PCI Adapter

[Guest Violet]

Hi:

I was told that PCI Adapter on one of PCs with XP got bad when I was NOT

able to

get Ingernet Connection. When I looked at the back of the PC, however the

light of

Ethernet was bright yellow which indicating the PCI Adapter is working?

 

Wonder whether I need to purchase a brand new PCI Adapter in order to get

Wired-Connection? In the meantime, I've been using 'Wireless' connection to

get

Internet Connection.

 

Thanks for your help in advance

[Guest Malke]

Re: PCI Adapter

 

Violet wrote:

> Hi:

> I was told that PCI Adapter on one of PCs with XP got bad when I was NOT

> able to

> get Ingernet Connection. When I looked at the back of the PC, however the

> light of

> Ethernet was bright yellow which indicating the PCI Adapter is working?

>

> Wonder whether I need to purchase a brand new PCI Adapter in order to get

> Wired-Connection? In the meantime, I've been using 'Wireless' connection

> to get

> Internet Connection.

 

You were told by whom? There is no way for us to know what is wrong with

your wired Internet connection because you haven't provide any information

so we can troubleshoot it. The amber light isn't really going to help us

here.

 

The First Question of Troubleshooting: what changed between the time things

worked and the time they didn't?

 

A few suggestions:

 

1. Update the drivers for your network adapter (NIC). Get them from either

the NIC mftr.'s website or the OEM's website for your specific model

machine if you have that sort of computer (Dell, HP, Sony, etc.). Test.

 

2. If updating the drivers doesn't help, uninstall the NIC from Device

Manager and restart the computer. See if Windows finds the device and

installs drivers. Test.

 

3. If #1 and #2 don't work, uninstall the NIC from Device Manager and shut

down the computer. Put in a known-working PCI NIC. If this solves the

problem, discard the original NIC.

 

If you need more help, please provide some of the missing information. Refer

to these links:

 

http://www.elephantboycomputers.com/page2.html#Usenet

http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

http://users.tpg.com.au/bzyhjr/liszt.htm - How Not to Get Technical Help on

Usenet

 

Malke

--

MS-MVP

Elephant Boy Computers

http://www.elephantboycomputers.com

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