reboot loop in XP

[Guest SandyO]

My pc reboots everytime I select a user account. I cannot even get to the

start menu. I believe that the PC was infected with a virus and I am hoping

there is a way to get into the system to remove it. Any ideas?

[Guest R. McCarty]

Re: reboot loop in XP

 

If Viral and you have Broadband Internet - Boot to Safe Mode with

Networking. Visit this site, and follow instructions to load the ActiveX

scan utility - Scan the entire machine.

http://www.eset.com/onlinescan/

*Access the Safe Mode menu by repetitively pressing F8 after starting

PC. ( Press about every 1/2 second ).

 

"SandyO" <SandyO@discussions.microsoft.com> wrote in message

news:D030F64E-F6DE-4B11-BB9B-6C801FC7AF85@microsoft.com...

> My pc reboots everytime I select a user account. I cannot even get to the

> start menu. I believe that the PC was infected with a virus and I am

> hoping

> there is a way to get into the system to remove it. Any ideas?

[Guest Maurice N ~ MVP]

Re: reboot loop in XP

 

I'd suggest you turn off the Windows duh-fault restart on error.

Right Click the My Computer icon on desktop. Select Properties.

Next, select Advanced. Look for a block that says Startup and recovery. Press the settings button.

 

In System failure section, turn off (un-check) Automatically restart.

 

Write an event to system log should be Checked (selected).

Apply change.

 

If you should later on see a STOP error, write down all of the codes and text. And then you can do research (as well as posting here).

 

Q: Was there a significant change just prior to this behavior's first appearance? hardware changes? software updates/ changes ?

 

--

Maurice Naggar

MS-MVP (Windows Client) , Aumha.net VSOP , DTS-L

-----

 

"SandyO" <SandyO@discussions.microsoft.com> wrote in message news:D030F64E-F6DE-4B11-BB9B-6C801FC7AF85@microsoft.com...

> My pc reboots everytime I select a user account. I cannot even get to the

> start menu. I believe that the PC was infected with a virus and I am hoping

> there is a way to get into the system to remove it. Any ideas?

[Guest SandyO]

Re: reboot loop in XP

 

Thanks. By getting to the safe mode I was able to clean the virus. Much

appreciated.

 

"R. McCarty" wrote:

> If Viral and you have Broadband Internet - Boot to Safe Mode with

> Networking. Visit this site, and follow instructions to load the ActiveX

> scan utility - Scan the entire machine.

> http://www.eset.com/onlinescan/

> *Access the Safe Mode menu by repetitively pressing F8 after starting

> PC. ( Press about every 1/2 second ).

>

> "SandyO" <SandyO@discussions.microsoft.com> wrote in message

> news:D030F64E-F6DE-4B11-BB9B-6C801FC7AF85@microsoft.com...

> > My pc reboots everytime I select a user account. I cannot even get to the

> > start menu. I believe that the PC was infected with a virus and I am

> > hoping

> > there is a way to get into the system to remove it. Any ideas?

>

>

>