installer.

>> >> Extract the files from KB950759 then search for the same files on your computer. I

>> >> wonder

>> >> if deleting the copies that have the same file names as KB950759 that are in

>> >> C:\WINDOWS\system32\dllcache\ and anywhere else, except \system32\ or \Program

>> >> Files\Internet Explorer\ will be the trick.

>> >>

>> >> My fix was uninstalling SP3. That replaced IE7 files, thus the KB950759 installed

>> >> OK.

>> >>

>> >> I'd love to know what the problem was, and if this works, I'll know.

>> >>

>> >> Good luck!

>> >>

>> >> ju.c

>> >>

>> >> "sde" <sde@discussions.microsoft.com> wrote in message

>> >> news:02ECF648-FCC9-4B75-9A5C-0FE7A18CA4A4@microsoft.com...

>> >> > sde

>> >> >

>> >> > I dasabled the antivirus and the wondows fire wall but KB950759 still will

>> >> > not install. WHat else can I do to get this to install properly????

>> >> >

>> >> > "ju.c" wrote:

>> >> >

>> >> >> "Cumulative Security Update for Internet Explorer 7 for Windows XP (KB950759)"

>> >> >> installation fails on XP Pro SP3. Automatic Updates was the first try, after that

>> >> >> failed I downloaded the file from Microsoft Downloads. That too failed, so I

>> >> >> tried

>> >> >> the

>> >> >> Microsoft Update Site. Same thing - fails. It seems to do a precondition check

>> >> >> and

>> >> >> something tells it to stop installing. Not anti-malware software, system fully

>> >> >> updated

>> >> >> and working perfectly. Any ideas or sympathy?

>> >> >>

>> >> >> ju

>> >>

>>

July 31, 2008

Re: Security Update for IE7 WinXP KB950759 fails to install

No its not, my version of windows is an SP3 version built in

"ju.c" wrote:

> RE: "how to uninstall SP3"

>

> Is it not in 'Add or Remove Programs'?

>

> RE: "is it worth me messing around with, I don't want to have to reinstall Windows again

> if I can help it"

>

> Re-installing SP3 actually fixed numerous problems for me. Now everything works perfectly.

> I would say it's worth it. KB950759 is an important IE security update.

> Create a System Restore point before hand, just in case.

>

> ju.c

>

> "sde" <sde@discussions.microsoft.com> wrote in message

> news:F1C7F4ED-862D-4D13-80E6-ECCD9F53AE7F@microsoft.com...

> > Thanks for your help ju.c I have good computer literacy but I dont know how

> > to uninstall SP3. How do I do this? Also, is it worth me messing around with

> > I dont want to have to reinstall windows again if I can help it. hte reason I

> > want fix the problem is that the update keeps flashing up in the screen but

> > it never isntalls properly its a real nuisance.

> >

> > What do you think??

> >

> > "ju.c" wrote:

> >

> >> I uninstalled SP3, then re-installed it, then the update installed OK.

> >>

> >> This is what I did:

> >>

> >> 1. Uninstall SP3.

> >> 2. Restart.

> >> 3. Run chkdsk.

> >> Yes: Automatically fix file system errors.

> >> No: Scan for and attempt recovery of bad sectors.

> >> 4. Install SP3.

> >> 5. Restart.

> >> 6. Restart again.

> >> 7. Install KB950759.

> >>

> >> Good luck!

> >>

> >> ju.c

> >>

> >> "sde" <sde@discussions.microsoft.com> wrote in message

> >> news:BE0375EB-5F73-4CF9-AE94-D5E612B49DF6@microsoft.com...

> >> > Thanks ju.c

> >> >

> >> > So, should I uninstall SP3 then install KB950759 then reinstall SP3?

> >> >

> >> > "ju.c" wrote:

> >> >

> >> >> I'm ju.c, original poster.

> >> >>

> >> >> I've had some time to think about the KB950759 install problem and I have an idea,

> >> >> but

> >> >> my

> >> >> problem is fixed, so I don't have a test system.

> >> >> Because the setup does a pre-condition check it makes sense to fool the installer.

> >> >> Extract the files from KB950759 then search for the same files on your computer. I

> >> >> wonder

> >> >> if deleting the copies that have the same file names as KB950759 that are in

> >> >> C:\WINDOWS\system32\dllcache\ and anywhere else, except \system32\ or \Program

> >> >> Files\Internet Explorer\ will be the trick.

> >> >>

> >> >> My fix was uninstalling SP3. That replaced IE7 files, thus the KB950759 installed

> >> >> OK.

> >> >>

> >> >> I'd love to know what the problem was, and if this works, I'll know.

> >> >>

> >> >> Good luck!

> >> >>

> >> >> ju.c

> >> >>

> >> >> "sde" <sde@discussions.microsoft.com> wrote in message

> >> >> news:02ECF648-FCC9-4B75-9A5C-0FE7A18CA4A4@microsoft.com...

> >> >> > sde

> >> >> >

> >> >> > I dasabled the antivirus and the wondows fire wall but KB950759 still will

> >> >> > not install. WHat else can I do to get this to install properly????

> >> >> >

> >> >> > "ju.c" wrote:

> >> >> >

> >> >> >> "Cumulative Security Update for Internet Explorer 7 for Windows XP (KB950759)"

> >> >> >> installation fails on XP Pro SP3. Automatic Updates was the first try, after that

> >> >> >> failed I downloaded the file from Microsoft Downloads. That too failed, so I

> >> >> >> tried

> >> >> >> the

> >> >> >> Microsoft Update Site. Same thing - fails. It seems to do a precondition check

> >> >> >> and

> >> >> >> something tells it to stop installing. Not anti-malware software, system fully

> >> >> >> updated

> >> >> >> and working perfectly. Any ideas or sympathy?

> >> >> >>

> >> >> >> ju

> >> >>

> >>

>

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