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SERVICE PACK 3 - Updated Help Needed...


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Guest Stephen Blakley
Posted

I am having a problem with service pack 3. Here is some background:

 

I am running Windows XP Home edition. I have Microsoft Office Pro 2000

installed.

 

I also have a software package that uses Microsoft Excel called

“Handicap Manager”, which is a golf program to keep my handicap.

Normally I just click on the desktop icon and my Handicap Manager works

just fine.

 

In addition, when I am sent a Power Point presentation in an email, I

just double click on the power point presentation and it opens with my

Microsoft Office Pro 2000 Power Point.

 

The problem began the moment the Microsoft Service Pack 3 was installed.

 

The moment it was installed I could not a) access my Handicap Manager

program with the desktop icon and b) cannot access any Power Point

presentations directly from my emails. When I do try to access them I

get pop up windows that ask me to install Microsoft Office Standard

Edition 2003.

 

In both of the above cases, in Excel and in Power Point, a "install"

window comes up wanting to install the 2003 version, which I cannot do

because I have MS OFFICE PRO 2000 and the code they ask for is obviously

not the same as my 2000 code.

 

I can, however, access my Handicap Manager program using the regular MS

OFFICE PRO 2000 desktop Excel shortcut. Also, if I save the Power Point

presentation from my email to my hard drive I can access it with the

Microsoft Office 2000 Power Point program.

 

I am not happy with having to do either function.

 

If I do a system restore to a point where Service Pack 3 has not been

installed, both programs work fine.

 

I went on line with the Microsoft help people and they suggested that I

remove my AVG software, then put in Service Pack 3 and then reinstall my

AVG software. I did as thy said, and I am still having the problem.

 

Can anyone help me out with this problem? Am I being forced to upgrade

my MS OFFICE package?

  • Replies 17
  • Created
  • Last Reply
Guest PA Bear [MS MVP]
Posted

Re: SERVICE PACK 3 - Updated Help Needed...

 

Free unlimited installation and compatibility support is available for

Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

e-mail support is available only in the United States and Canada.

 

• US:

http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

 

• CA:

http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

 

• UK:

http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

 

• AU:

http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

 

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select

Windows XP | select Windows XP Service Pack 3

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

Stephen Blakley wrote:

> I am having a problem with service pack 3. Here is some background:

>

> I am running Windows XP Home edition. I have Microsoft Office Pro 2000

> installed.

>

> I also have a software package that uses Microsoft Excel called

> “Handicap Manager”, which is a golf program to keep my handicap.

> Normally I just click on the desktop icon and my Handicap Manager works

> just fine.

>

> In addition, when I am sent a Power Point presentation in an email, I

> just double click on the power point presentation and it opens with my

> Microsoft Office Pro 2000 Power Point.

>

> The problem began the moment the Microsoft Service Pack 3 was installed.

>

> The moment it was installed I could not a) access my Handicap Manager

> program with the desktop icon and b) cannot access any Power Point

> presentations directly from my emails. When I do try to access them I

> get pop up windows that ask me to install Microsoft Office Standard

> Edition 2003.

>

> In both of the above cases, in Excel and in Power Point, a "install"

> window comes up wanting to install the 2003 version, which I cannot do

> because I have MS OFFICE PRO 2000 and the code they ask for is obviously

> not the same as my 2000 code.

>

> I can, however, access my Handicap Manager program using the regular MS

> OFFICE PRO 2000 desktop Excel shortcut. Also, if I save the Power Point

> presentation from my email to my hard drive I can access it with the

> Microsoft Office 2000 Power Point program.

>

> I am not happy with having to do either function.

>

> If I do a system restore to a point where Service Pack 3 has not been

> installed, both programs work fine.

>

> I went on line with the Microsoft help people and they suggested that I

> remove my AVG software, then put in Service Pack 3 and then reinstall my

> AVG software. I did as thy said, and I am still having the problem.

>

> Can anyone help me out with this problem? Am I being forced to upgrade

> my MS OFFICE package?

Guest whittier
Posted

Re: SERVICE PACK 3 - Updated Help Needed...

 

 

Stephen Blakley;3140662 Wrote:

> If I do a system restore to a point where Service Pack 3 has not been

> installed, both programs work fine.

>

> I went on line with the Microsoft help people and they suggested that I

>

> remove my AVG software, then put in Service Pack 3 and then reinstall

> my

> AVG software. I did as thy said, and I am still having the problem.

>

> Can anyone help me out with this problem? Am I being forced to upgrade

>

> my MS OFFICE package?

 

Conflicting anti-virus programs can cause inexplicable behavior. I've

had a few recent cases where Norton AV did not fully uninstall. The

remnants interacted with newly-installed AVG or Kaspersky Internet

Security and created problems that appeared as bizarre issues with the

OS.

 

With one machine, the problems were so bad that the best solution was a

fresh install of Windows XP.

 

A software firewall such as ZoneAlarm could also contribute to your

problems.

 

While I have no explanation for the issues you describe, I hope my

comments will be helpful.

 

 

 

 

--

whittier

Guest Stephen Blakley
Posted

Re: SERVICE PACK 3 - Updated Help Needed...

 

Thanks for the advise....I may just uninstall sp3 and leave it at that.

 

 

whittier wrote:

> Stephen Blakley;3140662 Wrote:

>> If I do a system restore to a point where Service Pack 3 has not been

>> installed, both programs work fine.

>>

>> I went on line with the Microsoft help people and they suggested that I

>>

>> remove my AVG software, then put in Service Pack 3 and then reinstall

>> my

>> AVG software. I did as thy said, and I am still having the problem.

>>

>> Can anyone help me out with this problem? Am I being forced to upgrade

>>

>> my MS OFFICE package?

>

> Conflicting anti-virus programs can cause inexplicable behavior. I've

> had a few recent cases where Norton AV did not fully uninstall. The

> remnants interacted with newly-installed AVG or Kaspersky Internet

> Security and created problems that appeared as bizarre issues with the

> OS.

>

> With one machine, the problems were so bad that the best solution was a

> fresh install of Windows XP.

>

> A software firewall such as ZoneAlarm could also contribute to your

> problems.

>

> While I have no explanation for the issues you describe, I hope my

> comments will be helpful.

>

>

>

>

Guest Stephen Blakley
Posted

Re: SERVICE PACK 3 - Updated Help Needed...

 

Thanks for the advise. I have one more question. If I uninstall

service pack 3, I would have to deactivate the automatic updates from

Microsoft. I have always been told that you should keep the automatic

updates active. Have I been told "wrong"?

 

Thanks!

 

Alias wrote:

> Stephen Blakley wrote:

>> I am having a problem with service pack 3. Here is some background:

>>

>> I am running Windows XP Home edition. I have Microsoft Office Pro

>> 2000 installed.

>>

>> I also have a software package that uses Microsoft Excel called

>> “Handicap Manager”, which is a golf program to keep my handicap.

>> Normally I just click on the desktop icon and my Handicap Manager

>> works just fine.

>>

>> In addition, when I am sent a Power Point presentation in an email, I

>> just double click on the power point presentation and it opens with my

>> Microsoft Office Pro 2000 Power Point.

>>

>> The problem began the moment the Microsoft Service Pack 3 was installed.

>>

>> The moment it was installed I could not a) access my Handicap Manager

>> program with the desktop icon and b) cannot access any Power Point

>> presentations directly from my emails. When I do try to access them I

>> get pop up windows that ask me to install Microsoft Office Standard

>> Edition 2003.

>>

>> In both of the above cases, in Excel and in Power Point, a "install"

>> window comes up wanting to install the 2003 version, which I cannot do

>> because I have MS OFFICE PRO 2000 and the code they ask for is

>> obviously not the same as my 2000 code.

>>

>> I can, however, access my Handicap Manager program using the regular

>> MS OFFICE PRO 2000 desktop Excel shortcut. Also, if I save the Power

>> Point presentation from my email to my hard drive I can access it with

>> the Microsoft Office 2000 Power Point program.

>>

>> I am not happy with having to do either function.

>>

>> If I do a system restore to a point where Service Pack 3 has not been

>> installed, both programs work fine.

>>

>> I went on line with the Microsoft help people and they suggested that

>> I remove my AVG software, then put in Service Pack 3 and then

>> reinstall my AVG software. I did as thy said, and I am still having

>> the problem.

>>

>> Can anyone help me out with this problem? Am I being forced to

>> upgrade my MS OFFICE package?

>

> The above is why installing SP3 should be done after a clean install,

> not on top of an XP install that's been around for awhile.

>

> Stephen, wait until either SP3 becomes a requirement for updates or when

> you reinstall and happy golfing!

>

> Alias

Guest Unknown
Posted

Re: SERVICE PACK 3 - Updated Help Needed...

 

You have definitely been told wrong. Automatic updates is not required. You

can do manual updates any time you choose.

Have you thought about reinstalling your office programs AFTER SP3 has been

installed?

"Stephen Blakley" <acemaker@optonline.net> wrote in message

news:485a6905$0$5005$607ed4bc@cv.net...

> Thanks for the advise. I have one more question. If I uninstall service

> pack 3, I would have to deactivate the automatic updates from Microsoft.

> I have always been told that you should keep the automatic updates active.

> Have I been told "wrong"?

>

> Thanks!

>

> Alias wrote:

>> Stephen Blakley wrote:

>>> I am having a problem with service pack 3. Here is some background:

>>>

>>> I am running Windows XP Home edition. I have Microsoft Office Pro 2000

>>> installed.

>>>

>>> I also have a software package that uses Microsoft Excel called

>>> “Handicap Manager”, which is a golf program to keep my handicap.

>>> Normally I just click on the desktop icon and my Handicap Manager works

>>> just fine.

>>>

>>> In addition, when I am sent a Power Point presentation in an email, I

>>> just double click on the power point presentation and it opens with my

>>> Microsoft Office Pro 2000 Power Point.

>>>

>>> The problem began the moment the Microsoft Service Pack 3 was installed.

>>>

>>> The moment it was installed I could not a) access my Handicap Manager

>>> program with the desktop icon and b) cannot access any Power Point

>>> presentations directly from my emails. When I do try to access them I

>>> get pop up windows that ask me to install Microsoft Office Standard

>>> Edition 2003.

>>>

>>> In both of the above cases, in Excel and in Power Point, a "install"

>>> window comes up wanting to install the 2003 version, which I cannot do

>>> because I have MS OFFICE PRO 2000 and the code they ask for is obviously

>>> not the same as my 2000 code.

>>>

>>> I can, however, access my Handicap Manager program using the regular MS

>>> OFFICE PRO 2000 desktop Excel shortcut. Also, if I save the Power Point

>>> presentation from my email to my hard drive I can access it with the

>>> Microsoft Office 2000 Power Point program.

>>>

>>> I am not happy with having to do either function.

>>>

>>> If I do a system restore to a point where Service Pack 3 has not been

>>> installed, both programs work fine.

>>>

>>> I went on line with the Microsoft help people and they suggested that I

>>> remove my AVG software, then put in Service Pack 3 and then reinstall my

>>> AVG software. I did as thy said, and I am still having the problem.

>>>

>>> Can anyone help me out with this problem? Am I being forced to upgrade

>>> my MS OFFICE package?

>>

>> The above is why installing SP3 should be done after a clean install, not

>> on top of an XP install that's been around for awhile.

>>

>> Stephen, wait until either SP3 becomes a requirement for updates or when

>> you reinstall and happy golfing!

>>

>> Alias

Posted

Re: SERVICE PACK 3 - Updated Help Needed...

 

Hello Steven,

 

You can download a 'Service Pack Blocker' tool from Microsoft at

http://www.microsoft.com/downloads/details.aspx?FamilyId=D7C9A07A-5267-4BD6-87D0-E2A72099EDB7&displaylang=en

 

This will allow you to turn on Automatic Updates, but keep SP3 from

automatically being downloaded and installed for '12 months following

general availability' -- so it should be effective until May, 2009.

 

Alan

 

"Stephen Blakley" <acemaker@optonline.net> wrote in message

news:485a6905$0$5005$607ed4bc@cv.net...

> Thanks for the advise. I have one more question. If I uninstall service

> pack 3, I would have to deactivate the automatic updates from Microsoft.

> I have always been told that you should keep the automatic updates active.

> Have I been told "wrong"?

>

> Thanks!

>

> Alias wrote:

>> Stephen Blakley wrote:

>>> I am having a problem with service pack 3. Here is some background:

>>>

>>> I am running Windows XP Home edition. I have Microsoft Office Pro 2000

>>> installed.

>>>

>>> I also have a software package that uses Microsoft Excel called

>>> “Handicap Manager”, which is a golf program to keep my handicap.

>>> Normally I just click on the desktop icon and my Handicap Manager works

>>> just fine.

>>>

>>> In addition, when I am sent a Power Point presentation in an email, I

>>> just double click on the power point presentation and it opens with my

>>> Microsoft Office Pro 2000 Power Point.

>>>

>>> The problem began the moment the Microsoft Service Pack 3 was installed.

>>>

>>> The moment it was installed I could not a) access my Handicap Manager

>>> program with the desktop icon and b) cannot access any Power Point

>>> presentations directly from my emails. When I do try to access them I

>>> get pop up windows that ask me to install Microsoft Office Standard

>>> Edition 2003.

>>>

>>> In both of the above cases, in Excel and in Power Point, a "install"

>>> window comes up wanting to install the 2003 version, which I cannot do

>>> because I have MS OFFICE PRO 2000 and the code they ask for is obviously

>>> not the same as my 2000 code.

>>>

>>> I can, however, access my Handicap Manager program using the regular MS

>>> OFFICE PRO 2000 desktop Excel shortcut. Also, if I save the Power Point

>>> presentation from my email to my hard drive I can access it with the

>>> Microsoft Office 2000 Power Point program.

>>>

>>> I am not happy with having to do either function.

>>>

>>> If I do a system restore to a point where Service Pack 3 has not been

>>> installed, both programs work fine.

>>>

>>> I went on line with the Microsoft help people and they suggested that I

>>> remove my AVG software, then put in Service Pack 3 and then reinstall my

>>> AVG software. I did as thy said, and I am still having the problem.

>>>

>>> Can anyone help me out with this problem? Am I being forced to upgrade

>>> my MS OFFICE package?

>>

>> The above is why installing SP3 should be done after a clean install, not

>> on top of an XP install that's been around for awhile.

>>

>> Stephen, wait until either SP3 becomes a requirement for updates or when

>> you reinstall and happy golfing!

>>

>> Alias

Guest Stephen Blakley
Posted

Re: SERVICE PACK 3 - Updated Help Needed...

 

Thank you so much!

 

Alan wrote:

> Hello Steven,

>

> You can download a 'Service Pack Blocker' tool from Microsoft at

> http://www.microsoft.com/downloads/details.aspx?FamilyId=D7C9A07A-5267-4BD6-87D0-E2A72099EDB7&displaylang=en

>

> This will allow you to turn on Automatic Updates, but keep SP3 from

> automatically being downloaded and installed for '12 months following

> general availability' -- so it should be effective until May, 2009.

>

> Alan

>

> "Stephen Blakley" <acemaker@optonline.net> wrote in message

> news:485a6905$0$5005$607ed4bc@cv.net...

>> Thanks for the advise. I have one more question. If I uninstall service

>> pack 3, I would have to deactivate the automatic updates from Microsoft.

>> I have always been told that you should keep the automatic updates active.

>> Have I been told "wrong"?

>>

>> Thanks!

>>

>> Alias wrote:

>>> Stephen Blakley wrote:

>>>> I am having a problem with service pack 3. Here is some background:

>>>>

>>>> I am running Windows XP Home edition. I have Microsoft Office Pro 2000

>>>> installed.

>>>>

>>>> I also have a software package that uses Microsoft Excel called

>>>> “Handicap Manager”, which is a golf program to keep my handicap.

>>>> Normally I just click on the desktop icon and my Handicap Manager works

>>>> just fine.

>>>>

>>>> In addition, when I am sent a Power Point presentation in an email, I

>>>> just double click on the power point presentation and it opens with my

>>>> Microsoft Office Pro 2000 Power Point.

>>>>

>>>> The problem began the moment the Microsoft Service Pack 3 was installed.

>>>>

>>>> The moment it was installed I could not a) access my Handicap Manager

>>>> program with the desktop icon and b) cannot access any Power Point

>>>> presentations directly from my emails. When I do try to access them I

>>>> get pop up windows that ask me to install Microsoft Office Standard

>>>> Edition 2003.

>>>>

>>>> In both of the above cases, in Excel and in Power Point, a "install"

>>>> window comes up wanting to install the 2003 version, which I cannot do

>>>> because I have MS OFFICE PRO 2000 and the code they ask for is obviously

>>>> not the same as my 2000 code.

>>>>

>>>> I can, however, access my Handicap Manager program using the regular MS

>>>> OFFICE PRO 2000 desktop Excel shortcut. Also, if I save the Power Point

>>>> presentation from my email to my hard drive I can access it with the

>>>> Microsoft Office 2000 Power Point program.

>>>>

>>>> I am not happy with having to do either function.

>>>>

>>>> If I do a system restore to a point where Service Pack 3 has not been

>>>> installed, both programs work fine.

>>>>

>>>> I went on line with the Microsoft help people and they suggested that I

>>>> remove my AVG software, then put in Service Pack 3 and then reinstall my

>>>> AVG software. I did as thy said, and I am still having the problem.

>>>>

>>>> Can anyone help me out with this problem? Am I being forced to upgrade

>>>> my MS OFFICE package?

>>> The above is why installing SP3 should be done after a clean install, not

>>> on top of an XP install that's been around for awhile.

>>>

>>> Stephen, wait until either SP3 becomes a requirement for updates or when

>>> you reinstall and happy golfing!

>>>

>>> Alias

>

>

Guest Stephen Blakley
Posted

Re: SERVICE PACK 3 - Updated Help Needed...

 

Thank you so much!

 

Unknown wrote:

> You have definitely been told wrong. Automatic updates is not required. You

> can do manual updates any time you choose.

> Have you thought about reinstalling your office programs AFTER SP3 has been

> installed?

> "Stephen Blakley" <acemaker@optonline.net> wrote in message

> news:485a6905$0$5005$607ed4bc@cv.net...

>> Thanks for the advise. I have one more question. If I uninstall service

>> pack 3, I would have to deactivate the automatic updates from Microsoft.

>> I have always been told that you should keep the automatic updates active.

>> Have I been told "wrong"?

>>

>> Thanks!

>>

>> Alias wrote:

>>> Stephen Blakley wrote:

>>>> I am having a problem with service pack 3. Here is some background:

>>>>

>>>> I am running Windows XP Home edition. I have Microsoft Office Pro 2000

>>>> installed.

>>>>

>>>> I also have a software package that uses Microsoft Excel called

>>>> “Handicap Manager”, which is a golf program to keep my handicap.

>>>> Normally I just click on the desktop icon and my Handicap Manager works

>>>> just fine.

>>>>

>>>> In addition, when I am sent a Power Point presentation in an email, I

>>>> just double click on the power point presentation and it opens with my

>>>> Microsoft Office Pro 2000 Power Point.

>>>>

>>>> The problem began the moment the Microsoft Service Pack 3 was installed.

>>>>

>>>> The moment it was installed I could not a) access my Handicap Manager

>>>> program with the desktop icon and b) cannot access any Power Point

>>>> presentations directly from my emails. When I do try to access them I

>>>> get pop up windows that ask me to install Microsoft Office Standard

>>>> Edition 2003.

>>>>

>>>> In both of the above cases, in Excel and in Power Point, a "install"

>>>> window comes up wanting to install the 2003 version, which I cannot do

>>>> because I have MS OFFICE PRO 2000 and the code they ask for is obviously

>>>> not the same as my 2000 code.

>>>>

>>>> I can, however, access my Handicap Manager program using the regular MS

>>>> OFFICE PRO 2000 desktop Excel shortcut. Also, if I save the Power Point

>>>> presentation from my email to my hard drive I can access it with the

>>>> Microsoft Office 2000 Power Point program.

>>>>

>>>> I am not happy with having to do either function.

>>>>

>>>> If I do a system restore to a point where Service Pack 3 has not been

>>>> installed, both programs work fine.

>>>>

>>>> I went on line with the Microsoft help people and they suggested that I

>>>> remove my AVG software, then put in Service Pack 3 and then reinstall my

>>>> AVG software. I did as thy said, and I am still having the problem.

>>>>

>>>> Can anyone help me out with this problem? Am I being forced to upgrade

>>>> my MS OFFICE package?

>>> The above is why installing SP3 should be done after a clean install, not

>>> on top of an XP install that's been around for awhile.

>>>

>>> Stephen, wait until either SP3 becomes a requirement for updates or when

>>> you reinstall and happy golfing!

>>>

>>> Alias

>

>

Posted

Re: SERVICE PACK 3 - Updated Help Needed...

 

You're welcome. I'm glad that tool is something that you can use.

 

And I apologize for spelling your name 'Steven' rather than 'Stephen' in my

earlier post. :->

 

Alan

 

"Stephen Blakley" <acemaker@optonline.net> wrote in message

news:485a811f$0$5021$607ed4bc@cv.net...

> Thank you so much!

>

> Alan wrote:

>> Hello Steven,

>>

>> You can download a 'Service Pack Blocker' tool from Microsoft at

>> http://www.microsoft.com/downloads/details.aspx?FamilyId=D7C9A07A-5267-4BD6-87D0-E2A72099EDB7&displaylang=en

>>

>> This will allow you to turn on Automatic Updates, but keep SP3 from

>> automatically being downloaded and installed for '12 months following

>> general availability' -- so it should be effective until May, 2009.

>>

>> Alan

>>

>> "Stephen Blakley" <acemaker@optonline.net> wrote in message

>> news:485a6905$0$5005$607ed4bc@cv.net...

>>> Thanks for the advise. I have one more question. If I uninstall

>>> service pack 3, I would have to deactivate the automatic updates from

>>> Microsoft. I have always been told that you should keep the automatic

>>> updates active. Have I been told "wrong"?

>>>

>>> Thanks!

>>>

>>> Alias wrote:

>>>> Stephen Blakley wrote:

>>>>> I am having a problem with service pack 3. Here is some background:

>>>>>

>>>>> I am running Windows XP Home edition. I have Microsoft Office Pro

>>>>> 2000 installed.

>>>>>

>>>>> I also have a software package that uses Microsoft Excel called

>>>>> “Handicap Manager”, which is a golf program to keep my handicap.

>>>>> Normally I just click on the desktop icon and my Handicap Manager

>>>>> works just fine.

>>>>>

>>>>> In addition, when I am sent a Power Point presentation in an email, I

>>>>> just double click on the power point presentation and it opens with my

>>>>> Microsoft Office Pro 2000 Power Point.

>>>>>

>>>>> The problem began the moment the Microsoft Service Pack 3 was

>>>>> installed.

>>>>>

>>>>> The moment it was installed I could not a) access my Handicap Manager

>>>>> program with the desktop icon and b) cannot access any Power Point

>>>>> presentations directly from my emails. When I do try to access them I

>>>>> get pop up windows that ask me to install Microsoft Office Standard

>>>>> Edition 2003.

>>>>>

>>>>> In both of the above cases, in Excel and in Power Point, a "install"

>>>>> window comes up wanting to install the 2003 version, which I cannot do

>>>>> because I have MS OFFICE PRO 2000 and the code they ask for is

>>>>> obviously not the same as my 2000 code.

>>>>>

>>>>> I can, however, access my Handicap Manager program using the regular

>>>>> MS OFFICE PRO 2000 desktop Excel shortcut. Also, if I save the Power

>>>>> Point presentation from my email to my hard drive I can access it with

>>>>> the Microsoft Office 2000 Power Point program.

>>>>>

>>>>> I am not happy with having to do either function.

>>>>>

>>>>> If I do a system restore to a point where Service Pack 3 has not been

>>>>> installed, both programs work fine.

>>>>>

>>>>> I went on line with the Microsoft help people and they suggested that

>>>>> I remove my AVG software, then put in Service Pack 3 and then

>>>>> reinstall my AVG software. I did as thy said, and I am still having

>>>>> the problem.

>>>>>

>>>>> Can anyone help me out with this problem? Am I being forced to

>>>>> upgrade my MS OFFICE package?

>>>> The above is why installing SP3 should be done after a clean install,

>>>> not on top of an XP install that's been around for awhile.

>>>>

>>>> Stephen, wait until either SP3 becomes a requirement for updates or

>>>> when you reinstall and happy golfing!

>>>>

>>>> Alias

>>

Guest Alias
Posted

Re: SERVICE PACK 3 - Updated Help Needed...

 

Stephen Blakley wrote:

> Thanks for the advise. I have one more question. If I uninstall

> service pack 3, I would have to deactivate the automatic updates from

> Microsoft. I have always been told that you should keep the automatic

> updates active. Have I been told "wrong"?

>

> Thanks!

 

Yes, very wrong as one should deactivate real time scanning from your

anti virus before installing *anything*, including updates. What I do is

set auto update to inform but not install or download. Then I use the

customized option and untick anything I don't want like SP3 or WGA. It

will then ask you if you want to never be informed of the updates you

unticked. I always tick "yes".

 

Alias

>

> Alias wrote:

>> Stephen Blakley wrote:

>>> I am having a problem with service pack 3. Here is some background:

>>>

>>> I am running Windows XP Home edition. I have Microsoft Office Pro

>>> 2000 installed.

>>>

>>> I also have a software package that uses Microsoft Excel called

>>> “Handicap Manager”, which is a golf program to keep my handicap.

>>> Normally I just click on the desktop icon and my Handicap Manager

>>> works just fine.

>>>

>>> In addition, when I am sent a Power Point presentation in an email, I

>>> just double click on the power point presentation and it opens with

>>> my Microsoft Office Pro 2000 Power Point.

>>>

>>> The problem began the moment the Microsoft Service Pack 3 was installed.

>>>

>>> The moment it was installed I could not a) access my Handicap Manager

>>> program with the desktop icon and b) cannot access any Power Point

>>> presentations directly from my emails. When I do try to access them

>>> I get pop up windows that ask me to install Microsoft Office Standard

>>> Edition 2003.

>>>

>>> In both of the above cases, in Excel and in Power Point, a "install"

>>> window comes up wanting to install the 2003 version, which I cannot

>>> do because I have MS OFFICE PRO 2000 and the code they ask for is

>>> obviously not the same as my 2000 code.

>>>

>>> I can, however, access my Handicap Manager program using the regular

>>> MS OFFICE PRO 2000 desktop Excel shortcut. Also, if I save the Power

>>> Point presentation from my email to my hard drive I can access it

>>> with the Microsoft Office 2000 Power Point program.

>>>

>>> I am not happy with having to do either function.

>>>

>>> If I do a system restore to a point where Service Pack 3 has not been

>>> installed, both programs work fine.

>>>

>>> I went on line with the Microsoft help people and they suggested that

>>> I remove my AVG software, then put in Service Pack 3 and then

>>> reinstall my AVG software. I did as thy said, and I am still having

>>> the problem.

>>>

>>> Can anyone help me out with this problem? Am I being forced to

>>> upgrade my MS OFFICE package?

>>

>> The above is why installing SP3 should be done after a clean install,

>> not on top of an XP install that's been around for awhile.

>>

>> Stephen, wait until either SP3 becomes a requirement for updates or

>> when you reinstall and happy golfing!

>>

>> Alias

Posted

Re: SERVICE PACK 3 - Updated Help Needed...

 

Alias,

 

Not that you asked, but I'm just curious if you've seen some of the posts

that a few of us have been writing regarding your 'problems' with posting on

Microsoft servers?

 

Alan

>"Alias" <iamalias@REMOVEgmailTHIS.com> wrote in message

>news:g3e0el$3ln$2@aioe.org...

>

> Yes, very wrong as one should deactivate real time scanning from your anti

> virus before installing *anything*, including updates. What I do is set

> auto update to inform but not install or download. Then I use the

> customized option and untick anything I don't want like SP3 or WGA. It

> will then ask you if you want to never be informed of the updates you

> unticked. I always tick "yes".

>

> Alias

Guest Alias
Posted

Re: SERVICE PACK 3 - Updated Help Needed...

 

Alan wrote:

> Alias,

>

> Not that you asked, but I'm just curious if you've seen some of the posts

> that a few of us have been writing regarding your 'problems' with posting on

> Microsoft servers?

>

> Alan

 

No, I haven't seen them. What do they say? I do know that all my posts

are censored on MS servers. I guess MS is scared of Ubuntu and

rightfully so. MS would do well in China or Iran.

 

Alias

>

>> "Alias" <iamalias@REMOVEgmailTHIS.com> wrote in message

>> news:g3e0el$3ln$2@aioe.org...

>>

>> Yes, very wrong as one should deactivate real time scanning from your anti

>> virus before installing *anything*, including updates. What I do is set

>> auto update to inform but not install or download. Then I use the

>> customized option and untick anything I don't want like SP3 or WGA. It

>> will then ask you if you want to never be informed of the updates you

>> unticked. I always tick "yes".

>>

>> Alias

>

>

Guest **::- Alias- ::**
Posted

Re: SERVICE PACK 3 - Updated Help Needed...

 

Alan wrote:

> Alias,

>

> Not that you asked, but I'm just curious if you've seen some of the posts

> that a few of us have been writing regarding your 'problems' with posting on

> Microsoft servers?

>

> Alan

 

Let's see if this post goes through. I'm using MS servers.

 

Alias

>

>> "Alias" <iamalias@REMOVEgmailTHIS.com> wrote in message

>> news:g3e0el$3ln$2@aioe.org...

>>

>> Yes, very wrong as one should deactivate real time scanning from your anti

>> virus before installing *anything*, including updates. What I do is set

>> auto update to inform but not install or download. Then I use the

>> customized option and untick anything I don't want like SP3 or WGA. It

>> will then ask you if you want to never be informed of the updates you

>> unticked. I always tick "yes".

>>

>> Alias

>

>

Posted

Re: SERVICE PACK 3 - Updated Help Needed...

 

If you have time, go to this link in Google groups and read from the

beginning:

http://groups.google.com/group/microsoft.public.windowsxp.general/browse_frm/thread/d9b0e7f6c12d588c/4407208bde812abf?#4407208bde812abf

 

I first bring up your name and the fact that your posts seem to 'disappear'

beginning at Reply 10.

 

Alan

 

"Alias" <iamalias@REMOVEgmailTHIS.com> wrote in message

news:g3e16t$7b6$1@aioe.org...

> Alan wrote:

>> Alias,

>>

>> Not that you asked, but I'm just curious if you've seen some of the posts

>> that a few of us have been writing regarding your 'problems' with posting

>> on Microsoft servers?

>>

>> Alan

>

> No, I haven't seen them. What do they say? I do know that all my posts are

> censored on MS servers. I guess MS is scared of Ubuntu and rightfully so.

> MS would do well in China or Iran.

>

> Alias

>>

>>> "Alias" <iamalias@REMOVEgmailTHIS.com> wrote in message

>>> news:g3e0el$3ln$2@aioe.org...

>>>

>>> Yes, very wrong as one should deactivate real time scanning from your

>>> anti virus before installing *anything*, including updates. What I do is

>>> set auto update to inform but not install or download. Then I use the

>>> customized option and untick anything I don't want like SP3 or WGA. It

>>> will then ask you if you want to never be informed of the updates you

>>> unticked. I always tick "yes".

>>>

>>> Alias

>>

Guest **::- Alias- ::**
Posted

Re: SERVICE PACK 3 - Updated Help Needed...

 

**::- Alias- ::** wrote:

> Alan wrote:

>> Alias,

>>

>> Not that you asked, but I'm just curious if you've seen some of the

>> posts that a few of us have been writing regarding your 'problems'

>> with posting on Microsoft servers?

>>

>> Alan

>

> Let's see if this post goes through. I'm using MS servers.

>

> Alias

>>

>>> "Alias" <iamalias@REMOVEgmailTHIS.com> wrote in message

>>> news:g3e0el$3ln$2@aioe.org...

>>>

>>> Yes, very wrong as one should deactivate real time scanning from your

>>> anti virus before installing *anything*, including updates. What I do

>>> is set auto update to inform but not install or download. Then I use

>>> the customized option and untick anything I don't want like SP3 or

>>> WGA. It will then ask you if you want to never be informed of the

>>> updates you unticked. I always tick "yes".

>>>

>>> Alias

>>

>>

>

 

Hey, it did! For how long?

 

Alias

Guest Stephen Blakley
Posted

Re: SERVICE PACK 3 - Updated Help Needed...FINALLY CORRECTED

 

Re: SERVICE PACK 3 - Updated Help Needed...FINALLY CORRECTED

 

Microsoft Help line (in India) corrected my problem. Apparently I

installed a demo of MS Office 2003 back in 2005 and never used it. When

Service Pack 3 came out, the demo interfered with it. The technician

deleted the demo package and now all works just fine.

 

I want to thank each and every one of you who helped me out with some

great suggestions!

 

 

 

Stephen Blakley wrote:

> I am having a problem with service pack 3. Here is some background:

>

> I am running Windows XP Home edition. I have Microsoft Office Pro 2000

> installed.

>

Guest Alias
Posted

Re: SERVICE PACK 3 - Updated Help Needed...

 

Alan wrote:

> If you have time, go to this link in Google groups and read from the

> beginning:

> http://groups.google.com/group/microsoft.public.windowsxp.general/browse_frm/thread/d9b0e7f6c12d588c/4407208bde812abf?#4407208bde812abf

>

> I first bring up your name and the fact that your posts seem to 'disappear'

> beginning at Reply 10.

>

> Alan

 

Yeah, well, I'm not here to win over MS' censors.

 

Alias

>

> "Alias" <iamalias@REMOVEgmailTHIS.com> wrote in message

> news:g3e16t$7b6$1@aioe.org...

>> Alan wrote:

>>> Alias,

>>>

>>> Not that you asked, but I'm just curious if you've seen some of the posts

>>> that a few of us have been writing regarding your 'problems' with posting

>>> on Microsoft servers?

>>>

>>> Alan

>> No, I haven't seen them. What do they say? I do know that all my posts are

>> censored on MS servers. I guess MS is scared of Ubuntu and rightfully so.

>> MS would do well in China or Iran.

>>

>> Alias

>>>> "Alias" <iamalias@REMOVEgmailTHIS.com> wrote in message

>>>> news:g3e0el$3ln$2@aioe.org...

>>>>

>>>> Yes, very wrong as one should deactivate real time scanning from your

>>>> anti virus before installing *anything*, including updates. What I do is

>>>> set auto update to inform but not install or download. Then I use the

>>>> customized option and untick anything I don't want like SP3 or WGA. It

>>>> will then ask you if you want to never be informed of the updates you

>>>> unticked. I always tick "yes".

>>>>

>>>> Alias

>


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