Dell xps not turning on please please help

[Kris yianni]

Hi I have a dell xps m1530 laptop-I used it this morning and It worked fine about 5hours later it does not turn on-when I push the power button the blue light comes on and the fan works then go off straight away. the blue light on the front is always on and i can hear it working but nothing else happens-I have tried a new battery and cleaned the dust inside and have tried to connect it to my tv to no avail-can anyone please help me please please please

[KenB]

Hi Kris and welcome to ExTS.

 

Sadly, there is very little you can do with a laptop - they are so complex to work on.

 

What you can try is to take the battery out completely and try running on the power connection only.

 

Secondly,

Locate the RAM modules ( usually under a removable panel underneath the machine )

Take them out - clean the connections with a pencil eraser - and put JUST ONE back.

Try the machine.

 

If no go - try the other module by itself.

[Kris yianni]

Thanks for the advice but neither worked.It seems the control panel and screen ate dead but the keyboard and lower half are ok-does anyone know if I can remove the harddrive/storage and insert into another dell xps to retrieve my pics and files etc without losing them and/or damaging the other laptop files?

[KenB]

Hi Kris,

 

Sorry to hear that you still have the problem.

 

retrieve my pics and files etc

You can take the drive out - it will be accessible by removing a cover usually underneath the laptop.

 

The drive will be a 2.5 inch ( laptop standard ).

 

The are 2 options as to type.

SATA or IDE ( PATA ).

The connections are different.

This link will explain:

http://kenspchelp.co.uk/viewtopic.php?f=26&t=75

 

You can buy - relatively cheaply - a USB adapter that will connect the drive to a USB port of another computer.

 

I have this one:

http://www.amazon.co.uk/IOMAX-SATA-Adapter-Power-Drive/dp/B001A5SK56

This does all options for 2.5 inch and 3.5 inch.

There are cheaper versions if you search for:

"2.5 inch sata/ide to usb adapter"

 

With this you should be able to access the drive just as you would with a memory stick ( flash drive ).

[tenshin5426]

quite a common complaint/problem with the 1530 xps is that the graphics card overheats on the machine, do you ever get a little shock from the metal casing at all? firstly i would try taking the battery out, disconnecting the power lead and pressing and holding the power button for around ten seconds, sounds stupid but it disperses all built up static and residual energy in the system, after that plug back in and try and turn on the machine, it should hopefully the boot for you, i have had around 5 of these in the workshop this year alone all with that same complaint, it even happens on the 1330 which is pretty much identical just 13 inch screen,

 

let us know how you get on :)

[tenshin5426]

any luck with this one so far?