Guest PA Bear [MS MVP] Posted July 16, 2008 Posted July 16, 2008 Re: W2K SP4, IE 6 SP1 Setup Fails Forwarded to Win2K General via crosspost. -- ~PA Bear ngkh5 wrote: > Using a HP Omnibook 900 with W2K SP2 and downloading W2KSP4 from Windows > Update site fails with error dialog box: "Service Pack 4 determined that > the > following Service Pack 4 files are corrupt:" A list of the corrupt files > is > shown followed by: If this error persists after you have clicked Retry > several times, go to the Windows 2000 Service Pack Web site and select > "Problems downloading the Service Pack" This will give you instructions on > how to download a version of the Service Pack that does not require a Web > connection during installation. > > Following this instruction and after downloading "Windows 2000 Service > Pack > 4 Network Install for IT ProfessionalsSP4" from here: > http://www.microsoft.com/DownLoads/details.aspx?familyid=1001AAF1-749F-49F4-8010-297BD6CA33A0&displaylang=en > and executing it, following error dialog appears: "The Microsoft digital > signature affirms that the software gas been tested with Windows and that > the software has not bee altered since it was tested. The software you are > about to install does not contain a Microsoft digital signature. Therefore > there is no guarantee that this software works correctly with Windows. > Microsoft Windows Installer...." > > Clicking the "OK" button another error dialog appears: > "The following file in the software package you want to install is not > signed C:\DOCUME~1\ADMIN~1\LOCALS~1\Temp\IXP001.TMP\msiexec.exe" > Clicking the "OK" button shows another error dialog box: "An unexpected > error occurred" and the whole setup process terminates. Similarly happens > when trying to update to Internet Explorer 6 SP1 from my existing IE 5.00. > > As an aside, sometimes a Dr. Watson for Windows 2000 error box appears > with > the following application Errors: > c0000005<nosymbols>{00415743} > c0000005<nosymbols>{00415743} > c0000005<nosymbols>{00415743} > c0000005<nosymbols>{00415743} > > How to get SP4 and other updates installed ? Please advise, thanks.
Guest Dave Patrick Posted July 17, 2008 Posted July 17, 2008 Re: W2K SP4, IE 6 SP1 Setup Fails Re: W2K SP4, IE 6 SP1 Setup Fails One of these may help you. http://support.microsoft.com/kb/275869 http://msdn.microsoft.com/en-us/library/aa372835(VS.85).aspx http://msdn.microsoft.com/en-us/library/aa372023.aspx http://support.microsoft.com/kb/324516 -- Regards, Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect "PA Bear [MS MVP]" wrote: > Forwarded to Win2K General via crosspost. > -- > ~PA Bear > > ngkh5 wrote: >> Using a HP Omnibook 900 with W2K SP2 and downloading W2KSP4 from Windows >> Update site fails with error dialog box: "Service Pack 4 determined that >> the >> following Service Pack 4 files are corrupt:" A list of the corrupt files >> is >> shown followed by: If this error persists after you have clicked Retry >> several times, go to the Windows 2000 Service Pack Web site and select >> "Problems downloading the Service Pack" This will give you instructions >> on >> how to download a version of the Service Pack that does not require a Web >> connection during installation. >> >> Following this instruction and after downloading "Windows 2000 Service >> Pack >> 4 Network Install for IT ProfessionalsSP4" from here: >> http://www.microsoft.com/DownLoads/details.aspx?familyid=1001AAF1-749F-49F4-8010-297BD6CA33A0&displaylang=en >> and executing it, following error dialog appears: "The Microsoft digital >> signature affirms that the software gas been tested with Windows and that >> the software has not bee altered since it was tested. The software you >> are >> about to install does not contain a Microsoft digital signature. >> Therefore >> there is no guarantee that this software works correctly with Windows. >> Microsoft Windows Installer...." >> >> Clicking the "OK" button another error dialog appears: >> "The following file in the software package you want to install is not >> signed C:\DOCUME~1\ADMIN~1\LOCALS~1\Temp\IXP001.TMP\msiexec.exe" >> Clicking the "OK" button shows another error dialog box: "An unexpected >> error occurred" and the whole setup process terminates. Similarly happens >> when trying to update to Internet Explorer 6 SP1 from my existing IE >> 5.00. >> >> As an aside, sometimes a Dr. Watson for Windows 2000 error box appears >> with >> the following application Errors: >> c0000005<nosymbols>{00415743} >> c0000005<nosymbols>{00415743} >> c0000005<nosymbols>{00415743} >> c0000005<nosymbols>{00415743} >> >> How to get SP4 and other updates installed ? Please advise, thanks. >
Guest ngkh5 Posted July 17, 2008 Posted July 17, 2008 Re: W2K SP4, IE 6 SP1 Setup Fails Re: W2K SP4, IE 6 SP1 Setup Fails This is the svcpack.log from installing the service pack 4, hopefully it'll shed some light to assist me further: Service Pack started with following command line: *** DoInstallation: CleanPFR failed: 0x2 *** IncludeDirectoryIdFromInfSection: No DirId found for: DontRemoveOnUninst.DirId *** FetchSourceURL: SetupOpenInfFile Failed to open file: c:\8ae0d\i386\update\update.url *** DoInstallation: FetchSourceURL for c:\8ae0d\i386\update\update.inf Failed *** BuildCabinetManifest:SetupOpenInfFile failed with error INVALID_HANDLE_VALUE *** AnalyzePhaseZero used 10 ticks *** DoInstallation:SetupOpenInfFile for OldUninstallInf file C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.inf not found: 0x3 *** CreateUninstall = 1,Directory = C:\WINNT\$NtServicePackUninstall$ *** AnalyzePhaseOne: used 154613 ticks *** AnalyzePhaseTwo used 2954 ticks *** AnalyzePhaseThree used 0 ticks *** AnalyzePhaseFive used 0 ticks *** AnalyzePhaseSix used 821 ticks *** AnalyzeComponents used 158418 ticks *** Downloading 0 files *** bPatchMode = FALSE *** Inventory complete: ReturnStatus=0, 165758 ticks *** Num Ticks for invent : 165768 *** Condtional Load of section AutoUpdate.Reg.Install.Condition suceeded *** Allocation size of drive C: is 4096 bytes, free space = 4104257536 bytes *** Drive C: free 3914MB req: 5MB w/uninstall 278MB *** Num Ticks for download : 60828 *** CabinetBuild complete *** Num Ticks for Cabinet build : 0 *** Starting process: msiinst.exe /delayrebootq *** Working directory: C:\WINNT\System32\msiinst.tmp *** Return Code = 2148204800 *** DoInstallation:RunInfProcesses Failed *** Service Pack 4 Setup encountered an error: An error in updating your system has occurred. *** VerifySize: Unable to verify size: Source = NULL: c:\winnt\oem6.cat *** An error in updating your system has occurred. *** Message displayed to the user: An error in updating your system has occurred. *** User Input: OK *** "Dave Patrick" wrote: > One of these may help you. > > http://support.microsoft.com/kb/275869 > http://msdn.microsoft.com/en-us/library/aa372835(VS.85).aspx > http://msdn.microsoft.com/en-us/library/aa372023.aspx > http://support.microsoft.com/kb/324516 > > > -- > > Regards, > > Dave Patrick ....Please no email replies - reply in newsgroup. > Microsoft Certified Professional > Microsoft MVP [Windows] > http://www.microsoft.com/protect > > "PA Bear [MS MVP]" wrote: > > Forwarded to Win2K General via crosspost. > > -- > > ~PA Bear > > > > ngkh5 wrote: > >> Using a HP Omnibook 900 with W2K SP2 and downloading W2KSP4 from Windows > >> Update site fails with error dialog box: "Service Pack 4 determined that > >> the > >> following Service Pack 4 files are corrupt:" A list of the corrupt files > >> is > >> shown followed by: If this error persists after you have clicked Retry > >> several times, go to the Windows 2000 Service Pack Web site and select > >> "Problems downloading the Service Pack" This will give you instructions > >> on > >> how to download a version of the Service Pack that does not require a Web > >> connection during installation. > >> > >> Following this instruction and after downloading "Windows 2000 Service > >> Pack > >> 4 Network Install for IT ProfessionalsSP4" from here: > >> http://www.microsoft.com/DownLoads/details.aspx?familyid=1001AAF1-749F-49F4-8010-297BD6CA33A0&displaylang=en > >> and executing it, following error dialog appears: "The Microsoft digital > >> signature affirms that the software gas been tested with Windows and that > >> the software has not bee altered since it was tested. The software you > >> are > >> about to install does not contain a Microsoft digital signature. > >> Therefore > >> there is no guarantee that this software works correctly with Windows. > >> Microsoft Windows Installer...." > >> > >> Clicking the "OK" button another error dialog appears: > >> "The following file in the software package you want to install is not > >> signed C:\DOCUME~1\ADMIN~1\LOCALS~1\Temp\IXP001.TMP\msiexec.exe" > >> Clicking the "OK" button shows another error dialog box: "An unexpected > >> error occurred" and the whole setup process terminates. Similarly happens > >> when trying to update to Internet Explorer 6 SP1 from my existing IE > >> 5.00. > >> > >> As an aside, sometimes a Dr. Watson for Windows 2000 error box appears > >> with > >> the following application Errors: > >> c0000005<nosymbols>{00415743} > >> c0000005<nosymbols>{00415743} > >> c0000005<nosymbols>{00415743} > >> c0000005<nosymbols>{00415743} > >> > >> How to get SP4 and other updates installed ? Please advise, thanks. > > >
Guest Dave Patrick Posted July 18, 2008 Posted July 18, 2008 Re: W2K SP4, IE 6 SP1 Setup Fails Re: W2K SP4, IE 6 SP1 Setup Fails You'll need to get past the windows installer problem first. You might also try a safe mode boot. -- Regards, Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect "ngkh5" wrote: > This is the svcpack.log from installing the service pack 4, hopefully > it'll > shed some light to assist me further: > Service Pack started with following command line: > *** > > DoInstallation: CleanPFR failed: 0x2 > *** > > IncludeDirectoryIdFromInfSection: No DirId found for: > DontRemoveOnUninst.DirId > *** > > FetchSourceURL: SetupOpenInfFile Failed to open file: > c:\8ae0d\i386\update\update.url > *** > > DoInstallation: FetchSourceURL for c:\8ae0d\i386\update\update.inf Failed > *** > > BuildCabinetManifest:SetupOpenInfFile failed with error > INVALID_HANDLE_VALUE > *** > > AnalyzePhaseZero used 10 ticks > > *** > > DoInstallation:SetupOpenInfFile for OldUninstallInf file > C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.inf not found: 0x3 > *** > > CreateUninstall = 1,Directory = C:\WINNT\$NtServicePackUninstall$ > *** > > AnalyzePhaseOne: used 154613 ticks > > *** > > AnalyzePhaseTwo used 2954 ticks > > *** > > AnalyzePhaseThree used 0 ticks > > *** > > AnalyzePhaseFive used 0 ticks > > *** > > AnalyzePhaseSix used 821 ticks > > *** > > AnalyzeComponents used 158418 ticks > > *** > > > Downloading 0 files > > > *** > > bPatchMode = FALSE > > *** > > Inventory complete: ReturnStatus=0, 165758 ticks > > *** > > Num Ticks for invent : 165768 > > *** > > Condtional Load of section AutoUpdate.Reg.Install.Condition suceeded > > *** > > Allocation size of drive C: is 4096 bytes, free space = 4104257536 bytes > > *** > > Drive C: free 3914MB req: 5MB w/uninstall 278MB > > *** > > Num Ticks for download : 60828 > > *** > > CabinetBuild complete > > *** > > Num Ticks for Cabinet build : 0 > > *** > > Starting process: msiinst.exe /delayrebootq > *** > > Working directory: C:\WINNT\System32\msiinst.tmp > *** > > Return Code = 2148204800 > *** > > DoInstallation:RunInfProcesses Failed > *** > > Service Pack 4 Setup encountered an error: An error in updating your > system > has occurred. > *** > > VerifySize: Unable to verify size: Source = NULL: c:\winnt\oem6.cat > > *** > > An error in updating your system has occurred. > *** > > Message displayed to the user: An error in updating your system has > occurred. > *** > > User Input: OK > ***
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