Printers and Faxes status shows printer Offline

[Guest Dennis_S]

We have two terminal servers. One of our printers is an HP Laserjet 1220c

printer with a Hawking Parallel 10/100M Print Server. Works fine as an IP

printer on the network on both terminal servers. I had to power the printer

and Hawking device to relocate to a different station. When I brought the

printer back Online, one terminal server shows the printer as Offline, and

the other terminal server shows the printer as Online. The printer is

working, as I am able to print from the ts that shows the printer as Online.

 

How do I reset the Offline status to Online on the terminal server showing

the printer as Offline? There is no checkmark next to Use Printer Offline.

 

Thanks.

[Guest Munindra Das [MSFT]]

Re: Printers and Faxes status shows printer Offline

 

This might be because of the printer driver. You should check if there is an

update for the driver.

 

--

 

Thanks!

 

This posting is provided "AS IS" with no warranties, and confers no rights.

 

"Dennis_S" <DennisS@discussions.microsoft.com> wrote in message

news:19B95BB9-F68B-4B49-BF9C-51B0E9F5AF3A@microsoft.com...

> We have two terminal servers. One of our printers is an HP Laserjet 1220c

> printer with a Hawking Parallel 10/100M Print Server. Works fine as an IP

> printer on the network on both terminal servers. I had to power the

> printer

> and Hawking device to relocate to a different station. When I brought the

> printer back Online, one terminal server shows the printer as Offline, and

> the other terminal server shows the printer as Online. The printer is

> working, as I am able to print from the ts that shows the printer as

> Online.

>

> How do I reset the Offline status to Online on the terminal server showing

> the printer as Offline? There is no checkmark next to Use Printer

> Offline.

>

> Thanks.