BunniLeigh Posted April 21, 2011 Posted April 21, 2011 When burning films or playing games on the pc, the computer, just shuts down.. no errors or anything..... I have reinstalled Vista, but still get the same problem.. any help that i can try please. Thank you Quote
PseFrank Posted April 21, 2011 Posted April 21, 2011 Hi Bunni, I'm wondering if your problem could be heat related. Is your computer a laptop or a desktop? Do you hear alot of fan noise before it shuts down, or even worse, no fan noise! If you're happy to go inside the case, then check for dust and cobwebs, etc. I'd also suggest downloading Speccy. This will tell you more about your temperatures. See link below. http://download.cnet.com/Speccy/3000-2094_4-75181811.html Note: Only click the Download Now (3.45MB) link. Please get back to us as to how you get on. Quote I thought I knew today...I'll try again tomorrow. :) Need help with your computer problems? Then why not join Free PC Help. Register Here If Free PC Help has helped you then please consider a donation. Click Here
BunniLeigh Posted April 21, 2011 Author Posted April 21, 2011 Thank you PSE, we have had a look at the fans, they all seem ok... have tried it again with the case open, and the fans dont seem to change at all... it just goes off. Quote
Lexmark 36 Posted April 21, 2011 Posted April 21, 2011 My first impression would point to inefficient fan, but since you said that it is perfectly ok, I think that your PC is getting more work than the way it is designed to handle. Quote
RandyL Posted April 22, 2011 Posted April 22, 2011 Which brings up the point. What is your computer or computer specs? Perhaps Lexmark is onto something. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
BunniLeigh Posted April 22, 2011 Author Posted April 22, 2011 sorry for the delay in replying.... thanks all for the help.. im guessing that the HD is dying, reinstalled OS 5 times, and now it shuts down with even the updates.. it was fine before with all the work it did... now ive reinstalled .. just using for net etc.. it seems fine. I realise that it is so difficult for you guys to try to help me out.. when i cant give you any errors etc. Quote
Plastic Nev Posted April 23, 2011 Posted April 23, 2011 Hi, one thing we can try to see if there are any error messages, is to go into safe mode, to do so reboot and as soon as the machine starts tap F8 or DEL, an options page opens first. Using the up and down keys select "Disable Automatic Restart on System Failure" then click the enter key, the computer should start up as normal but when it shuts down on its own, it should then display a page with the fault or error codes. Let us know if that works and what error codes are displayed. Nev. Quote Need help with your computer problems? Then why not join Free PC Help. Register here. If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. -------------------------------------------------------------------- I have installed Windows, now how do I install the curtains? 😄
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