System restore not working

[Guest Big RonG]

I have been hit hard by some piece of malware. (Defender, Panda, etc. have

all failed to stop the damage.) I believe that the malware has been

eliminated by hunting it down and deleting it. However, it left me with a

nearly non-functional Start menu and various permissions problems. Yes it

was VERY nasty.

 

If I could use a restore point, I think that I could cure my woes - BUT....

System Restore is not functional. The only way that I can run it is from

SAFE Administrator mode and then it cycles repeatedly (hopelessly) through

the initial question. Search, Task Manager and other system tools return

this error - A Runtime Error has occurred. Do you wish to debug? Line: 0

Error: Object expected.

 

I really can't afford to wipe and re-install as I have years of business

data on this computer in my home office. Hopefully, someone has seen this

type of damage and can give me a roadmap to survival.

[Guest GreenieLeBrun]

Re: System restore not working

 

 

 

Big RonG wrote:

> I have been hit hard by some piece of malware. (Defender, Panda,

> etc. have all failed to stop the damage.) I believe that the malware

> has been eliminated by hunting it down and deleting it. However, it

> left me with a nearly non-functional Start menu and various

> permissions problems. Yes it was VERY nasty.

>

> If I could use a restore point, I think that I could cure my woes -

> BUT.... System Restore is not functional. The only way that I can

> run it is from SAFE Administrator mode and then it cycles repeatedly

> (hopelessly) through the initial question. Search, Task Manager and

> other system tools return this error - A Runtime Error has occurred.

> Do you wish to debug? Line: 0 Error: Object expected.

>

> I really can't afford to wipe and re-install as I have years of

> business data on this computer in my home office. Hopefully, someone

> has seen this type of damage and can give me a roadmap to survival.

 

Your years of business data should be OK because it will be on those

external backup drives/CDs/DVD etc that you regularly do won't it?

 

Assuming that you do not perform regular backups to external storage devices

the remove the drive from the machine and place it in an external enclosure

and connect it to another machine and back up the data (you could also place

it a a slave drive inside another machine to back up the data).

 

Once the data is backed up and readable you take steps to fix your problem.

 

Did your machine come with a proper XP CD? If so then try a repair install

:-

 

How to perform an in-place upgrade (reinstallation) of Windows

http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

 

How to Perform a Windows XP Repair Install

http://michaelstevenstech.com/XPrepairinstall.htm

 

If your machine came with a reovery partition or recovery CDs the check with

the manufacturer to see if what they supplied will permit a repair install.

[Guest Gerry]

Re: System restore not working

 

Ron

 

The simplest approach could well be to re-install but you should

recover your business data first.

 

Place the hard drive in another computer as a second hard drive and copy

the data to removable media. A small computer repair shop will do this

for you if you do not have easy access to another Desktop computer.

 

Malware often targets windows features like Task Manager, Event Viewer ,

System Restoreetc which help a user to undo whatever damage the malware

intends to do.

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

 

Big RonG wrote:

> I have been hit hard by some piece of malware. (Defender, Panda,

> etc. have all failed to stop the damage.) I believe that the malware

> has been eliminated by hunting it down and deleting it. However, it

> left me with a nearly non-functional Start menu and various

> permissions problems. Yes it was VERY nasty.

>

> If I could use a restore point, I think that I could cure my woes -

> BUT.... System Restore is not functional. The only way that I can

> run it is from SAFE Administrator mode and then it cycles repeatedly

> (hopelessly) through the initial question. Search, Task Manager and

> other system tools return this error - A Runtime Error has occurred.

> Do you wish to debug? Line: 0 Error: Object expected.

>

> I really can't afford to wipe and re-install as I have years of

> business data on this computer in my home office. Hopefully, someone

> has seen this type of damage and can give me a roadmap to survival.

[Guest Kelly]

Re: System restore not working

 

Have you tried to reset System Restore? Is it set to automatic here:

Start/Run: services.msc

 

Also do a search for sr.inf and sr.sys - right click install.

 

--

 

All the Best,

Kelly (MS-MVP/DTS&XP)

 

Taskbar Repair Tool Plus!

http://www.kellys-korner-xp.com/taskbarplus!.htm

 

SupportSpace

http://www.supportspace.com/pages?aiu=kellyskorner

 

"Big RonG" <Big RonG@discussions.microsoft.com> wrote in message

news:C272EAF9-1E94-4A66-8796-CAEB404C5D99@microsoft.com...

>I have been hit hard by some piece of malware. (Defender, Panda, etc. have

> all failed to stop the damage.) I believe that the malware has been

> eliminated by hunting it down and deleting it. However, it left me with a

> nearly non-functional Start menu and various permissions problems. Yes it

> was VERY nasty.

>

> If I could use a restore point, I think that I could cure my woes -

> BUT....

> System Restore is not functional. The only way that I can run it is from

> SAFE Administrator mode and then it cycles repeatedly (hopelessly) through

> the initial question. Search, Task Manager and other system tools return

> this error - A Runtime Error has occurred. Do you wish to debug? Line: 0

> Error: Object expected.

>

> I really can't afford to wipe and re-install as I have years of business

> data on this computer in my home office. Hopefully, someone has seen this

> type of damage and can give me a roadmap to survival.

[Guest Big RonG]

Re: System restore not working

 

 

 

"Kelly" wrote:

> Have you tried to reset System Restore? Is it set to automatic here:

> Start/Run: services.msc

>

> Also do a search for sr.inf and sr.sys - right click install.

>

Search, Task Manager and other system tools return

this error - A Runtime Error has occurred. Do you wish to debug?

Line: 0

Error: Object expected.

 

Good ideas Kelly - but as you see from my initial post, those routes have

been removed.

 

Big RonG

[Guest Big RonG]

Re: System restore not working

 

 

 

"GreenieLeBrun" wrote:

>

>

> Big RonG wrote:

> > I have been hit hard by some piece of malware. (Defender, Panda,

> > etc. have all failed to stop the damage.) I believe that the malware

> > has been eliminated by hunting it down and deleting it. However, it

> > left me with a nearly non-functional Start menu and various

> > permissions problems. Yes it was VERY nasty.

> >

> > If I could use a restore point, I think that I could cure my woes -

> > BUT.... System Restore is not functional. The only way that I can

> > run it is from SAFE Administrator mode and then it cycles repeatedly

> > (hopelessly) through the initial question. Search, Task Manager and

> > other system tools return this error - A Runtime Error has occurred.

> > Do you wish to debug? Line: 0 Error: Object expected.

> >

> > I really can't afford to wipe and re-install as I have years of

> > business data on this computer in my home office. Hopefully, someone

> > has seen this type of damage and can give me a roadmap to survival.

>

> Your years of business data should be OK because it will be on those

> external backup drives/CDs/DVD etc that you regularly do won't it?

>

> Assuming that you do not perform regular backups to external storage devices

> the remove the drive from the machine and place it in an external enclosure

> and connect it to another machine and back up the data (you could also place

> it a a slave drive inside another machine to back up the data).

>

> Once the data is backed up and readable you take steps to fix your problem.

>

> Did your machine come with a proper XP CD? If so then try a repair install

> :-

>

> How to perform an in-place upgrade (reinstallation) of Windows

> http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

>

> How to Perform a Windows XP Repair Install

> http://michaelstevenstech.com/XPrepairinstall.htm

>

> If your machine came with a reovery partition or recovery CDs the check with

> the manufacturer to see if what they supplied will permit a repair install.

>

>

What I don't understand is why the OEM CD will not do the repair install?

Who is the multi-million dollar idiot that said to remove that feature from

the OEM release?

[Guest Daave]

Re: System restore not working

 

"Big RonG" <BigRonG@discussions.microsoft.com> wrote in message

news:0D58D63A-9A53-4DAA-B367-AA361D963823@microsoft.com...

>

>

> "GreenieLeBrun" wrote:

>> If your machine came with a reovery partition or recovery CDs the

>> check with

>> the manufacturer to see if what they supplied will permit a repair

>> install.

>>

>>

> What I don't understand is why the OEM CD will not do the repair

> install?

> Who is the multi-million dollar idiot that said to remove that feature

> from

> the OEM release?

 

Many times, the OEM CD *will* do a repair install. Of course it depends

on the type of CD you have. What is the make and model of your PC? What

type of CD do you have?