Agent

I talked to dell and they said its a problem on my MB so i ordered a new one from Asus. thanks for all the help.:) one last question when my new MB gets here it supports the proccessor i already have so all i should have to do is put it in and install OS again correct? well and the new MB drivers.

Ok thank you.

I already did all of that someone posted it earlier an i done it.:(

i also have this in my device manager SCSI and RAID controllers (Standard mass storage controllers) on Extended IO Bus Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) Click Troubleshoot to start the troubleshooter for this device.

Here is some from the Application tab Event Type: Error Event Source: Application Error Event Category: (100) Event ID: 1000 Date: 4/18/2008 Time: 3:43:11 PM User: N/A Computer: PHILIP Description: Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 64 72 77 ure drw 0018: 74 73 6e 33 32 2e 65 78 tsn32.ex 0020: 65 20 35 2e 31 2e 32 36 e 5.1.26 0028: 30 30 2e 30 20 69 6e 20 00.0 in 0030: 64 62 67 68 65 6c 70 2e dbghelp. 0038: 64 6c 6c 20 35 2e 31 2e dll 5.1. 0040: 32 36 30 30 2e 32 31 38 2600.218 0048: 30 20 61 74 20 6f 66 66 0 at off 0050: 73 65 74 20 30 30 30 31 set 0001 0058: 32 39 35 64 295d Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 4/18/2008 Time: 3:43:01 PM User: N/A Computer: PHILIP Description: Faulting application explorer.exe, version 6.0.2900.3156, faulting module mlang.dll, version 6.0.2900.2180, fault address 0x00002dd5. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 65 78 70 ure exp 0018: 6c 6f 72 65 72 2e 65 78 lorer.ex 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29 0028: 30 30 2e 33 31 35 36 20 00.3156 0030: 69 6e 20 6d 6c 61 6e 67 in mlang 0038: 2e 64 6c 6c 20 36 2e 30 .dll 6.0 0040: 2e 32 39 30 30 2e 32 31 .2900.21 0048: 38 30 20 61 74 20 6f 66 80 at of 0050: 66 73 65 74 20 30 30 30 fset 000 0058: 30 32 64 64 35 0d 0a 02dd5.. Event Type: Error Event Source: Application Error Event Category: (100) Event ID: 1005 Date: 4/7/2008 Time: 12:10:15 PM User: N/A Computer: MANTHEYS Description: Windows cannot access the file D:\Autorun.exe for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Autorun MFC Application because of this error. Program: Autorun MFC Application File: D:\Autorun.exe The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C000009C Disk type: 5 For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Here is some from the system tab Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7000 Date: 4/29/2008 Time: 9:55:40 AM User: N/A Computer: PHILIP Description: The Process creation detector for NT. service failed to start due to the following error: The system cannot find the file specified. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7000 Date: 4/28/2008 Time: 10:23:33 PM User: N/A Computer: PHILIP Description: The LiveUpdate service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10005 Date: 4/28/2008 Time: 10:23:31 PM User: NT AUTHORITY\SYSTEM Computer: PHILIP Description: DCOM got error "The service did not respond to the start or control request in a timely fashion. " attempting to start the service LiveUpdate with arguments "" in order to run the server: {0D4C11A3-6BD0-11D3-B542-00902771A435} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Warning Event Source: Tcpip Event Category: None Event ID: 4226 Date: 4/28/2008 Time: 5:14:15 PM User: N/A Computer: PHILIP Description: TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 00 00 00 00 01 00 54 00 ......T. 0008: 00 00 00 00 82 10 00 80 ....‚..€ 0010: 01 00 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ There is like 36 of these errors Event Type: Error Event Source: atapi Event Category: None Event ID: 9 Date: 4/26/2008 Time: 3:24:09 PM User: N/A Computer: PHILIP Description: The device, \Device\Ide\IdePort1, did not respond within the timeout period. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 0f 00 50 00 01 00 a4 00 ..P...¤. 0008: 00 00 00 00 09 00 04 c0 .......À 0010: 00 01 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ 0028: 00 00 00 00 00 00 00 00 ........ 0030: 00 00 00 00 07 00 00 00 ........ 0038: 40 00 00 0e 00 00 00 00 @....... 0040: 00 00 06 12 58 00 00 00 ....X... 0048: 00 00 00 00 04 00 00 00 ........ 0050: c8 0d 18 8a b0 12 2a 8a È..Š°.*Š 0058: 00 00 00 00 40 0a 27 8a ....@.'Š 0060: 01 00 00 00 00 00 00 00 ........ 0068: 5a 08 2a 00 00 00 00 00 Z.*..... 0070: 20 00 00 00 00 00 00 00 ....... Event Type: Error Event Source: sr Event Category: None Event ID: 1 Date: 4/24/2008 Time: 7:08:03 PM User: N/A Computer: PHILIP Description: The System Restore filter encountered the unexpected error '0xC0000008' while processing the file 'S-1-5-21-4 .. 674531-500' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 06 00 00 00 04 00 4e 00 ......N. 0008: 00 00 00 00 01 00 00 c0 .......À 0010: 00 00 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ Event Type: Error Event Source: Dhcp Event Category: None Event ID: 1002 Date: 4/14/2008 Time: 5:35:02 PM User: N/A Computer: PHILIP Description: The IP address lease 192.168.1.101 for the Network Card with network address 000D5621A65A has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message). For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: ati2mtag Event Category: (44) Event ID: 45062 Date: 4/14/2008 Time: 8:56:10 AM User: N/A Computer: PHILIP Description: The description for Event ID ( 45062 ) in Source ( ati2mtag ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: . Data: 0000: 00 00 00 00 01 00 5a 00 ......Z. 0008: 2c 00 00 00 06 b0 00 c0 ,....°.À 0010: 00 00 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........There is like 50 of these errors Event Type: Error Event Source: Cdrom Event Category: None Event ID: 7 Date: 4/7/2008 Time: 12:21:42 PM User: N/A Computer: MANTHEYS Description: The device, \Device\CdRom0, has a bad block. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 03 00 68 00 01 00 b8 00 ..h...¸. 0008: 00 00 00 00 07 00 04 c0 .......À 0010: 00 01 00 00 9c 00 00 c0 ....œ..À 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 e0 be 01 00 00 00 00 .à¾..... 0028: fa 67 0c 00 00 00 00 00 úg...... 0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ.... 0038: 40 00 00 c4 02 00 00 00 @..Ä.... 0040: 00 20 0a 12 48 02 00 40 . ..H..@ 0048: 00 00 00 00 0a 00 00 00 ........ 0050: 00 00 00 00 40 73 c4 82 ....@sÄ‚ 0058: 00 00 00 00 08 f0 9e 82 .....ðž‚ 0060: 02 00 00 00 dc 37 00 00 ....Ü7.. 0068: 28 00 00 00 37 dc 00 00 (...7Ü.. 0070: 1c 00 00 00 00 00 00 00 ........ 0078: f0 00 03 00 00 00 00 0a ð....... 0080: 00 00 00 00 11 05 00 00 ........ 0088: 00 00 00 00 00 00 00 00 ........

I have done everything listed as well as contact dell about my problem im still getting the same slow loading also now my dvd drive disapears for no reason even though it is plugged in and new it was just showing up a few hours ago and now its not and wont even when its only one installed but my main thing is how to stop this slow booting time... any ideas?

ok ill do both of those an come back an let you know how it works thanks.:)

ok ill check back later thanks.:)

Ok i ran all the scans they didnt find anything though heres what you asked me to copy and paste Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:09:12 PM, on 4/22/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16640) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe D:\Program Files\TVersity\Media Server\MediaServer.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe D:\Program Files\Ventrilo\Ventrilo.exe C:\Program Files\Windows Live\Messenger\usnsvc.exe C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\System32\svchost.exe D:\Program Files\Silkroad\sro_client.exe D:\Program Files\Silkroad\sro_client.exe D:\Program Files\Silkroad\botmon\botMon_v2.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Documents and Settings\Administrator\Desktop\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Search R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file) O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Administrator\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing) O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com/v7/site/ClientControl/en/x86/MuCatalogWebControl.cab?1192154627468 O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1191776679764 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1192154490468 O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: TVersityMediaServer - Unknown owner - D:\Program Files\TVersity\Media Server\MediaServer.exe -- End of file - 6455 bytes

sorry i didnt see your question. im running norton 360 internet protection

Ok ill try that an let you know how it works thank you.:)

Hello im hoping i can get some help or a explanation for why my pc is taking for every to load when its on the boot screen i been looking around and from what i can tell most take awhile but mine normally takes maybe 5 secs the little blue bar goes by maybe to or 3 times and its booted up but ever since i restarted my pc it takes for ever to boot up and i didnt change anything i checked for spyware virus i checked my ram i even tried to do a sys restore no luck, Also my pc will not boot in safemod since its started doing this when iv had my pc for about a year an half now i got it used at a pc store and i cannot reinstall windows because my first boot is set to hard drive and i cant change it to boot from cd rom first because it asks for the bois password and i dont know it, i cant call dell to get it because the pc was in a custom case when i got it so the sticker with all the info is gone here are the pc specs. Thanks in advance. Dell OptiPlex GX270 Windows XP Pro SP2 Intel Pentium 4 CPU 2.80GHz 1.25 GB Of RAM