Cannot boot Dell laptop

[Guest RipperT]

Dell inspiron B130 laptop XP Home. Installed AVG free to get rid of some

viruses. AVG asked if I want to force removal of one of them and I clicked

yes. Now no reboot. Even in safe mode, the windows startup screen displays,

but then BSOD with message:

 

stop: c0000135 {unable to locate component}

This application has failed to start because basewhlw32 was not found.

Re-installing the application may fix this problem.

 

I've Googled basewhlw32 and it returns nothing. I've put in an XP Pro disc

to do repair install, and windows setup comences, but when it says it's

starting windows, another familiar BSOD:

 

A problem has been detected and windows has been shut down to prevent damage

to your computer. If this is the first time you've seen this stop error

message...

 

There is some technical info listed at the bottom of this lengthy message,

but I don't know what it means. How can I repair this installation? Do I

need the original XP Home disc? I'm not sure if it came with one.

Thank you to anyone who can help!

 

Ripper

[Guest The Dr. Is In...]

RE: Cannot boot Dell laptop

 

Contact Dell Support. Also, find the OS disk that came w/ your machine. You

may have to reinstall the OS. Don't reinstall, tho, w/o advice from Dell

Support. The BSOD is very serious but not the end. Bear in mind, XP often

repairs itself. Multiple reboots may solve the problem. If not, a crucial

file (such as a driver or boot file)has been corrupted &

finding/repairing/replacing it will be difficult.

Also, if possible, do some homework. Find out all you can about the 'virus'

AVG reported. Often, you'll find out which files and registry entries are

affected. Stand by...more help is coming.

 

"RipperT @nOsPaM.nEt>" wrote:

> Dell inspiron B130 laptop XP Home. Installed AVG free to get rid of some

> viruses. AVG asked if I want to force removal of one of them and I clicked

> yes. Now no reboot. Even in safe mode, the windows startup screen displays,

> but then BSOD with message:

>

> stop: c0000135 {unable to locate component}

> This application has failed to start because basewhlw32 was not found.

> Re-installing the application may fix this problem.

>

> I've Googled basewhlw32 and it returns nothing. I've put in an XP Pro disc

> to do repair install, and windows setup comences, but when it says it's

> starting windows, another familiar BSOD:

>

> A problem has been detected and windows has been shut down to prevent damage

> to your computer. If this is the first time you've seen this stop error

> message...

>

> There is some technical info listed at the bottom of this lengthy message,

> but I don't know what it means. How can I repair this installation? Do I

> need the original XP Home disc? I'm not sure if it came with one.

> Thank you to anyone who can help!

>

> Ripper

>

>

>

>

[Guest Kelly]

Re: Cannot boot Dell laptop

 

The answer is listed here from David Lipman:

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.security.virus&tid=08ef9e86-dfe3-4666-b03e-95318adf5e68&cat=&lang=&cr=&sloc=&p=1

 

--

 

All the Best,

Kelly (MS-MVP/DTS&XP)

 

Taskbar Repair Tool Plus!

http://www.kellys-korner-xp.com/taskbarplus!.htm

 

SupportSpace

http://www.supportspace.com/pages?aiu=kellyskorner

 

"RipperT @nOsPaM.nEt>" <<RiPpErT> wrote in message

news:%23p7QVxA1IHA.1240@TK2MSFTNGP02.phx.gbl...

> Dell inspiron B130 laptop XP Home. Installed AVG free to get rid of some

> viruses. AVG asked if I want to force removal of one of them and I clicked

> yes. Now no reboot. Even in safe mode, the windows startup screen

> displays, but then BSOD with message:

>

> stop: c0000135 {unable to locate component}

> This application has failed to start because basewhlw32 was not found.

> Re-installing the application may fix this problem.

>

> I've Googled basewhlw32 and it returns nothing. I've put in an XP Pro disc

> to do repair install, and windows setup comences, but when it says it's

> starting windows, another familiar BSOD:

>

> A problem has been detected and windows has been shut down to prevent

> damage to your computer. If this is the first time you've seen this stop

> error message...

>

> There is some technical info listed at the bottom of this lengthy message,

> but I don't know what it means. How can I repair this installation? Do I

> need the original XP Home disc? I'm not sure if it came with one.

> Thank you to anyone who can help!

>

> Ripper

>

>

>