Sound issues

June 21, 2008

I have Realtek AC 97 sound card. There have been no changes to my computer

except what update does BUT my sound mas disappeared. When I check it in the

Realtek Audio Control Panel, I have sound. In XP control panel it says my

sound card and my drivers are working fine, but no audio device. I run

DXDiag and it says no sound card. But when test direct music through the

Realtek Audio button I have music. I checked my hardware and the sound card

is there. I searched the Microsoft Knowledge base and it offered a patch

for an issue with a security update and Realtek which I ran to no avail. I

am lost--does anyone have any ideas?

June 21, 2008

Re: Sound issues

Where did you get the Realtek drivers from, Windows Update or from the Sound

Card manufacture's web site?

If you used Windows Update then ditch the driver and download driver from

manufacture's web site.

JS

"Seuss" <Seuss@discussions.microsoft.com> wrote in message

news:32037F4F-F046-46F9-9B91-EF58796D9B07@microsoft.com...

>I have Realtek AC 97 sound card. There have been no changes to my computer

> except what update does BUT my sound mas disappeared. When I check it in

> the

> Realtek Audio Control Panel, I have sound. In XP control panel it says my

> sound card and my drivers are working fine, but no audio device. I run

> DXDiag and it says no sound card. But when test direct music through the

> Realtek Audio button I have music. I checked my hardware and the sound

> card

> is there. I searched the Microsoft Knowledge base and it offered a patch

> for an issue with a security update and Realtek which I ran to no avail.

> I

> am lost--does anyone have any ideas?

June 22, 2008

Re: Sound issues

The drivers came installed. So I will chuck them and re-install from

Realtek. Will let you know.

"JS" wrote:

> Where did you get the Realtek drivers from, Windows Update or from the Sound

> Card manufacture's web site?

> If you used Windows Update then ditch the driver and download driver from

> manufacture's web site.

>

> JS

>

> "Seuss" <Seuss@discussions.microsoft.com> wrote in message

> news:32037F4F-F046-46F9-9B91-EF58796D9B07@microsoft.com...

> >I have Realtek AC 97 sound card. There have been no changes to my computer

> > except what update does BUT my sound mas disappeared. When I check it in

> > the

> > Realtek Audio Control Panel, I have sound. In XP control panel it says my

> > sound card and my drivers are working fine, but no audio device. I run

> > DXDiag and it says no sound card. But when test direct music through the

> > Realtek Audio button I have music. I checked my hardware and the sound

> > card

> > is there. I searched the Microsoft Knowledge base and it offered a patch

> > for an issue with a security update and Realtek which I ran to no avail.

> > I

> > am lost--does anyone have any ideas?

>

June 22, 2008

Re: Sound issues

JS--un-istalled drivers and downloaded and re-installed from Realtek. I got

excited because Windows announced the new hardware but still no sound. any

other thoughts?

"Seuss" wrote:

> The drivers came installed. So I will chuck them and re-install from

> Realtek. Will let you know.

>

> "JS" wrote:

>

> > Where did you get the Realtek drivers from, Windows Update or from the Sound

> > Card manufacture's web site?

> > If you used Windows Update then ditch the driver and download driver from

> > manufacture's web site.

> >

> > JS

> >

> > "Seuss" <Seuss@discussions.microsoft.com> wrote in message

> > news:32037F4F-F046-46F9-9B91-EF58796D9B07@microsoft.com...

> > >I have Realtek AC 97 sound card. There have been no changes to my computer

> > > except what update does BUT my sound mas disappeared. When I check it in

> > > the

> > > Realtek Audio Control Panel, I have sound. In XP control panel it says my

> > > sound card and my drivers are working fine, but no audio device. I run

> > > DXDiag and it says no sound card. But when test direct music through the

> > > Realtek Audio button I have music. I checked my hardware and the sound

> > > card

> > > is there. I searched the Microsoft Knowledge base and it offered a patch

> > > for an issue with a security update and Realtek which I ran to no avail.

> > > I

> > > am lost--does anyone have any ideas?

> >

June 22, 2008

Re: Sound issues

If it's a sound card, remove the drivers.

Shut down the PC an remove the card.

Power up and verify that Windows does not see any sound card.

Power down and reinstall the sound card.

Power up and when Windows identifies the new card, specify where the

driver file you downloaded is on your hard disk and then let Windows

install the new drivers from that location on the hard drive..

JS

"Seuss" <Seuss@discussions.microsoft.com> wrote in message

news:4AA91CE4-86AE-4A2B-9B28-1B2109DB1EE8@microsoft.com...

> JS--un-istalled drivers and downloaded and re-installed from Realtek. I

> got

> excited because Windows announced the new hardware but still no sound.

> any

> other thoughts?

>

> "Seuss" wrote:

>

>> The drivers came installed. So I will chuck them and re-install from

>> Realtek. Will let you know.

>>

>> "JS" wrote:

>>

>> > Where did you get the Realtek drivers from, Windows Update or from the

>> > Sound

>> > Card manufacture's web site?

>> > If you used Windows Update then ditch the driver and download driver

>> > from

>> > manufacture's web site.

>> >

>> > JS

>> >

>> > "Seuss" <Seuss@discussions.microsoft.com> wrote in message

>> > news:32037F4F-F046-46F9-9B91-EF58796D9B07@microsoft.com...

>> > >I have Realtek AC 97 sound card. There have been no changes to my

>> > >computer

>> > > except what update does BUT my sound mas disappeared. When I check

>> > > it in

>> > > the

>> > > Realtek Audio Control Panel, I have sound. In XP control panel it

>> > > says my

>> > > sound card and my drivers are working fine, but no audio device. I

>> > > run

>> > > DXDiag and it says no sound card. But when test direct music through

>> > > the

>> > > Realtek Audio button I have music. I checked my hardware and the

>> > > sound

>> > > card

>> > > is there. I searched the Microsoft Knowledge base and it offered a

>> > > patch

>> > > for an issue with a security update and Realtek which I ran to no

>> > > avail.

>> > > I

>> > > am lost--does anyone have any ideas?

>> >

June 22, 2008

Re: Sound issues

That was going to be my next option, (cause I hadn't thought of it until

now-duh); but ran PC Wizard and looked at the audio report and Ta Da -- the

process was stopped. I don't know how, but went into services, found it and

restarted it. Re-booted and got sound! Only after 7 really frustrating

days--took brain dead and your help, so thank you!!

"JS" wrote:

> If it's a sound card, remove the drivers.

> Shut down the PC an remove the card.

> Power up and verify that Windows does not see any sound card.

> Power down and reinstall the sound card.

> Power up and when Windows identifies the new card, specify where the

> driver file you downloaded is on your hard disk and then let Windows

> install the new drivers from that location on the hard drive..

>

> JS

>

> "Seuss" <Seuss@discussions.microsoft.com> wrote in message

> news:4AA91CE4-86AE-4A2B-9B28-1B2109DB1EE8@microsoft.com...

> > JS--un-istalled drivers and downloaded and re-installed from Realtek. I

> > got

> > excited because Windows announced the new hardware but still no sound.

> > any

> > other thoughts?

> >

> > "Seuss" wrote:

> >

> >> The drivers came installed. So I will chuck them and re-install from

> >> Realtek. Will let you know.

> >>

> >> "JS" wrote:

> >>

> >> > Where did you get the Realtek drivers from, Windows Update or from the

> >> > Sound

> >> > Card manufacture's web site?

> >> > If you used Windows Update then ditch the driver and download driver

> >> > from

> >> > manufacture's web site.

> >> >

> >> > JS

> >> >

> >> > "Seuss" <Seuss@discussions.microsoft.com> wrote in message

> >> > news:32037F4F-F046-46F9-9B91-EF58796D9B07@microsoft.com...

> >> > >I have Realtek AC 97 sound card. There have been no changes to my

> >> > >computer

> >> > > except what update does BUT my sound mas disappeared. When I check

> >> > > it in

> >> > > the

> >> > > Realtek Audio Control Panel, I have sound. In XP control panel it

> >> > > says my

> >> > > sound card and my drivers are working fine, but no audio device. I

> >> > > run

> >> > > DXDiag and it says no sound card. But when test direct music through

> >> > > the

> >> > > Realtek Audio button I have music. I checked my hardware and the

> >> > > sound

> >> > > card

> >> > > is there. I searched the Microsoft Knowledge base and it offered a

> >> > > patch

> >> > > for an issue with a security update and Realtek which I ran to no

> >> > > avail.

> >> > > I

> >> > > am lost--does anyone have any ideas?

> >> >

>

June 22, 2008

Re: Sound issues

You're welcome.

JS

"Seuss" <Seuss@discussions.microsoft.com> wrote in message

news:CF9CA5F4-54E4-44E8-85E5-7CF21107385F@microsoft.com...

> That was going to be my next option, (cause I hadn't thought of it until

> now-duh); but ran PC Wizard and looked at the audio report and Ta Da --

> the

> process was stopped. I don't know how, but went into services, found it

> and

> restarted it. Re-booted and got sound! Only after 7 really frustrating

> days--took brain dead and your help, so thank you!!

>

> "JS" wrote:

>

>> If it's a sound card, remove the drivers.

>> Shut down the PC an remove the card.

>> Power up and verify that Windows does not see any sound card.

>> Power down and reinstall the sound card.

>> Power up and when Windows identifies the new card, specify where the

>> driver file you downloaded is on your hard disk and then let Windows

>> install the new drivers from that location on the hard drive..

>>

>> JS

>>

>> "Seuss" <Seuss@discussions.microsoft.com> wrote in message

>> news:4AA91CE4-86AE-4A2B-9B28-1B2109DB1EE8@microsoft.com...

>> > JS--un-istalled drivers and downloaded and re-installed from Realtek.

>> > I

>> > got

>> > excited because Windows announced the new hardware but still no sound.

>> > any

>> > other thoughts?

>> >

>> > "Seuss" wrote:

>> >

>> >> The drivers came installed. So I will chuck them and re-install from

>> >> Realtek. Will let you know.

>> >>

>> >> "JS" wrote:

>> >>

>> >> > Where did you get the Realtek drivers from, Windows Update or from

>> >> > the

>> >> > Sound

>> >> > Card manufacture's web site?

>> >> > If you used Windows Update then ditch the driver and download driver

>> >> > from

>> >> > manufacture's web site.

>> >> >

>> >> > JS

>> >> >

>> >> > "Seuss" <Seuss@discussions.microsoft.com> wrote in message

>> >> > news:32037F4F-F046-46F9-9B91-EF58796D9B07@microsoft.com...

>> >> > >I have Realtek AC 97 sound card. There have been no changes to my

>> >> > >computer

>> >> > > except what update does BUT my sound mas disappeared. When I

>> >> > > check

>> >> > > it in

>> >> > > the

>> >> > > Realtek Audio Control Panel, I have sound. In XP control panel it

>> >> > > says my

>> >> > > sound card and my drivers are working fine, but no audio device.

>> >> > > I

>> >> > > run

>> >> > > DXDiag and it says no sound card. But when test direct music

>> >> > > through

>> >> > > the

>> >> > > Realtek Audio button I have music. I checked my hardware and the

>> >> > > sound

>> >> > > card

>> >> > > is there. I searched the Microsoft Knowledge base and it offered

>> >> > > a

>> >> > > patch

>> >> > > for an issue with a security update and Realtek which I ran to no

>> >> > > avail.

>> >> > > I

>> >> > > am lost--does anyone have any ideas?

>> >> >

>>

August 23, 2008

Re: Sound issues

I have a new issue--again no sound, hardware is present and working fine,

nothing changed since my last post except Windows updated to SP 3. Checked

everything we mentioned before and everything is switched on and says

everything is working fine. BUT NO SOUND, NO Audio device found--even though

it shows up in device manager??? Again, all the information in the first

post is the same, except its SP3 now. Help!

"JS" wrote:

> You're welcome.

>

> JS

>

> "Seuss" <Seuss@discussions.microsoft.com> wrote in message

> news:CF9CA5F4-54E4-44E8-85E5-7CF21107385F@microsoft.com...

> > That was going to be my next option, (cause I hadn't thought of it until

> > now-duh); but ran PC Wizard and looked at the audio report and Ta Da --

> > the

> > process was stopped. I don't know how, but went into services, found it

> > and

> > restarted it. Re-booted and got sound! Only after 7 really frustrating

> > days--took brain dead and your help, so thank you!!

> >

> > "JS" wrote:

> >

> >> If it's a sound card, remove the drivers.

> >> Shut down the PC an remove the card.

> >> Power up and verify that Windows does not see any sound card.

> >> Power down and reinstall the sound card.

> >> Power up and when Windows identifies the new card, specify where the

> >> driver file you downloaded is on your hard disk and then let Windows

> >> install the new drivers from that location on the hard drive..

> >>

> >> JS

> >>

> >> "Seuss" <Seuss@discussions.microsoft.com> wrote in message

> >> news:4AA91CE4-86AE-4A2B-9B28-1B2109DB1EE8@microsoft.com...

> >> > JS--un-istalled drivers and downloaded and re-installed from Realtek.

> >> > I

> >> > got

> >> > excited because Windows announced the new hardware but still no sound.

> >> > any

> >> > other thoughts?

> >> >

> >> > "Seuss" wrote:

> >> >

> >> >> The drivers came installed. So I will chuck them and re-install from

> >> >> Realtek. Will let you know.

> >> >>

> >> >> "JS" wrote:

> >> >>

> >> >> > Where did you get the Realtek drivers from, Windows Update or from

> >> >> > the

> >> >> > Sound

> >> >> > Card manufacture's web site?

> >> >> > If you used Windows Update then ditch the driver and download driver

> >> >> > from

> >> >> > manufacture's web site.

> >> >> >

> >> >> > JS

> >> >> >

> >> >> > "Seuss" <Seuss@discussions.microsoft.com> wrote in message

> >> >> > news:32037F4F-F046-46F9-9B91-EF58796D9B07@microsoft.com...

> >> >> > >I have Realtek AC 97 sound card. There have been no changes to my

> >> >> > >computer

> >> >> > > except what update does BUT my sound mas disappeared. When I

> >> >> > > check

> >> >> > > it in

> >> >> > > the

> >> >> > > Realtek Audio Control Panel, I have sound. In XP control panel it

> >> >> > > says my

> >> >> > > sound card and my drivers are working fine, but no audio device.

> >> >> > > I

> >> >> > > run

> >> >> > > DXDiag and it says no sound card. But when test direct music

> >> >> > > through

> >> >> > > the

> >> >> > > Realtek Audio button I have music. I checked my hardware and the

> >> >> > > sound

> >> >> > > card

> >> >> > > is there. I searched the Microsoft Knowledge base and it offered

> >> >> > > a

> >> >> > > patch

> >> >> > > for an issue with a security update and Realtek which I ran to no

> >> >> > > avail.

> >> >> > > I

> >> >> > > am lost--does anyone have any ideas?

> >> >> >

> >>

>

August 23, 2008

Re: Sound issues

Seuss wrote:

> I have a new issue--again no sound, hardware is present and working fine,

> nothing changed since my last post except Windows updated to SP 3. Checked

> everything we mentioned before and everything is switched on and says

> everything is working fine. BUT NO SOUND, NO Audio device found--even though

> it shows up in device manager??? Again, all the information in the first

> post is the same, except its SP3 now. Help!

Hi Seuss,

JUST GOOGLE IT! Sorry. I think I am funny. Just channeling

another posting. (Just Google it, the new RTFM.) :-)

[Easy Fix] Here is an easy trick that fixes this stuff most

of the time. Go into your device manager and remove the

thing. Then reboot. The reboot will trigger Plug 'n Play and

most of the time it fixes it.

After removing it from the device manager and rebooting, if

it still does fix it, try reinstalling the driver.[/Easy Fix]

HTH,

-T

August 23, 2008

Re: Sound issues

Did you try steps as I mentioned before?

Shut down the PC an remove the card.

Power up and verify that Windows does not see any sound card.

Power down and reinstall the sound card.

Power up and when Windows identifies the new card, specify where the

driver file you downloaded is on your hard disk and then let Windows

install the new drivers from that location on the hard drive..

If that doesn't work see if there are new drivers available that support

SP3.

JS

http://www.pagestart.com

"Seuss" <Seuss@discussions.microsoft.com> wrote in message

news:F3E0AF09-567D-4DB2-A916-615567D674B9@microsoft.com...

>I have a new issue--again no sound, hardware is present and working fine,

> nothing changed since my last post except Windows updated to SP 3.

> Checked

> everything we mentioned before and everything is switched on and says

> everything is working fine. BUT NO SOUND, NO Audio device found--even

> though

> it shows up in device manager??? Again, all the information in the first

> post is the same, except its SP3 now. Help!

>

> "JS" wrote:

>

>> You're welcome.

>>

>> JS

>>

>> "Seuss" <Seuss@discussions.microsoft.com> wrote in message

>> news:CF9CA5F4-54E4-44E8-85E5-7CF21107385F@microsoft.com...

>> > That was going to be my next option, (cause I hadn't thought of it

>> > until

>> > now-duh); but ran PC Wizard and looked at the audio report and Ta Da --

>> > the

>> > process was stopped. I don't know how, but went into services, found

>> > it

>> > and

>> > restarted it. Re-booted and got sound! Only after 7 really

>> > frustrating

>> > days--took brain dead and your help, so thank you!!

>> >

>> > "JS" wrote:

>> >

>> >> If it's a sound card, remove the drivers.

>> >> Shut down the PC an remove the card.

>> >> Power up and verify that Windows does not see any sound card.

>> >> Power down and reinstall the sound card.

>> >> Power up and when Windows identifies the new card, specify where the

>> >> driver file you downloaded is on your hard disk and then let Windows

>> >> install the new drivers from that location on the hard drive..

>> >>

>> >> JS

>> >>

>> >> "Seuss" <Seuss@discussions.microsoft.com> wrote in message

>> >> news:4AA91CE4-86AE-4A2B-9B28-1B2109DB1EE8@microsoft.com...

>> >> > JS--un-istalled drivers and downloaded and re-installed from

>> >> > Realtek.

>> >> > I

>> >> > got

>> >> > excited because Windows announced the new hardware but still no

>> >> > sound.

>> >> > any

>> >> > other thoughts?

>> >> >

>> >> > "Seuss" wrote:

>> >> >

>> >> >> The drivers came installed. So I will chuck them and re-install

>> >> >> from

>> >> >> Realtek. Will let you know.

>> >> >>

>> >> >> "JS" wrote:

>> >> >>

>> >> >> > Where did you get the Realtek drivers from, Windows Update or

>> >> >> > from

>> >> >> > the

>> >> >> > Sound

>> >> >> > Card manufacture's web site?

>> >> >> > If you used Windows Update then ditch the driver and download

>> >> >> > driver

>> >> >> > from

>> >> >> > manufacture's web site.

>> >> >> >

>> >> >> > JS

>> >> >> >

>> >> >> > "Seuss" <Seuss@discussions.microsoft.com> wrote in message

>> >> >> > news:32037F4F-F046-46F9-9B91-EF58796D9B07@microsoft.com...

>> >> >> > >I have Realtek AC 97 sound card. There have been no changes to

>> >> >> > >my

>> >> >> > >computer

>> >> >> > > except what update does BUT my sound mas disappeared. When I

>> >> >> > > check

>> >> >> > > it in

>> >> >> > > the

>> >> >> > > Realtek Audio Control Panel, I have sound. In XP control panel

>> >> >> > > it

>> >> >> > > says my

>> >> >> > > sound card and my drivers are working fine, but no audio

>> >> >> > > device.

>> >> >> > > I

>> >> >> > > run

>> >> >> > > DXDiag and it says no sound card. But when test direct music

>> >> >> > > through

>> >> >> > > the

>> >> >> > > Realtek Audio button I have music. I checked my hardware and

>> >> >> > > the

>> >> >> > > sound

>> >> >> > > card

>> >> >> > > is there. I searched the Microsoft Knowledge base and it

>> >> >> > > offered

>> >> >> > > a

>> >> >> > > patch

>> >> >> > > for an issue with a security update and Realtek which I ran to

>> >> >> > > no

>> >> >> > > avail.

>> >> >> > > I

>> >> >> > > am lost--does anyone have any ideas?

>> >> >> >

>> >>

>>

August 23, 2008

Re: Sound issues

Yep, did everything as you said before and just now the problem restarted.

The sound card is in device driver--are you saying windows doesn't see it

there? And I did do the download of new drivers from Realtek, got the found

noew hardware, etc but still no sound.

"JS" wrote:

> Did you try steps as I mentioned before?

>

> Shut down the PC an remove the card.

> Power up and verify that Windows does not see any sound card.

> Power down and reinstall the sound card.

> Power up and when Windows identifies the new card, specify where the

> driver file you downloaded is on your hard disk and then let Windows

> install the new drivers from that location on the hard drive..

>

> If that doesn't work see if there are new drivers available that support

> SP3.

>

> JS

> http://www.pagestart.com

>

> "Seuss" <Seuss@discussions.microsoft.com> wrote in message

> news:F3E0AF09-567D-4DB2-A916-615567D674B9@microsoft.com...

> >I have a new issue--again no sound, hardware is present and working fine,

> > nothing changed since my last post except Windows updated to SP 3.

> > Checked

> > everything we mentioned before and everything is switched on and says

> > everything is working fine. BUT NO SOUND, NO Audio device found--even

> > though

> > it shows up in device manager??? Again, all the information in the first

> > post is the same, except its SP3 now. Help!

> >

> > "JS" wrote:

> >

> >> You're welcome.

> >>

> >> JS

> >>

> >> "Seuss" <Seuss@discussions.microsoft.com> wrote in message

> >> news:CF9CA5F4-54E4-44E8-85E5-7CF21107385F@microsoft.com...

> >> > That was going to be my next option, (cause I hadn't thought of it

> >> > until

> >> > now-duh); but ran PC Wizard and looked at the audio report and Ta Da --

> >> > the

> >> > process was stopped. I don't know how, but went into services, found

> >> > it

> >> > and

> >> > restarted it. Re-booted and got sound! Only after 7 really

> >> > frustrating

> >> > days--took brain dead and your help, so thank you!!

> >> >

> >> > "JS" wrote:

> >> >

> >> >> If it's a sound card, remove the drivers.

> >> >> Shut down the PC an remove the card.

> >> >> Power up and verify that Windows does not see any sound card.

> >> >> Power down and reinstall the sound card.

> >> >> Power up and when Windows identifies the new card, specify where the

> >> >> driver file you downloaded is on your hard disk and then let Windows

> >> >> install the new drivers from that location on the hard drive..

> >> >>

> >> >> JS

> >> >>

> >> >> "Seuss" <Seuss@discussions.microsoft.com> wrote in message

> >> >> news:4AA91CE4-86AE-4A2B-9B28-1B2109DB1EE8@microsoft.com...

> >> >> > JS--un-istalled drivers and downloaded and re-installed from

> >> >> > Realtek.

> >> >> > I

> >> >> > got

> >> >> > excited because Windows announced the new hardware but still no

> >> >> > sound.

> >> >> > any

> >> >> > other thoughts?

> >> >> >

> >> >> > "Seuss" wrote:

> >> >> >

> >> >> >> The drivers came installed. So I will chuck them and re-install

> >> >> >> from

> >> >> >> Realtek. Will let you know.

> >> >> >>

> >> >> >> "JS" wrote:

> >> >> >>

> >> >> >> > Where did you get the Realtek drivers from, Windows Update or

> >> >> >> > from

> >> >> >> > the

> >> >> >> > Sound

> >> >> >> > Card manufacture's web site?

> >> >> >> > If you used Windows Update then ditch the driver and download

> >> >> >> > driver

> >> >> >> > from

> >> >> >> > manufacture's web site.

> >> >> >> >

> >> >> >> > JS

> >> >> >> >

> >> >> >> > "Seuss" <Seuss@discussions.microsoft.com> wrote in message

> >> >> >> > news:32037F4F-F046-46F9-9B91-EF58796D9B07@microsoft.com...

> >> >> >> > >I have Realtek AC 97 sound card. There have been no changes to

> >> >> >> > >my

> >> >> >> > >computer

> >> >> >> > > except what update does BUT my sound mas disappeared. When I

> >> >> >> > > check

> >> >> >> > > it in

> >> >> >> > > the

> >> >> >> > > Realtek Audio Control Panel, I have sound. In XP control panel

> >> >> >> > > it

> >> >> >> > > says my

> >> >> >> > > sound card and my drivers are working fine, but no audio

> >> >> >> > > device.

> >> >> >> > > I

> >> >> >> > > run

> >> >> >> > > DXDiag and it says no sound card. But when test direct music

> >> >> >> > > through

> >> >> >> > > the

> >> >> >> > > Realtek Audio button I have music. I checked my hardware and

> >> >> >> > > the

> >> >> >> > > sound

> >> >> >> > > card

> >> >> >> > > is there. I searched the Microsoft Knowledge base and it

> >> >> >> > > offered

> >> >> >> > > a

> >> >> >> > > patch

> >> >> >> > > for an issue with a security update and Realtek which I ran to

> >> >> >> > > no

> >> >> >> > > avail.

> >> >> >> > > I

> >> >> >> > > am lost--does anyone have any ideas?

> >> >> >> >

> >> >>

> >>

>

August 23, 2008

Re: Sound issues

Actually that is my standard answer to everyone!!

I re-installed the drivers and got the new hardware, etc but no sound. So

now I'm going to try your 1st fix. Will let you know!

"ToddAndMargo" wrote:

> Seuss wrote:

> > I have a new issue--again no sound, hardware is present and working fine,

> > nothing changed since my last post except Windows updated to SP 3. Checked

> > everything we mentioned before and everything is switched on and says

> > everything is working fine. BUT NO SOUND, NO Audio device found--even though

> > it shows up in device manager??? Again, all the information in the first

> > post is the same, except its SP3 now. Help!

>

> Hi Seuss,

>

> JUST GOOGLE IT! Sorry. I think I am funny. Just channeling

> another posting. (Just Google it, the new RTFM.) :-)

>

> [Easy Fix] Here is an easy trick that fixes this stuff most

> of the time. Go into your device manager and remove the

> thing. Then reboot. The reboot will trigger Plug 'n Play and

> most of the time it fixes it.

>

> After removing it from the device manager and rebooting, if

> it still does fix it, try reinstalling the driver.[/Easy Fix]

>

> HTH,

> -T

>

August 23, 2008

Re: Sound issues

After installing SP3 and discovered you had no sound,

did you do it (the entire process I posted previously) again?

That is what I meant to say, sorry if there was any confusion.

JS

"Seuss" <Seuss@discussions.microsoft.com> wrote in message

news:897C9596-08FB-430C-B2D0-3FF3E0209DE3@microsoft.com...

> Yep, did everything as you said before and just now the problem restarted.

> The sound card is in device driver--are you saying windows doesn't see it

> there? And I did do the download of new drivers from Realtek, got the

> found

> noew hardware, etc but still no sound.

>

> "JS" wrote:

>

>> Did you try steps as I mentioned before?

>>

>> Shut down the PC an remove the card.

>> Power up and verify that Windows does not see any sound card.

>> Power down and reinstall the sound card.

>> Power up and when Windows identifies the new card, specify where the

>> driver file you downloaded is on your hard disk and then let Windows

>> install the new drivers from that location on the hard drive..

>>

>> If that doesn't work see if there are new drivers available that support

>> SP3.

>>

>> JS

>> http://www.pagestart.com

>>

>> "Seuss" <Seuss@discussions.microsoft.com> wrote in message

>> news:F3E0AF09-567D-4DB2-A916-615567D674B9@microsoft.com...

>> >I have a new issue--again no sound, hardware is present and working

>> >fine,

>> > nothing changed since my last post except Windows updated to SP 3.

>> > Checked

>> > everything we mentioned before and everything is switched on and says

>> > everything is working fine. BUT NO SOUND, NO Audio device found--even

>> > though

>> > it shows up in device manager??? Again, all the information in the

>> > first

>> > post is the same, except its SP3 now. Help!

>> >

>> > "JS" wrote:

>> >

>> >> You're welcome.

>> >>

>> >> JS

>> >>

>> >> "Seuss" <Seuss@discussions.microsoft.com> wrote in message

>> >> news:CF9CA5F4-54E4-44E8-85E5-7CF21107385F@microsoft.com...

>> >> > That was going to be my next option, (cause I hadn't thought of it

>> >> > until

>> >> > now-duh); but ran PC Wizard and looked at the audio report and Ta

>> >> > Da --

>> >> > the

>> >> > process was stopped. I don't know how, but went into services,

>> >> > found

>> >> > it

>> >> > and

>> >> > restarted it. Re-booted and got sound! Only after 7 really

>> >> > frustrating

>> >> > days--took brain dead and your help, so thank you!!

>> >> >

>> >> > "JS" wrote:

>> >> >

>> >> >> If it's a sound card, remove the drivers.

>> >> >> Shut down the PC an remove the card.

>> >> >> Power up and verify that Windows does not see any sound card.

>> >> >> Power down and reinstall the sound card.

>> >> >> Power up and when Windows identifies the new card, specify where

>> >> >> the

>> >> >> driver file you downloaded is on your hard disk and then let

>> >> >> Windows

>> >> >> install the new drivers from that location on the hard drive..

>> >> >>

>> >> >> JS

>> >> >>

>> >> >> "Seuss" <Seuss@discussions.microsoft.com> wrote in message

>> >> >> news:4AA91CE4-86AE-4A2B-9B28-1B2109DB1EE8@microsoft.com...

>> >> >> > JS--un-istalled drivers and downloaded and re-installed from

>> >> >> > Realtek.

>> >> >> > I

>> >> >> > got

>> >> >> > excited because Windows announced the new hardware but still no

>> >> >> > sound.

>> >> >> > any

>> >> >> > other thoughts?

>> >> >> >

>> >> >> > "Seuss" wrote:

>> >> >> >

>> >> >> >> The drivers came installed. So I will chuck them and re-install

>> >> >> >> from

>> >> >> >> Realtek. Will let you know.

>> >> >> >>

>> >> >> >> "JS" wrote:

>> >> >> >>

>> >> >> >> > Where did you get the Realtek drivers from, Windows Update or

>> >> >> >> > from

>> >> >> >> > the

>> >> >> >> > Sound

>> >> >> >> > Card manufacture's web site?

>> >> >> >> > If you used Windows Update then ditch the driver and download

>> >> >> >> > driver

>> >> >> >> > from

>> >> >> >> > manufacture's web site.

>> >> >> >> >

>> >> >> >> > JS

>> >> >> >> >

>> >> >> >> > "Seuss" <Seuss@discussions.microsoft.com> wrote in message

>> >> >> >> > news:32037F4F-F046-46F9-9B91-EF58796D9B07@microsoft.com...

>> >> >> >> > >I have Realtek AC 97 sound card. There have been no changes

>> >> >> >> > >to

>> >> >> >> > >my

>> >> >> >> > >computer

>> >> >> >> > > except what update does BUT my sound mas disappeared. When

>> >> >> >> > > I

>> >> >> >> > > check

>> >> >> >> > > it in

>> >> >> >> > > the

>> >> >> >> > > Realtek Audio Control Panel, I have sound. In XP control

>> >> >> >> > > panel

>> >> >> >> > > it

>> >> >> >> > > says my

>> >> >> >> > > sound card and my drivers are working fine, but no audio

>> >> >> >> > > device.

>> >> >> >> > > I

>> >> >> >> > > run

>> >> >> >> > > DXDiag and it says no sound card. But when test direct music

>> >> >> >> > > through

>> >> >> >> > > the

>> >> >> >> > > Realtek Audio button I have music. I checked my hardware and

>> >> >> >> > > the

>> >> >> >> > > sound

>> >> >> >> > > card

>> >> >> >> > > is there. I searched the Microsoft Knowledge base and it

>> >> >> >> > > offered

>> >> >> >> > > a

>> >> >> >> > > patch

>> >> >> >> > > for an issue with a security update and Realtek which I ran

>> >> >> >> > > to

>> >> >> >> > > no

>> >> >> >> > > avail.

>> >> >> >> > > I

>> >> >> >> > > am lost--does anyone have any ideas?

>> >> >> >> >

>> >> >>

>> >>

>>

August 23, 2008

Re: Sound issues

Sorry, I was brain dead when I read your post. I am going to do the physical

unistall/reinstall right now. BAck in a bit.

"JS" wrote:

> After installing SP3 and discovered you had no sound,

> did you do it (the entire process I posted previously) again?

>

> That is what I meant to say, sorry if there was any confusion.

>

> JS

>

> "Seuss" <Seuss@discussions.microsoft.com> wrote in message

> news:897C9596-08FB-430C-B2D0-3FF3E0209DE3@microsoft.com...

> > Yep, did everything as you said before and just now the problem restarted.

> > The sound card is in device driver--are you saying windows doesn't see it

> > there? And I did do the download of new drivers from Realtek, got the

> > found

> > noew hardware, etc but still no sound.

> >

> > "JS" wrote:

> >

> >> Did you try steps as I mentioned before?

> >>

> >> Shut down the PC an remove the card.

> >> Power up and verify that Windows does not see any sound card.

> >> Power down and reinstall the sound card.

> >> Power up and when Windows identifies the new card, specify where the

> >> driver file you downloaded is on your hard disk and then let Windows

> >> install the new drivers from that location on the hard drive..

> >>

> >> If that doesn't work see if there are new drivers available that support

> >> SP3.

> >>

> >> JS

> >> http://www.pagestart.com

> >>

> >> "Seuss" <Seuss@discussions.microsoft.com> wrote in message

> >> news:F3E0AF09-567D-4DB2-A916-615567D674B9@microsoft.com...

> >> >I have a new issue--again no sound, hardware is present and working

> >> >fine,

> >> > nothing changed since my last post except Windows updated to SP 3.

> >> > Checked

> >> > everything we mentioned before and everything is switched on and says

> >> > everything is working fine. BUT NO SOUND, NO Audio device found--even

> >> > though

> >> > it shows up in device manager??? Again, all the information in the

> >> > first

> >> > post is the same, except its SP3 now. Help!

> >> >

> >> > "JS" wrote:

> >> >

> >> >> You're welcome.

> >> >>

> >> >> JS

> >> >>

> >> >> "Seuss" <Seuss@discussions.microsoft.com> wrote in message

> >> >> news:CF9CA5F4-54E4-44E8-85E5-7CF21107385F@microsoft.com...

> >> >> > That was going to be my next option, (cause I hadn't thought of it

> >> >> > until

> >> >> > now-duh); but ran PC Wizard and looked at the audio report and Ta

> >> >> > Da --

> >> >> > the

> >> >> > process was stopped. I don't know how, but went into services,

> >> >> > found

> >> >> > it

> >> >> > and

> >> >> > restarted it. Re-booted and got sound! Only after 7 really

> >> >> > frustrating

> >> >> > days--took brain dead and your help, so thank you!!

> >> >> >

> >> >> > "JS" wrote:

> >> >> >

> >> >> >> If it's a sound card, remove the drivers.

> >> >> >> Shut down the PC an remove the card.

> >> >> >> Power up and verify that Windows does not see any sound card.

> >> >> >> Power down and reinstall the sound card.

> >> >> >> Power up and when Windows identifies the new card, specify where

> >> >> >> the

> >> >> >> driver file you downloaded is on your hard disk and then let

> >> >> >> Windows

> >> >> >> install the new drivers from that location on the hard drive..

> >> >> >>

> >> >> >> JS

> >> >> >>

> >> >> >> "Seuss" <Seuss@discussions.microsoft.com> wrote in message

> >> >> >> news:4AA91CE4-86AE-4A2B-9B28-1B2109DB1EE8@microsoft.com...

> >> >> >> > JS--un-istalled drivers and downloaded and re-installed from

> >> >> >> > Realtek.

> >> >> >> > I

> >> >> >> > got

> >> >> >> > excited because Windows announced the new hardware but still no

> >> >> >> > sound.

> >> >> >> > any

> >> >> >> > other thoughts?

> >> >> >> >

> >> >> >> > "Seuss" wrote:

> >> >> >> >

> >> >> >> >> The drivers came installed. So I will chuck them and re-install

> >> >> >> >> from

> >> >> >> >> Realtek. Will let you know.

> >> >> >> >>

> >> >> >> >> "JS" wrote:

> >> >> >> >>

> >> >> >> >> > Where did you get the Realtek drivers from, Windows Update or

> >> >> >> >> > from

> >> >> >> >> > the

> >> >> >> >> > Sound

> >> >> >> >> > Card manufacture's web site?

> >> >> >> >> > If you used Windows Update then ditch the driver and download

> >> >> >> >> > driver

> >> >> >> >> > from

> >> >> >> >> > manufacture's web site.

> >> >> >> >> >

> >> >> >> >> > JS

> >> >> >> >> >

> >> >> >> >> > "Seuss" <Seuss@discussions.microsoft.com> wrote in message

> >> >> >> >> > news:32037F4F-F046-46F9-9B91-EF58796D9B07@microsoft.com...

> >> >> >> >> > >I have Realtek AC 97 sound card. There have been no changes

> >> >> >> >> > >to

> >> >> >> >> > >my

> >> >> >> >> > >computer

> >> >> >> >> > > except what update does BUT my sound mas disappeared. When

> >> >> >> >> > > I

> >> >> >> >> > > check

> >> >> >> >> > > it in

> >> >> >> >> > > the

> >> >> >> >> > > Realtek Audio Control Panel, I have sound. In XP control

> >> >> >> >> > > panel

> >> >> >> >> > > it

> >> >> >> >> > > says my

> >> >> >> >> > > sound card and my drivers are working fine, but no audio

> >> >> >> >> > > device.

> >> >> >> >> > > I

> >> >> >> >> > > run

> >> >> >> >> > > DXDiag and it says no sound card. But when test direct music

> >> >> >> >> > > through

> >> >> >> >> > > the

> >> >> >> >> > > Realtek Audio button I have music. I checked my hardware and

> >> >> >> >> > > the

> >> >> >> >> > > sound

> >> >> >> >> > > card

> >> >> >> >> > > is there. I searched the Microsoft Knowledge base and it

> >> >> >> >> > > offered

> >> >> >> >> > > a

> >> >> >> >> > > patch

> >> >> >> >> > > for an issue with a security update and Realtek which I ran

> >> >> >> >> > > to

> >> >> >> >> > > no

> >> >> >> >> > > avail.

> >> >> >> >> > > I

> >> >> >> >> > > am lost--does anyone have any ideas?

> >> >> >> >> >

> >> >> >>

> >> >>

> >>

>

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