Windows xp dianostics or Outlook 2003 dianostics

[Guest Caymanboy]

Is there a dianostics task for either wondows xp or Outlook 2003? My computer

has a glitch and the hour glass is constantly flickering, locks up when

outlook is opened,

[Guest R. McCarty]

Re: Windows xp dianostics or Outlook 2003 dianostics

 

In most Office versions there is a Mailbox repair tool, ScanPST.Exe.

It doesn't have a shortcut and must be located in the \Program Files\

Office path. It runs a multi-pass check on the .Pst and will recommend

fixes if issues are found. ( Be sure to check the backup creation ).

 

Recent Office versions have a "Detect & Repair" feature in the Help.

Of course this won't help you if Outlook will not open/run.

 

You should make sure your Office instance is fully updated with all

the hotfixes and Service Packs. Update.Microsoft.Com will check &

offer any Office updates your setup doesn't have.

 

"Caymanboy" <Caymanboy@discussions.microsoft.com> wrote in message

news:C445B447-9949-491D-9BA0-F1C1F4AB7E52@microsoft.com...

> Is there a dianostics task for either wondows xp or Outlook 2003? My

> computer

> has a glitch and the hour glass is constantly flickering, locks up when

> outlook is opened,

[Guest DL]

Re: Windows xp dianostics or Outlook 2003 dianostics

 

Run OL Detect/Repair

Run scanpst.exe the repair tool on the OL data files

Try opening OL with the Safe switch

Check Event Viewer

Boot PC into safe mode & see if problem re occurs

 

"Caymanboy" <Caymanboy@discussions.microsoft.com> wrote in message

news:C445B447-9949-491D-9BA0-F1C1F4AB7E52@microsoft.com...

> Is there a dianostics task for either wondows xp or Outlook 2003? My

> computer

> has a glitch and the hour glass is constantly flickering, locks up when

> outlook is opened,

[Guest Caymanboy]

Re: Windows xp dianostics or Outlook 2003 dianostics

 

This are good replies, although I must admit I am a sorta novice when it come

to indepth computer issues, some more in depth instructions would help.

Thanx

OP

 

"R. McCarty" wrote:

> In most Office versions there is a Mailbox repair tool, ScanPST.Exe.

> It doesn't have a shortcut and must be located in the \Program Files\

> Office path. It runs a multi-pass check on the .Pst and will recommend

> fixes if issues are found. ( Be sure to check the backup creation ).

>

> Recent Office versions have a "Detect & Repair" feature in the Help.

> Of course this won't help you if Outlook will not open/run.

>

> You should make sure your Office instance is fully updated with all

> the hotfixes and Service Packs. Update.Microsoft.Com will check &

> offer any Office updates your setup doesn't have.

>

> "Caymanboy" <Caymanboy@discussions.microsoft.com> wrote in message

> news:C445B447-9949-491D-9BA0-F1C1F4AB7E52@microsoft.com...

> > Is there a dianostics task for either wondows xp or Outlook 2003? My

> > computer

> > has a glitch and the hour glass is constantly flickering, locks up when

> > outlook is opened,

>

>

>

[Guest Caymanboy]

Re: Windows xp dianostics or Outlook 2003 dianostics

 

Perhaps you could explain in more indepth or simpler terms, I'm sorta a

novice at indepth computer issues.

regards

OP

"DL" wrote:

> Run OL Detect/Repair

> Run scanpst.exe the repair tool on the OL data files

> Try opening OL with the Safe switch

> Check Event Viewer

> Boot PC into safe mode & see if problem re occurs

>

> "Caymanboy" <Caymanboy@discussions.microsoft.com> wrote in message

> news:C445B447-9949-491D-9BA0-F1C1F4AB7E52@microsoft.com...

> > Is there a dianostics task for either wondows xp or Outlook 2003? My

> > computer

> > has a glitch and the hour glass is constantly flickering, locks up when

> > outlook is opened,

>

>

>

[Guest DL]

Re: Windows xp dianostics or Outlook 2003 dianostics

 

Close Outlook

Search for scanpst.exe on your system, to include hiiden files.

Run scanpst.exe (double click the exe)

Select Browse

Select outlook.pst

Open

Start the scan process, if it finds errors, fix them, then run scanpst.exe

again untill you get a clean pass with no err's

 

From within Outlook, Help Detect/Repair - you may require the Office cd

 

In Control Panel

Adminastrative Tools

Event Viewer

Check for err's at the time the sys locked up

 

"Caymanboy" <Caymanboy@discussions.microsoft.com> wrote in message

news:ED8D00F1-2B20-43BF-A81F-AC1B570F0570@microsoft.com...

> Perhaps you could explain in more indepth or simpler terms, I'm sorta a

> novice at indepth computer issues.

> regards

> OP

> "DL" wrote:

>

>> Run OL Detect/Repair

>> Run scanpst.exe the repair tool on the OL data files

>> Try opening OL with the Safe switch

>> Check Event Viewer

>> Boot PC into safe mode & see if problem re occurs

>>

>> "Caymanboy" <Caymanboy@discussions.microsoft.com> wrote in message

>> news:C445B447-9949-491D-9BA0-F1C1F4AB7E52@microsoft.com...

>> > Is there a dianostics task for either wondows xp or Outlook 2003? My

>> > computer

>> > has a glitch and the hour glass is constantly flickering, locks up when

>> > outlook is opened,

>>

>>

>>