Guest deca2499 Posted June 17, 2008 Posted June 17, 2008 Hello all, I am not really sure where to put this thread so here goes. I have come into a company where they are having a problem backing up one of the domain controllers. I am seeing an error message ID# 13, Source: VSS. It is showing a username in the registry that is no longer valid. When I go to the properties of VSS it is showing to use the System account. My problem is this: 2 DC's, one getting a successful backup and the other is not. Both have the same error message, and both are configured the same from what I can see. Can someone help me with this issue? This is getting to be very confusing. Thank you in advance for all of your help.
Guest deca2499 Posted June 18, 2008 Posted June 18, 2008 Re: Backup Exec not talking to VSS on Windows Server 2003 R2 On Jun 17, 1:33 pm, deca2499 <deca2...@gmail.com> wrote: > Hello all, > I am not really sure where to put this thread so here goes. > > I have come into a company where they are having a problem backing up > one of > the domain controllers. I am seeing an error message ID# 13, Source: > VSS. It > is showing a username in the registry that is no longer valid. When I > go to > the properties of VSS it is showing to use the System account. My > problem is > this: 2 DC's, one getting a successful backup and the other is not. > Both have > the same error message, and both are configured the same from what I > can see. > Can someone help me with this issue? This is getting to be very > confusing. > > Thank you in advance for all of your help. After calling Symantec for support, I was able to find out that some of the Writer metadata was not working correctly. Some of the Writers were not started. A reboot took care of this. You can check on these by opening a command prompt and entering "vssadmin list writers". All the states should be Stable. My guess is this key is only used if you use a username and password to kick off the service instead of the System account, but it still checks the username if one is provided. My question to everyone is, If I delete the username from the registry key and leave it blank, what, if any effect will it have on the Volume Shadow Copy Service? Thank you. Scott
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