program Fax

[Guest M Weiss]

When starting my computer it tries to install a program named Fax. It looks

for a file named fax.mxi. This is a new phenomenon.

 

Any idea what this program is all about and where to find this file?

 

Thanks,

 

Mo

[Guest Malke]

Re: program Fax

 

M Weiss wrote:

> When starting my computer it tries to install a program named Fax. It

> looks for a file named fax.mxi. This is a new phenomenon.

>

> Any idea what this program is all about and where to find this file?

 

You mean "fax.msi"? If yes, have you uninstalled (or installed) a printer

recently?

 

Otherwise, see what is set to start up with Windows by using the System

Configuration Utility. The free Autoruns program is also a good way to see

what is starting with Windows.

 

*****

It is always better to stop programs from starting with Windows from within

the programs themselves, so look in their Options before changing anything

with msconfig - you're just examining things at this stage. If a program

doesn't offer any way to control startup from its Preferences, then use

msconfig to uncheck the box next to its name, Apply and OK out.

 

Start>Run>msconfig [enter]

 

This brings up the System Configuration Utility. Look on the Startup tab and

find the probable culprit. Uncheck the box next to its name, Apply and OK

out. You don't need to restart immediately, but the next time you do you'll

get a dialog saying you've used the Utility. Just tick the box that says in

effect, "don't bother me about this again".

 

Important - Do not use the System Configuration Utility to stop processes.

Instead, use Start>Run>services.msc [enter] and do not stop any services

unless you really, really know what you're doing.

 

How to Troubleshoot By Using the Msconfig Utility in Windows XP -

http://support.microsoft.com/?id=310560

The free Autoruns program is very useful for managing your Startup -

http://www.microsoft.com/technet/sysinternals/default.mspx - Autoruns

*****

 

Malke

--

MS-MVP

Elephant Boy Computers

http://www.elephantboycomputers.com

Don't Panic!

[Guest M Weiss]

Re: program Fax

 

I did not installed or uninstalled a printer. But I did uninstalled and then

reinstalled another program and this may have caused the problem.

Anyway, after you advised that this is a printer related program I

reinstalled the printer software and this solved the problem.

 

Thanks,

 

Mo

 

"Malke" <malke@invalid.invalid> wrote in message

news:%23BrkLu50IHA.2084@TK2MSFTNGP06.phx.gbl...

>M Weiss wrote:

>

>> When starting my computer it tries to install a program named Fax. It

>> looks for a file named fax.mxi. This is a new phenomenon.

>>

>> Any idea what this program is all about and where to find this file?

>

> You mean "fax.msi"? If yes, have you uninstalled (or installed) a printer

> recently?

>

> Otherwise, see what is set to start up with Windows by using the System

> Configuration Utility. The free Autoruns program is also a good way to see

> what is starting with Windows.

>

> *****

> It is always better to stop programs from starting with Windows from

> within

> the programs themselves, so look in their Options before changing anything

> with msconfig - you're just examining things at this stage. If a program

> doesn't offer any way to control startup from its Preferences, then use

> msconfig to uncheck the box next to its name, Apply and OK out.

>

> Start>Run>msconfig [enter]

>

> This brings up the System Configuration Utility. Look on the Startup tab

> and

> find the probable culprit. Uncheck the box next to its name, Apply and OK

> out. You don't need to restart immediately, but the next time you do

> you'll

> get a dialog saying you've used the Utility. Just tick the box that says

> in

> effect, "don't bother me about this again".

>

> Important - Do not use the System Configuration Utility to stop processes.

> Instead, use Start>Run>services.msc [enter] and do not stop any services

> unless you really, really know what you're doing.

>

> How to Troubleshoot By Using the Msconfig Utility in Windows XP -

> http://support.microsoft.com/?id=310560

> The free Autoruns program is very useful for managing your Startup -

> http://www.microsoft.com/technet/sysinternals/default.mspx - Autoruns

> *****

>

> Malke

> --

> MS-MVP

> Elephant Boy Computers

> http://www.elephantboycomputers.com

> Don't Panic!

[Guest Malke]

Re: program Fax

 

M Weiss wrote:

> I did not installed or uninstalled a printer. But I did uninstalled and

> then reinstalled another program and this may have caused the problem.

> Anyway, after you advised that this is a printer related program I

> reinstalled the printer software and this solved the problem.

 

Glad to hear you got this sorted. Thanks for taking the time to post back.

 

Malke

--

MS-MVP

Elephant Boy Computers

http://www.elephantboycomputers.com

Don't Panic!