problems renewing IP address after installing SP3

[Guest Jeff@unknown.com]

I have 2 PC running XP (one Media Center, the other XP Home) on a home

wireless network protected by a router. Both have been kept updated prior

to SP 3.

 

Since I updated to SP3 one of the PC (XP Home) has had continuing problems

connecting to the internet. It connects fine to the wireless network, but

either continuously searches for the internet IP or has "limited

connectivity" so that it will not connect to the internet. "Repair" does

not solve the problem. Sometimes rebooting will do so but not always.

 

The other PC (XP Media Center) connects fine after the SP3 upgrade.

 

I am not sure where to go from here or how to trouble shoot this. Internet

access is cable broadband using Cox.

 

Any advice?

 

Jeff

[Guest Jeff@unknown.com]

Re: problems renewing IP address after installing SP3

 

Discovered the problem! I am not a network person but suddenty wondered if

it might be the firewall that was at fault even though this PC has been in

service for some time and I did not recall changing anything. So I looked

in ZA and found that my Zone Alarm firewall was set to block svchost. Do not

know how that happened. Perhaps in a recent firewall update. When I changed

to permit svchost access, internet access was achieved.

 

My question is: what access should I permit svchost? There are 4 settings

that I have to chose from in ZA:

Access trusted Zone

Access internet

Server trusted

Server internet.

 

Should full access be given all 4?

 

Thanks.

 

Jeff

 

 

Jeff@unknown.com wrote:

> I have 2 PC running XP (one Media Center, the other XP Home) on a home

> wireless network protected by a router. Both have been kept updated

> prior to SP 3.

>

> Since I updated to SP3 one of the PC (XP Home) has had continuing

> problems connecting to the internet. It connects fine to the

> wireless network, but either continuously searches for the internet

> IP or has "limited connectivity" so that it will not connect to the

> internet. "Repair" does not solve the problem. Sometimes rebooting

> will do so but not always.

> The other PC (XP Media Center) connects fine after the SP3 upgrade.

>

> I am not sure where to go from here or how to trouble shoot this.

> Internet access is cable broadband using Cox.

>

> Any advice?

>

> Jeff

[Guest Patrick Keenan]

Re: problems renewing IP address after installing SP3

 

"Jeff@unknown.com" <JeffMalka@orthohelp.com> wrote in message

news:eB4FyFYzIHA.4676@TK2MSFTNGP05.phx.gbl...

> Discovered the problem! I am not a network person but suddenty wondered

> if

> it might be the firewall that was at fault even though this PC has been in

> service for some time and I did not recall changing anything. So I looked

> in ZA and found that my Zone Alarm firewall was set to block svchost. Do

> not

> know how that happened. Perhaps in a recent firewall update. When I

> changed

> to permit svchost access, internet access was achieved.

>

> My question is: what access should I permit svchost? There are 4 settings

> that I have to chose from in ZA:

> Access trusted Zone

> Access internet

> Server trusted

> Server internet.

>

> Should full access be given all 4?

>

> Thanks.

>

> Jeff

 

Svchost is a generic process that allows other process to perform actions.

You might compare it to a car, that allows people to go places. So the

question for the firewall really has to do with the destination. There

are many legitimate destinations, many legitimate uses of svchost, and some

you want to block.

 

You need more information to decide what you want to block, and why svchost

became blocked. Perhaps ZA support can help you with that question.

HTH

-pk

 

>

>

> Jeff@unknown.com wrote:

>> I have 2 PC running XP (one Media Center, the other XP Home) on a home

>> wireless network protected by a router. Both have been kept updated

>> prior to SP 3.

>>

>> Since I updated to SP3 one of the PC (XP Home) has had continuing

>> problems connecting to the internet. It connects fine to the

>> wireless network, but either continuously searches for the internet

>> IP or has "limited connectivity" so that it will not connect to the

>> internet. "Repair" does not solve the problem. Sometimes rebooting

>> will do so but not always.

>> The other PC (XP Media Center) connects fine after the SP3 upgrade.

>>

>> I am not sure where to go from here or how to trouble shoot this.

>> Internet access is cable broadband using Cox.

>>

>> Any advice?

>>

>> Jeff

>

>

[Guest Jeff@unknown.com]

Re: problems renewing IP address after installing SP3

 

Patrick Keenan wrote:

> "Jeff@unknown.com" <JeffMalka@orthohelp.com> wrote in message

> news:eB4FyFYzIHA.4676@TK2MSFTNGP05.phx.gbl...

>> Discovered the problem! I am not a network person but suddenty

>> wondered if

>> it might be the firewall that was at fault even though this PC has

>> been in service for some time and I did not recall changing

>> anything. So I looked in ZA and found that my Zone Alarm firewall

>> was set to block svchost. Do not

>> know how that happened. Perhaps in a recent firewall update. When I

>> changed

>> to permit svchost access, internet access was achieved.

>>

>> My question is: what access should I permit svchost? There are 4

>> settings that I have to chose from in ZA:

>> Access trusted Zone

>> Access internet

>> Server trusted

>> Server internet.

>>

>> Should full access be given all 4?

>>

>> Thanks.

>>

>> Jeff

>

> Svchost is a generic process that allows other process to perform

> actions. You might compare it to a car, that allows people to go

> places. So the question for the firewall really has to do with the

> destination. There are many legitimate destinations, many

> legitimate uses of svchost, and some you want to block.

>

> You need more information to decide what you want to block, and why

> svchost became blocked. Perhaps ZA support can help you with that

> question. HTH

> -pk

 

OK thanks. I did a virus check and it came out clean but I hear you. I

will look into it.

 

Jeff

>>

>> Jeff@unknown.com wrote:

>>> I have 2 PC running XP (one Media Center, the other XP Home) on a

>>> home wireless network protected by a router. Both have been kept

>>> updated prior to SP 3.

>>>

>>> Since I updated to SP3 one of the PC (XP Home) has had continuing

>>> problems connecting to the internet. It connects fine to the

>>> wireless network, but either continuously searches for the internet

>>> IP or has "limited connectivity" so that it will not connect to the

>>> internet. "Repair" does not solve the problem. Sometimes rebooting

>>> will do so but not always.

>>> The other PC (XP Media Center) connects fine after the SP3 upgrade.

>>>

>>> I am not sure where to go from here or how to trouble shoot this.

>>> Internet access is cable broadband using Cox.

>>>

>>> Any advice?

>>>

>>> Jeff