VSS Error

[Guest Dee Freeland]

I recently upgraded my BackupExpress software and now I am getting the

following errors:

 

Event ID: 12298

Volume Shadow Copy Service error: The I/O writes cannot be held during the

shadow copy creation period on volume

\\?\Volume{db887cdd-c6b8-11d7-956a-806e6f6e6963}\. The volume index in the

shadow copy set is 0. Error details: Open[0x00000000], Flush[0x00000000],

Release[0x80042314], OnRun[0x00000000].

 

Event ID: 12310

Volume Shadow Copy Service error: The shadow copy could not be committed -

operation timed out. Error context:

DeviceIoControl(\\?\Volume{db887cdd-c6b8-11d7-956a-806e6f6e6963} -

00000190,0x0053c010,00038168,0,00039170,4096,[0]).

 

As far as I can tell, the data is being backed up because the job is not

failing. It is a Windows 2003 SP2 Server that has Exchange 2003 on it. Any

help would be appreciated.

 

thanks -- dee