Guest husky86 Posted June 15, 2008 Posted June 15, 2008 I uninstalled an old version of Kaspersky antivirus today. There didn't seem to be any problems associated with the uninstall process. After uninstalling, I restarted my system (Windows XP, Service Pack 3). Yet when I go to the Processes tab, I find that one of the Kaspersky processes is still running: kavsvc.exe. Right-clicking on the process and choosing Delete, I am presented with the window "Access Denied." There is nothing that I can do to stop the process. Furthermore, there doesn't seem to be anything that I can do -- nothing that I know of -- where I can get rid of this process. Does anyone have any suggestions as to how I might permanently delete this process from my computer?
Guest Malke Posted June 15, 2008 Posted June 15, 2008 Re: Unable to End or Uninstall Process husky86 wrote: > I uninstalled an old version of Kaspersky antivirus today. There didn't > seem > to be any problems associated with the uninstall process. After > uninstalling, I restarted my system (Windows XP, Service Pack 3). > > Yet when I go to the Processes tab, I find that one of the Kaspersky > processes is still running: kavsvc.exe. > > Right-clicking on the process and choosing Delete, I am presented with the > window "Access Denied." There is nothing that I can do to stop the > process. Furthermore, there doesn't seem to be anything that I can do -- > nothing that I know of -- where I can get rid of this process. > > Does anyone have any suggestions as to how I might permanently delete this > process from my computer? 1. Check on Kaspersky's website to see if they have a removal tool. 2. Go into Safe Mode and set the service to Disabled. To get into Safe Mode, repeatedly tap the F8 key as the computer is starting up. Then use your arrow key to select Safe Mode. Once there: Start>Run>services.msc [enter] Scroll down to the Kaspersky service, double-click it to get its Properties, and set it to Disabled. Check to see if there are any other Kaspersky services and do the same. Malke -- MS-MVP Elephant Boy Computers http://www.elephantboycomputers.com Don't Panic!
Guest Gerry Posted June 15, 2008 Posted June 15, 2008 Re: Unable to End or Uninstall Process Husky http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx With Autoruns you can uncheck an item, which disables it from starting, or you can can right click an item and then delete it. If you uncheck you can recheck to re-enable the item. It is a much safer approach than editing the Registry. Another useful feature of the programme is that you can right click an item and select Search Online to get information about the item selected. You could try renaiming in Safe Mode and then try deleting. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ husky86 wrote: > I uninstalled an old version of Kaspersky antivirus today. There > didn't seem to be any problems associated with the uninstall process. > After uninstalling, I restarted my system (Windows XP, Service Pack > 3). > > Yet when I go to the Processes tab, I find that one of the Kaspersky > processes is still running: kavsvc.exe. > > Right-clicking on the process and choosing Delete, I am presented > with the window "Access Denied." There is nothing that I can do to > stop the process. Furthermore, there doesn't seem to be anything that > I can do -- nothing that I know of -- where I can get rid of this > process. > > Does anyone have any suggestions as to how I might permanently delete > this process from my computer?
Guest husky86 Posted June 16, 2008 Posted June 16, 2008 Re: Unable to End or Uninstall Process Thanks very much for these suggestions! I will have the opportunity to try these tomorrow (Monday, June 16). I will be back in touch on this post if they do not work.
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