Send to Mail command doesn't work.

[Guest Ryan K]

I'm using Microsoft Office 2007 on a machine running Windows XP Professional

x64. I would like to be able to right click on a file, select "send to mail

recipient", and have windows open an Outlook message with the file attached.

I selected Microsoft Outlook as my default email client, but Windows kept

opening Outlook Express instead. I then used the "Add/Remove Windows

Compoents" function in control panel to uninstall Outlook Express. Now when

I try using the "send to mail recipient" comman, nothing happens.

 

I found an article online that said something about outlook not being

compatible with the 64 bit version of Windows Explorer, but it wasn't clear

if that problem applied to Office 2007.

 

Any suggestions on a fix would be very welcome!

 

- Ryan

[Guest Charlie Russel - MVP]

Re: Send to Mail command doesn't work.

 

Unfortunately, what you're trying to do won't work. What you _can_ do is set

up email using Outlook Express as well, so that Send To Mail can work with

it. You can still use Outlook 2k7 as your primary mail reader.

 

The issue is that Outlook is a 32-bit program(both 2k3 and 2k7), and the

SendTo is an Explorer extension, so 64-bit. A 64-bit DLL can't call a 32-bit

EXE, which is what would have to happen here. It can only call a 64-bit one.

Since Outlook Express is a 64-bit application (as is Windows Mail on Vista

64), that's your only real workaround. That or loading a separate 32-bit

Explorer window - see my blog way back around the time of XP x64's release,

or search on WinZip and you should find the steps for that workaround.

 

--

Charlie.

"Ryan K" <Ryan K@discussions.microsoft.com> wrote in message

news:D2B49F64-6CE1-4F95-AAFB-0EAE124E3C2B@microsoft.com...

> I'm using Microsoft Office 2007 on a machine running Windows XP

> Professional

> x64. I would like to be able to right click on a file, select "send to

> mail

> recipient", and have windows open an Outlook message with the file

> attached.

> I selected Microsoft Outlook as my default email client, but Windows kept

> opening Outlook Express instead. I then used the "Add/Remove Windows

> Compoents" function in control panel to uninstall Outlook Express. Now

> when

> I try using the "send to mail recipient" comman, nothing happens.

>

> I found an article online that said something about outlook not being

> compatible with the 64 bit version of Windows Explorer, but it wasn't

> clear

> if that problem applied to Office 2007.

>

> Any suggestions on a fix would be very welcome!

>

> - Ryan

[Guest Ryan K]

Re: Send to Mail command doesn't work.

 

Thanks Charlie! Unfortunately you've confirmed my fears, but I do really

appreciate the thorough and rapid response!