Guest ChrisRob Posted June 11, 2008 Posted June 11, 2008 We give project managers access to tsadmin. Occacionally when the PM is done remoting a users session the user will only get a black screen. They are unable to logoff and have to hit the X to get out. Does anyone have any information on what could be causing this? Thanks for your help.
Guest Munindra Das [MSFT] Posted June 14, 2008 Posted June 14, 2008 Re: Black screen after remoting a session What Windows OS (Server and Client) are you running? Are there any events logged in the event log when this happens? -- Thanks! This posting is provided "AS IS" with no warranties, and confers no rights. "ChrisRob" <ChrisRob@discussions.microsoft.com> wrote in message news:49E8B119-517E-4FB8-BBC2-01C0F3ECACF0@microsoft.com... > We give project managers access to tsadmin. Occacionally when the PM is > done > remoting a users session the user will only get a black screen. They are > unable to logoff and have to hit the X to get out. Does anyone have any > information on what could be causing this? Thanks for your help.
Guest ChrisRob Posted July 17, 2008 Posted July 17, 2008 Re: Black screen after remoting a session Well, this is really delayed, but the server is 2003 enterprise, and the client is XP sp2. I don't see any events in the log. Basically what happens, is i'll log into a session to help the user. When i'm done I'll ctrl+* to get out, and there screen will go black/blank. If they hit the X to disconnect they get the same screen when they log back in (unless the session times out first). It's not just when i remote their sessions it also happens when Senior PMs help their junior PMs. It doesn't happen all the time either. Thanks for any help anyone can offer up. "Munindra Das [MSFT]" wrote: > What Windows OS (Server and Client) are you running? Are there any events > logged in the event log when this happens? > > -- > > Thanks! > > This posting is provided "AS IS" with no warranties, and confers no rights. > > "ChrisRob" <ChrisRob@discussions.microsoft.com> wrote in message > news:49E8B119-517E-4FB8-BBC2-01C0F3ECACF0@microsoft.com... > > We give project managers access to tsadmin. Occacionally when the PM is > > done > > remoting a users session the user will only get a black screen. They are > > unable to logoff and have to hit the X to get out. Does anyone have any > > information on what could be causing this? Thanks for your help. > >
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