Guest W8N4U Posted June 18, 2008 Posted June 18, 2008 I used to have a HP Scanner, now I have a Cannon. When I open one of my applications (PrintMaster 12) to make a small poster and I try to scan in the picture, it tries to open my old HP scanner. It doesn't have any other choices. Can I get help here?Thanks. O.S. Windows 98se, Dell desktop, cable connection, 3.89 GB free. .Gin
Guest PA Bear [MS MVP] Posted June 18, 2008 Posted June 18, 2008 Re: newsgroup for win98 and scanning [Crossposted to microsoft.public.win98.printing] Uninstall the HP software then reinstall the Canon software (after making certain it's Win98-compatible). -- ~PA Bear W8N4U wrote: > I used to have a HP Scanner, now I have a Cannon. When I open one of my > applications (PrintMaster 12) to make a small poster and I try to scan in > the picture, it tries to open my old HP scanner. It doesn't have any other > choices. Can I get help here?Thanks. > O.S. Windows 98se, Dell desktop, cable connection, 3.89 GB free. .Gin
Guest W8N4U Posted June 19, 2008 Posted June 19, 2008 Re: newsgroup for win98 and scanning I uninstalled the HP scanner software over a year ago. I have other HP software for HP printer and photosmart. There is no HP scanner showing up in my computer, scanners. What does show up is CanoScan Lide 70, CanoScan Lide 70 #2, CanoScan Lide 70 #3, and CanoScan Lide 70 #4. Under properties it says Device Ready \\.\MpUsbScn0. for the first one ....under events it says CanoScan COPY Button and then it has a check mark next to CanoScan Toolbox Ver 5.0. No checks in any of the other boxes. Should I put check marks in HP PrecisionScan , etc. so that the Canon Toolbox will open when HP is called for. Because the machine is not finding the HP scanner.....it's not here or in my machine. "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:eVTRh2Z0IHA.6096@TK2MSFTNGP06.phx.gbl... > [Crossposted to microsoft.public.win98.printing] > > Uninstall the HP software then reinstall the Canon software (after making > certain it's Win98-compatible). > -- > ~PA Bear > > W8N4U wrote: > > I used to have a HP Scanner, now I have a Cannon. When I open one of my > > applications (PrintMaster 12) to make a small poster and I try to scan in > > the picture, it tries to open my old HP scanner. It doesn't have any other > > choices. Can I get help here?Thanks. > > O.S. Windows 98se, Dell desktop, cable connection, 3.89 GB free. .Gin >
Guest Don Phillipson Posted June 19, 2008 Posted June 19, 2008 Re: newsgroup for win98 and scanning "W8N4U" <NOSPAM@nospam.com> wrote in message news:48599428$0$11626$607ed4bc@cv.net... > I used to have a HP Scanner, now I have a Cannon. When I open one of my applications > (PrintMaster 12) to make a small poster and I try to scan in the picture, it tries to > open my old HP scanner. It doesn't have any other choices. Fastest fix: 1. Uninstal Printmaster. 2. Use REGEDIT to locate and remove all keys to Printmaster of HP hardware (that you do not have.) 3. Then reinstal Printmaster and configure it for the Canon scanner. We assume you have already installed Win98 device drivers for the Canon scanner. The TWAIN driver is essential for scanning, and perhaps Printmaster recognizes only one (HP). -- Don Phillipson Carlsbad Springs (Ottawa, Canada)
Guest W8N4U Posted June 19, 2008 Posted June 19, 2008 Re: newsgroup for win98 and scanning #2 and # 3 say "unavailable" , #4 seems to be a clone of CanoScan Lide 70, and says it is "device ready", available. Should I remove # 2 and # 3. (These are under scanners and camera's in the control panel) in case I wasn't clear. Thanks. Ginny "W8N4U" <NOSPAM@nospam.com> wrote in message news:4859a542$0$11603$607ed4bc@cv.net... > I uninstalled the HP scanner software over a year ago. I have other HP software for > HP printer and photosmart. There is no HP scanner showing up in my computer, > scanners. What does show up is CanoScan Lide 70, CanoScan Lide 70 #2, CanoScan Lide > 70 #3, and CanoScan Lide 70 #4. Under properties it says Device Ready \\.\MpUsbScn0. > for the first one ....under events it says CanoScan COPY Button and then it has a > check mark next to CanoScan Toolbox Ver 5.0. No checks in any of the other boxes. > Should I put check marks in HP PrecisionScan , etc. so that the Canon Toolbox will > open when HP is called for. Because the machine is not finding the HP > scanner.....it's not here or in my machine. > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message > news:eVTRh2Z0IHA.6096@TK2MSFTNGP06.phx.gbl... > > [Crossposted to microsoft.public.win98.printing] > > > > Uninstall the HP software then reinstall the Canon software (after making > > certain it's Win98-compatible). > > -- > > ~PA Bear > > > > W8N4U wrote: > > > I used to have a HP Scanner, now I have a Cannon. When I open one of my > > > applications (PrintMaster 12) to make a small poster and I try to scan in > > > the picture, it tries to open my old HP scanner. It doesn't have any other > > > choices. Can I get help here?Thanks. > > > O.S. Windows 98se, Dell desktop, cable connection, 3.89 GB free. .Gin > > > >
Guest MEB Posted June 19, 2008 Posted June 19, 2008 Re: newsgroup for win98 and scanning "W8N4U" <NOSPAM@nospam.com> wrote in message news:4859a542$0$11603$607ed4bc@cv.net... | I uninstalled the HP scanner software over a year ago. I have other HP software for | HP printer and photosmart. There is no HP scanner showing up in my computer, | scanners. What does show up is CanoScan Lide 70, CanoScan Lide 70 #2, CanoScan Lide | 70 #3, and CanoScan Lide 70 #4. Under properties it says Device Ready \\.\MpUsbScn0. | for the first one ....under events it says CanoScan COPY Button and then it has a | check mark next to CanoScan Toolbox Ver 5.0. No checks in any of the other boxes. QUESTION: Was PrintMaster 12 part of the old HP scanner software package? I'm not sure why you have multiple instances of CanonScan shown, unless these were from previous installations or failed installations. PA suggested uninstalling the software, which sounds reasonable, but you might need to do the same for the PrintMaster software *IF it wasn't* part of an HP scanner software suite. If it was, it MAY be branded to their scanner. That might be possible to circumvent via installer INFs or otherwise... IF it *was not* an HP suite, then you may have an INI or other file which needs modified for the PrintMaster application.. | Should I put check marks in HP PrecisionScan , Huh, where does this come from if you uninstalled the HP scanner. The Canon should have come with its own software package [twain/scanning application]. | etc. so that the Canon Toolbox will | open when HP is called for. Because the machine is not finding the HP | scanner.....it's not here or in my machine. It sounds or rather looks like you have registry entries and possible software which need removed. HOW, is likely going to take uninstalling the software, printer and scanner, starting in Safe Mode and removing left overs, checking the registry for any old entries, and then re-installing. It is also possible that win.ini and/or system.ini also contain old entries for the HP scanner which need removed. | "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message | news:eVTRh2Z0IHA.6096@TK2MSFTNGP06.phx.gbl... | > [Crossposted to microsoft.public.win98.printing] | > | > Uninstall the HP software then reinstall the Canon software (after making | > certain it's Win98-compatible). | > -- | > ~PA Bear | > | > W8N4U wrote: | > > I used to have a HP Scanner, now I have a Cannon. When I open one of my | > > applications (PrintMaster 12) to make a small poster and I try to scan in | > > the picture, it tries to open my old HP scanner. It doesn't have any other | > > choices. Can I get help here?Thanks. | > > O.S. Windows 98se, Dell desktop, cable connection, 3.89 GB free. ..Gin -- MEB http://peoplescounsel.orgfree.com -- _________
Guest PA Bear [MS MVP] Posted June 19, 2008 Posted June 19, 2008 Re: newsgroup for win98 and scanning Have you determined that the Canon scanner is Win98-compatible? Have you contacted Canon Support? W8N4U wrote: > I uninstalled the HP scanner software over a year ago. I have other HP > software for HP printer and photosmart. There is no HP scanner showing up > in my computer, scanners. What does show up is CanoScan Lide 70, CanoScan > Lide 70 #2, CanoScan Lide 70 #3, and CanoScan Lide 70 #4. Under properties > it says Device Ready \\.\MpUsbScn0. for the first one ....under events it > says CanoScan COPY Button and then it has a check mark next to CanoScan > Toolbox Ver 5.0. No checks in any of the other boxes. Should I put check > marks in HP PrecisionScan , etc. so that the Canon Toolbox will open when > HP is called for. Because the machine is not finding the HP > scanner.....it's not here or in my machine. "PA Bear [MS MVP]" > <PABearMVP@gmail.com> wrote in message > news:eVTRh2Z0IHA.6096@TK2MSFTNGP06.phx.gbl... >> [Crossposted to microsoft.public.win98.printing] >> >> Uninstall the HP software then reinstall the Canon software (after making >> certain it's Win98-compatible). >> -- >> ~PA Bear >> >> W8N4U wrote: >>> I used to have a HP Scanner, now I have a Cannon. When I open one of my >>> applications (PrintMaster 12) to make a small poster and I try to scan >>> in >>> the picture, it tries to open my old HP scanner. It doesn't have any >>> other >>> choices. Can I get help here?Thanks. >>> O.S. Windows 98se, Dell desktop, cable connection, 3.89 GB free. .Gin
Guest Roger Fink Posted June 19, 2008 Posted June 19, 2008 Re: newsgroup for win98 and scanning I have a Canon 4200f scanner and the CanoScan Toolbox 4.6, so I'm not sure how much of what follows would apply, but I think most of it would: I always work through the Toolbox, which allows you to preview/crop the image, set scan quality, and specify what app you want to link it to and where you want to save it. You don't have to have any other program open. So if I want a jpg scan I can link it through the toolbox dialog box to Paintshop Pro, or Picassa, and save the image to desktop (or anywhere else). For a pdf I can link it to Foxit and save it to desktop. If I want to convert to text I can link to OmniPage SE2 (supplied on the Canon installation disk) and save it to desktop. I'm not familiar with Printmaster but I don't see how any operation involving scanning couldn't be done in this way, and since you'd be starting from the scanner itself, there should be no chance for confusion on the part of Printmaster. If Printmaster has its own particular file type, the Toolbox should allow you to set that up. What you describe reminds me of what sometimes happens with conflicting mice drivers that don't completely uninstall. The way I've dealt with that (thanks to advice posted in this very newsgroup) is to start in safe mode and go into device manager. The problem devices are shown with a yellow question mark and it then becomes a simple matter to remove them. Don't know if this would apply to your HP drivers but it would be simple to check. Another possibility is that HP may have a supplemental uninstaller, similar to what you need for Nero, Norton Acrobat Reader, and too many others. W8N4U wrote: > I uninstalled the HP scanner software over a year ago. I have other > HP software for HP printer and photosmart. There is no HP scanner > showing up in my computer, scanners. What does show up is CanoScan > Lide 70, CanoScan Lide 70 #2, CanoScan Lide 70 #3, and CanoScan Lide > 70 #4. Under properties it says Device Ready \\.\MpUsbScn0. for the > first one ....under events it says CanoScan COPY Button and then it > has a check mark next to CanoScan Toolbox Ver 5.0. No checks in any > of the other boxes. Should I put check marks in HP PrecisionScan , > etc. so that the Canon Toolbox will open when HP is called for. > Because the machine is not finding the HP scanner.....it's not here > or in my machine. "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in > message news:eVTRh2Z0IHA.6096@TK2MSFTNGP06.phx.gbl... >> [Crossposted to microsoft.public.win98.printing] >> >> Uninstall the HP software then reinstall the Canon software (after >> making >> certain it's Win98-compatible). >> -- >> ~PA Bear >> >> W8N4U wrote: >>> I used to have a HP Scanner, now I have a Cannon. When I open one >>> of my applications (PrintMaster 12) to make a small poster and I >>> try to scan in >>> the picture, it tries to open my old HP scanner. It doesn't have >>> any other choices. Can I get help here?Thanks. >>> O.S. Windows 98se, Dell desktop, cable connection, 3.89 GB free. >>> .Gin
Guest Gary S. Terhune Posted June 19, 2008 Posted June 19, 2008 Re: newsgroup for win98 and scanning Issue resolved by a careful cleanup of Device Manager in Safe Mode. Once the left-over HP scanner and it's supporting junk was removed, along with a lot of other obsolete and/or seriously duplicated devices, as per usual), and along with all the copies of the Canon scanner, the Canon got reinstalled during restart and Printmaster was able to properly interpret things. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com "W8N4U" <NOSPAM@nospam.com> wrote in message news:48599428$0$11626$607ed4bc@cv.net... >I used to have a HP Scanner, now I have a Cannon. When I open one of my >applications > (PrintMaster 12) to make a small poster and I try to scan in the picture, > it tries to > open my old HP scanner. It doesn't have any other choices. Can I get help > here?Thanks. > O.S. Windows 98se, Dell desktop, cable connection, 3.89 GB free. .Gin > >
Guest W8N4U Posted June 19, 2008 Posted June 19, 2008 Re: newsgroup for win98 and scanning Thank you everyone for your help. Ginny "Issue resolved by a careful cleanup of Device Manager in Safe Mode. Once the left-over HP scanner and it's supporting junk was removed, along with a lot of other obsolete and/or seriously duplicated devices, as per usual), and along with all the copies of the Canon scanner, the Canon got reinstalled during restart and Printmaster was able to properly interpret things. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com "W8N4U" <NOSPAM@nospam.com> wrote in message news:48599428$0$11626$607ed4bc@cv.net... >I used to have a HP Scanner, now I have a Cannon. When I open one of my >applications > (PrintMaster 12) to make a small poster and I try to scan in the picture, > it tries to > open my old HP scanner. It doesn't have any other choices. Can I get help > here?Thanks. > O.S. Windows 98se, Dell desktop, cable connection, 3.89 GB free. .Gin > > "Roger Fink" <fink@manana.org> wrote in message news:OYZyNjb0IHA.3920@TK2MSFTNGP02.phx.gbl... > I have a Canon 4200f scanner and the CanoScan Toolbox 4.6, so I'm not sure > how much of what follows would apply, but I think most of it would: > > I always work through the Toolbox, which allows you to preview/crop the > image, set scan quality, and specify what app you want to link it to and > where you want to save it. You don't have to have any other program open. So > if I want a jpg scan I can link it through the toolbox dialog box to > Paintshop Pro, or Picassa, and save the image to desktop (or anywhere else). > For a pdf I can link it to Foxit and save it to desktop. If I want to > convert to text I can link to OmniPage SE2 (supplied on the Canon > installation disk) and save it to desktop. > > I'm not familiar with Printmaster but I don't see how any operation > involving scanning couldn't be done in this way, and since you'd be starting > from the scanner itself, there should be no chance for confusion on the part > of Printmaster. If Printmaster has its own particular file type, the Toolbox > should allow you to set that up. > > What you describe reminds me of what sometimes happens with conflicting mice > drivers that don't completely uninstall. The way I've dealt with that > (thanks to advice posted in this very newsgroup) is to start in safe mode > and go into device manager. The problem devices are shown with a yellow > question mark and it then becomes a simple matter to remove them. Don't know > if this would apply to your HP drivers but it would be simple to check. > Another possibility is that HP may have a supplemental uninstaller, similar > to what you need for Nero, Norton Acrobat Reader, and too many others. > > W8N4U wrote: > > I uninstalled the HP scanner software over a year ago. I have other > > HP software for HP printer and photosmart. There is no HP scanner > > showing up in my computer, scanners. What does show up is CanoScan > > Lide 70, CanoScan Lide 70 #2, CanoScan Lide 70 #3, and CanoScan Lide > > 70 #4. Under properties it says Device Ready \\.\MpUsbScn0. for the > > first one ....under events it says CanoScan COPY Button and then it > > has a check mark next to CanoScan Toolbox Ver 5.0. No checks in any > > of the other boxes. Should I put check marks in HP PrecisionScan , > > etc. so that the Canon Toolbox will open when HP is called for. > > Because the machine is not finding the HP scanner.....it's not here > > or in my machine. "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in > > message news:eVTRh2Z0IHA.6096@TK2MSFTNGP06.phx.gbl... > >> [Crossposted to microsoft.public.win98.printing] > >> > >> Uninstall the HP software then reinstall the Canon software (after > >> making > >> certain it's Win98-compatible). > >> -- > >> ~PA Bear > >> > >> W8N4U wrote: > >>> I used to have a HP Scanner, now I have a Cannon. When I open one > >>> of my applications (PrintMaster 12) to make a small poster and I > >>> try to scan in > >>> the picture, it tries to open my old HP scanner. It doesn't have > >>> any other choices. Can I get help here?Thanks. > >>> O.S. Windows 98se, Dell desktop, cable connection, 3.89 GB free. > >>> .Gin > >
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