Guest James Posted June 11, 2008 Posted June 11, 2008 Why doesn't microsoft make it clear about whether remote assistance requests can be accepted in XP home. The information in various tech forums is very contradictory. From my own experiments I can say that it is only possible to accept help requests if you are running XP Pro - you can only send them in XP home. I think this needs clarification once and for all from microsoft.
Guest Nepatsfan Posted June 11, 2008 Posted June 11, 2008 Re: Remote assistance "James" <James@discussions.microsoft.com> wrote in message news:9D8B7DA6-9219-4F5B-8785-ABBE547A44F8@microsoft.com... > Why doesn't microsoft make it clear about whether remote assistance requests > can be accepted in XP home. The information in various tech forums is very > contradictory. From my own experiments I can say that it is only possible to > accept help requests if you are running XP Pro - you can only send them in XP > home. I think this needs clarification once and for all from microsoft. Windows XP Home Edition is fully capable of responding to a request for Remote Assistance. If you are having problems providing remote assistance, it's not due to the version of XP installed on your computer. Problems with Remote Assistance are often the result of network configuration. Routers are the usual culprits. What XP Home can't do that XP Pro can is act as a host for a Remote Desktop session. Nepatsfan
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