Unwanted columns in a fax download

[Guest vince]

I downloaded a fax template into Word and everytime I try to type into the

fax, the whole doc is split into columns that prevent me from using the whole

horizontal space. I thought maybe this could be a problem with the normal.dot

file, but when I open Word I do get a blank document. However when I try to

find normal.dot in search, it's not there even though my folder option/view

does have "show hidden files" checked.

Can anyone explain what's going on and how to get a fax template that is not

columnized.

 

Thanks

--

vince

[Guest Bob I]

Re: Unwanted columns in a fax download

 

You may want to pose your question to the Word newsgroup instead, and be

sure to mention the version and the template(and source) you are having

difficulties with.

 

vince wrote:

> I downloaded a fax template into Word and everytime I try to type into the

> fax, the whole doc is split into columns that prevent me from using the whole

> horizontal space. I thought maybe this could be a problem with the normal.dot

> file, but when I open Word I do get a blank document. However when I try to

> find normal.dot in search, it's not there even though my folder option/view

> does have "show hidden files" checked.

> Can anyone explain what's going on and how to get a fax template that is not

> columnized.

>

> Thanks