Guest jeh Posted June 20, 2008 Posted June 20, 2008 A while ago I had a PDF file (possibly faulty) refuse to print on my Konica Minolta 2400W. Trying to delete it from the print queue in the usual way resulted in the delete job hanging until I turned the printer off. When I turned the printer back on the job had vanished and I was able to continue printing other files. However, every time I reboot the PC the same "faulty" file appears in the printer queue and I can't print anything else until I've turned the printer off and on again. This is maddening. The symptoms suggest that the job hasn't been deleted from the print spooler. Is this right and does anyone have any suggestions how to get around this problem? I'm using XP SP3. TIA John
Guest Nepatsfan Posted June 20, 2008 Posted June 20, 2008 Re: Recurring print file "jeh" <John.Humble@utas.edu.au> wrote in message news:8089a08d-506c-4193-9182-aa299a270fa4@v26g2000prm.googlegroups.com... >A while ago I had a PDF file (possibly faulty) refuse to print on my > Konica Minolta 2400W. Trying to delete it from the print queue in the > usual way resulted in the delete job hanging until I turned the > printer off. When I turned the printer back on the job had vanished > and I was able to continue printing other files. > However, every time I reboot the PC the same "faulty" file appears in > the printer queue and I can't print anything else until I've turned > the printer off and on again. This is maddening. The symptoms > suggest that the job hasn't been deleted from the print spooler. Is > this right and does anyone have any suggestions how to get around this > problem? I'm using XP SP3. TIA John Try deleting the contents of this folder. C:\WINDOWS\System32\spool\PRINTERS Good luck Nepatsfan
Guest jeh Posted June 20, 2008 Posted June 20, 2008 Re: Recurring print file On Jun 20, 12:05 pm, "Nepatsfan" <nepats...@SBXXXIX.com> wrote: > "jeh" <John.Hum...@utas.edu.au> wrote in message > > news:8089a08d-506c-4193-9182-aa299a270fa4@v26g2000prm.googlegroups.com... > > >A while ago I had a PDF file (possibly faulty) refuse to print on my > > Konica Minolta 2400W. Trying to delete it from the print queue in the > > usual way resulted in the delete job hanging until I turned the > > printer off. When I turned the printer back on the job had vanished > > and I was able to continue printing other files. > > However, every time I reboot the PC the same "faulty" file appears in > > the printer queue and I can't print anything else until I've turned > > the printer off and on again. This is maddening. The symptoms > > suggest that the job hasn't been deleted from the print spooler. Is > > this right and does anyone have any suggestions how to get around this > > problem? I'm using XP SP3. TIA John > > Try deleting the contents of this folder. > > C:\WINDOWS\System32\spool\PRINTERS > > Good luck > > Nepatsfan Thanks Nepatsfan. That's fixed it. Your help greatly appreciated. best wishes John
Guest Nepatsfan Posted June 20, 2008 Posted June 20, 2008 Re: Recurring print file "jeh" <John.Humble@utas.edu.au> wrote in message news:78c6a5ec-8ff5-4fdb-bfae-d9c857ec9e00@x19g2000prg.googlegroups.com... On Jun 20, 12:05 pm, "Nepatsfan" <nepats...@SBXXXIX.com> wrote: >> "jeh" <John.Hum...@utas.edu.au> wrote in message >> >> news:8089a08d-506c-4193-9182-aa299a270fa4@v26g2000prm.googlegroups.com... >> >> >A while ago I had a PDF file (possibly faulty) refuse to print on my >> > Konica Minolta 2400W. Trying to delete it from the print queue in the >> > usual way resulted in the delete job hanging until I turned the >> > printer off. When I turned the printer back on the job had vanished >> > and I was able to continue printing other files. >> > However, every time I reboot the PC the same "faulty" file appears in >> > the printer queue and I can't print anything else until I've turned >> > the printer off and on again. This is maddening. The symptoms >> > suggest that the job hasn't been deleted from the print spooler. Is >> > this right and does anyone have any suggestions how to get around this >> > problem? I'm using XP SP3. TIA John >> >> Try deleting the contents of this folder. >> >> C:\WINDOWS\System32\spool\PRINTERS >> >> Good luck >> >> Nepatsfan >Thanks Nepatsfan. That's fixed it. Your help greatly appreciated. >best wishes >John You're welcome. Nepatsfan
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