Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File Copy Error"

[Guest zulukng@gmail.com]

Hello,

 

I have one computer that I have been upable to upgrade to SP3. I have

spent about ten hours on it now and I can't solve the problem. This is

one of those problems that has left me extremely frustrated,

emotionally drained, and on the verge of tearing my hair out.

 

It has SP2. I have a VLK CD that I am using to upgrade. I put the CD

in, run setup.exe, select "upgrade," enter the key, then it does

"copying files." The bar gets all the way to the end, then an error

message comes up saying "File Copy Error." The file that it says it

can't copy is different every time. It appears to always start with

"a", then seven random letters and numbers, then ".sys". For example,

"aeuvv323.sys". Since these file names are randomly generated, they

are not on the CD, hence the "File Copy Error." If I do "Skip File,"

then the install fails on reboot because it wants the missing file.

 

I have done extensive searching on the web and cannot find any

information whatsoever about this problem.

 

Any info or ideas on how to fix this would be greatly appreciated.

[Guest Carey Frisch [MVP]]

Re: Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File Copy Error"

 

Your Windows XP CD is bad.

 

--

Carey Frisch

Microsoft MVP

Windows Desktop Experience -

Windows Vista Enthusiast

 

---------------------------------------------------------------

 

<zulukng@gmail.com> wrote in message news:05d88a6d-9447-4f63-841f-aa061c9e9b82@34g2000hsf.googlegroups.com...

Hello,

 

I have one computer that I have been upable to upgrade to SP3. I have

spent about ten hours on it now and I can't solve the problem. This is

one of those problems that has left me extremely frustrated,

emotionally drained, and on the verge of tearing my hair out.

 

It has SP2. I have a VLK CD that I am using to upgrade. I put the CD

in, run setup.exe, select "upgrade," enter the key, then it does

"copying files." The bar gets all the way to the end, then an error

message comes up saying "File Copy Error." The file that it says it

can't copy is different every time. It appears to always start with

"a", then seven random letters and numbers, then ".sys". For example,

"aeuvv323.sys". Since these file names are randomly generated, they

are not on the CD, hence the "File Copy Error." If I do "Skip File,"

then the install fails on reboot because it wants the missing file.

 

I have done extensive searching on the web and cannot find any

information whatsoever about this problem.

 

Any info or ideas on how to fix this would be greatly appreciated.

[Guest zulukng@gmail.com]

Re: Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File CopyError"

 

Re: Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File CopyError"

 

No it isn't. I used it to successfully upgrade Windows XP SP2 to

Windows XP SP3 on four other computers.

 

Please re-read my post. The "missing file" has a file name that is

being randomly generated.

 

 

On Jun 18, 1:59 am, "Carey Frisch [MVP]" <cnfri...@nospamgmail.com>

wrote:

> Your Windows XP CD is bad.

>

[Guest zulukng@gmail.com]

Re: Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File CopyError"

 

Re: Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File CopyError"

 

I just got another one of our XP SP3 CD's and tried it again. Exact

same problem. I can rule out a bad CD with 100% certainty.

 

Thanks for trying to help though.

[Guest Gerry]

Re: Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File Copy Error"

 

 

Have you examined the WindowsUpdate.log?

 

Also read the Release Notes:

http://download.microsoft.com/download/c/d/8/cd8cc719-7d5a-40d3-a802-e4057aa8c631/relnotes.htm

 

Steps to take before you install Windows XP Service Pack 3

http://support.microsoft.com/kb/950717

 

http://support.microsoft.com/ph/1173#tab0

 

This forum may offer more focussed help:

http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=2010&SiteID=17

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

zulukng@gmail.com wrote:

> I just got another one of our XP SP3 CD's and tried it again. Exact

> same problem. I can rule out a bad CD with 100% certainty.

>

> Thanks for trying to help though.

[Guest David Webb]

Re: Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File Copy Error"

 

Why are you using a full system setup CD to install a service pack? Why not try

installing just the service pack? It can be downloaded as an ISO image and then

burned to a CD. Install SP3 from this new CD.

 

<zulukng@gmail.com> wrote in message

news:05d88a6d-9447-4f63-841f-aa061c9e9b82@34g2000hsf.googlegroups.com...

> Hello,

>

> I have one computer that I have been upable to upgrade to SP3. I have

> spent about ten hours on it now and I can't solve the problem. This is

> one of those problems that has left me extremely frustrated,

> emotionally drained, and on the verge of tearing my hair out.

>

> It has SP2. I have a VLK CD that I am using to upgrade. I put the CD

> in, run setup.exe, select "upgrade," enter the key, then it does

> "copying files." The bar gets all the way to the end, then an error

> message comes up saying "File Copy Error." The file that it says it

> can't copy is different every time. It appears to always start with

> "a", then seven random letters and numbers, then ".sys". For example,

> "aeuvv323.sys". Since these file names are randomly generated, they

> are not on the CD, hence the "File Copy Error." If I do "Skip File,"

> then the install fails on reboot because it wants the missing file.

>

> I have done extensive searching on the web and cannot find any

> information whatsoever about this problem.

>

> Any info or ideas on how to fix this would be greatly appreciated.

[Guest microsoftolypse@gmail.com]

Re: Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File CopyError"

 

Re: Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File CopyError"

 

Hi

 

I think this is a bug. I've seen it happen to some users before. It's

not specific to the XP SP3 CD... I saw this on SP2, as well as Windows

Server 2003.

 

When it does happen, it only happens when you choose "upgrade" after

running setup.exe. Before the first reboot, the progress bar goes to

100%, then returns an error that it can't copy a file. The file starts

with "a" followed by seven random alphanumeric characters followed

by .sys. The setup routine run by the CD actually is scripted to look

for the randomly generated file. In other words, the CD is NOT bad and

it is NOT caused by a virus trojan or malware. The randomly generated

file name is NOT any kind of valid driver, it's just garbage. To date,

no one associated with Microsoft has publically acknowledged this

behavior, what it is, why it happens, etc.

 

Anyway... if this is happening to you, it's relatively easy to fix it:

 

Run the setup.exe on the CD and choose "upgrade". When it stops with

the "File Copy Error," click "Skip File." Let it reboot.

 

On reboot, it will give you a boot menu. DON'T select the "Windows XP

Install" option. Instead, select the normal operating system and boot

back into Windows XP.

 

After you're back in XP, go into the C:\$WIN_NT$.~BT\ directory. Open

the unsupdrv.inf file in notepad. There will be two sections in it.

The header, then a section that only references the randomly generated

file name from above. DELETE the ENTIRE SECTION that references the

randomly generated file name. Leave the header alone. Save the file.

 

Reboot, then when you get the boot menu, select the "Windows XP

Install" option.

 

It should now run normally.

 

Good luck!!!

 

 

 

On Jun 18, 1:02 am, zulu...@gmail.com wrote:

> Hello,

>

> I have one computer that I have been upable to upgrade to SP3. I have

> spent about ten hours on it now and I can't solve the problem. This is

> one of those problems that has left me extremely frustrated,

> emotionally drained, and on the verge of tearing my hair out.

>

> It has SP2. I have a VLK CD that I am using to upgrade. I put the CD

> in, run setup.exe, select "upgrade," enter the key, then it does

> "copying files." The bar gets all the way to the end, then an error

> message comes up saying "File Copy Error." The file that it says it

> can't copy is different every time. It appears to always start with

> "a", then seven random letters and numbers, then ".sys". For example,

> "aeuvv323.sys". Since these file names are randomly generated, they

> are not on the CD, hence the "File Copy Error." If I do "Skip File,"

> then the install fails on reboot because it wants the missing file.

>

> I have done extensive searching on the web and cannot find any

> information whatsoever about this problem.

>

> Any info or ideas on how to fix this would be greatly appreciated.

[Guest PA Bear [MS MVP]]

Re: Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File Copy Error"

 

Free unlimited installation and compatibility support is available for

Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

e-mail support is available only in the United States and Canada.

 

.. US:

http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

 

.. CA:

http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

 

.. UK:

http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

 

.. AU:

http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

 

.. Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select

Windows XP | select Windows XP Service Pack 3

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

zulukng@gmail.com wrote:

> Hello,

>

> I have one computer that I have been upable to upgrade to SP3. I have

> spent about ten hours on it now and I can't solve the problem. This is

> one of those problems that has left me extremely frustrated,

> emotionally drained, and on the verge of tearing my hair out.

>

> It has SP2. I have a VLK CD that I am using to upgrade. I put the CD

> in, run setup.exe, select "upgrade," enter the key, then it does

> "copying files." The bar gets all the way to the end, then an error

> message comes up saying "File Copy Error." The file that it says it

> can't copy is different every time. It appears to always start with

> "a", then seven random letters and numbers, then ".sys". For example,

> "aeuvv323.sys". Since these file names are randomly generated, they

> are not on the CD, hence the "File Copy Error." If I do "Skip File,"

> then the install fails on reboot because it wants the missing file.

>

> I have done extensive searching on the web and cannot find any

> information whatsoever about this problem.

>

> Any info or ideas on how to fix this would be greatly appreciated.

[Guest zulukng@gmail.com]

Re: Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File CopyError"

 

Re: Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File CopyError"

 

I replied to you over on Technet as well.

 

I can't thank you enough... I followed your instructions and it went

without a hitch. I honestly didn't think I would get any help at all

on this (just the usual smug unhelpful replies) but you really

suprised me. :)

 

 

On Jun 18, 7:14 am, microsoftoly...@gmail.com wrote:

> Hi

>

> I think this is a bug. I've seen it happen to some users before. It's

> not specific to the XP SP3 CD... I saw this on SP2, as well as Windows

> Server 2003.

>

> When it does happen, it only happens when you choose "upgrade" after

> running setup.exe. Before the first reboot, the progress bar goes to

> 100%, then returns anerrorthat it can'tcopyafile. Thefilestarts

> with "a" followed by seven random alphanumeric characters followed

> by .sys. The setup routine run by the CD actually is scripted to look

> for the randomly generatedfile. In other words, the CD is NOT bad and

> it is NOT caused by a virus trojan or malware. The randomly generatedfilename is NOT any kind of valid driver, it's just garbage. To date,

> no one associated with Microsoft has publically acknowledged this

> behavior, what it is, why it happens, etc.

>

> Anyway... if this is happening to you, it's relatively easy to fix it:

>

> Run the setup.exe on the CD and choose "upgrade". When it stops with

> the "FileCopyError," click "SkipFile." Let it reboot.

>

> On reboot, it will give you a boot menu. DON'T select the "Windows XP

> Install" option. Instead, select the normal operating system and boot

> back into Windows XP.

>

> After you're back in XP, go into the C:\$WIN_NT$.~BT\ directory. Open

> the unsupdrv.inffilein notepad. There will be two sections in it.

> The header, then a section that only references the randomly generatedfilename from above. DELETE the ENTIRE SECTION that references the

> randomly generatedfilename. Leave the header alone. Save thefile.

>

> Reboot, then when you get the boot menu, select the "Windows XP

> Install" option.

>

> It should now run normally.

>

> Good luck!!!

>

> On Jun 18, 1:02 am, zulu...@gmail.com wrote:

>

> > Hello,

>

> > I have one computer that I have been upable to upgrade to SP3. I have

> > spent about ten hours on it now and I can't solve the problem. This is

> > one of those problems that has left me extremely frustrated,

> > emotionally drained, and on the verge of tearing my hair out.

>

> > It has SP2. I have a VLK CD that I am using to upgrade. I put the CD

> > in, run setup.exe, select "upgrade," enter the key, then it does

> > "copying files." The bar gets all the way to the end, then anerror

> > message comes up saying "FileCopyError." Thefilethat it says it

> > can'tcopyis different every time. It appears to always start with

> > "a", then seven random letters and numbers, then ".sys". For example,

> > "aeuvv323.sys". Since thesefilenames are randomly generated, they

> > are not on the CD, hence the "FileCopyError." If I do "SkipFile,"

> > then the install fails on reboot because it wants the missingfile.

>

> > I have done extensive searching on the web and cannot find any

> > information whatsoever about this problem.

>

> > Any info or ideas on how to fix this would be greatly appreciated.

[Guest zulukng@gmail.com]

Re: Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File CopyError"

 

Re: Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File CopyError"

 

And how exactly is your post supposed to be helpful? Get a clue from

people who actually post helpful information that solves problems!

 

 

On Jun 18, 8:00 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

> Free unlimited installation and compatibility support is available for

> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

> e-mail support is available only in the United States and Canada.

>

> . US:http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gpr...

>

> . CA:http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gpr...

>

> . UK:http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gpr...

>

> . AU:http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gpr...

>

> . Other:http://support.microsoft.com/oas/default.aspx?gprid=1173| select

> Windows XP | select Windows XP Service Pack 3

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Adminhttp://aumha.net

> DTS-Lhttp://dts-l.net/

[Guest PA Bear [MS MVP]]

Re: Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File Copy Error"

 

You don't think MS Support would be helpful? Bite me.

 

zulukng@gmail.com wrote:

> And how exactly is your post supposed to be helpful? Get a clue from

> people who actually post helpful information that solves problems!

>

>

> On Jun 18, 8:00 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

>> Free unlimited installation and compatibility support is available for

>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

>> e-mail support is available only in the United States and Canada.

>>

>> .

>> US:http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gpr...

>>

>> .

>> CA:http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gpr...

>>

>> .

>> UK:http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gpr...

>>

>> .

>> AU:http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gpr...

>>

>> . Other:http://support.microsoft.com/oas/default.aspx?gprid=1173| select

>> Windows XP | select Windows XP Service Pack 3

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Adminhttp://aumha.net

>> DTS-Lhttp://dts-l.net/

[Guest Michael]

Re: Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File CopyError"

 

Re: Windows XP SP2 -> Windows XP SP3 upgrade fails w/ "File CopyError"

 

zulukng@gmail.com wrote:

> Hello,

>

> I have one computer that I have been upable to upgrade to SP3. I have

> spent about ten hours on it now and I can't solve the problem. This is

> one of those problems that has left me extremely frustrated,

> emotionally drained, and on the verge of tearing my hair out.

>

> It has SP2. I have a VLK CD that I am using to upgrade. I put the CD

> in, run setup.exe, select "upgrade," enter the key, then it does

> "copying files." The bar gets all the way to the end, then an error

> message comes up saying "File Copy Error." The file that it says it

> can't copy is different every time. It appears to always start with

> "a", then seven random letters and numbers, then ".sys". For example,

> "aeuvv323.sys". Since these file names are randomly generated, they

> are not on the CD, hence the "File Copy Error." If I do "Skip File,"

> then the install fails on reboot because it wants the missing file.

>

> I have done extensive searching on the web and cannot find any

> information whatsoever about this problem.

>

> Any info or ideas on how to fix this would be greatly appreciated.

The DAEMON Tools SPTD driver caused this problem. Disable the SPTD

driver in device manager, install Windows, then enable it.