Guest ladycd Posted June 22, 2008 Posted June 22, 2008 I've read so many posts re virtumonde fixes. This evil thing ate my computer. I cannot get to OPS SYS, DESKTOP, RECOVERY CONSOLE. I have no files except for some a kind Forum person must have sent to me last year. Because of the few files on that CD, my computer acts like it wants to do a Windows setup.... then asks for Win Home SP2 CD which I do NOT have. Then, it's over. Can go no further. Only have XP Pro and the OEM xp SP1A. I am able to get a C:\ now, but nothing works as far as a fix. I'm running VISTA on this laptop, but nn downloads to copy on to the dead laptop... that gives me msgs: NTLDR is missing and just got a new one... ?? file is missing for recovery console. So, I guess, I can't do a virtumonde fix until I can get an OPS SYS back. Desperate for help. Wish I were a GEEK!!! Thanks to all who tried to help me on other threads. Hope this will be -- the last one I need to post a/c this bug. cd
Guest Charles W Davis Posted June 22, 2008 Posted June 22, 2008 Re: DEAD LAPTOP XP HOME SP1A OEM When you attemp to boot the computer, is there an immediate message regarding Boot Mode (F1), Set up (f9) and PC Recovery (F10 or F11)? If so, press F10 or F11 when you see that message and it will recover your operating system from a recovery partition on the hard drive. Good Luck! "ladycd" <ladycd@msn.com(donotspam)> wrote in message news:6813E031-7C25-4589-AFF3-006E9FC288D2@microsoft.com... > I've read so many posts re virtumonde fixes. This evil thing ate my > computer. > > I cannot get to OPS SYS, DESKTOP, RECOVERY CONSOLE. > I have no files except for some a kind Forum person must have sent to me > last year. > > Because of the few files on that CD, my computer acts like it wants to do > a > Windows setup.... then asks for Win Home SP2 CD which I do NOT have. > > Then, it's over. Can go no further. Only have XP Pro and the OEM xp > SP1A. > > I am able to get a C:\ now, but nothing works as far as a fix. > > I'm running VISTA on this laptop, but nn downloads to copy on to the dead > laptop... > that gives me msgs: NTLDR is missing and just got a new one... ?? file is > missing for recovery console. > > So, I guess, I can't do a virtumonde fix until I can get an OPS SYS back. > > Desperate for help. > > Wish I were a GEEK!!! > > Thanks to all who tried to help me on other threads. > > Hope this will be -- the last one I need to post a/c this bug. > > cd
Guest ladycd Posted June 22, 2008 Posted June 22, 2008 Re: DEAD LAPTOP XP HOME SP1A OEM Tnx, Charles... Tried all of those. Do NOT work. Just get msg: NTLDR is missing. -- cd "Charles W Davis" wrote: > When you attemp to boot the computer, is there an immediate message > regarding Boot Mode (F1), Set up (f9) and PC Recovery (F10 or F11)? If so, > press F10 or F11 when you see that message and it will recover your > operating system from a recovery partition on the hard drive. Good Luck! > "ladycd" <ladycd@msn.com(donotspam)> wrote in message > news:6813E031-7C25-4589-AFF3-006E9FC288D2@microsoft.com... > > I've read so many posts re virtumonde fixes. This evil thing ate my > > computer. > > > > I cannot get to OPS SYS, DESKTOP, RECOVERY CONSOLE. > > I have no files except for some a kind Forum person must have sent to me > > last year. > > > > Because of the few files on that CD, my computer acts like it wants to do > > a > > Windows setup.... then asks for Win Home SP2 CD which I do NOT have. > > > > Then, it's over. Can go no further. Only have XP Pro and the OEM xp > > SP1A. > > > > I am able to get a C:\ now, but nothing works as far as a fix. > > > > I'm running VISTA on this laptop, but nn downloads to copy on to the dead > > laptop... > > that gives me msgs: NTLDR is missing and just got a new one... ?? file is > > missing for recovery console. > > > > So, I guess, I can't do a virtumonde fix until I can get an OPS SYS back. > > > > Desperate for help. > > > > Wish I were a GEEK!!! > > > > Thanks to all who tried to help me on other threads. > > > > Hope this will be -- the last one I need to post a/c this bug. > > > > cd >
Guest Xandros Posted June 22, 2008 Posted June 22, 2008 Re: DEAD LAPTOP XP HOME SP1A OEM "ladycd" <ladycd@msn.com(donotspam)> wrote in message news:6813E031-7C25-4589-AFF3-006E9FC288D2@microsoft.com... > I've read so many posts re virtumonde fixes. This evil thing ate my > computer. > > I cannot get to OPS SYS, DESKTOP, RECOVERY CONSOLE. > I have no files except for some a kind Forum person must have sent to me > last year. > > Because of the few files on that CD, my computer acts like it wants to do > a > Windows setup.... then asks for Win Home SP2 CD which I do NOT have. > > Then, it's over. Can go no further. Only have XP Pro and the OEM xp > SP1A. > > I am able to get a C:\ now, but nothing works as far as a fix. > > I'm running VISTA on this laptop, but nn downloads to copy on to the dead > laptop... > that gives me msgs: NTLDR is missing and just got a new one... ?? file is > missing for recovery console. > > So, I guess, I can't do a virtumonde fix until I can get an OPS SYS back. > > Desperate for help. > > Wish I were a GEEK!!! > > Thanks to all who tried to help me on other threads. > > Hope this will be -- the last one I need to post a/c this bug. > > cd You say you have a Windows XP Pro CD and an OEM XP with SP1a. If so boot into the recovery console and do a repair as suggested here http://www.auditmypc.com/virtumonde-remove.asp Can you explain the problem more clearly. While you understand may your abbreviations it is hard for me to do so. For example what do you mean by "nn downloads to copy on dead laptop..." Also what do you mean by " a/c this bug." Xandros
Guest Daave Posted June 22, 2008 Posted June 22, 2008 Re: DEAD LAPTOP XP HOME SP1A OEM Replies are inline. "ladycd" <ladycd@msn.com(donotspam)> wrote in message news:6813E031-7C25-4589-AFF3-006E9FC288D2@microsoft.com... > I've read so many posts re virtumonde fixes. This evil thing ate my > computer. > > I cannot get to OPS SYS, DESKTOP, RECOVERY CONSOLE. > I have no files except for some a kind Forum person must have sent to > me > last year. > > Because of the few files on that CD, my computer acts like it wants > to do a > Windows setup.... then asks for Win Home SP2 CD which I do NOT have. It sounds like someone sent you some sort of CD a year ago that has a few files on it. Unfortunately, that is not nearly enough information. Are you able to definitively identify this CD? You say that your "computer acts like it wants to do a Windows setup." Again, what exactly is happening. The more details, the better. Are you saying you do not have an installation disk for XP? Did you ever have one? In your other post, you said you had an HP (Pavilion) zx5000 laptop. Is this the same PC you are referring to in this post? What was the method HP gave you to restore your PC to its original state? A recovery disk? Or perhaps instructions to use a hidden recovery partition on the hard drive? This PC originally had XP Home, correct? How did you wind up with XP Pro? > Then, it's over. Can go no further. Only have XP Pro and the OEM xp > SP1A. What exactly do you mean by that last sentence? What exactly is it that you have? Your subject line states XP Home. > I am able to get a C:\ now, but nothing works as far as a fix. Which fixes have you tried? > I'm running VISTA on this laptop, but nn downloads to copy on to the > dead > laptop... Sorry, you lost me here! Is there more than one PC? > that gives me msgs: NTLDR is missing and just got a new one... ?? file > is > missing for recovery console. If there are two laptops, which one is giving you that message? > So, I guess, I can't do a virtumonde fix until I can get an OPS SYS > back. Do you mean "operating system" (OS)? I would imagine a clean install would be your best bet at this point. Hopefully, you had already backed up all your important data before you got the infection. If you want to take a crack at it, you can try to salvage your system on your own (with our guidance). But it sounds like it might be best to take your PC to a competent, local PC repair shop (not a chain store!).
Guest ladycd Posted June 22, 2008 Posted June 22, 2008 Re: DEAD LAPTOP XP HOME SP1A OEM So sorry. nn = need a/c = account of/because of I am unable to do any repairs because some or all of the recovery console files are missing. I have nowhere to enter any URL address nor get to any sites. I am able to get to a screen that offers choices: "R" for repair.... Enter to install Windows SP2 (which I don't have on CD, only have SP1a on my Recovery disks that don't work.. or hit F3 to exit. Cannot get any further. (Repair doesn't work, either.) Tnx = Thanks... -- cd "Xandros" wrote: > > "ladycd" <ladycd@msn.com(donotspam)> wrote in message > news:6813E031-7C25-4589-AFF3-006E9FC288D2@microsoft.com... > > I've read so many posts re virtumonde fixes. This evil thing ate my > > computer. > > > > I cannot get to OPS SYS, DESKTOP, RECOVERY CONSOLE. > > I have no files except for some a kind Forum person must have sent to me > > last year. > > > > Because of the few files on that CD, my computer acts like it wants to do > > a > > Windows setup.... then asks for Win Home SP2 CD which I do NOT have. > > > > Then, it's over. Can go no further. Only have XP Pro and the OEM xp > > SP1A. > > > > I am able to get a C:\ now, but nothing works as far as a fix. > > > > I'm running VISTA on this laptop, but nn downloads to copy on to the dead > > laptop... > > that gives me msgs: NTLDR is missing and just got a new one... ?? file is > > missing for recovery console. > > > > So, I guess, I can't do a virtumonde fix until I can get an OPS SYS back. > > > > Desperate for help. > > > > Wish I were a GEEK!!! > > > > Thanks to all who tried to help me on other threads. > > > > Hope this will be -- the last one I need to post a/c this bug. > > > > cd > > You say you have a Windows XP Pro CD and an OEM XP with SP1a. If so boot > into the recovery console and do a repair as suggested here > http://www.auditmypc.com/virtumonde-remove.asp > > Can you explain the problem more clearly. While you understand may your > abbreviations it is hard for me to do so. For example what do you mean by > "nn downloads to copy on dead laptop..." Also what do you mean by " a/c this > bug." > > Xandros > > >
Guest ladycd Posted June 22, 2008 Posted June 22, 2008 Re: DEAD LAPTOP XP HOME SP1A OEM MY ANSWERS ARE THREADED INTO YOUR CARING QUESTIONS. Because of the few files on that CD, my computer acts like it wants to do a Windows setup.... then asks for Win Home SP2 CD which I do NOT have. It sounds like someone sent you some sort of CD a year ago that has a few files on it. Unfortunately, that is not nearly enough information. Are you able to definitively identify this CD? THERE ARE ABOUT 213-215 FILES ON THE CD. MOST ARE UNDER "i386" AND 2 ARE UNDER "SYSTEM32". TITLE FOR E:\ VRMHFPP_EN . You say that your "computer acts like it wants to do a Windows setup." Again, what exactly is happening. The more details, the better. I GET THREE CHOICES AS MENTIONED ABOVE. UNABLE TO DO ANY EXCEPT F3 = EXIT. Are you saying you do not have an installation disk for XP? Did you ever have one? I HAVE ALL THE ORIGINAL RECOVERY DISKS. THEY DO NOT RECOVER ANYTHING FOR ME. DON'T INSTALL NOR RECOVER. In your other post, you said you had an HP (Pavilion) zx5000 laptop. Is this the same PC you are referring to in this post? YES. What was the method HP gave you to restore your PC to its original state? A recovery disk? Or perhaps instructions to use a hidden recovery partition on the hard drive? HAVE NOT CHKD WITH HP TO ANY EXTENT BECAUSE MICROSOFT IS THE MAIN COMPANY THAT I DEAL WITH FOR MOST TECH STUFF BECAUSE IT'S THEIRS ANYWAY. GEEKS ON FORUMS ARE MOST KNOWLEDGEABLE. This PC originally had XP Home, correct? YES... XP HOME SP1A . How did you wind up with XP Pro? I PURCHASED THE UPGRADE AND THEN THE FULL VERSION (THANKS. GATEWAY... useless company). > Then, it's over. Can go no further. Only have XP Pro and the OEM xp > SP1A. What exactly do you mean by that last sentence? What exactly is it that you have? Your subject line states XP Home. OEM IS XP HOME SP1A. > I am able to get a C:\ now, but nothing works as far as a fix. Which fixes have you tried? BOOTFIX, ??? ANY FILE THAT HAD TO DO WITH A FIX OR REPAIR WITH SOME EXTENSIONS. ??? VISTA DOS FILES ARE DIFFERENT. CAN'T REMEMBER WHICH ONES I TRIED. ALSO, SOME ON FORUMS AND SOME FROM THE MVP SITE. DIFFICULT TO DOWNLOAD TO MY VISTA LAPTOP. OPEN .EXE FILES TO COPY ONTO A CD AND THEN TO DEAD LAPTOP. THE FIXES I'VE TRIED HAVE NOT CHANGED ANTHING FOR ME, YET. Thanks for your concern. -- cd "Daave" wrote: > > It sounds like someone sent you some sort of CD a year ago that has a > few files on it. Unfortunately, that is not nearly enough information. > Are you able to definitively identify this CD? > > You say that your "computer acts like it wants to do a Windows setup." > Again, what exactly is happening. The more details, the better. > > Are you saying you do not have an installation disk for XP? Did you ever > have one? In your other post, you said you had an HP (Pavilion) zx5000 > laptop. Is this the same PC you are referring to in this post? What was > the method HP gave you to restore your PC to its original state? A > recovery disk? Or perhaps instructions to use a hidden recovery > partition on the hard drive? > > This PC originally had XP Home, correct? How did you wind up with XP > Pro? > > > Then, it's over. Can go no further. Only have XP Pro and the OEM xp > > SP1A. > > What exactly do you mean by that last sentence? What exactly is it that > you have? Your subject line states XP Home. > > > I am able to get a C:\ now, but nothing works as far as a fix. > > Which fixes have you tried? > > > I'm running VISTA on this laptop, but nn downloads to copy on to the > > dead > > laptop... > > Sorry, you lost me here! Is there more than one PC? > > > that gives me msgs: NTLDR is missing and just got a new one... ?? file > > is > > missing for recovery console. > > If there are two laptops, which one is giving you that message? > > > So, I guess, I can't do a virtumonde fix until I can get an OPS SYS > > back. > > Do you mean "operating system" (OS)? > > I would imagine a clean install would be your best bet at this point. > Hopefully, you had already backed up all your important data before you > got the infection. If you want to take a crack at it, you can try to > salvage your system on your own (with our guidance). But it sounds like > it might be best to take your PC to a competent, local PC repair shop > (not a chain store!). > > >
Guest Daave Posted June 22, 2008 Posted June 22, 2008 Re: DEAD LAPTOP XP HOME SP1A OEM Okay, I'm slightly less confused. :-) I need a bit more clarification, though. You wrote: > THERE ARE ABOUT 213-215 FILES ON THE CD. MOST > ARE UNDER "i386" AND 2 ARE > UNDER "SYSTEM32". TITLE FOR E:\ VRMHFPP_EN . That sounds like you have a copy of a generic OEM installation disk of Windows XP Home w/ SP2. That is good (assuming it's genuine). You have a license to run this OS (because it was part of the PC purchase). The Product Key can be found on the Certificate of Authenticity (COA) sticker which should be on the bottom of your laptop. So it you ever need to perform a clean install, you should be good to go. > I GET THREE CHOICES AS MENTIONED ABOVE. UNABLE > TO DO ANY EXCEPT F3 = EXIT. And in your other post: > I am able to get to a screen that offers choices: "R" for repair.... > Enter to install Windows SP2 (which I don't have on CD, only > have SP1a on my Recovery disks that don't work.. or hit F3 > to exit. Cannot get any further. > (Repair doesn't work, either.) It sounds like you didn't use the disk above (TITLE FOR E:\ VRMHFPP_EN). Assuming I am correct, which disk did you use? > I HAVE ALL THE ORIGINAL RECOVERY DISKS. THEY > DO NOT RECOVER ANYTHING FOR ME. DON'T INSTALL > NOR RECOVER. How many recovery disks do you have? Please describe them in detail. > What was the method HP gave you to restore your PC to its original > state? A > recovery disk? Or perhaps instructions to use a hidden recovery > partition on > the hard drive? > HAVE NOT CHKD WITH HP TO ANY EXTENT BECAUSE > MICROSOFT IS THE MAIN COMPANY THAT I DEAL WITH > FOR MOST TECH STUFF BECAUSE IT'S THEIRS ANYWAY. > GEEKS ON FORUMS ARE MOST KNOWLEDGEABLE. What I meant was when you purchased your PC, what method of recovery did it come with? It sounds like you didn't get a full installation disk. But maybe you received a genuine HP Windows XP recovery disk, correct? If so, that is one way you can start from scratch if you ever need to. And you are mistaken. Microsoft (as a company) does not support XP in this case. That is the responsibility of the OEM (HP). That being said, I agree that there are many in this Microsoft newsgroup (by the way, these people are not employed by Microsoft; they're just volunteers) who can offer quality help. >> This PC originally had XP Home, correct? > YES... XP HOME SP1A . >> How did you wind up with XP Pro? > I PURCHASED THE UPGRADE AND THEN THE FULL > VERSION (THANKS. GATEWAY... useless company). I assume that your Gateway recovery disk contains XP Home SP1A, correct? That is a shame you purchased *two* additional copies of XP. It wasn't necessary, and I'm sure it cost quite a bit. :-( Is it correct that both the Upgrade and Full versions are of XP Pro? If so, what Service Pack level are they at? SP2, maybe? I really think your best bet (like I said earlier) is a clean install. You might as well do this with the Full version of XP Pro (assuming that I am correct in understanding this is one of the disks you have). And if you never had purchase the Upgrade and Full disks, the disk you described above (TITLE FOR E:\ VRMHFPP_EN) would probably work, too. But if you have a genuine Full version of XP Pro, that's the way to go. Here are good instructions: http://www.michaelstevenstech.com/cleanxpinstall.html Make sure you are booting off your CD-ROM drive! Also, see: http://www.michaelstevenstech.com/bios_manufacturer.htm Hopefully, all your important data has been backed up already. If not, performing a clean install will destroy it all. So, it is advised to physically remove the hard drive and put it in a USB enclosure. The you can copy the data to your other laptop. One final word: Don't lose the COA sticker to your XP Pro! It contains your Product Key. Good luck!
Guest Xandros Posted June 23, 2008 Posted June 23, 2008 Re: DEAD LAPTOP XP HOME SP1A OEM If you have and XP CD then try a Repair Installation. See here http://www.techspot.com/vb/topic8356.html -- Xandros "ladycd" <ladycd@msn.com(donotspam)> wrote in message news:0C6C38E0-29A1-48A5-B2ED-8057610F4468@microsoft.com... > So sorry. > > nn = need > a/c = account of/because of > > I am unable to do any repairs because some or all of the recovery console > files are missing. > I have nowhere to enter any URL address nor get to any sites. > > I am able to get to a screen that offers choices: "R" for repair.... Enter > to install Windows SP2 (which I don't have on CD, only have SP1a on my > Recovery disks that don't work.. or hit F3 to exit. Cannot get any > further. > (Repair doesn't work, either.) > > Tnx = Thanks... > -- > cd > > > "Xandros" wrote: > >> >> "ladycd" <ladycd@msn.com(donotspam)> wrote in message >> news:6813E031-7C25-4589-AFF3-006E9FC288D2@microsoft.com... >> > I've read so many posts re virtumonde fixes. This evil thing ate my >> > computer. >> > >> > I cannot get to OPS SYS, DESKTOP, RECOVERY CONSOLE. >> > I have no files except for some a kind Forum person must have sent to >> > me >> > last year. >> > >> > Because of the few files on that CD, my computer acts like it wants to >> > do >> > a >> > Windows setup.... then asks for Win Home SP2 CD which I do NOT have. >> > >> > Then, it's over. Can go no further. Only have XP Pro and the OEM xp >> > SP1A. >> > >> > I am able to get a C:\ now, but nothing works as far as a fix. >> > >> > I'm running VISTA on this laptop, but nn downloads to copy on to the >> > dead >> > laptop... >> > that gives me msgs: NTLDR is missing and just got a new one... ?? file >> > is >> > missing for recovery console. >> > >> > So, I guess, I can't do a virtumonde fix until I can get an OPS SYS >> > back. >> > >> > Desperate for help. >> > >> > Wish I were a GEEK!!! >> > >> > Thanks to all who tried to help me on other threads. >> > >> > Hope this will be -- the last one I need to post a/c this bug. >> > >> > cd >> >> You say you have a Windows XP Pro CD and an OEM XP with SP1a. If so boot >> into the recovery console and do a repair as suggested here >> http://www.auditmypc.com/virtumonde-remove.asp >> >> Can you explain the problem more clearly. While you understand may your >> abbreviations it is hard for me to do so. For example what do you mean by >> "nn downloads to copy on dead laptop..." Also what do you mean by " a/c >> this >> bug." >> >> Xandros >> >> >>
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