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No restore points, redux.


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Posted

Earlier messages posted around July 6th....

 

Again I had to restore Vista Ultimate 64bit from an Acronis image and

again, the restored image had NO restore points.

 

Additional information, MS Update then proceeded to install around 16

updates, both to Office and to Vista and I recognized that some of them

I'd installed previously so not only did I lose my restore points but I

also either lost the updates or whatever pointer it is that tells MS

Update that an update is installed.

 

The image I restored was made just about two hours before the restore

because I planned to mess with some software, it didn't work nor did it

uninstall so the restore was the easiest way to go.

 

Prior to creating the image I checked to be sure there were restore

points and there were the usual bunch, all gone now. I also recall one

MS Update relating to my video card which was installed just hours

before creating the image.

 

This is of come concern, I'm using Acronis 10 and creating images from

within Vista. I just deleted existing images and created a new one by

booting into the Acronis CD and creating the image from there, I don't

know if that will make any difference?

 

Also, my HD is partitioned and I only restore the C: partition but

should that make any difference to System restore or to MS Update?

 

Any ideas?

 

 

 

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Guest Bobby Johnson
Posted

Re: No restore points, redux.

 

If you're convinced that Acronis is wiping out your restore

points and turning it off in Vista, then the logical

approach is to get with Acronis Tech Support and let them

sort it out. A situation of this type would by all means

not be a Microsoft problem, it would be Acronis' problem and

they should be the ones to resolve the problem. You're

talking about the possibility of a "bug" in Acronis and you

won't find the solution here if this is true.

 

 

XS11E wrote:

> Earlier messages posted around July 6th....

>

> Again I had to restore Vista Ultimate 64bit from an Acronis image and

> again, the restored image had NO restore points.

>

> Additional information, MS Update then proceeded to install around 16

> updates, both to Office and to Vista and I recognized that some of them

> I'd installed previously so not only did I lose my restore points but I

> also either lost the updates or whatever pointer it is that tells MS

> Update that an update is installed.

>

> The image I restored was made just about two hours before the restore

> because I planned to mess with some software, it didn't work nor did it

> uninstall so the restore was the easiest way to go.

>

> Prior to creating the image I checked to be sure there were restore

> points and there were the usual bunch, all gone now. I also recall one

> MS Update relating to my video card which was installed just hours

> before creating the image.

>

> This is of come concern, I'm using Acronis 10 and creating images from

> within Vista. I just deleted existing images and created a new one by

> booting into the Acronis CD and creating the image from there, I don't

> know if that will make any difference?

>

> Also, my HD is partitioned and I only restore the C: partition but

> should that make any difference to System restore or to MS Update?

>

> Any ideas?

>

>

>

Posted

Re: No restore points, redux.

 

Bobby Johnson <rjohnson@aol.NOSPAM.com> wrote:

> If you're convinced that Acronis is wiping out your restore

> points and turning it off in Vista, then the logical

> approach is to get with Acronis Tech Support and let them

> sort it out.

 

So far no solution from them.

 

 

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Guest Bobby Johnson
Posted

Re: No restore points, redux.

 

And you think Microsoft or someone in this forum is going to

fix it?

 

Maybe you can get Alice in Wonderland to help with the problem?

 

 

XS11E wrote:

> Bobby Johnson <rjohnson@aol.NOSPAM.com> wrote:

>

>> If you're convinced that Acronis is wiping out your restore

>> points and turning it off in Vista, then the logical

>> approach is to get with Acronis Tech Support and let them

>> sort it out.

>

> So far no solution from them.

>

>

Guest Carlos
Posted

Re: No restore points, redux.

 

XS11E,

You are using an "old" version of Acronis, current one is v11.

Some research in the changelog might help.

Carlos

 

"XS11E" wrote:

> Bobby Johnson <rjohnson@aol.NOSPAM.com> wrote:

>

> > If you're convinced that Acronis is wiping out your restore

> > points and turning it off in Vista, then the logical

> > approach is to get with Acronis Tech Support and let them

> > sort it out.

>

> So far no solution from them.

>

>

> --

> XS11E, Killing all posts from Google Groups

> The Usenet Improvement Project:

> http://improve-usenet.org

>

Posted

Re: No restore points, redux.

 

Bobby Johnson <rjohnson@aol.NOSPAM.com> wrote:

> And you think Microsoft or someone in this forum is going to

> fix it?

 

Again you demonstrate your inability to comprehend the problem.

 

If you can't understand, don't reply.

> Maybe you can get Alice in Wonderland to help with the problem?

 

I think you should limit yourself to only one stupid pill per day...

 

Again, if your reading comprehension doesn't allow you to understand

the problem or WHY I *correctly* posted it here, then STFU, OK?

 

 

 

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Posted

Re: No restore points, redux.

 

Carlos <Carlos@discussions.microsoft.com> wrote:

> XS11E,

> You are using an "old" version of Acronis, current one is v11.

> Some research in the changelog might help.

 

Thanks, nothing there that give any clues.

 

The question is has anyone else noticed this?

 

 

 

 

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Guest Bobby Johnson
Posted

Re: No restore points, redux.

 

I've been using Acronis 10 before and now Acronis 11 and in

the 3 years I've been using them I have never encountered

any problem with Restore Points. I have used Acronis on

Windows XP Pro 32-bit, Windows XP Pro x64, and Windows Vista

x64 and have never encountered any problems like this.

 

The only problem I have encountered with Acronis is getting

it to do a backup directly to a dual layer DVD, but research

indicates it is probably the particular drive I am using.

 

 

XS11E wrote:

> The question is has anyone else noticed this?

>

>

>

>

Guest Bobby Johnson
Posted

Re: No restore points, redux.

 

I have just completed a complete system image of my Vista

x64 system to DVD using Acronis True Image Home 11. I just

went in the settings for System Restore, the system is still

set to do restore points, and all my previous restore points

are still listed.

 

I have done a complete Acronis 11 System Backup and my Vista

x64 System Restore was not affected in any way.

 

Acronis 11 did not change my system restore settings nor did

it delete my previous restore points.

 

 

XS11E wrote:

> The question is has anyone else noticed this?

>

>

>

>

Posted

Re: No restore points, redux.

 

Bobby Johnson <rjohnson@aol.NOSPAM.com> wrote:

> I have just completed a complete system image of my Vista

> x64 system to DVD using Acronis True Image Home 11. I just

> went in the settings for System Restore, the system is still

> set to do restore points, and all my previous restore points

> are still listed.

>

> I have done a complete Acronis 11 System Backup and my Vista

> x64 System Restore was not affected in any way.

>

> Acronis 11 did not change my system restore settings nor did

> it delete my previous restore points.

 

FYI: It's normal, I finally dug the info out, applies to Version 10 and

11 of Acronis:

 

"....While this may fix the association between the volume ID and the

System Restore settings, the restore points are still going to be lost.

A restored sector map created by VSS will be incorrect, and Vista will

delete it. What this means is that all of your restore points in the TI

image will be irretrievably lost upon image restoration.

 

You're better off deleting all restore points before imaging in order

to reduce the image size because they're not going to survive anyway."

 

http://www.wilderssecurity.com/showthread.php?t=199565

 

It's a long thread, it applies to Acronis 10 and 11, different people

have different results.

 

I believe it's a Vista problem, Acronis may not be able to fix it?

 

 

 

 

 

 

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Guest Graham
Posted

Re: No restore points, redux.

 

XS11E wrote:

> "....While this may fix the association between the volume ID and the

> System Restore settings, the restore points are still going to be lost.

> A restored sector map created by VSS will be incorrect, and Vista will

> delete it. What this means is that all of your restore points in the TI

> image will be irretrievably lost upon image restoration.

>

> You're better off deleting all restore points before imaging in order

> to reduce the image size because they're not going to survive anyway."

>

> I believe it's a Vista problem, Acronis may not be able to fix it?

 

This sounds similar to (but different from) the reason that Raxco

Perfect disk can't properly defrag an NTFS disk under Vista unless

cluster sizes of at least 16K are used for the volume. It has a "VSS

compatible" defrag mode, which basically tells it to limit

defragmentation in order to avoid creating excessive file "changes"

which fill up the VSS area and wipe out system restore points.

 

I'd say this is a design problem with Vista for two reasons. First, the

file changes which are stored regardless of the Vista version are only

accessible and restorable if you have Vista Business or Ultimate and

otherwise just waste disk space. Second, if it works with cluster sizes

greater than 16K, it should have been possible to make it work with

smaller, and more common, cluster sizes too (but I don't know the

technical details of why that was not done).

 

I think Microsoft need to do some re-thinking of VSS. Sounds like a

potentially good idea poorly implemented. (It does have a potential

privacy issue too, in that deleted files are even less physically

deleted than they were with earlier versions of Windows.)

Guest Bobby Johnson
Posted

Re: No restore points, redux.

 

Apparently most people think it's Acronis' problem:

"I think Acronis need to sort this out, pronto, as this is

going to upset a lot of people that sometimes rely on

Windows system restore to get them out of trouble."

 

And a reply from Acronis Support:

"Thank you for choosing Acronis Disk Backup software

 

Thank you for provided information. Our Development Team is

already working on this issue. I've forwarded these useful

details to them."

 

So, apparently not a Windows Vista problem.

 

When I have time I will do a restore from the backup I did

yesterday and see what the status of the Restore Points is.

They're still working in the system I did the image of.

 

 

XS11E wrote:

> Bobby Johnson <rjohnson@aol.NOSPAM.com> wrote:

>

>> I have just completed a complete system image of my Vista

>> x64 system to DVD using Acronis True Image Home 11. I just

>> went in the settings for System Restore, the system is still

>> set to do restore points, and all my previous restore points

>> are still listed.

>>

>> I have done a complete Acronis 11 System Backup and my Vista

>> x64 System Restore was not affected in any way.

>>

>> Acronis 11 did not change my system restore settings nor did

>> it delete my previous restore points.

>

> FYI: It's normal, I finally dug the info out, applies to Version 10 and

> 11 of Acronis:

>

> "....While this may fix the association between the volume ID and the

> System Restore settings, the restore points are still going to be lost.

> A restored sector map created by VSS will be incorrect, and Vista will

> delete it. What this means is that all of your restore points in the TI

> image will be irretrievably lost upon image restoration.

>

> You're better off deleting all restore points before imaging in order

> to reduce the image size because they're not going to survive anyway."

>

> http://www.wilderssecurity.com/showthread.php?t=199565

>

> It's a long thread, it applies to Acronis 10 and 11, different people

> have different results.

>

> I believe it's a Vista problem, Acronis may not be able to fix it?

>

>

>

>

>

>

Posted

Re: No restore points, redux.

 

Bobby Johnson <rjohnson@aol.NOSPAM.com> wrote:

> Apparently most people think it's Acronis' problem:

> "I think Acronis need to sort this out, pronto, as this is

> going to upset a lot of people that sometimes rely on

> Windows system restore to get them out of trouble."

>

> And a reply from Acronis Support:

> "Thank you for choosing Acronis Disk Backup software

>

> Thank you for provided information. Our Development Team is

> already working on this issue. I've forwarded these useful

> details to them."

>

> So, apparently not a Windows Vista problem.

 

It appears to be so, see reply from "Graham".

 

 

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Guest Bobby Johnson
Posted

Re: No restore points, redux.

 

If it's Windows fault, then why doesn't affect my systems?

As I stated before my restore points are neither deleted nor

turned off when I use Acronis 10 or 11 on Windows XP Pro

(32-bit), Win XP x64, and Vista x64. If this were a Windows

problem, then I would fully expect it to happen on at least

one of my system.

 

 

XS11E wrote:

> Bobby Johnson <rjohnson@aol.NOSPAM.com> wrote:

>

>> Apparently most people think it's Acronis' problem:

>> "I think Acronis need to sort this out, pronto, as this is

>> going to upset a lot of people that sometimes rely on

>> Windows system restore to get them out of trouble."

>>

>> And a reply from Acronis Support:

>> "Thank you for choosing Acronis Disk Backup software

>>

>> Thank you for provided information. Our Development Team is

>> already working on this issue. I've forwarded these useful

>> details to them."

>>

>> So, apparently not a Windows Vista problem.

>

> It appears to be so, see reply from "Graham".

>

>

Posted

Re: No restore points, redux.

 

Bobby Johnson <rjohnson@aol.NOSPAM.com> wrote:

> If it's Windows fault, then why doesn't affect my systems?

 

You need to read the entire thread on the Wilder's Security Forum for

Acronis.

 

 

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Guest Bobby Johnson
Posted

Re: No restore points, redux.

 

I did and here's one of the best extracts:

 

"Take it easy chief. Relax. Acronis is one of the best

companies I dealt with and TrueImage the best program I ever

bought. No program is perfect, so chill dude, take it easy

chief."

 

 

XS11E wrote:

> Bobby Johnson <rjohnson@aol.NOSPAM.com> wrote:

>

>> If it's Windows fault, then why doesn't affect my systems?

>

> You need to read the entire thread on the Wilder's Security Forum for

> Acronis.

>

>

Posted

Re: No restore points, redux.

 

Bobby Johnson <rjohnson@aol.NOSPAM.com> wrote:

> I did and here's one of the best extracts:

>

> "Take it easy chief. Relax. Acronis is one of the best

> companies I dealt with and TrueImage the best program I ever

> bought. No program is perfect, so chill dude, take it easy

> chief."

 

Irrelevent, the problem still exists for most and it needs fixing by

MSFT or a work around from Acronis.

 

 

 

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