Guest Clamorous Posted June 12, 2008 Posted June 12, 2008 I'm using a Dell OptiPlex 745, Windows XP Professional, SP2 with all updates (probably except the last since this is a corporate machine and IT takes care of the updates). I usually have two Windows Explorer windows ope all the time. I run into a problem that seems to be getting more frequent where, when trying to open another window (right click start and select Explore) I get a message that it encountered a problem and needs to close, ya-da, ya-da, ya-da. From this point on I can't open another Explorere window. Sometimes I can start "My Computer". If it does start, when I go to close it I'll get the same error. Or, sometimes I get the error message when trying to open (double clicking My Computer on the Desktop). In either case from this point on I can't open either. When I double click on My Computer the hourglass flashes quickly, then nothing. Not even an error message. Another strange point is that when I get the first error message and exit that window, the two open Window Explorer windows stay, other times they go away too. Last week I had this problem immediately after booting on Monday morning. This week the problem didn't show up until Wednesday afternoon. Last week I rebooted the PC and didn't have a problem for the remainder of the week. IT has scanned the PC and didn't find anything. Any ideas? Thank you.
Guest Elmo Posted June 12, 2008 Posted June 12, 2008 Re: Windows Explorer fails to open Clamorous wrote: > I'm using a Dell OptiPlex 745, Windows XP Professional, SP2 with all > updates (probably except the last since this is a corporate machine > and IT takes care of the updates). > > I usually have two Windows Explorer windows ope all the time. I run > into a problem that seems to be getting more frequent where, when > trying to open another window (right click start and select Explore) I > get a message that it encountered a problem and needs to close, ya-da, > ya-da, ya-da. From this point on I can't open another Explorer > window. Sometimes I can start "My Computer". If it does start, when I > go to close it I'll get the same error. Or, sometimes I get the error > message when trying to open (double clicking My Computer on the > Desktop). In either case from this point on I can't open either. When > I double click on My Computer the hourglass flashes quickly, then > nothing. Not even an error message. Another strange point is that when > I get the first error message and exit that window, the two open > Window Explorer windows stay, other times they go away too. > > Last week I had this problem immediately after booting on Monday > morning. This week the problem didn't show up until Wednesday > afternoon. Last week I rebooted the PC and didn't have a problem for > the remainder of the week. > > IT has scanned the PC and didn't find anything. > > Any ideas? > Thank you. Click Start, Run, type SFC /SCANNOW, click OK. If any files are damaged or missing, they'll be replaced. You may need to reboot afterwards so damaged files will be replaced. -- Joe =o)
Guest Ron Badour Posted June 12, 2008 Posted June 12, 2008 Re: Windows Explorer fails to open I would suspect malware or another program running in the background is causing the problem. Malware can be detected by any number of good programs (SpyBot for one) and the other is detected using this method: How to perform advanced clean-boot troubleshooting in Windows XP http://support.microsoft.com/?kbid=316434 Spybot: http://www.safer-networking.org/en/download/ Since the problem is not consistent, it might be a real bear to track down. -- Regards Ron Badour MS MVP 1997 - 2008 "Clamorous" <Joseph.Sander@goodrich.com> wrote in message news:218c7710-685e-4b54-86fd-e47a5ac273a8@t54g2000hsg.googlegroups.com... > I'm using a Dell OptiPlex 745, Windows XP Professional, SP2 with all > updates (probably except the last since this is a corporate machine > and IT takes care of the updates). > > I usually have two Windows Explorer windows ope all the time. I run > into a problem that seems to be getting more frequent where, when > trying to open another window (right click start and select Explore) I > get a message that it encountered a problem and needs to close, ya-da, > ya-da, ya-da. From this point on I can't open another Explorere > window. Sometimes I can start "My Computer". If it does start, when I > go to close it I'll get the same error. Or, sometimes I get the error > message when trying to open (double clicking My Computer on the > Desktop). In either case from this point on I can't open either. When > I double click on My Computer the hourglass flashes quickly, then > nothing. Not even an error message. Another strange point is that when > I get the first error message and exit that window, the two open > Window Explorer windows stay, other times they go away too. > > Last week I had this problem immediately after booting on Monday > morning. This week the problem didn't show up until Wednesday > afternoon. Last week I rebooted the PC and didn't have a problem for > the remainder of the week. > > IT has scanned the PC and didn't find anything. > > Any ideas? > Thank you.
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