Guest George Schneider Posted July 19, 2008 Posted July 19, 2008 Sorry for the repost. I orignaly posted this to the wrong newsgroup. During an application installation i'm receiving an error 1931. The Windows Installer service cannot update the system file C:\Winnt\system32\MSCPXL32.DLL becuase the file is protected by Windows. You may need to update your operating system for the program to work correctly. How can I resolve this error during install? Apparently the application is trying to update this file and is being blocked from doing so? I checked rights and that sort of thing and everything seems normal to me. If I click ok the install finishes and everything appears to work correctly but I would really like to resolve this error during install since I'm not one is comfortable with an error messgae during an install.
Guest Dave Patrick Posted July 19, 2008 Posted July 19, 2008 Re: Windows Installer Error on W2K Try again from a safe mode boot. -- Regards, Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect "George Schneider" wrote: > Sorry for the repost. I orignaly posted this to the wrong newsgroup. > During > an application installation i'm receiving an error 1931. The Windows > Installer service cannot update the system file > C:\Winnt\system32\MSCPXL32.DLL becuase the file is protected by Windows. > You > may need to update your operating system for the program to work > correctly. > > How can I resolve this error during install? Apparently the application > is > trying to update this file and is being blocked from doing so? I checked > rights and that sort of thing and everything seems normal to me. > > If I click ok the install finishes and everything appears to work > correctly > but I would really like to resolve this error during install since I'm not > one is comfortable with an error messgae during an install. >
Guest George Schneider Posted July 19, 2008 Posted July 19, 2008 Re: Windows Installer Error on W2K tried that. same result. "Dave Patrick" wrote: > Try again from a safe mode boot. > > > -- > > Regards, > > Dave Patrick ....Please no email replies - reply in newsgroup. > Microsoft Certified Professional > Microsoft MVP [Windows] > http://www.microsoft.com/protect > > "George Schneider" wrote: > > Sorry for the repost. I orignaly posted this to the wrong newsgroup. > > During > > an application installation i'm receiving an error 1931. The Windows > > Installer service cannot update the system file > > C:\Winnt\system32\MSCPXL32.DLL becuase the file is protected by Windows. > > You > > may need to update your operating system for the program to work > > correctly. > > > > How can I resolve this error during install? Apparently the application > > is > > trying to update this file and is being blocked from doing so? I checked > > rights and that sort of thing and everything seems normal to me. > > > > If I click ok the install finishes and everything appears to work > > correctly > > but I would really like to resolve this error during install since I'm not > > one is comfortable with an error messgae during an install. > > >
Guest Pegasus \(MVP\) Posted July 20, 2008 Posted July 20, 2008 Re: Windows Installer Error on W2K MSCPXL32.DLL is the Microsoft Data Access - ODBC Code Page Translator. Since it does not perform an essential function, I would boot into Safe Mode, then rename it to MSCPXL32.DLx before rerunning the installer. If you cannot rename it then you would copy it to some other location, then delete it using one of the following tools: - A Bart PE boot CD. - A Nordahl boot diskette. - Movefile.exe (http://www.microsoft.com/technet/sysinternals/FileAndDisk/pendmoves.mspx) "George Schneider" <georgedschneider@noemail.noemail> wrote in message news:5D12C7EA-16C1-42DE-9CAD-D9DD2960B972@microsoft.com... > tried that. same result. > > "Dave Patrick" wrote: > >> Try again from a safe mode boot. >> >> >> -- >> >> Regards, >> >> Dave Patrick ....Please no email replies - reply in newsgroup. >> Microsoft Certified Professional >> Microsoft MVP [Windows] >> http://www.microsoft.com/protect >> >> "George Schneider" wrote: >> > Sorry for the repost. I orignaly posted this to the wrong newsgroup. >> > During >> > an application installation i'm receiving an error 1931. The Windows >> > Installer service cannot update the system file >> > C:\Winnt\system32\MSCPXL32.DLL becuase the file is protected by >> > Windows. >> > You >> > may need to update your operating system for the program to work >> > correctly. >> > >> > How can I resolve this error during install? Apparently the >> > application >> > is >> > trying to update this file and is being blocked from doing so? I >> > checked >> > rights and that sort of thing and everything seems normal to me. >> > >> > If I click ok the install finishes and everything appears to work >> > correctly >> > but I would really like to resolve this error during install since I'm >> > not >> > one is comfortable with an error messgae during an install. >> > >>
Guest David Shen [MSFT] Posted July 21, 2008 Posted July 21, 2008 RE: Windows Installer Error on W2K Dear Customer, Thank you for posting in newsgroup. According to the description, you encountered the error ID 1931 when you install the package with Windows Installer service and you wish to resolve this error message. If I have any misunderstanding, please feel free to let me know. Analysis and Suggestions: ========================== Based on the research, I found that this error could happen if the windows installer version is 3.1 v1. Please determine which version of Windows Installer is currently installed on the computer, follow these steps: 1. In Windows Explorer, locate the following file: Msi.dll This file is located in the Windows\System 32 folder. 2. Right-click Msi.dll, and then click Properties. 3. Click the Version tab. Note the file version number If the version number is 3.1.4000.1823, the computer has Windows Installer 3.1 (v1) installed. If the version number is 3.1.4000.2435, the computer has Windows Installer 3.1 (v2) installed. If the Windows Installer 3.1 (v1) was installed, please obtain and install the Windows Installer 3.1 (v2) redistributable For more information about Windows Installer 3.1 (v2), click the following article number to view the article in the Microsoft Knowledge Base: 893803 Windows Installer 3.1 (v2) is available (http://support.microsoft.com/kb/893803/) After you install the Windows Installer 3.1 (v2), please find another MSI file and install it to check if the error message still exist. If the error 1931 still occur, please download Microsoft Data Access Components (MDAC) 2.8 and install it on the problematic computer. You could download MDAC 2.8 from this following link : http://www.microsoft.com/downloads/details.aspx?FamilyID=6c050fe3-c795-4b7d- b037-185d0506396c&displaylang=en After reboot the computer, please check if the issue can be resolved. Hope it helps. David Shen Microsoft Online Partner Support
Guest George Schneider Posted July 24, 2008 Posted July 24, 2008 RE: Windows Installer Error on W2K unfortauntly when I go to perform a manualy MDAC 2.8 SP1 install I get an INF fialure access denied durign the start of the install. "David Shen [MSFT]" wrote: > Dear Customer, > > Thank you for posting in newsgroup. > > According to the description, you encountered the error ID 1931 when you > install the package with Windows Installer service and you wish to resolve > this error message. If I have any misunderstanding, please feel free to let > me know. > > Analysis and Suggestions: > ========================== > > Based on the research, I found that this error could happen if the windows > installer version is 3.1 v1. > > Please determine which version of Windows Installer is currently installed > on the computer, follow these steps: > > 1. In Windows Explorer, locate the following file: Msi.dll > > This file is located in the Windows\System 32 folder. > > 2. Right-click Msi.dll, and then click Properties. > > 3. Click the Version tab. Note the file version number > > If the version number is 3.1.4000.1823, the computer has Windows Installer > 3.1 (v1) installed. > If the version number is 3.1.4000.2435, the computer has Windows Installer > 3.1 (v2) installed. > > If the Windows Installer 3.1 (v1) was installed, please obtain and install > the Windows Installer 3.1 (v2) redistributable > > For more information about Windows Installer 3.1 (v2), click the following > article number to view the article in the Microsoft Knowledge Base: > > 893803 Windows Installer 3.1 (v2) is available > (http://support.microsoft.com/kb/893803/) > > After you install the Windows Installer 3.1 (v2), please find another MSI > file and install it to check if the error message still exist. > > If the error 1931 still occur, please download Microsoft Data Access > Components (MDAC) 2.8 and install it on the problematic computer. > > You could download MDAC 2.8 from this following link : > http://www.microsoft.com/downloads/details.aspx?FamilyID=6c050fe3-c795-4b7d- > b037-185d0506396c&displaylang=en > > After reboot the computer, please check if the issue can be resolved. > > Hope it helps. > > David Shen > Microsoft Online Partner Support > >
Guest David Shen [MSFT] Posted July 28, 2008 Posted July 28, 2008 RE: Windows Installer Error on W2K Dear Customer, It seems that you opened a new post for the MDAC 2.8 installation issue which is named as "MDAC 2.8 S1 Error" in the queue of "microsoft.public.win2000.setup". Please follow that thread and check if you can work on the MDAC installation normally. After the installation issue is resolved, we can then check whether this "Windows installer" issue continues. Thanks for your understanding. David Shen Microsoft Online Partner Support
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