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Posted (edited)

Hi I downloaded a program called silhouette studio and it used to work fine now when I switch it on I get message (could not get write access to preferences) can anyone tell me what this means and how to get my software up and running again.

Kind Regards Jacquie.

Edited by jacquie
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Posted

Hi Jacquie and welcome to ExTS.

 

I cannot find too much re. your error message - other than a few links to posts with the same problem - linked to that software.

If this is recent try a System Restore.

Start > in the run box type ....system restore..

When the box pops up do not use the recommended restore date - choose your own.

There will be an option to select more dates - you may need this.

 

Select a date just prior to the start of your problem - certainly not the oldest.

 

Your files/ photos etc will be fine.

 

You will lose any recent downloads / windows updates that were d/l after the selected date.

 

Let us know how you get on with this.

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted

re software

 

HI thanks for your help I have tried everything I can think of but nothing works at the moment I have uninstalled the program as I am so confused so I will leave it for a few days.

Kind Regards Jacquie :confused:

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