Windows XP Recovery Installation Problem

[Guest Alan C. Brown]

Don't if this is the correct newsgroup for this problem.

 

Tried to reinstall Win XP Pro on my Toshiba 5105-S702 laptop using the

Recovery CDs (circa 2001) that were supplied with it, but was blocked at the

start of the recovery process, with a message to the effect that the product

key was not valid. I suspect this happened because the original defective

motherboard on the laptop had been replaced with a new motherboard.

 

Luckily I had previously purchased a Retail Version Xp Pro SP1 a couple

years ago, so I was able to use that instead of the Recovery CDs.

 

However I would still like to know how to resolve this problem (using

original Recovery CDs with a new motherboard), short of purchasing the

retail version of Win XP Pro, because I fear that this problem could also

occur with my newer laptop.

 

Would appreciate if anyone could advise.

 

Thank you

 

AlanCB

[Guest Pegasus \(MVP\)]

Re: Windows XP Recovery Installation Problem

 

 

"Alan C. Brown" <acbrown@intnet.mu> wrote in message

news:ub4kOev0IHA.2208@TK2MSFTNGP04.phx.gbl...

> Don't if this is the correct newsgroup for this problem.

>

> Tried to reinstall Win XP Pro on my Toshiba 5105-S702 laptop using the

> Recovery CDs (circa 2001) that were supplied with it, but was blocked at

> the start of the recovery process, with a message to the effect that the

> product key was not valid. I suspect this happened because the original

> defective motherboard on the laptop had been replaced with a new

> motherboard.

>

> Luckily I had previously purchased a Retail Version Xp Pro SP1 a couple

> years ago, so I was able to use that instead of the Recovery CDs.

>

> However I would still like to know how to resolve this problem (using

> original Recovery CDs with a new motherboard), short of purchasing the

> retail version of Win XP Pro, because I fear that this problem could also

> occur with my newer laptop.

>

> Would appreciate if anyone could advise.

>

> Thank you

>

> AlanCB

 

In such cases you ring Microsoft and explain the problem. They

will give you a new key.

[Guest Alan C. Brown]

Re: Windows XP Recovery Installation Problem

 

 

"Pegasus (MVP)" <I.can@fly.com.oz> wrote in message

news:O0l59Lw0IHA.5944@TK2MSFTNGP04.phx.gbl...

>

> "Alan C. Brown" <acbrown@intnet.mu> wrote in message

> news:ub4kOev0IHA.2208@TK2MSFTNGP04.phx.gbl...

>> Don't if this is the correct newsgroup for this problem.

>>

>> Tried to reinstall Win XP Pro on my Toshiba 5105-S702 laptop using the

>> Recovery CDs (circa 2001) that were supplied with it, but was blocked at

>> the start of the recovery process, with a message to the effect that the

>> product key was not valid. I suspect this happened because the original

>> defective motherboard on the laptop had been replaced with a new

>> motherboard.

>>

>> Luckily I had previously purchased a Retail Version Xp Pro SP1 a couple

>> years ago, so I was able to use that instead of the Recovery CDs.

>>

>> However I would still like to know how to resolve this problem (using

>> original Recovery CDs with a new motherboard), short of purchasing the

>> retail version of Win XP Pro, because I fear that this problem could also

>> occur with my newer laptop.

>>

>> Would appreciate if anyone could advise.

>>

>> Thank you

>>

>> AlanCB

>

> In such cases you ring Microsoft and explain the problem. They

> will give you a new key.

>

-----------------

Pegasus

 

Thanks for the advice. Sounds good.

 

Alan C. Brown