Guest MARILYN Posted June 12, 2008 Posted June 12, 2008 I am having trouble getting the automatic updates to turn on so it keeps telling me that my computer might be at risk. I have gone into the Microsoft website to get help but when I did what it said I received an error #Ox79969422. I emailed support and they advised me to post this help message on the Microsoft Newsgroups. Any help you can gve me will be appreciated. Thanks, -- MJW
Guest MowGreen [MVP] Posted June 12, 2008 Posted June 12, 2008 Re: Automatic Updates won't turn on Marilyn, * Right * click the My Computer icon, either on the Desktop or the Start Menu, and choose Manage In the left frame, click the plus sign next to Services and Applications Click on Services to highlight it In the right frame locate Automatic Updates Click on it Now click the Start the service link just to the left. Did the service start ... was there an Error 1508 ? IF the service can start, then click Apply, OK and close the services console. IF not and the 1508 error came up, then that's a strong indication that the system is infested with a malware known as Vundo/Virtumonde. If that's the case then suggest you seek assistance at a reputable anti-malware forum. Please read the guideline of the forum of your choice prior to posting there: http://www.atribune.org/forums/index.php?showforum=9 http://aumha.net/viewforum.php?f=30 http://www.bleepingcomputer.com/forums/forum22.html http://castlecops.com/forum67.html http://www.dslreports.com/forum/cleanup http://www.cybertechhelp.com/forums/forumdisplay.php?f=25 http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html http://gladiator-antivirus.com/forum/index.php?showforum=170 http://spywarewarrior.com/viewforum.php?f=5 After the system is cleaned up, if the AU service still won't function, then go here: http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656 Download the AU|WU Reset Tool from the link on the bottom of the above page and save it. After the download completes, close all open programs and browsers. Now run au_client_toolv77a_redist.exe Restart the system. AU should now be running. MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== MARILYN wrote: > I am having trouble getting the automatic updates to turn on so it keeps > telling me that my computer might be at risk. I have gone into the Microsoft > website to get help but when I did what it said I received an error > #Ox79969422. > > I emailed support and they advised me to post this help message on the > Microsoft Newsgroups. > > Any help you can gve me will be appreciated. > > Thanks,
Guest BOWWAGGIEWILLIE Posted June 12, 2008 Posted June 12, 2008 RE: Automatic Updates won't turn on DEAR FRIEND ;I HAVE THE SAME PROBLEM ,AND I DID WHAT YOU SAID TO DO FOR HER ,I DIDNT GET ANY ERROR MESSAGE ,BUT IT STILL DIDNT TURN ON WINDOWS UP DATE . AND I STILL GET THE WINDOWS ALERT. I DONT KNOW WHAT ELSE TO DO CAN YOU HELP. THANKS BOWWAGGIEWILLIE@AOL.COM PLEASE E MAIL ME "MARILYN" wrote: > I am having trouble getting the automatic updates to turn on so it keeps > telling me that my computer might be at risk. I have gone into the Microsoft > website to get help but when I did what it said I received an error > #Ox79969422. > > I emailed support and they advised me to post this help message on the > Microsoft Newsgroups. > > Any help you can gve me will be appreciated. > > Thanks, > -- > MJW
Guest MowGreen [MVP] Posted June 12, 2008 Posted June 12, 2008 Re: Automatic Updates won't turn on IF you've already scanned the system for the presence of Vundo and it is not resident, then see: You cannot manually start the Automatic Updates service and you receive an "Error 1058" error message on a computer that is running Windows XP or Windows XP Tablet PC Edition 2005 http://support.microsoft.com/kb/896224 If no joy: The Automatic Updates feature is unavailable or you receive an error message when you try to enable this feature on a Windows XP-based computer: “We are sorry the Security Center could not change the Automatic Updates settings” http://support.microsoft.com/kb/919745 MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== BOWWAGGIEWILLIE wrote: > DEAR FRIEND ;I HAVE THE SAME PROBLEM ,AND I DID WHAT YOU SAID TO DO FOR HER > ,I DIDNT GET ANY ERROR MESSAGE ,BUT IT STILL DIDNT TURN ON WINDOWS UP DATE . > AND I STILL GET THE WINDOWS ALERT. I DONT KNOW WHAT ELSE TO DO CAN YOU HELP. > THANKS BOWWAGGIEWILLIE@AOL.COM PLEASE E MAIL ME > > "MARILYN" wrote: > > >>I am having trouble getting the automatic updates to turn on so it keeps >>telling me that my computer might be at risk. I have gone into the Microsoft >>website to get help but when I did what it said I received an error >>#Ox79969422. >> >>I emailed support and they advised me to post this help message on the >>Microsoft Newsgroups. >> >>Any help you can gve me will be appreciated. >> >>Thanks, >>-- >>MJW
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