Laptop Hard Drive issue

[Sarah Jayne]

Hello,

I am new to the forum and would like to pick the brains of all you knowledgable folk out there. I've tried googling my problem but can't find anything.

 

We had to update i-Tunes on our family laptop but it wouldn't complete the install because it said the hard drive was out of space.

 

When i click on My Computer there are 2 drives showing.

 

C (System) Drive - shows almost full - over 31GB used out of 32GB.

 

D (Data) Drive - empty - nothing on it at all apart from a tiny file and has 32GB free.

 

How can i get my laptop to recognise that there is 32gb free on the D drive and carry on storing things instead of telling me i have no space left?

 

We can't even upload any more pictures from the camera etc. They seem to default to the C drive somehow and totally ignore the D.

 

Any help greatly appreciated.

Thanks

[Sarah Jayne]

is anyone able to help? pretty please? x

[KenB]

Hi Sarah Jayne and welcome to ExTS

 

Your C:\ drive is most definitely full. At the very minimum there should be 10% free space = 3.2GB

I am assuming that D:\ is a partition and you have just one Hard Drive.

Start > in the run box type .....diskmgmt.msc ....ENTER

 

You will see a graphic representing your drives.

 

If it shows as Disk 0 and the C:\ and D:\ are on the same row with D:\ showing Healthy (primary partition) you have just one Hard Drive.

Is this the case?

 

nothing on it at all apart from a tiny file

This could be a recovery files and you don't really want to delete them.

Can you discover what this file is by clicking on it?

Edited April 21, 2011 by KenB

[Sarah Jayne]

Thanks Ken - i have only 1 hard drive yes, i think it's a partition. The file on it is a folder which appears to be empty and its called 8rt34efgfg3hik32l.

[KenB]

Hi Sarah Jayne,

 

Only follow the rest of these instructions if you are happy to delete all that is on D:\ drive.

 

I cannot find any reference to 8rt34efgfg3hik32l.

If you are happy to we can delete D:\ and expand C:\ into the space that is created on the drive - effectively creating one big partition.

 

Go back to DiskManagement.

Right Click on D:\ and click on "Delete Volume".

You may get a warning - OK this.

 

When the volume has been deleted right click on C:\

There will be an option to "Extend Volume"

Click on this.

The wizard will tell you the max amount that is possible to gain. OK this.

Your C:\ drive should now have grown to twice its original size.

[KenB]

Are you still trying to resolve this ?