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Everything posted by Plastic Nev
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All I can find so far is that there are quite a large number of different models with HPG72 as the start, sub numbers go on from there. So actually finding how to open and get at the webcam settings could be down to the individual user manual for that machine. Does it actually have a webcam? It is a select models only item so it may have the hole but no camera. However, I take it you have looked round it in general but have you had a look in device manager? if there is a webcam fitted it should show up in there. An edit to add, Providing it does have the webcam, I have found a free downloadable PDF manual for the general series, click on the first Windows 7 laptop manual, then use the "Wait to download, free download" button, I think the quick download may have to be paid for. Once the manual has downloaded and opened (providing you have a PDF reader installed) Scroll down to the instructions for using the webcam. If any problems downloading or opening the PDF, let me know and I might be able to copy the relevant instruction part. Here is the link for the manual download= http://www.laptopmanual.net/hp-g72-110sa-laptop-manual/ Nev.
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White screen on start up
Plastic Nev replied to suffolksim's topic in Tech Support & Discussions Forum
Hi and welcome to Extreme Tech Support - Free PC Help Simon, Is this a laptop or desktop machine? It could be due to dust build up inside being the cause, if a laptop a blast of air from a can of compressed air through the vents may help as hopefully the noise is just dust on a fan. Please let us know the make and model of the PC and type, desktop or laptop. Nev. -
Unfortunately no, we do need the model name or number to research this, does he have any literature such as the usual quick start sort of stuff that came with it as that may have model name or number on it. Shame he won't come for help himself, it would be so much easier to work directly with him. However if you can find out as much as possible about the laptop it would be a great help in trying to sort it out. Will he let you use it? If so, and I am assuming it is running Windows 7, some information may be got from the Control panel, > System and security,> System, you should find basic model name and number there. Nev.
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Hi, I have merged the two threads to avoid cluttering the place up, if you can go through all the programs you are uncertain of and then give us a list we can help you with them all in one place, rather than scattered all over the forum. First off, do not remove the Java, you do need that, it works with your browser to display web content amongst many other things. This Yantoo layers, can you be a bit more specific? or is that all you know about it, as it sounds like only a part of a photographic type program. Do let us know about anything else you are unsure about, as deleting the wrong things can result in an unstable system at best, or a system that won't work at all. Nev.
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[Solved] The Problem of slowing Down....
Plastic Nev replied to Creamtoast's topic in Tech Support & Discussions Forum
Hi, you said sound is OK until you start something else, browsing the net or a game perhaps. I am a little suspicious of memory (RAM) going faulty and although you are supposed to have 3GB, if a module is faulty it could be significantly less. Considering there is so little running in processes, I would expect a lower percentage of the total memory available than that 31%. Try running a Memtest next and let us know the result. Memtest can be downloaded from here = http://www.memtest.org/ Our Jelly Bean wrote a useful guide on its use here= http://extremetechsupport.com/threads/7172-Memtest86-How-to-Run. Memtest can take several hours to run, so best to do it when out for a while or if doing something else. Nev. -
OK, to ask a different question, when do you hear these low speed sounds, music? games? or in web based sounds via your browser. The realtek Audio codec is part of the sound system software, not the player. Nev.
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From Professional upwards there are extras worth thinking about. For a start you can install a virtual environment that will allow certain XP only programs to run. For people using certain graphics or business software that can be a major advantage. Nev.
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[Solved] The Problem of slowing Down....
Plastic Nev replied to Creamtoast's topic in Tech Support & Discussions Forum
Hi and welcome to Extreme Tech Support - Free PC Help. This sounds like something is hogging resources or memory here. So to start, let us see what is running in the task manager, click start, then type in the search bar "Task Manager" Click the "view running processes with Task manager". A small window should open, click on the processes tab if not already showing, then scroll down the list looking for high figures under "Memory" In your reply, can you please let us know how much RAM memory you have installed as well as whatever may be showing anything over 400,000K. Also in the bottom right of the task manager it should show percentage of memory in use, let us know that figure as well please. Nev. -
Hi, when you say the sound goes funny as if the battery is low, do you mean low volume, or low speed playback like an older vinyl record at the wrong speed? If it is speed, in what player or players do you hear this problem? I had a similar problem when sounds were played back in Windows Media player, a check and found a newer version was available which cured that problem. So can you let us know which player you are having the problem in, and also which version it is. It could be a player problem rather than a drivers issue. Nev.
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Quite often in passwords and associated other things, there should be no punctuation of any sort, no comma's no full stops even. If you have used any punctuation or as Ken mentions other characters, that will be why it has come up with that error message. Nev.
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OK thanks for letting us know, we will still be here I hope. Any chance of him registering, that way we can work directly with him, saves you a lot of backwards and forwards too. Nev.
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A shame there isn't ABP available for all the other browsers, I also have been using it for a long time to be rid of all the other nuisance adverts. Thanks for finding the way to block that blue meany of Googles, though quite often ABP itself sticks a little "Block this" box up on the right just above any image such as that when you hover the mouse pointer over it. Just a matter then of clicking on the box and it is gone. If you don't see the Block box, then a right click on the image will give you the option to block the image too. However, for the blue meany, you have to do it the way you found. Nev.
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Please Help! Lost data after re-install
Plastic Nev replied to shnib's topic in Tech Support & Discussions Forum
This is why I am a little unsure, I am hoping that another computer may automatically assign a drive letter to the partitions with data on them while connected via USB, However it may not, so please hang on till someone else sees your problem and may have better advice. The only other way I can see would be to use one of the free data recovery programs available, installed on the host PC, to scan the un-named parts of the drive and rescue the data that way. It is something I have not seen before is this problem, and is very unusual. Nev. -
Please Help! Lost data after re-install
Plastic Nev replied to shnib's topic in Tech Support & Discussions Forum
Hi and welcome to Extreme Tech Support - Free PC Help. I assume that because there is now no drive letter allocated to the smaller partitions, you cannot now access the data on them, is that correct? Someone else may have a better idea, but my thoughts are to remove the drives, use a USB adapter to plug them in via USB, retrieve the data and store it somewhere else. Then of course it will be safe to recreate the partitions. Do wait though in case there is a better idea available. Nev. -
My 2.4G Wireless Mouse ( Problem )
Plastic Nev replied to LsPasus's topic in Tech Support & Discussions Forum
Hi and welcome to Extreme Tech Support - Free PC Help. I assume that while you were looking in device manager there were no red or yellow marks next to the mouse properties? It just may need some configuration if all seems OK in device manager. Click on control panel, then Hardware and sound, then Mouse. Click the tab "Pointer options", make sure the speed isn't set right down at slow, that may make it appear to be not moving perhaps, also have a look at the buttons tab for double click speed as well. Let us know what you find there. Also you may have to go to the touch pad controls and disable them perhaps, but don't do that unless you have a wired mouse you can plug in to take control, if disabling doesn't help the wireless mouse. Nev. -
Hello and welcome back Bob, good to see you active again. I wonder what new things you may have lined up for us. Nev.
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Hi and welcome to Extreme Tech Support - Free PC Help. Er, sorry but we do need a lot more information, does your friend not have a touch screen? what make and model is your friends computer? Is it a laptop or desktop? A lot of different makes of laptop equipped with web cams, have different ways of setting them up and turning them on. Nev.
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OK Hoggie, as I said above, with that disk you can do a full system repair without losing any of your data such as photos, music, video etc. Have a look at this link= http://www.sevenforums.com/tutorials...r-install.html It is a full tutorial on how to use that disk to do a repair. If for any reason that it fails to work and repair the operating system, You just might have to do a full re-install. So if possible make a full back up of everything you have. If that fails, there may be a possibility of a hardware fault such as the hard drive, or motherboard even. Nev.
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OK, what disks are they, recovery or full Windows 7 ? Nev.
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Please answer if you have any disks, it looks like the internal repair or recover partition is corrupted, therefore useless, you need disks. Nev.
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OK Joseph SSD will be fast and if the system needs to use paging files at all during games, that will also be fast. However I think more RAM is good as well, and for games definitely decent graphics needed as you say so none integrated is good. Basically it then comes to what you can afford now. You have obviously done possibly more research into what is available than I have time for at the moment, so basically go for the best you can afford that gives you as much as possible of what you require. Unless you or your wife are also into collecting and storing large sized files such as video or vast amounts of music, extremely large SSD or even ordinary HDD drives aren't needed. 500GB tops if only ever going to be used for games. Plus if extra space is required, you could go for an external drive for storage. Nev.
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Congratulations to Jon Ken, and I hope he secures a career in it.
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Hi Hoggie, do you have any recovery disks? did you create your own when you first got the computer? It is looking like a major repair is now needed which can only be done from those disks if you have them. If no disks you may have to get a full Windows 7 Ultimate DVD disk of whatever the system is, either 64bit or 32bit. (from the above I suspect it is 32bit) Let us know what you have and it can be taken from there. Providing you have or can obtain a full Windows 7 disk, 32bit or 64bit whichever your system is, there is an excellent article on how to do a system repair here= http://www.sevenforums.com/tutorials/3413-repair-install.html Saves me writing a page full. Please do take note of the warnings about system changes and if previously installed service pack 1, then a disk of the same must be used. If you have recovery disks, click on the link "System Repair disc" which is in the red warnings box. This will show you how to use that to repair the system. Nev.
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Google Chrome, is it that bad?
Plastic Nev replied to brikhead's topic in Tech Support & Discussions Forum
To try to expand a little on what Starbuck has already said, Google has always had a bad press regarding privacy issues, long before they built and released Chrome, so people assumed that personal details might become less secure while using it. That so far seems to be not true as far as I am aware. Again I also tried it out, but having got so used to Firefox and like it, why change? it doesn't have some features as Starbuck says too. Vista, either 32bit or 64bit, was regarded by some as being rushed in its release, also there were quite a few bugs in it in the early days. Rather than fully sort it out, Microsoft in their wisdom decided to start again with another brand new operating system and called it Windows 7. In that instance they obviously took heed of customer and user complaints, took their time building it, and is regarded as being a superior system. Having not used Vista, and went straight to Windows 7 from Windows XP, I cannot comment from a personal viewpoint, except to say I regard Windows 7 to be way in front of XP. Nev. -
If you receive, and recognise phishing and scam attempts for what they are, firstly congratulations for being wise enough to know they are a scam. Do not click on any link provided, no matter how tempting that may be, some automatically dump malware as soon as they are opened. However, before deleting them, forward them on to "Action Fraud". This is a website set up by the police/government anti fraud unit. There they give an address to forward these phishing and scam mails to so they can be analysed, hopefully to be able to get a hook into the criminals responsible. Have a look here at the Action Fraud site= http://www.actionfraud.police.uk/report_fraud Read down and you will find the address to forward those mails to. Nev.