Re: Laptop/Docking Station display problem

[Guest Audrey]

Re: Laptop/Docking Station display problem

 

I have this same problem with a D630, and recreating the profile did not

help. Dell tells me it is an XP thing. Any ideas?

 

"Steve N." wrote:

> DuaneTheConfused wrote:

>

> > I should mention that I have flashed the BIOS to the latest revision and all

> > drivers are up to date.

> >

> > "DuaneTheConfused" wrote:

> >

> >

> >>All,

> >>I've got a nice Dell Precision Laptop (4-5 months old) and I just got a

> >>docking station for it (direct from Dell). The laptop (XP Pro SP2) works

> >>fantastically when you boot it up while in the dock or stand-alone, but

> >>problems arise when you either dock it while it's powered on or undock it

> >>while it's on.

> >>Basically, while it's docked, you can either press the "undock" button on

> >>the docking station or in the Start menu. It tells me it's ready to be

> >>released from the dock, so I do so. After I pull the computer off, it has no

> >>picture until I press Fn+F8 (much like you would do when hooking up to an

> >>external monitor or projector). After that, it's all fine.

> >>A similar problem happens when doing the opposite. While the computer is on

> >>(but closed/standby or hibernating), I place it on the dock and press the

> >>dock's power button to bring the laptop out of it's "sleep." The computer

> >>sounds as though it is waking up and the lights on the dock indicate the

> >>same, but no display on the external monitor is visible. I have to open the

> >>computer (while on the dock) and press Fn+F8 again and that will display on

> >>the external monitor.

> >>I work with people who have a very similar setup (amost identical

> >>hardware/software) and they have no problems. I've even replaced the dock

> >>with a different one (again, direct from Dell). I'd love to hear someone's

> >>input. Thanks in advance!

>

> Might be a corrupted hardware profile. Try this:

>

> Shut down, un-dock, boot up, go into Hardare Profiles (rt-click My

> computer, Hardware tab), delete the Docked profile, shut down, re-dock,

> boot up and a new Docked profile will be created. You may need to reset

> your display resolution afterwards.

>

> Steve

>

>