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Automatic updates 6/12/08 erased all saved docs on c:\


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Guest DancingTeddy
Posted

Did anyone else experience the loss of saved files on the C:\ drive after the

latest updates on 6/12/08? Overngiht, the following loaded: kb950759,

kb890830, kb951698, kb950762, kb950760 and kb951376. After the automatic

reboot, my screen theme changed, icons are missing, *all* files stored in My

Documents are gone (family photos, thousands of music files and artwork,

resumes, bookmarks, etc.) and I cannot perform a System Restore to an earlier

date. I get error messages about the registry and perhaps not having

sufficient administrative privileges. The system assigns a 'temporary

profile' then finishes its launch. What puzzles me is that some of my

programs and icons are still around, but not all of the ones I used everyday!

Does anyone have any ideas?? Thanks!

Posted

Re: Automatic updates 6/12/08 erased all saved docs on c:\

 

DancingTeddy <DancingTeddy@discussions.microsoft.com> wrote:

>Did anyone else experience the loss of saved files on the C:\ drive after the

>latest updates on 6/12/08? Overngiht, the following loaded: kb950759,

>kb890830, kb951698, kb950762, kb950760 and kb951376. After the automatic

>reboot, my screen theme changed, icons are missing, *all* files stored in My

>Documents are gone (family photos, thousands of music files and artwork,

>resumes, bookmarks, etc.) and I cannot perform a System Restore to an earlier

>date. I get error messages about the registry and perhaps not having

>sufficient administrative privileges. The system assigns a 'temporary

>profile' then finishes its launch. What puzzles me is that some of my

>programs and icons are still around, but not all of the ones I used everyday!

> Does anyone have any ideas?? Thanks!

 

The system should have created a restore point before installing the

updates.

 

Restore back to that point.

Guest Nepatsfan
Posted

Re: Automatic updates 6/12/08 erased all saved docs on c:\

 

"DancingTeddy" <DancingTeddy@discussions.microsoft.com> wrote in message

news:0360E50B-A030-4821-AD6F-6B9C9EE524E6@microsoft.com...

> Did anyone else experience the loss of saved files on the C:\ drive after the

> latest updates on 6/12/08? Overngiht, the following loaded: kb950759,

> kb890830, kb951698, kb950762, kb950760 and kb951376. After the automatic

> reboot, my screen theme changed, icons are missing, *all* files stored in My

> Documents are gone (family photos, thousands of music files and artwork,

> resumes, bookmarks, etc.) and I cannot perform a System Restore to an earlier

> date. I get error messages about the registry and perhaps not having

> sufficient administrative privileges. The system assigns a 'temporary

> profile' then finishes its launch. What puzzles me is that some of my

> programs and icons are still around, but not all of the ones I used everyday!

> Does anyone have any ideas?? Thanks!

 

 

Take a look at the folders stored in the C:\Documents and Settings folder. You

may find your old files within one of them. Look for a folder with the same name

as your user account.

 

If you find your files, you might want to back them up to CD/DVD or an external

hard drive. That way, if something like this happens in the future, you won't

have to look for them.

 

As for trying fix the problem, you might want to logon with the built-in

Administrator account and see if your can run System Restore. How you log on

with the Administrator account depends on what version of XP you have installed

on your computer.

 

XP Home Edition

 

To logon with the built-in Administrator account in XP Home Edition you have to

restart the computer and boot into Safe Mode.

To start in Safe Mode, reboot your computer and start tapping the F8 key as soon

as you see anything displayed

on the screen.

Keep hitting F8 until the Advanced Startup Options menu appears.

Use the up and down arrow keys on your keyboard to select Safe Mode.

Hit Enter.

Click on the Administrator icon.

Unless you changed it, the password should be blank.

 

XP Professional

Go to Start -> Log Off and log off from your account.

If the Welcome screen is displayed, hit the Ctrl + Alt + Del key combination

twice.

This should bring up the Log on to Windows dialog.

Enter Administrator in the User Name box.

If you set up a password for this account, enter it now. Otherwise, leave the

password box blank.

 

Good luck

 

Nepatsfan

Guest Lil' Dave
Posted

Re: Automatic updates 6/12/08 erased all saved docs on c:\

 

"DancingTeddy" <DancingTeddy@discussions.microsoft.com> wrote in message

news:0360E50B-A030-4821-AD6F-6B9C9EE524E6@microsoft.com...

> Did anyone else experience the loss of saved files on the C:\ drive after

> the

> latest updates on 6/12/08? Overngiht, the following loaded: kb950759,

> kb890830, kb951698, kb950762, kb950760 and kb951376. After the automatic

> reboot, my screen theme changed, icons are missing, *all* files stored in

> My

> Documents are gone (family photos, thousands of music files and artwork,

> resumes, bookmarks, etc.) and I cannot perform a System Restore to an

> earlier

> date. I get error messages about the registry and perhaps not having

> sufficient administrative privileges. The system assigns a 'temporary

> profile' then finishes its launch. What puzzles me is that some of my

> programs and icons are still around, but not all of the ones I used

> everyday!

> Does anyone have any ideas?? Thanks!

 

Dunno. I am on dial-up, and cut short the download of IE 7 update

(KB950759). The rest of the KBs are installed now. No problems. Will

finish the IE update download tonight. Rejoin here if have similar probems.

--

Dave

Guest DancingTeddy
Posted

Re: Automatic updates 6/12/08 erased all saved docs on c:\

 

Thank you! After posting the topic, I searched the C:\ drive and found my

files, etc. in a folder marked 'Owner'. What a relief! But at Startup the

user account logon, although marked Owner/Administrator has been reset as

though never used. I will try your suggestions to see if the Safe Mode

Startup resets it to the way it was.

 

Sorry - it was a very frustrating day at work, then this - ugh! Thanks again!

 

"Nepatsfan" wrote:

> "DancingTeddy" <DancingTeddy@discussions.microsoft.com> wrote in message

> news:0360E50B-A030-4821-AD6F-6B9C9EE524E6@microsoft.com...

> > Did anyone else experience the loss of saved files on the C:\ drive after the

> > latest updates on 6/12/08? Overngiht, the following loaded: kb950759,

> > kb890830, kb951698, kb950762, kb950760 and kb951376. After the automatic

> > reboot, my screen theme changed, icons are missing, *all* files stored in My

> > Documents are gone (family photos, thousands of music files and artwork,

> > resumes, bookmarks, etc.) and I cannot perform a System Restore to an earlier

> > date. I get error messages about the registry and perhaps not having

> > sufficient administrative privileges. The system assigns a 'temporary

> > profile' then finishes its launch. What puzzles me is that some of my

> > programs and icons are still around, but not all of the ones I used everyday!

> > Does anyone have any ideas?? Thanks!

>

>

> Take a look at the folders stored in the C:\Documents and Settings folder. You

> may find your old files within one of them. Look for a folder with the same name

> as your user account.

>

> If you find your files, you might want to back them up to CD/DVD or an external

> hard drive. That way, if something like this happens in the future, you won't

> have to look for them.

>

> As for trying fix the problem, you might want to logon with the built-in

> Administrator account and see if your can run System Restore. How you log on

> with the Administrator account depends on what version of XP you have installed

> on your computer.

>

> XP Home Edition

>

> To logon with the built-in Administrator account in XP Home Edition you have to

> restart the computer and boot into Safe Mode.

> To start in Safe Mode, reboot your computer and start tapping the F8 key as soon

> as you see anything displayed

> on the screen.

> Keep hitting F8 until the Advanced Startup Options menu appears.

> Use the up and down arrow keys on your keyboard to select Safe Mode.

> Hit Enter.

> Click on the Administrator icon.

> Unless you changed it, the password should be blank.

>

> XP Professional

> Go to Start -> Log Off and log off from your account.

> If the Welcome screen is displayed, hit the Ctrl + Alt + Del key combination

> twice.

> This should bring up the Log on to Windows dialog.

> Enter Administrator in the User Name box.

> If you set up a password for this account, enter it now. Otherwise, leave the

> password box blank.

>

> Good luck

>

> Nepatsfan

>

>

>

>

Guest Nepatsfan
Posted

Re: Automatic updates 6/12/08 erased all saved docs on c:\

 

You're welcome.

 

Nepatsfan

 

"DancingTeddy" <DancingTeddy@discussions.microsoft.com> wrote in message

news:F9EB687A-5C1D-471E-8400-41EEB766FE2F@microsoft.com...

> Thank you! After posting the topic, I searched the C:\ drive and found my

> files, etc. in a folder marked 'Owner'. What a relief! But at Startup the

> user account logon, although marked Owner/Administrator has been reset as

> though never used. I will try your suggestions to see if the Safe Mode

> Startup resets it to the way it was.

>

> Sorry - it was a very frustrating day at work, then this - ugh! Thanks again!

>

> "Nepatsfan" wrote:

>

>> "DancingTeddy" <DancingTeddy@discussions.microsoft.com> wrote in message

>> news:0360E50B-A030-4821-AD6F-6B9C9EE524E6@microsoft.com...

>> > Did anyone else experience the loss of saved files on the C:\ drive after

>> > the

>> > latest updates on 6/12/08? Overngiht, the following loaded: kb950759,

>> > kb890830, kb951698, kb950762, kb950760 and kb951376. After the automatic

>> > reboot, my screen theme changed, icons are missing, *all* files stored in

>> > My

>> > Documents are gone (family photos, thousands of music files and artwork,

>> > resumes, bookmarks, etc.) and I cannot perform a System Restore to an

>> > earlier

>> > date. I get error messages about the registry and perhaps not having

>> > sufficient administrative privileges. The system assigns a 'temporary

>> > profile' then finishes its launch. What puzzles me is that some of my

>> > programs and icons are still around, but not all of the ones I used

>> > everyday!

>> > Does anyone have any ideas?? Thanks!

>>

>>

>> Take a look at the folders stored in the C:\Documents and Settings folder.

>> You

>> may find your old files within one of them. Look for a folder with the same

>> name

>> as your user account.

>>

>> If you find your files, you might want to back them up to CD/DVD or an

>> external

>> hard drive. That way, if something like this happens in the future, you won't

>> have to look for them.

>>

>> As for trying fix the problem, you might want to logon with the built-in

>> Administrator account and see if your can run System Restore. How you log on

>> with the Administrator account depends on what version of XP you have

>> installed

>> on your computer.

>>

>> XP Home Edition

>>

>> To logon with the built-in Administrator account in XP Home Edition you have

>> to

>> restart the computer and boot into Safe Mode.

>> To start in Safe Mode, reboot your computer and start tapping the F8 key as

>> soon

>> as you see anything displayed

>> on the screen.

>> Keep hitting F8 until the Advanced Startup Options menu appears.

>> Use the up and down arrow keys on your keyboard to select Safe Mode.

>> Hit Enter.

>> Click on the Administrator icon.

>> Unless you changed it, the password should be blank.

>>

>> XP Professional

>> Go to Start -> Log Off and log off from your account.

>> If the Welcome screen is displayed, hit the Ctrl + Alt + Del key combination

>> twice.

>> This should bring up the Log on to Windows dialog.

>> Enter Administrator in the User Name box.

>> If you set up a password for this account, enter it now. Otherwise, leave the

>> password box blank.

>>

>> Good luck

>>

>> Nepatsfan

>>

>>

>>

>>

Guest Plato
Posted

Re: Automatic updates 6/12/08 erased all saved docs on c:\

 

=?Utf-8?B?RGFuY2luZ1RlZGR5?= wrote:

>

> Did anyone else experience the loss of saved files on the C:\ drive after the

> latest updates on 6/12/08? Overngiht, the following loaded: kb950759,

 

Why did you go for the updates? What problem were you trying to fix?

 

--

http://www.bootdisk.com/

Guest DancingTeddy
Posted

Re: Automatic updates 6/12/08 erased all saved docs on c:\

 

Okay - somehow the automatic updates corrupted the local profile and I was

unable to see my files, revert to an earlier system restore, etc.

 

By rebooting in safe mode, signing on as administrator and performing a

system restore in this safe environment I was able to fix my problems.

 

Thanks for the input, guys.

 

 

"Plato" wrote:

> =?Utf-8?B?RGFuY2luZ1RlZGR5?= wrote:

> >

> > Did anyone else experience the loss of saved files on the C:\ drive after the

> > latest updates on 6/12/08? Overngiht, the following loaded: kb950759,

>

> Why did you go for the updates? What problem were you trying to fix?

>

> --

> http://www.bootdisk.com/

>

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